ICT Department About Us The ICT Department provides information and communication technology services to the Hospital. The department Is responsible for the day-to-day operational support of Hospital systems. Is responsible for the procurement of application software packages/ technology in line with authorised policy decisions. Implement and support these packages in conjunction with vendor personnel. Trains hospital users ensuring Hospital systems are used appropriately. Services we offer ICT Support: Manages and maintains the hardware and networking infrastructure in conjunction with approved third party support organisations; Operates a help desk on which users requests for assistance are tracked and processed. Provides day-to-day support with the routine running of the computer systems in the Hospital. Supports the hardware and software which is in use within the Hospital. Computer Training: Provides training in basic Windows productivity tools. Provides training to the end user community on Isoft IPMS (Integrated Patient Management System). Provides training to the end user community in the hospital on various aspects of the software solutions which are implemented. Administration: Maintains liaison communication with the user community within the Hospital. Manages the day-to-day organisation of the department – financial, communication, HR, inventory management, ICT hardware procurement etc. Negotiates support and procurement agreements with qualified independent vendors. Contact Details ICT Helpdesk Phone (To log or enquire about a call): 071 9120555 (speed dial 75555) ICT Helpdesk E-mail (To log or enquire about a call): ICT.Helpdesk@hse.ie Fax: 071 9174645 Postal Address: The ICT Department, Level 4, Sligo General Hospital, The Mall, Sligo. Rep of Ireland Name Phone Email Title ICT Manager Barry McKenna 071 9174771 Barry.McKenna@hse.ie Data Quality Manager Barbara Brehony 071 9173386 Barbara.Brehony@hse.ie ICT applications training and support Marian Ward 071 9172651 Marian.Ward@hse.ie ICT applications training and support Bernie Hannigan 071 9174203 Bernie.Hannigan@hse.ie ICT applications support Catherine Jinks 071 9174531 Catherine.Jinks@hse.ie Computer Operations Manager Phelim ORourke 071 9135863 Phelim.ORourke@hse.ie Computer Operations Support John Brett 071 9135879 John.Brett@hse.ie Computer Operations Support Eamonn Wilson 071 9135876 Eamonn.Wilson@hse.ie Computer Operations Support Damien Lyons 071 9129705 Damien.Lyons@hse.ie Computer Operations Support Ronan Connaghan 071 9135804 Ronan.Connaghan@hse.ie