PROGRAM AUOs to ENDS POLICIES MAPPING MATRIX
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Program Name:___________________________________________
Semester:______________________________________________
Program Coordinator:______________________________________________
Directions:
Column 1. Write one Program AUO in each row (samples on page 2). For most programs,
3-6 AUOs are recommended.
Column 2. Write your assessment method(s) and progress indicator(s) in each row for each
AUO.
Column 3. Using the list of Ends Policies on pages 3 & 4, list the End Policy or Ends
Policies addressed by the Program AUO in each row.
Administrative Unit
Outcomes
Assessment Method(s)
and/or Progress
Indicator(s)
Ends Policy or
Ends Policies
PROGRAM AUOs to ENDS POLICIES MAPPING MATRIX
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Sample AUOs
Administrative Unit
Outcomes
Financial Aid:
Financial Aid will work carefully
to improve the Financial Aid
information sessions that will help
students gain knowledge,
understand the Financial Aid
process from the application
process, important deadlines to the
end result of receiving funds.
Chino Campus:
The Office of the Dean, Chino
Campus will design and
implement an orientation program
for all faculty teaching at the
Chino Campus.
Business Services:
Purchasing Services will
significantly enhance their service
level to the College and
community by reducing the
average service time to 3-5 days
for both purchase orders and
warehouse deliveries.
Assessment Method(s)
Student Surveys, Pre and Post
Test
Surveys
Surveys
Ends Policy or
Ends Policies
PROGRAM AUOs to ENDS POLICIES MAPPING MATRIX
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Chaffey College Ends Policies
Ends Policy 8.1
Establish a learning-centered college for our diverse communities that includes high quality
comprehensive education programs; varied instructional delivery strategies; comprehensive
instruction and student services; collaborative partnerships responsive to business,
industry, and government while demonstrating the achievement of stated student learning
outcomes.
Ends Policy 8.2
Provide accountability measures documenting the institutional effectiveness in fulfilling the
college mission. These accountability measures will include quantitative and qualitative
data and analysis including course success rates, course retention rates, student
persistence rates, basic skills attainment, certificates and degrees awarded, transfer data,
and placement information for integrated planning, implementation, and re-evaluation to
verify and improve effectiveness.
End Policy 8.3
Continually improve the infrastructure and physical learning environment of the district,
support student learning programs and services, and integrate physical resource planning
with institutional planning.
End Policy 8.4
Provide appropriate fiscal strategies integrated with institutional planning to address
growth, facilities, technology, changing economic conditions, other external environmental
factors, and organize key processes and allocation of resources to effectively support
student learning.
Ends Policy 8.5
Assure the integrity and quality of programs and services by integrating human resource
planning with institutional planning, and systematically develop personnel policies and
procedures that are equitably and consistently administered.
Guidelines for Connecting Program Level AUOs to the Ends Policies
When identifying the connecting your program AUOs to the Ends Policies, keep the
following in mind:



How much time does the program devote to any of the Ends Policies?
How much weight does the program give assignments or project involving any of the
Ends Policies?
How would our community stakeholders (employers, residents in the district, etc.)
define the importance and relationship of the Ends Policies to your program?