GREATER MANCHESTER POLICE JOB DESCRIPTION POST TITLE: Systems Architect DEPARTMENT/DIVISION/BRANCH: IT Services SECTION/UNIT: Systems Planning GRADE: K RESPONSIBLE TO: Systems Planning Manager RESPONSIBLE FOR: N/A AIM OF JOB: To architect, develop and specify IT technical solutions to enable the integration and delivery of all the Force’s IT products and services. OVERALL PURPOSE Enable the integration and delivery of IT products and services in line with the Force’s business requirements. MAIN DUTIES AND RESPONSIBILITIES To undertake the specification and development of the Force’s IT technical architecture, contribute to the ongoing reassessment and make recommendations for improvement or change where appropriate. To define the principles to which IT Technical Solutions must conform through discussions with Branch senior managers. To architect, develop and specify specific IT technical solutions as required. To apply IT technical architectures in the areas of networking and mobile solutions, computer hardware, storage platforms and client and server operating software, including security products and middleware and be fully conversant with the implications of their integration within an overall technical architecture. To utilise database products, in particular Oracle, Microsoft SQL server and Domino/Notes, and be conversant with the implications of their integration within an overall IT technical architecture. To be familier with computer management concepts and products, in particular Oracle Grid Control, Microsft SMS, and performance montoring solutions and services and be conversant with the implications of their integration within an overall IT technical architecture. To apply the principles and practices associated with Business and Service Continuity, ensuring that IT technical solutions are architected to the appropriate standard to deliver the required levels of resilience required by the Force. Systems Architect, Systems Planning June 2009 To maintain an awareness of industry "best practice" for the interpretation and development of this where appropriate into specific IT technical solutions suitable for use in GMP. To provide advice and assistance in the review and evaluation of opportunities within developing technology and advise the Branch senior management on their application to the GMP IT Strategy Programme. To liaise with staff at various levels within IT Services, suppliers (e.g. Airwave), 3rd Parties (e.g. NPIA) and occasionally customers. To work with multi-functional teams and to oversee the integration of individual IT systems such that business requirements are met. To use a variety of methods including meetings, workshops, written documentation, and presentations to assertain their requirements. Interpreting these into viable IT technical architecture solutions. To produce documentation to a high standard, including designs, specifications and other materials suitable for use in proposals, procurements, and subsequent implementations. To assist in the IT Branch quality assurance process with particular reference to ensuring the viability of third party proposals; Identifying any inconsistances or mismatches with the Forces technical architecture and proposing alternatives as required. To assist in the production of project plans with particular reference to ensuring adequate provision is made for those elements concerning all aspects of the IT Technical architecture. To assist with implementation activities as required. To assist with IT problem, capacity and performance management activities as required. To represent the Force at meetings with the suppliers, 3rd parties and occasionally customers. To promote and comply with GMP's policies on equal opportunities and health and safety both in the delivery of services and the treatment of others. To be responsible for improving your performance by participating in the Performance Appraisal process with your manager. To ensure compliance with statutory requirements in relation to information management including the Data Protection Act 1998, the Freedom of Information Act 2000 and the Code of Practice on Management of Police Information 2005, as appropriate To comply with the requirements of GMP's policies on Drug and Alcohol testing – requirements in respect of specific posts/ roles are described in the policies which are available on the Force Intranet. To carry out such other duties which are consistent with the nature, responsibilities and grading of the post. NOTES This job description records the principal responsibilities of the job at the date shown. The job description will be updated from time to time in conjunction with the post holders to reflect changes. There are two Systems Architect Posts. The skills of each postholder will compliment each other i.e server or network based, ensuring knowledge across all areas is maintained within the Unit. This is reflected in the person specification. Systems Architect, Systems Planning June 2009 POST TITLE: Systems Architect (Systems Planning) LOCATION: IT Services BEHAVIOURAL COMPETENCIES TO UNDERTAKE THE ROLE Strategic perspective (B) Concentrates on issues that support the broad organisational strategy. Maintains a broad view, and understands and considers the interests and aims of other units or outside organisations. Openness to change (B) Supports, promotes and puts into practice change. Introduces new ways of doing things and encourages others to accept them. Overcomes barriers to change. Team working (B) Sets up teams or working groups, and involves them in achieving goals. Develops good relationships and co-operation within the team, and removes barriers. Supports team members when necessary. Respect for race and diversity (A) Understands other people’s views and takes them into account. Is tactful and diplomatic when dealing with people, treating them with dignity and respect at all times. Understands and is sensitive to social, cultural and racial differences Problem solving (B) Gathers information from a range of sources to understand situations, making sure it is reliable and accurate. Analyses information to identify important issues and problems. Identifies risks and considers alternative courses of action to make good decisions. Effective communication (B) Communicates all needs, instructions and decisions clearly. Adapts the style of communication to meet the needs of the audience. Asks probing questions to check understanding. Personal responsibility (A) Readily accepts responsibility for self and others. Takes responsibility for managing situations and problems. Leads by example, showing a commitment and a determination to succeed. Continues to learn and develop. Planning and organising (B) Plans activities thoroughly for self and others. Builds milestones into plans, monitors progress and adjusts them as necessary in response to any changes. Provides clear direction and makes sure that staff know what is expected of them. Explanation of competency levels: (A), (B), (C) indicates the level of competency taken from the National Competency Framework. All behavioural competencies will be discussed in the Performance Appraisal. Systems Architect, Systems Planning June 2009 SPECIALIST KNOWLEDGE/ SKILLS AND ABILITIES Essential Proven ability to understand complex IT technologies and architect systems design to integrate into the existing infrastructure and within the constraints of a budget. Desirable An understanding of the ITIL standards.* Experience of Lotus Notes Development. IBM certified. Significant knowledge and experience of operation of architecting systems in Windows Server (including Windows 2003), Windows Operating Systems (including Windows XP). Significant knowledge and experience of architecting systems in the following technologies: HP Servers/blades environments including network connectivity, NAS, Oracle, SQL server, & other collaborative and security products. Or Converged Voice and Data Network infrastructures, Call Centre Solutions, Network Security, Remote Access and other mobile solutions & collaborative products. Proven ability to negotiate appropriate technical solutions with 3rd party suppliers to meet the needs of GMP. Proven ability to produce detailed technical documentation and management summary reports, including production of technical diagrams and graphics. Proven ability to use recognised tools and techniques to create detailed design documents. Proven ability to identify beneficial changes in the industry, influence the need for change in the organisation and architect new solutions accordingly. Ability to quickly assimilate, interpret and analyse information about new hardware and software. The ability to represent the IT Branch or organisation on technology related matters. Systems Architect, Systems Planning June 2009 Oracle certified. TRAINING/EXPERIENCE REQUIRED Essential Desirable In depth understanding of IT principles and trends. Worked in a similar post in a large and complex organisation. Significant practical experience of implementing new complex IT systems. Significant experience in architecting resilient solutions in a corporate environment. Significant experience in the identification of suitable hardware to meet specific business demands and service levels. Proven ability to present architected solutions in a clear and concise manner. Significant experience of reviewing and approving technical specifications and tender responses from third parties. Significant experience in supervising the implementation of complex integrated solutions involving 3rd party suppliers. Significant experience in the development of technical strategy programmes. Degree or equivalent in computer-related discipline or equivalent, significant experience. OTHER REQUIREMENTS Essential Has achieved a good attendance record. Desirable Full driving licence and have a vehicle available for occasional business use. Keep abreast of changes in technology. Prepared to work abnormal hours when necessary. All essential criteria above will also be discussed in the Performance Appraisal. The desirable criteria marked with an asterisk will be desirable at selection stage but will become essential once in post and will be discussed in the Performance Appraisal. Please note that we will consider making reasonable adjustments to the above, in line with the Disability Discrimination Act Systems Architect, Systems Planning June 2009