2012 M-learning Standards Review and Update Report E-standards for Training August 2012 V3.0 Acknowledgement flexiblelearning.net.au Australian Flexible Learning Network Page 4 2012 M-learning Standards Review and Update Report Acknowledgements The New Generation Technologies for Learning business activity, on behalf of the National VET E-learning Strategy, wishes to acknowledge and thank the authors of this report David Drinkall and Francis Kneebone from V2Training together with participants from across the Australian vocational education and training (VET) sector, including the E-standards Expert Group1 and the following key contributors: Bronwyn Lapham Chris Toselli Chris Winter Gregor McNish Howard Errey Ian Whitehouse Jaci Ganendran Kim Raschepkin Kristena Gladman Peter Higgs Stephan Schmidt With the exception of the Commonwealth Coat of Arms, the Department’s logo, any material protected by a trade mark and where otherwise noted all material presented in this document is provided under a Creative Commons Attribution 3.0 Australia (http://creativecommons.org/licenses/by/3.0/au/) licence. 1 E-standards Expert Group (opens website) New Generation Technologies for Learning incorporating E-standards for Training National VET E-learning Strategy 2012 M-learning Standards Review and Update Report Table of Contents 1 Background ....................................................................................................... 1 1.1 National VET E-learning Strategy ............................................................................ 1 1.2 New Generation Technologies for Learning Business Activity ................................ 1 2 Purpose .............................................................................................................. 2 3 History of this review ........................................................................................ 2 4 Methodology ...................................................................................................... 3 5 Mobile Device Landscape ................................................................................. 3 5.1 Mobile Phones ......................................................................................................... 3 5.2 Tablets ..................................................................................................................... 4 5.3 Other Devices .......................................................................................................... 4 6 Mobile Device Usage Trends ............................................................................ 4 6.1 Mobile Apps ............................................................................................................. 5 7 About the VET M-learning standards ............................................................... 5 8 Key Standards Recommendations................................................................... 5 9 Learning Design Recommendations................................................................ 7 9.1 Content Design ........................................................................................................ 7 9.2 User Interfaces ......................................................................................................... 7 9.3 Applications (Apps) .................................................................................................. 8 9.4 Learning Activities .................................................................................................... 8 10 Infrastructure Issues ....................................................................................... 9 10.1 Bring Your Own Device (BYOD) ............................................................................ 9 10.2 Network Connections ............................................................................................. 9 10.3 Device Management ............................................................................................ 10 10.4 Data Capacity ...................................................................................................... 10 10.5 Using the Cloud ................................................................................................... 10 11 Future Trends in Mobile ................................................................................ 11 11.1 Near Field CommunicationTechnology................................................................ 11 11.2 Gesture Control .................................................................................................... 12 11.3 Augmented Reality............................................................................................... 12 12 Standards Review Process ........................................................................... 12 13 Key References: ............................................................................................ 12 Appendix A: 2013 M-Learning Technical Standards ........................................ 14 More Information ................................................................................................ 18 New Generation Technologies for Learning incorporating E-standards for Training National VET E-learning Strategy 2012 M-learning Standards Review and Update Report New Generation Technologies for Learning incorporating E-standards for Training National VET E-learning Strategy 2012 M-learning Standards Review and Update Report 1 Background 1.1 National VET E-learning Strategy The National VET2 E-learning Strategy (Strategy) aims to strengthen the Australian training sector’s use of new learning technologies and leverage opportunities provided by such projects as the National Broadband Network (NBN) to make major advances in the achievement of government training objectives. The Strategy seeks to build the capability of registered training organisations (RTOs), industry and community stakeholders to create more accessible training options and facilitate new ways of learning through technology. It also aims to stimulate elearning ventures to support individual participation in training and employment, and the alignment of workforce skill levels with economic needs. The Strategy is driven by the vision: A globally competitive Australian training system underpinned by world class e-learning infrastructure and capability. and has the following three goals: 1. Develop and utilise e-learning strategies to maximise the benefits of the national investment in broadband. 2. Support workforce development in industry through innovative training solutions. 3. Expand participation and access for individuals through targeted e-learning approaches. 1.2 New Generation Technologies for Learning Business Activity The New Generation Technologies for Learning Business Activity incorporates the existing E-standards for Training activity and primarily contributes to Goal 1 of the National VET E-learning Strategy. It has the following objective: Support the capacity of the VET system to use broadband and emerging technologies for learning, through research, standards development and advice. 2 Vocational Education and Training National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 1 2012 M-learning Standards Review and Update Report 2 Purpose The purpose of this review was to examine the existing vocational education and training (VET) mobile technology standards and associated documentation to ensure that the formats, specifications and equipment identified reflect the needs of VET elearning practitioners. Approaches to mobile content, devices and standards were also considered, to ensure optimum content interoperability in the context of the increasing numbers of devices with incompatible, platform-specific operating systems. The review includes recommendations for an efficient process to update and maintain the mobile technology standards. These recommendations take into consideration the tendency for rapid developments in the area of mobile technology and the high rate of uptake by the Australian population which is reflected in the VET sector. 3 History of this review The m-learning standards evolved from the VET E-standards for Training as it became obvious that a new category of device was being used in education. In 2006, a research project was conducted to investigate sources of information on standards for mobile learning (m-learning) and to develop recommendations on technical standards to support the creation, storage, discovery, delivery and usage of mobile enabled content. The outcome was a set of technical standards for mobile devices, and advice for teachers, trainers and content developers seeking to create, select or use m-learning content and technology for teaching and training with consideration to the educational purposes it may support. Reviews and updates were undertaken in 2008 and 2010, however the subsequent rapid proliferation of mobile devices and operating systems rendered that information out-of-date and necessitated an additional update. This research report, together with the companion 2012 M-learning Teacher and Trainer Guide, has been commissioned to ensure that the m-standards and guidance are up-to-date. Current versions of the documents can be found at the following locations: Mobile technology research Mobile platform standards Mobile content standards M-learning Teacher and Trainer Guide Certain of the Emerging Technology Trials3 funded in 2010, 2011 and 2012 have also documented new ways of utilising m-learning in VET and may be of additional interest. 3 Emerging Technology Trials (link to website) National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 2 2012 M-learning Standards Review and Update Report 4 Methodology The research included: an examination of existing m-standards and associated teacher guides for required updates and additions a review of applicable worldwide standards and requirements for mobile devices including the W3C Mobile Web Application Best Practices4, and WCAG 2.0 (Web Content Accessibility Guidelines)5 a review of documentation and outputs from the Emerging Technology Trials6 a literature review of key research, papers and reports such as the ‘Horizon Report (Higher Education Edition) 2012’7 The referenced reports are footnoted on their first usage in the report and are also listed the Key References section of this document consultation with stakeholders from various public and private VET providers and the m-learning standards reference group canvassing suggestions for keeping recommended mobile standards current and sustainable into the future. 5 Mobile Device Landscape At the time of publication of this report, operating systems with the greatest market share in the mobile device market are iOS from Apple and Android by Google. Microsoft’s Windows8 will reportedly debut in late 2012 and will provide a third major player in the market. 5.1 Mobile Phones The rapid transformation of the Australian mobile phone ‘fleet’ toward smartphones with operating systems, touch-screens and large application markets continues to accelerate. In the 2011 AIMIA - Australian Mobile Phone Lifestyle Index, 67% of respondents claimed to have a smartphone.8 The share of the operating system space for the two main players in smartphones is Apple’s iOS (40%) and Google’s Android (32%), with the latter gaining market share quickly and likely to at least draw level in the next six months. The other players such as Blackberry (Research in Motion), Symbian (Nokia) and Windows7 (Microsoft) are trending toward insignificance9. However Microsoft is planning to launch Windows8 in 2012. This new operating system is designed from the ground up for touch-screens and will operate across desktop and mobile platforms, making it an exciting future competitor, particularly in the corporate and government spaces. This may extend to education with the promise of seamless integration to existing local networks. 4 W3C Mobile Web Application Best Practices 5 WCAG 2.0 (Web Content Accessibility Guidelines) 6 Emerging Technology Trials 7 NMC - Horizon Report - Higher Education Edition 8 AIMIA – Australian Mobile Phone Lifestyle Index 9 State of the Media: Mobile Media Report Q3 2011 National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 3 2012 M-learning Standards Review and Update Report 5.2 Tablets The Horizon Report (Higher Education Edition) 2012 refers to tablet devices as a key trend in educational technology, stating that tablet devices should be considered to be distinct from mobiles. According to a recent study from comScore, “the iPad now accounts for 97% of all tablet-based web traffic in the U.S. and 46.8% of all mobile web traffic.” The Nielsen State of the Media Report found that tablet ownership, such as the Apple iPad or Samsung Galaxy, is now at 18%, having more than doubled during 2011. This strong trend towards tablet ownership in Australia is also shown in the AIMIA Australian Mobile Phone Lifestyle index report. Half of the respondents who own a smartphone also either have a tablet (eg iPad, Galaxy Tablet, T-Hub) or plan to purchase one within the next year. The unique form and function of tablets allows for portability, with touch-screens that are ideal for one-to-one learning as well as workplace learning. Tablets are also easily shared between peers, allowing for content to be used in group learning scenarios. Like smartphones, the leading operating systems on tablets are Apple iOS and Android. Both iOS and Android do/will not support Flash technology into the future, with the trend towards tablet computing being followed by a trend towards apps and web content to allow tablet users access to learning content. 5.3 Other Devices In 2011, 13% of online Australians owned an eReader, a figure up from 7% in 2010. This trend may continue with the eReader as a separate class of device or, as tablets become lighter and eReader features develop, the two may merge into one category of device. 6 Mobile Device Usage Trends Device usage patterns are also changing dramatically, with just over half (54%) of the survey respondents having visited websites on their mobile phones a minimum of once a week. This is up from 38% in 2010. Although the average user is now accessing content from a diverse range of mobile device platforms, the ‘first-access’ is increasingly done through the mobile phone. The workflow of a learner may be to first access content from a phone and then multi-task with dual screens via other devices such as laptops and tablets. Access to social media activities via mobile devices was up from 43% in 2010 to 54% in 2011.10 This includes reading content, contributing to content and updating social status. 10 The Australian ONLINE CONSUMER LANDSCAPE (Nielsen, 2012) pg 10 National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 4 2012 M-learning Standards Review and Update Report 6.1 Mobile Apps Mobile “apps” are content and/or small software applications installed on a mobile device. Each mobile operating system has its own app technology and app repositories. Apps for each different operating system are therefore not compatible with one another. With stronger mobile device use in Australia comes a larger volume of app use across all operating systems. The AIMIA - Australian Mobile Lifestyle Index report11 found that 26% of respondents who used their phone more than five times a day were using mobile apps. According to recent estimates from Xylogic12: Australians downloaded 66.8 million apps in the month between March and April 2012 Broken down by platform, the device spread is Android 44%, iPhone 46%, iPad 9% and Windows 1% Per head, Australians are the fifth biggest downloaders of apps globally 7 About the VET M-learning standards The purpose of developing and maintaining standards is to set a baseline as both a guide and a measure for those developing and deploying content with the intent of maximising the viability and optimum interoperability of that content. The m-learning standards evolved from the e-standards13 as it became obvious that a new category of device was being used in education. In more recent times the range and capability of mobile devices has exponentially increased to the point where there are few discernible differences between browserbased delivery on mobile devices and desktop devices. This recognition by the mstandards reference group and E-standards Expert Group in 2011 prompted this research, and was echoed in the responses received in 2012. 8 Key Standards Recommendations The m-learning standards review undertaken in 2011 highlighted the fact that these standards are a subset of the e-learning standards and advocated the merging of the two sets wherever possible. This approach has been successful thus far with the publication of combined content format standards for all devices in 201114. In 2012, the standards review has sought to merge the mobile standards and desktop content formats to make it simpler to develop interoperable content that will operate on all platforms. In doing so it has been noted that whilst there is still a broad distribution of feature phones, they are not widely used for the delivery of content and AIMIA – Australian Mobile Phone Lifestyle Index Xylogic App Data 13 E-standards for Training 14 http://e-standards.flexiblelearning.net.au/technical_standards/content_formats.php 11 12 National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 5 2012 M-learning Standards Review and Update Report they require formats which are not compatible with other supported devices and decrease the feasibility of an approach that seeks to have maximum device coverage and interoperability. It is therefore recommended that feature phones aren’t considered a typical delivery platform, and formats specific for those devices are not part of the current estandards. It’s recommended that the device specific formats are listed in a legacy section that would facilitate the identification of applicable standards for developers of content whose audience will/need to utilise feature phone devices. It is recommended that the following updates are made to the standards: 1. Remove LC-AAC as an audio format as it is not supported on all platforms and adds little functionality to the MP3 format 2. Move WML 1.3 and XHTML 1.1 Basic Profile (W3C 2008) to the legacy mobile formats. Advances in HTML support on mobile devices and the crossplatform compatibility of XHTML 1.0 mean that the other standards are only applicable to feature phones and older devices 3. Move CSS 1.0 to the legacy mobile formats as the mobile standard as most mobile web browsers support CSS 2.0 and/or 3.0 4. Move JAVA ME to the legacy mobile formats as this is primarily an approach for feature phones which are rapidly decreasing in the population 5. Add a clearer explanation that the SWF format is only acceptable in publicly funded content until December 2012 in accordance with the decision of the Estandards Expert Group in November 201115. This will ensure that developers of projects for completion in 2013 do not commence work using SWF, including recipients of the current round of Strategy funding. 6. Include a note on the short support timeframe for SWF in the video standards section 7. Remove ‘mobile only’ from the QR code format as QR codes are also used on desktops 8. Remove datamatrix as a 2D barcode standard. QR codes have the potential to hold twice as much information and are much more widely used 9. Amend the following comment so that it applies to all screen sizes, not just mobile, in the images section of the standards: “Mobile: Specify image size (both width and height as percentage of parent element) in web page mark-up for all images.” The proposed technical standards resulting from the incorporation of changes from the 2012 M-learning review are detailed in Appendix A. These standards are pending ratification by the E-Standards Expert Group within their annual review of the Estandards for training, which will define the official stance for 2013. “As a result, at their meeting in Melbourne on 29th November 2011 the E-standards Expert Group decided that as of 2013 it will no longer recommend Flash (swf) as a content format for delivery of learner content in the VET sector, because it can no longer be deemed interoperable across the existing recommended devices.” 15 National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 6 2012 M-learning Standards Review and Update Report 9 Learning Design Recommendations 9.1 Content Design There are some key design choices to be made when delivering content for the range of devices students are using. The reference group outlined common approaches that aim to maximize the accessibility of content for mobile users. Broad approaches include: Responsive design – development of a single learning object that is accessible on a wide variety of devices Adaptive design – development of multiple formats or versions of an object that are accessible on specific devices Progressive enhancement – development of content that functions well on baseline specifications (eg a lower end mobile phone) and then progressive addition of functionality for users accessing it with more capable devices Progressive disclosure - Progressive disclosure as necessary at the point of need. Also used in broader web design, this approach enhances mobile learning experiences. A recommended workflow for developers is to maximise interoperability through a responsive design and choice of interoperable formats and, where this is not possible in the first instance, to provide adaptions/alternative formats of the content. An additional consideration when developing content is whether it will be ‘consumed’ online or offline. Where students would benefit from accessing content offline, formats such as ePUB and to a lesser extent PDF may be employed. For more detail please refer to M-learning Teacher and Trainer Guide. 9.2 User Interfaces Designing accessible content for mobile devices should take into account the fact that the interface on a touch screen device does not respond in the same way as that on a mouse or keyboard controlled device. The main differences and considerations for touch devices are: ‘clickable’ content including buttons and links require single or multiple tap actions to perform an equivalent ‘click’ action there is no equivalent to the hover state (mouse rollover) event on touch devices National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 7 2012 M-learning Standards Review and Update Report alternative text (“alt text”) labelling dependant on a hover state will not display. Therefore other methods of providing that labelling should be implemented for mobile content, for example providing captions under images Flash will not display on mobile devices for which there is no Flash player (the majority), and interactivity built in JavaScript does not respond to touch actions in the same way as mouse actions, creating issues with consistency and access to navigation in sites that utilise Flash and JavaScript for that purpose some browser based content and mobile apps may include non-menu based actions, for example “swipe” to change page, or “tap” to scroll. Some mobile navigation gestures, although intuitive, are not recognised by accessibility software Apple recommends the average finger tap space of interactive content is about 44x44 pixels (many smart device icons are 33x33 pixels but have added padding to 44x44 pixels). This allows users to comfortably and accurately tap on content. 9.3 Applications (Apps) A significant design choice for learning designers is whether to build native apps for the variety of operating systems on mobile devices or to use browser-based platform neutral delivery. The primary advantage of creating an app is to leverage the capability of the device over and above the standard web interface. An app can access various interactive features such as the touchscreen, control buttons, gyroscope, accelerometer, camera, microphone and more. Apps can also operate offline and provide some immersive interactions that are not possible via the browser-based web delivery. Disadvantages of choosing to build a native app include the lack of interoperability and the need to potentially develop for a variety of operating systems, the associated development costs and maintenance cycles, and the barrier of requiring the user to download the app. Learning designers choosing to build a native app should consider the target user group, their devices and the broader market share in order to determine which operating systems they need to author the apps for. Apart from custom apps, there are a wide variety of apps that can be used in education and training to facilitate learning. Choosing an app based on the target user group and their devices could facilitate a facsimile of interoperability, as many app developers offer apps on all major platforms (including desktops) making them excellent choices for learners. 9.4 Learning Activities Previous m-learning standards have focused on content delivery platforms and formats, however many of the reference group have referred to the use of mobile National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 8 2012 M-learning Standards Review and Update Report devices in other aspects of learners’ experience. These include learning management, enrolment, scheduling, student support, feedback, reporting and more. Another important category for consideration is learning activities such as student interactions and use of mobile device capabilities in field measurements, gaming and assessment. It is recommended that learning designers be aware of the capabilities of mobile devices and focus on assigning tasks rather than prescribing tools that learners should use to complete the task. Where possible a list of cross-platform tools should be provided to students along with instructions or access to tutorials on how to use the tools. Some students will ignore the suggestions and use another method to complete the task. The great advantage of personal mobile devices is that although there is an unending variety of models and types, most owners can use their own devices. For example, it would be impossible to provide detailed instructions on how to use every mobile phone camera, but owners generally know how to use the camera on their own phone and could use it to provide an image to a trainer. 10 Infrastructure Issues The explosion in the uptake of mobile devices is putting a great deal of pressure on the network infrastructure for many registered training organisations (RTOs). Bandwidth limits are being pushed, with students often having multiple devices connected continuously on campus. Some respondents reported that over 50% of total bandwidth on campus was being consumed by access to social media sites alone, leading to a network policy change limiting access during business hours. This has the unfortunate consequence of limiting legitimate social networking activity for work and learning activities. 10.1 Bring Your Own Device (BYOD) A ‘Bring Your Own Device’ culture is emerging in workplaces and educational organisations, effectively disrupting current practices of providing common devices in a computer lab. This trend looks set to continue as increasingly learners upgrade their technology and add more mobile devices, and means that the range of devices in use may be quite diverse. 10.2 Network Connections Many users on RTO networks are employing 3G capable devices and bypassing the local Wi-Fi infrastructure. As capacity and speed of the backbone connections increase, loads on local Wi-Fi networks should decrease except in media rich environments. While the rollout and take-up of the National Broadband Network (NBN) will provide the backbone bandwidth for RTOs as well as further lifting user expectation, access speeds on local area networks will still be protocol, congestion and device speed limited. National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 9 2012 M-learning Standards Review and Update Report However even the wireless access to the NBN will be significantly quicker than much of the current 3G mobile device access. It should be noted that when most devices label themselves as 4G, what they really mean is 3.9G (2008 to present). Real 4G devices are not yet available, with most devices using Worldwide Interoperability for Microwave Access (WiMax), Long Term Evolution (LTE) or HSPA+, none of which are technically 4G. Under recent advertising laws technology that is a significant advancement to the 3G standard can be called “4G”. The best “4G” speed under real world conditions is about 14.4 mbps down, 1 mbps up, which is suitable for the NBN fixed wireless speeds. As faster broadband becomes ubiquitous in Australia, students will expect to be able to consume media rich content in their education, participate real-time in experiences without being physically present and complete remote assessments. Much of this will involve devices we currently classify as ‘mobile’ making it a business advantage for providers able to adapt quickly. 10.3 Device Management Where devices are supplied by the RTO, owners of the hardware must face both technical and administrative management issues. The wide variety of devices makes recommendations on management and procurement impossible. However, solutions exist for remote application installation, device tracking, device security policies, data resets and locking, and remote access should RTOs want to employ them. 10.4 Data Capacity With the increasing use of mobile devices in e-assessment, data transfer and storage capacities are being tested. Users expect to be able to deliver media rich files such as audio, video and annotated PDF files as evidence of competence. Most rely on either email or cloud storage to deliver their files, with the former causing problems for many organisations with restrictive email size policies. Employees need larger inboxes to receive student work and then require vast evidence storage capacity to allow for assessing, moderation and retention of records. Whilst this is not a unique mobile device issue, it is brought into focus by increasing use of mobile devices in evidence collection. 10.5 Using the Cloud Cloud computing is a general term for anything that involves delivering hosted services over the Internet. These services are broadly divided into three categories: Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) and Software-as-aService (SaaS)16 The ‘Cloud’ facilitates storage, transportation and collaboration with server based web applications accessed remotely by an app or browser. The Cloud is complementary to local mobile storage and also increases the capacity of mobile devices to become interoperable with other devices such as desktop computers. 16 Cloud computing definition (link to website) National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 10 2012 M-learning Standards Review and Update Report An example of the Cloud being used in m-learning would be a teacher wanting to share a large file with learners on mobile devices where email will not support large file attachments. A teacher using a Cloud storage service such as Dropbox could share a large EPUB file with learners using iPads by storing the EPUB in a public folder and sharing a download link with learners. The integration of Cloud services with apps is increasingly common allowing for direct download, upload and auto syncing to the Cloud of content from within apps. Other benefits of using the Cloud with mobile are: increasing file storage capacity in addition to the device storage capacity automatic backup of data creating efficiencies and saving time securing against data loss through broken or lost devices collaboration on content over time or in real-time access to resources from anywhere with Internet access reduced ICT costs easy sharing of large files among devices. However it should be noted that while cloud computing presents many benefits, it also presents risks that must be considered before using services that host staff or student data externally. It is recommended that potential users reference their organisation’s local policy on the use of Cloud services where one exists, and utilise the VET Cloud-based Services Evaluation Tool17 where applicable The New Generation Technologies for Learning 2012 Cloud Computing Research18 report and Cloud-based Services Evaluation Tool is intended to help individuals and organisations to assess the suitability of Cloud services in the context of their organisational policy. All Government agencies should also read the terms of the Government’s Cloud Strategy and best practice guidelines19. 11 Future Trends in Mobile The mobile technology space is one of the fastest evolving technology markets with new and improved products being released constantly. Apart from the continuing trend toward more powerful and smaller devices, there are also new or adopted technologies in development. This section outlines some technologies likely to be widely adopted within the next five years. 11.1 Near Field CommunicationTechnology It is likely that new mobile devices will have the capacity to transmit information through physical proximity to receivers and other devices. This technology, already 17 VET Cloud-based Services Evaluation Tool (link to website) VET 2012 Cloud Computing Research (link to website) 19 Australian Govt Cloud Computing Strategic Direction (link to website) 18 National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 11 2012 M-learning Standards Review and Update Report used in credit cards to allow owners to simply wave the card near a target to process the payment, will likely be used in phones and tablets to transfer files, web addresses and other information. 11.2 Gesture Control The control of devices will broaden even further to include gesture control and much improved voice control. Users will be able to perform complex functions in a hands free way, allowing them to continue with a physical task at the same time. 11.3 Augmented Reality A new class of device is likely to emerge which combines a camera, connectivity and processing power to deliver contextual information to users about places and activities. It is likely that these devices will be worn as glasses and will provide heads-up display of information as requested. Eventually such devices may replace mobile phones to a large extent. A concept design of such a device can be viewed on Wikipedia including a concept video. 12 Standards Review Process There is a general consensus that the rapidly changing nature of the mobile learning space requires a dynamic review process. The challenge lies in being able to offer some certainty to developers for a reasonable timeframe that their development decisions are sound. We recommend the establishment of a forum on the New Generation Technologies for Learning website where developers and teachers can discover and discuss approaches to issues of mobile delivery as they emerge. This forum would focus on tasks or categories of tasks with users suggesting applications and approaches to meet those educational challenges. 13 Key References: 2011 M-Standards Review and Report http://e-standards.flexiblelearning.net.au/research/mobile_technology.php Findings from the HTML5 2011 Technical Report http://e-standards.flexiblelearning.net.au/research/html5.php Findings and Case Studies from previous eBook Reports http://e-standards.flexiblelearning.net.au/documents/2012-emerging-techdocs/Easy+eBooks+Guide+2012+Ann+Hardingham.pdf Responsive Web Design http://www.alistapart.com/articles/responsive-web-design/ eLearning Guild - Mobile Learning 2012 report (Mobile Learning: The Time is Now) http://www.elearningguild.com/content.cfm?selection=doc.2295 National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 12 2012 M-learning Standards Review and Update Report State of the Media: Mobile Media Report Q3 2011 http://nielsen.com/us/en/insights/reports-downloads/2011/state-of-the-media-mobile-media-report-q3-2011.html AIMIA – Australian Mobile Phone Lifestyle Index http://www.aimia.com.au/enews/events/AMPLI%202011/AMPLI%20Report2011_ FINAL.pdf NMC - Horizon Report - Higher Education Edition http://www.nmc.org/publications/horizon-report-2012-higher-ed-edition The Australian ONLINE CONSUMER LANDSCAPE (Nielsen, 2012) http://au.nielsen.com/site/documents/AustralianOnlineLandscapeExecSummRep ort2012FINAL.pdf Xylogic App Data http://xyologic.com/app-downloads-reports/Australia/08.05.2012/ Comparison of Tablets Computers http://en.wikipedia.org/wiki/Comparison_of_tablet_computers Cloud Computing Strategic Direction http://www.finance.gov.au/e-government/strategy-and-governance/cloudcomputing.html The Australian Government’s study into the Accessibility of the Portable Document Format (PDF) for people with a disability. http://www.finance.gov.au/publications/pdf-accessibility-study/index.html E-standards for Training website http://e-standards.flexiblelearning.net.au/ Google Glass Project http://en.wikipedia.org/wiki/Project_Glass ADL Mobile Learning Guide https://sites.google.com/a/adlnet.gov/mobile-learning-guide/home Google Glass Project [Launch Video] http://www.youtube.com/watch?v=9c6W4CCU9M4 National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 13 2012 M-learning Standards Review and Update Report Appendix A: 2013 M-Learning Technical Standards The proposed technical standards resulting from the incorporation of changes from the 2012 M-learning review are outlined below. These standards are pending ratification by the E-Standards Expert Group within their annual review of the Estandards for training, which will define the official stance for 2013. All content formats listed below are expected to be applicable to desktop and mobile devices unless otherwise indicated. Notes: As outlined in the ‘2012 M-standards review’ report, the increases in capability and use of mobile devices has made it logical to seek to establish integrated m-learning and desktop e-standards, particularly in terms of content formats. To that end, where possible the file formats recommended for VET content are platform independent and will function on the majority of mobile and desktop devices in the sector. The decision to take this approach means that some platform specific formats utilised by lower-end devices - particularly feature phones - have been removed and are considered legacy formats. These legacy formats are listed in a separate section for developers who wish to deliver to users of older technologies. As of 2013 the VET E-standards will no longer recommend Flash (swf) as a content format for delivery of learner content in the VET sector, because it can no longer be deemed interoperable across the existing recommended devices. This means that content developers need to transition to alternative methods of delivering accessible interactive content, for example HTML/JavaScript. Recommended Standard Usage Notes Web Content - File Format XHTML 1.0 Transitional Web content: should be optimised for a 1024x768 pixel resolution, however all content should also be scalable and designed to resize proportionally to the display size, available screen area and resolution. This may be accomplished through a responsive, liquid or fluid layout that through the allocation of a percentage of space to each element, results in images, text and spaces proportional to display size. When designing e-learning content for Learning Management System (LMS) based delivery, you may need to make an allowance for the inclusion of the LMS and/or any content package player within the available screen area and allow for scaling of the content accordingly. Equally the design of content applicable for mobile delivery should consider the impact of smaller screen dimensions. Given changes to the XHTML 1.0 specification since its National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 14 2012 M-learning Standards Review and Update Report inception it is suggested that developers refer to the XHTML media types second edition for additional information about the implementation of XHTML 1.0 Note: HTML5 is not recommended at this time for use in development of content intended for widespread use in the VET sector because of the inconsistent implementation by browser developers. Please see the E-standards for Training 2011 HTML5 Research report. If you choose to use HTML5 functionality, you should provide an applicable fall-back mechanism for any element unsupported by the supported browsers. UTF-8 character encoding Web pages should be encoded as UTF-8 and an encoding declaration should be included in the page source, but we strongly recommend that you avoid the use of a byte-order mark, which may appear as  or a small rectangle or Explanation of BOM Controlling the BOM Web Content - Style and Formatting CSS 2.1 CSS 2.1 is the recommended standard for content developed for cross-platform delivery. CSS.3.0 CSS 3.0 may be used for content provided that it degrades to CSS 2.0 until such time as all CSS 3.0 modules are ratified and supported. Some CSS 3.0 media queries will not render in Internet Explorer versions 7, 8 or 9 Text documents (fixed display) PDF PDF documents should be readable in Adobe Reader 9.0 and above. PDFs are not automatically accessible but they can be considered accessible provided that they are correctly tagged. See Adobe Acrobat accessibility for further information. Embedded fonts are recommended. Text documents (editable): RTF DOCX RTF and DOCX format compatible with Microsoft Office 2007. The MS Office Compatibility Pack allows document editing in older Office versions TXT Plain-text alternatives for interactive web content may be created as TXT files. E-books EPUB Spread sheet formats XLSX Presentation formats PPTX PowerPoint is a cross-platform compatible presentation application. Keynote and OpenOffice presentations may also be converted to a PowerPoint format to extend their interoperability. National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 15 2012 M-learning Standards Review and Update Report Web graphics (non-animated) GIF GIF is recommended for images comprising flat or solid areas of colour. JPEG JPEG is recommended for photographs and other images with smooth variations of colour (gradients). See JPEG Typical Usage for further information. PNG PNG can be used for both the bitmap image types described above, and has the additional option of a transparent (alpha) channel. (JPEG will often produce a smaller file size, but with a quality trade-off). Specify image size (both width and height as percentage of parent element) in web page mark-up for all images. Audio formats MP3 The purpose of the audio content and intended delivery platform should be taken into consideration when choosing an audio format. Content developers should maintain a balance between sound quality and the size of the MP3 file. Minimise the bit rate and sampling frequency where possible to ensure the MP3 file is not unnecessarily large. Refer to MP3 - Audio Quality for further information. Video file formats MPEG 4 (H.264) The delivery platform is the primary consideration in deciding the format of video content; however, the H.264 codec has the broadest application and support. Content developers must balance quality with data rate while maintaining clarity and meaning. The H.264 codec is recommended for both SWF and MP4 formats for broadest forward compatibility. Note: 3GP video container format (.3gp) may be used for playing (lower quality) standalone video files on mobile devices: 3GP_and_3G2 Interactivity JavaScript as implemented by JavaScript and AJAX may be considered to be supported browsers accessibility supported technologies provided they are used in an accessible manner and there are WCAG 2.0 sufficient techniques that support the use. If no WCAG 2.0 sufficient techniques exist to test the conformance then WCAG 2.0 conformance cannot be claimed. QR Code (2D barcodes) 2D barcodes RFID Typically 13.56/125 KHz, and should be compliant with ISO standard relevant to application. http://rfid.net/basics/186-iso-rfid-standards-acomplete-list Legacy mobile specific formats Usage Notes Web Content - File Format XHTML 1.1 Basic Profile (W3C 2008) National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 16 2012 M-learning Standards Review and Update Report WML 1.3 Web Content - Style and Formatting CSS 1.0 External CSS Level 1 (W3C 2006) Link to external CSS with LINK, not @import Interactivity Java Platform Mobile Edition (Java ME) National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 17 2012 M-learning Standards Review and Update Report More Information National VET E-learning Strategy Email: enquiries@flexiblelearning.net.au Website: flexiblelearning.net.au New Generation Technologies for Learning Email: e-standards@flexiblelearning.net.au Website: e-standards.flexiblelearning.net.au National VET E-learning Strategy New Generation Technologies for Learning incorporating E-standards for Training Page 18