STEVE CARTER
550 WHITNEY WAY
COLLIERVILLE, TN 38017
SCARTE3@COMCAST.NET
(901) 854-0419 (h)
(901) 335-8675 (c)
PROFILE
 Proven success in General Management, Sales, Manufacturing and Quality leadership with
over 25 years professional printing industry experience
 Extensive track record of achievement with more than 14 years of P&L responsibility
 Demonstrated business acumen; experienced in industry “best practices” including
benchmarking, goal setting, inventory management, data collection, corporate reporting
and environmental/safety compliance
 Strong leader with multiple plant/profitability turn-around successes
 Highly analytical with demonstrated ability to scrutinize financial and production data to
develop/implement action plans and solutions
 Excellent communicator at all levels from Fortune 500 senior management to front line
employees; able to build positive relationships
 Creative and enthusiastic change agent with proven track record of increasing profits
through improved efficiencies, sales growth and cost containment
 Abundant technical knowledge of sheet-fed, half and full web offset and flexographic
printing methods serving catalog, commercial and light packaging markets
 Unique “first hand” understanding of graphic arts equipment and supplies
 Highly proficient with Microsoft Office products including the creation and giving of
numerous presentations
EXPERIENCE
Progress Printing
National Account Manager (4-03 to present)
Generated annual sales on average of $3.25 million to Fortune 500 customers including Microsoft and
Technicolor; numerous presentations to customers to develop and expand business relationships
Donihe Graphics – Division of Champion Industries
Division Manager (4-00 to 4-03)
Successful turnaround of half-web operation improving profit position from <14%> to 5% income;
Implemented key capital improvement projects to improve productivity; Significant improvement of labor
relations following union drive that lost by 1 vote two weeks prior to my start; Trained sales force and
developed new marketing campaign to continue growth and profitability in the wake of 9/11 slowdown
Young Phillips Corporation
Vice President (11-97 to 4-00)
Branch Manager (5-96 to 11-97)
Account Executive (4-95 to 5-96)
Ultimately provided leadership to 3 branches and one remote sales office providing graphic arts supplies
and equipment solutions to the printing industry while personally selling over $4.5 million annually;
Developed sales presentation the became the template for the corporation; Managed acquisition of new
branch location
Soabar Graphics – Division of Avery Dennison
Operations Manager (2-94 to 4-95)
Implemented and led cross-functional teams to redesign processes and methods resulting in a 44%
improvement in cycle time (9 days to 5) and achieve on-time service commitments (95% vs. 48%); Reduced
direct material costs by $110k annually)
Winston Printing Company
Plant Manager (11-91 to 2-94)
Improved operational consistency through implementation of standardized production procedures in
conjunction with TQM and SPC; Systems helped retain R. J. Reynolds light packaging business by meeting
or exceeding strict quality requirements
Clarke American
Area Quality Manager – Atlanta, GA (6-90 to 10-91)
Senior Plant Manager – Charlotte, NC (8-87 to 6-90)
Plant Manager – Columbia, SC (6-86 to 8-87)
Assistant Plant Manager – Renton, WA (1-86 to 6-86)
Plant Superintendent – San Antonio, TX (1-85 to 1-86)
QA Supervisor – Ventura, CA (5-84 to 1-85)
QA Supervisor – Columbia, SC (7-83 to 5-84)
Highlights include consistent achievement of profit and performance goals, managing technology change
from letterpress to offset, plant relocation without service loss, turnaround of two under-performing
operations, coordinating conversion of two acquired locations; Numerous plant awards for profitability and
service plus personal recognition for Sales Team Leadership and New Plant Manager of the Year
W.A. Buening Engraving
Management Trainee (8-82 to 7-83)
EDUCATION & PERSONAL DEVELOPMENT
 Appalachian State University – BS Printing Management 1981
 UNC-Greensboro – MBA coursework 1995
 NAPL Management Institute Certification, Northwestern University – Production
Management 1993
 SPC in Printing Certification, Sinclair Community College – 1993
 GATF Prepress Operations – 1990
 GATF Process Color Press Operations - 1988