Quality plan 2008

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PhD course: “Design Science in IT” at Roskilde
University, 28-30 May 2008
Created: 21.05.08
Updated: 21.05.08
1. Administrative
Date
06.03.08
07.03.08
07.03.08
15.03.08
26.03.08
20.04.08
09.05.08
14.05.08
19.05.08
21.05.08
28.05.08
30.05.08
Action
I received info about the course
I asked Jens Kaasbøll whether he would recommend me to participate or not
I asked Peter Axel Nielsen on whether he would recommend me to participate
or not
Feedback from Peter Axel Nielsen suggesting me to apply.
I researched description from previous version of the course (2005) and
started reading papers.
Asking whether NTAX would fund travel and accommodation expenses.
I applied for the course
Deadline for applying for the course
I received course plan and tasks
* I got 2000 DKK in cash in order to pay 500 DKK for course and have some
bar money to survive in Roskilde.
* I created this quality plan
Make travel and accommodation arrangements
Start of PhD course at 1300, Roskilde University
End of PhD course at 1400, Roskilde University
Write status report to NTAX
Apply for refund at NTAX
Verify that refund has been received
2. List of papers
No.
1
Task
#17
2
#6
3
#15
Paper
Albert, T. C., Goes, P. B., & Gupta, A. (2004). Gist: a Model for
Design and Management of Content and Interactivity of CustomerCentric Web Sites. MIS Quarterly, 28(2), 161-182.
Baskerville, R., & Stage, J. (2001). Accommodating emergent work
practices: Ethnographic choice of method fragments. In B.
FitzGerald, N. Russo & J. DeGross (Eds.), Realigning Research
and Practice in IS Development: The Social and Organisational
Perspective (pp. 12-28). New York: Kluwer.
Carroll, J. M., & Kellogg, W. A. (1989). Artifact as theory-nexus:
hermeneutics meets theory-based design. CM SIGCHI Bulletin-Proceedings of the SIGCHI conference on Human factors in
computing systems: Wings for the mind, 20(SI), 7-14.
4
#1
5
#8
6
#14
7
8
#5
9
10
#11
11
12
#12
13
#7
14
#13
15
#18
16
#10
17
#4
18
#3
19
20
#16
Cooper, R. B. (2000). Information technology development creativity:
A case study of attempted radical change. MIS Quarterly, 24(2), 245275.
Goldkuhl, G. (2004). Design Theories in Information Systems - a
Need for Multi-Grounding. JITTA : Journal of Information
Technology Theory and Application, 6(2), 59-72.
Gregg, D. G., Kulkarni, U. R., & Vinze, A. S. (2001). Understanding
the Philosophical Underpinnings of Software Engineering Research in
Information Systems. Information Systems Frontiers, 3(2), 169-183.
Hevner, A. R., & March, S. T. (2003). The information systems
research cycle. Computer, 36(11), 111-113.
Hevner, A. R., March, S. T., Park, J., & Ram, S. (2004). Design
Science In Information Systems Research. MIS Quarterly, 28(1), 75105.
Hooker, J. N. (2004). Is design theory possible? Journal of
Information Technology Theory and Application, 5(2), 73-82.
Hunton, J. E., & Beeler, J. D. (1997). Effects of user participation in
systems development: A longitudinal field experiment. MIS
Quarterly, 21(4), 359-388.
Iivari, J. (2007). A paradigmatic analysis of Information Systems as a
design science. Scandinavian Journal of Information Systems, 19(2),
forthcoming.
Järvinen, P. (2007). Action Research is Similar to Design Science
Quality and Quantity 41(1), 37-54.
Kensing, F., & Blomberg, J. (1998). Participatory Design: Issues and
Concerns. Computer Supported Cooperative Work, 7(3-4), 167-185.
Kohli, R., & Kettinger, W. J. (2004). Informating the clan:
Controlling Physicians' costs and outcomes. MIS Quarterly, 28(3),
363-394.
Kuechler, B., & Vaishnavi, V. (2008). Theory Development in Design
Science Research: Anatomy of a Research Project. In V. Vaishnavi
& R. Baskerville (Eds.), Proceedings of the Third International
Conference on Design Science Research in Information Systems
and Technology (pp. 1-15). Atlanta: Georgia State University.
March, S. T., & Smith, G. F. (1995). Design and natural science
research on information technology. Decision Support Systems, 15(4),
251-266.
Markus, M. L., Majchrzak, A., & Gasser, L. (2002). A design theory
for systems that support emergent knowledge processes. MIS
Quarterly, 26(3), 179-212.
Orlikowski, W. J., & Iacono, C. S. (2001). Research commentary:
Desperately seeking "IT" in IT research - A call to theorizing the
IT artifact. Information Systems Research, 12(2), 121-134.
Pries-Heje, J., & Baskerville, R. (2008). The design theory nexus.
MIS Quarterly, 32, forthcoming.
Schirmer, A. L. (2003). Privacy and knowledge management:
21
22
23
24
#2
25
#9
26
Challenges in the design of the Lotus Discovery Server. IBM Systems
Journal, 42(3), 519-531.
Simon, H. A. (1996). The Science of Design: Creating the Artificial.
In The Science of the Artificial (3rd ed., pp. 111-138). Cambridge,
Mass.: MIT Press.
Simonsen, J., & Kensing, F. (1997). Using ethnography in contextual
design. Association for Computing Machinery. Communications of
the ACM, 40(7), 82-88.
Sutton, R. I., & Staw, B. M. (1995). What theory is not.
Administrative Science Quarterly, 40(3), 371-384.
Swan, J., Newell, S., & Robertson, M. (2000). The diffusion, design
and social shaping of production management information systems in
Europe. Information Technology & People, 13(1), 27-45.
van Aken, J. E. (2004). Management Research Based on the Paradigm
of the Design Sciences: The Quest for Field-Tested and Grounded
Technological Rules. The Journal of Management Studies, 41(2),
219-246.
Walls, J. G., Widmeyer, G. R., & El Sawy, O. A. (2004). Assessing
Information System Design Theory in Perspective: How Useful
Was Our 1992 Initial Rendition? JITTA : Journal of Information
Technology Theory and Application, 6(2), 43-58.
3. List of papers for 2005 course
4860 Simon, H. A. (1996). The Science of Design: Creating the Artificial. In The Science
of the Artificial (3rd ed., pp. 111-138). Cambridge, Mass.: MIT Press.
345 Hevner, A. R., March, S. T., Park, J., & Ram, S. (2004). Design Science In
Information Systems Research. MIS Quarterly, 28(1), 75-105.
274 Orlikowski, W. J., & Iacono, C. S. (2001). Research commentary: Desperately
seeking "IT" in IT research - A call to theorizing the IT artifact. Information Systems
Research, 12(2), 121-134.
268 Sutton, R. I., & Staw, B. M. (1995). What theory is not. Administrative Science
Quarterly, 40(3), 371-384.
262 March, S. T., & Smith, G. F. (1995). Design and natural science research on
information technology. Decision Support Systems, 15(4), 251-266.
177 Markus, M. L., Majchrzak, A., & Gasser, L. (2002). A design theory for systems
that support emergent knowledge processes. MIS Quarterly, 26(3), 179-212.
119 Kensing, F., & Blomberg, J. (1998). Participatory Design: Issues and Concerns.
Computer Supported Cooperative Work, 7(3-4), 167-185.
96
Mathiassen, L. (2002). Collaborative practice research. Information Technology &
People, 15(4), 321-345.
93
Simonsen, J., & Kensing, F. (1997). Using ethnography in contextual design.
Association for Computing Machinery. Communications of the ACM, 40(7), 82-88.
82
Carroll, J. M., & Kellogg, W. A. (1989). Artifact as theory-nexus: hermeneutics
meets theory-based design. CM SIGCHI Bulletin--Proceedings of the SIGCHI
conference on Human factors in computing systems: Wings for the mind, 20(SI), 7-
82
55
39
22
19
19
19
17
14
13
8
2
14.
Hunton, J. E., & Beeler, J. D. (1997). Effects of user participation in systems
development: A longitudinal field experiment. MIS Quarterly, 21(4), 359-388.
Cooper, R. B. (2000). Information technology development creativity: A case study
of attempted radical change. MIS Quarterly, 24(2), 245-275.
Vaishnavi, V., & Kuechler, W. (2004). Design Research in Information Systems.
Retrieved October 2, 2004, from
http://www.isworld.org/Researchdesign/drisISworld.htm
Gregg, D. G., Kulkarni, U. R., & Vinze, A. S. (2001). Understanding the
Philosophical Underpinnings of Software Engineering Research in Information
Systems. Information Systems Frontiers, 3(2), 169-183.
Albert, T. C., Goes, P. B., & Gupta, A. (2004). Gist: a Model for Design and
Management of Content and Interactivity of Customer-Centric Web Sites1. MIS
Quarterly, 28(2), 161-182.
Baskerville, R., & Stage, J. (2001). Accommodating emergent work practices:
Ethnographic choice of method fragments. In B. FitzGerald, N. Russo & J. DeGross
(Eds.), Realigning Research and Practice in IS Development: The Social and
Organisational Perspective (pp. 12-28). New York: Kluwer.
Kohli, R., & Kettinger, W. J. (2004). Informating the clan: Controlling Physicians'
costs and outcomes. MIS Quarterly, 28(3), 363-394.
Swan, J., Newell, S., & Robertson, M. (2000). The diffusion, design and social
shaping of production management information systems in Europe. Information
Technology & People, 13(1), 27-45.
Walls, J. G., Widmeyer, G. R., & Sawy, O. A. E. (2004). Assessing Information
System Design Theory in Perspective: How Useful Was Our 1992 Initial Rendition?
JITTA : Journal of Information Technology Theory and Application, 6(2), 43-58.
Hooker, J. N. (2004). Is design theory possible? Journal of Information Technology
Theory and Application, 5(2), 73-82.
Goldkuhl, G. (2004). Design Theories in Information Systems – a Need for MultiGrounding. JITTA : Journal of Information Technology Theory and Application,
6(2), 59-72.
Schirmer, A. L. (2003). Privacy and knowledge management: Challenges in the
design of the Lotus Discovery Server. IBM Systems Journal, 42(3), 519-531.
The papers that were added to the 2008 course:
106 van Aken, J. E. (2004). Management Research Based on the Paradigm of the Design
Sciences: The Quest for Field-Tested and Grounded
Technological Rules. The Journal of Management Studies, 41(2),
219-246.
23
Hevner, A. R., & March, S. T. (2003). The information systems research cycle.
Computer, 36(11), 111-113.
3
Järvinen, P. (2007). Action Research is Similar to Design Science Quality and
Quantity 41(1), 37-54.
0
Iivari, J. (2007). A paradigmatic analysis of Information Systems as a
design science. Scandinavian Journal of Information Systems,
19(2), forthcoming.
0
0
Kuechler, B., & Vaishnavi, V. (2008). Theory Development in Design
Science Research: Anatomy of a Research Project. In V. Vaishnavi
& R. Baskerville (Eds.), Proceedings of the Third International
Conference on Design Science Research in Information Systems
and Technology (pp. 1-15). Atlanta: Georgia State University.
Pries-Heje, J., & Baskerville, R. (2008). The design theory nexus. MIS Quarterly,
32, forthcoming.
4. My research question in relation to design science
My research question is: HOW TO DESIGN QUALITY MANAGEMENT SYSTEMS?
 Process improvement as done in TQM and SPI looks very similar to Herbert
Simons design science
 What is the science in Taylor’s “Scientific Management”? If the knowledge he
produced was in terms of flowcharts that described the optimal way of doing
work, what made his “scientific management” different from “design science”?
 I was a quality manager, but as my findings challenged power structures within
NTAX, I was asked to do PhD research rather than operational QC. I find it
difficult to design TQM as AR/DSR
5. Comments on the paper by Cooper
What is the motivation for the research?
Is there a lack in current theory?
What is Cooper’s contribution?
Can I use this paper in my research?
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