A Proposed Framework for Behavioral Research in Accounting Jacob G. Birnberg Murphy Professor of Management Control Systems Emeritus Katz Graduate School of Business University of Pittsburgh Do not quote without permission. October, 2009 1 A Proposed Framework for Behavioral Research in Accounting Abstract BAR today is richer in the topics covered, the methods used and the range of sub areas of accounting in which it is performed. The growth in BAR has been accompanied by and benefited from similar growth of behavioral research in other disciplines. This paper offers a framework within which BAR literature can be viewed as a whole rather than in segments such as by accounting sub-areas or by research method. The framework classifies BAR by the focus of the research: the individual, group, organization or the society within which accounting exists. The purpose of the framework is to help researchers in BAR to appreciate the insights to their research questions that can be found in BAR using another research method or studying a similar issue in another sub-area of accounting. Existing research in each of these four areas is discussed to illustrate the usefulness of the framework, behavioral research in other disciplines that could impact BAR and areas of potential future research are discussed. Key words: 2 INTRODUCTION In the 20 years since Birnberg and Shields (1989) (hereafter B-S) reviewed behavioral accounting research (BAR) the area of applied behavioral research in general and BAR in particular has burgeoned. The BAR literature has grown in breadth, depth and complexity. This change reflects an important trend in BAR: the reference disciplines and the object of accounting and non-accounting behavioral researchers have broadened. The behavioral decision making and cognitive psychology literatures which stimulated a significant portion of the emerging BAR research up to the late 1980’s continue to have a significant influence on BAR (e.g., Camerer 2001). In addition, the role of behavioral research has grown in other social science disciplines. Experimental economics has moveded into the mainstream (e.g., McCaffery and Slemrod 2006). This literature has had an impact on BAR (Moser 1998, Callahan et al. 2006). Legal researchers, heavily influenced by the writings of Kahneman and Tversky (e.g., Kahneman and Tversky 1979), have begun to actively pursue behavioral issues. See Sunstein (2000). A strong behavioral school even has developed within finance (e.g., Thaler 1993, Baberis and Thaler 2003). Medical researchers have joined with behavioral researchers to investigate issues such as how individuals react to prospective changes in the state of their health (Udel et al. 2005). Even philosophy has developed a set of experimental researchers (Appiah 2007 Knobe 2003) and a journal. Emerging methods for researching old questions are altering the form of behavioral research, e.g., neuro-economics, (Knudsen et al. 2007). These new tools permit researchers to go beyond the observed behaviors of the decision makers and penetrate the “black box,” i.e., observe the brain’s activity during decision making. Finally, these new behavioral researchers include economic 3 modelers who have developed richer models of economic decision makers (“economic man”) intended to explain behaviors such as cooperation (e.g., Rabin 1993, 1998) and empiricists who have utilized aggregated data to test these models (e.g., LaPorta et al. 1997, Ittner 2007). The burgeoning of BAR and the expansion of disciplines that in one form or another have added “behavioral” as an adjective to one of their sub-disciplines has enriched the extant research on which BAR can draw (e.g. Dickhaut et al. 2003, Hannan 2005). However, the increased interest and diversity of methods used to research behavioral issues also leads to a blurring of the definition of “behavioral research” in general and the boundaries of BAR in particular. What was relatively clear 20 years ago is less clear today. The proliferation of research methods has meant that BAR is more than laboratory experiments, surveys and the occasional field study. A variety of archival data bases have been used to investigate essentially behavioral issues (Banker et al. 2000 Ittner, 2007). Even efficient markets researchers, who would not be considered part of the BAR community, are identifying and researching issues that clearly are intended to understand individual investors’ behaviors, i.e., anomalies, relative to the predictions of the efficient market (Sloan 1996). This blurring of boundaries between research thrusts has led to an often unrecognized degree of commonality across BAR thrusts. While this has obvious potential benefits that will be discussed latter, it means the boundaries used in this paper necessarily are arbitrary and subjective. In general, the questions studied and the papers cited will be 4 related to the actual behavior of people whether it is as individuals or collectivities of varying degrees of size or complexity (e.g., groups or organizations) as they interact with each other and/or their environment. This paper does not include those studies in which the mechanism (e.g., the market) rather than the individual is the focus of the study. The test used in this paper is analogous to one offered as an operational definition of obscenity: We know BAR when we see it. At the margin different people will draw the line in different places. However, there is little disagreement in the core of the research. Given the growth in BAR, any attempt to provide a detailed review of BAR in general would lead to a paper far beyond one this author could be expected to competently produce. Moreover, recently a significant number of specialized reviews have been published offering the potentially interested reader a wide variety of in-depth studies of BAR by both research topic (e.g. auditing, management accounting) and research method (e.g. laboratory experiments, field research). These reviews are cited in this paper where appropriate and review papers or those with particularly useful reviews of the literature or references are identified in the reference section of this paper. What would appear to be needed at this point in time is a framework within which the reader can integrate the diverse studies making up BAR. To do this I will present a framework that focuses on the reference group of the studies (e,g., individuals, teams) highlighting examples of research conducted in each focal domain using different research methods and from different accounting sub-fields within BAR. This approach not only is more parsimonious, but also permits the highlighting of a critical facet of any research: the potential complimentarily of BAR across accounting sub-fields and 5 methods. For example, a paper dealing with audit teams may inform researchers interested in teams in management accounting and a field study may provide a laboratory researcher with the insight needed to design a better experiment. The paper consists of six sections. The first provides an overview of the paper and the framework used. The second through fifth sections discuss each of the broad categories of studies in the framework. The final section offers a brief summary of the paper. ORGANIZATION AND SCOPE OF THE REVIEW The approach used in this paper to categorize BAR is the behavioral unit that is the object of the research. Does the research study the behavior of an individual, group, etc.? Organizing studies in this manner highlights the similarities across otherwise diverse studies and is intended to facilitate intellectual exchange among accounting researchers. To do this I must necessarily restrict the depth of the review in any section to accommodate the desired breadth of coverage. The framework is described in the next section. Like BAR the boundaries between these categories at times are subjective. For example, a paper may cover issues appropriate for understanding both groups and organizations (Anderson et al. 2002). The Framework I have elected to view the extant BAR by what I have labeled its “focus.” I define focus as the unit used to analyze the research question(s). The units range from the study of individuals to the study of the environment that acts upon accounting or which 6 accounting helps to shape. The four categories used in this review were selected because they define distinct sets of research questions.1 They are: Individuals Small Groups Organizations Environmental Conditions. Because a study’s classification is determined by the set of individuals it considers in the research question(s) and/or the analysis, the categories can be viewed as constituting a series of concentric circles with the innermost circles representing the more micro studies. The outer “rings” represent more macro studies reflecting the broader focus of the research question(s). The environmental conditions category can be interpreted as the “world” within which all other events occur. Two important points should be noted. First, within the categories, particularly the individual category, there may be subcategories. Second, studies from one category may inform studies in another, likely adjacent category. Definition and discussion of the categories Individuals These studies focus on the characteristics of a single actor and/or that actor’s response to a particular accounting data set, accounting related stimulus or accounting related setting. It is by far the most active of the BAR categories discussed in this paper and can be viewed as consisting of its own subcategories. One line of individual research can be characterized by a concern with the question: “How do individuals solve problems?” I 7 label these “pure choice” studies because they focus on how well any actor can solve a problem without consideration being given to the behavior of other actor(s). Recently, many of these studies have investigated the manner in which the economic model (“economic man”) in some significant way does not fit the behavior we observe. The second line of research explicitly considers the role of strategic behavior in the actor’s decision. In these studies the actor explicitly (should) consider the behavior of a second actor who actually is present in the setting. These studies would include negotiation (e.g., Fisher et al. 2000) or “cheap talk” (e.g., Zhang 2008). I label these “strategic studies.” Groups Research classified as covering groups includes those studies where the relevant unit of analysis consists of a small number of individuals. Typically, the members will be viewed by the organization as affiliated (i.e., as acting in concert in some significant way). Thus, what differentiates group research from research studying participants individually or strategically interacting in dyads is the affiliation of the members. The actors are assumed to be in the same unit at the time of the study. This would exclude studies such as those where the individuals are located in different levels in a hierarchy, e.g., a superior that supervises managers of different divisions (Zhang 2008). It is distinguished from research on organizations on two dimensions. One is pragmatic: groups are small enough to permit the researcher to study the interaction among the multiple participants. As the size of the group increases, researchers find it more difficult 8 to create and/or analyze the interactions (process) and the focus of the research shifts from the members of the group/organization to the organization itself. The other distinction is the focus of the research. While group research is concerned with the activities of the group’s members, organization research is concerned with the role of policy or the effect of characteristics of the organization or its environment on the organization’s accounting policy or the organization as a whole. This reflects a higher level of aggregation where the behavior of the individuals is lost. For practical purposes the upper limit of group research usually is relatively small, typically four. Organizations As noted above, the focus of this research is on the characteristics of the unit. The entity studied may be described by the legal boundaries of a firm or a division within a larger entity. The research question often is the role played by structural characteristics such as task complexity or the organization’s accounting system design. These studies move us farther away from the characteristics of the individual discussed in the two previous categories. It identifies the individuals/groups that compose the organization by the roles they occupy rather than by focusing on the characteristics/actions of the individuals who occupy them. The question is: Are we interested in better understanding the accounting/information system(s) and/or the organization or the people? Environmental Conditions These studies examine the role of accounting in society. Studies included in this category reflect the interaction between accounting and society, i.e., the broader world of which 9 accounting is a part. The interaction can take the form of the external forces that shape accounting as well as studies of the role accounting has played in shaping the world in which we live. The former may be closely related to BAR studies in organizations. For example, Prime Minister Margaret Thatcher’s intention to privatize British Rail affected the relative roles of accounting and engineering within the organization (Dent 1991) or the potential impact of the whistle-blower provisions of Sarbanes-Oxley (Hunton and Rose 2008 De Zoort et al. 2008) . How the institution of standards for outputs led to the establishing of standard sizes for clothing (Jeacle 2003a) is an example of how developments in accounting, i.e., standard costs, can lead to changes in the environment, i.e., standard sizes. INDIVIDUALS The earliest BAR studies across all accounting areas were of this type and it continues to be the dominant form of BAR. Shields (2007) reported that 90 percent of the papers published in BRIA from 2004 to 2007 studied the behavior of the individual. As noted earlier, studies of the individual are of two types: individual choice studies and strategic studies. While the two share a common core of issues such as the selection of participants and the research methods utilized, they are significantly different in many other ways. Thus this section of the paper is organized in a slightly different manner than those discussing the other elements of the framework. The first section discusses issues common to both. The second section discusses elements specific to individual choice studies and the third section does the same for strategic choice studies. Common Issues 10 The two types of individual choice studies share many common features. These include the research method selected and the choice of participants. Each of these is discussed below. The section also discusses differences between the traditional economic model of self-interested behavior and recent findings in the areas of interpersonal utility, trust and cooperation found in this research. Research Methods The individual choice studies consist predominately of experiments though some utilize surveys (Shields 2007). Experiments are particularly appropriate when the relevant dimensions of the decision environment in which the decision maker interacts with the stimulus and makes the decision are well known. Experiments have been used in BAR to examine a wide variety of questions including internal, external and tax reporting policies, incentive systems, various types of resource allocation decisions, ethical issues, and various types of reports. The responses measured have varied from objective outcomes such as investment decisions (Libby and Tan 1999) to more subjective perceptions such as fairness (Evans et al. 2005) or trust (Coletti et al. 2005). Overall, studies of this type are the predominant form of research in BAR, particularly North American BAR, and can be found across a wide variety of topics, accounting sub-areas and settings. Individual choice studies also utilize surveys (e.g. Chalos and Poon 2000 Clinton and Hunton 2001) and archival data (e.g., Banker et al. 1996). Archival studies often reflect a 11 naturally occurring experiment that permits the researcher to study behavior before and after the change (“stimulus”) has taken place. Participants A significant shift has taken place in the nature of the participants used in experimental studies. Participants in the early studies most often were students (undergraduate business majors and/or MBA students. But see Jensen 1966 Moser 1989). BAR studies of the individual over the past two decades, however, have required and utilized professionals as participants to a far greater degree. This is a significant difference from the disciplines from which BAR draws its theories, e.g., psychology, where the generic participant remains the norm. This reflects the differences in the two groups’ reference populations for external validity. The use of professionals as participants became necessary when BAR shifted from its initial focus of “How do participants role playing a particular type of individual respond?” to “Do the skills accumulated by the professional insulate him or her from the negative effects of heuristics or biases when they perform complex professional tasks?” (e.g., Libby and Trotman 1993 Kennedy 1993). Students cannot simulate that accumulated experience or professional knowledge, nor can a mundane experimental task provide insight into the professional’s work. The use of professional participants in BAR implicitly assumes that the professional’s behavior in an experimental setting accurately reflects their behavior “on the job.” Fehr and Leibrandt (2008) address this issue. They examine the cooperating behavior of fishermen both in a laboratory trust experiment and their level of cooperation to avoid 12 over fishing a given area. They find that the participants’ behavior in the experimental setting accurately predicted their work behavior. The broadening of the issues covered by BAR has expanded the type of professional participants required. The revival of interest in Financial BAR now requires participants possessing accounting expertise. BAR investigating proposed changes in the accounting rules requires sophisticated/expert participants to test the validity of the hypotheses and enhance the study’s external validity (e.g., Hirst and Hopkins 1998). This also is true of BAR investigating anomalies found in archival financial accounting research (e.g., Sloan 1996) to generate BAR hypotheses (e.g., Joe 2003) 2, as well as studies of the behavior of information providers in financial markets such as security analysts (e.g. Libby and Tan 1999). However, many financial accounting oriented BAR studies continue to utilize MBA students as surrogates for the “naïve investor” (e.g., Tan and Tan 2009). For a review of these studies and a discussion of the issues see Libby et al. (2002) and Koonce and Mercer (2005). An exception to the use of professionals as participants is found in experiments in management accounting. What we have learned from use of auditors and investors as participants would suggest that manager participants likely would exhibit many of the cognitive biases that student participants do (e.g., Kennedy 1993 Gilad and Kliger 2008). However, this comparability may not carry over to activities such as budgeting behavior and negotiation. See Vance et al. (2008) for an auditing example. 13 Some researchers utilizing student-participants attempt to compensate for the participants’ lack of expertise by measuring participants’ task specific knowledge, e.g., so many courses in accounting or years of work experience. They also use measures of the participants’ general problem solving ability such as SAT or GMAT scores or responses to selected questions from tests of that type (e.g.,Dearman and Shields 2005). For a non-accounting study see Burks et al, (2008). These measures typically are used to identify potentially relevant differences among inexperienced participants (i.e., students). However, Dearman and Shields (2005) use their problem solving ability measure as an independent variable to explain why some participants exhibit non-fixated behavior while the less able did. One topic related to the selection of participants in which BAR has shown less interest than others of decision making oriented research is gender differences. Non-BAR strongly suggests that this, in fact, may be an issue. These researchers have reported significant gender related differences in areas such as risk taking (e.g., Jacobsen and Lee 2007 Haung and Kisgen 2008), competition (e.g., Gupta et al. 2005) and negotiation behavior (e.g., Bowles et al. 2007), three areas that can be important in BAR. Those BAR studies reporting the presence (or absence) in differences in observed behavior related to gender have done so for two reasons. One uses the participant’s gender as an independent variable in the study (e.g., Johnson et al. 1998). These studies investigate the conditions under which the participant’s gender could affect behavior. If gender differences exist, randomization may obscure their effect(s). Other studies check 14 for gender differences to be sure that they do not confound the experiment’s results (e.g., Fleischman et al. 2007 Booker et al. 2007). Future BAR may show greater awareness of the issue since SSRN in June 2009 established an ARN for “Demographics, Gender and Diversity Accounting Abstracts.” Because of the limited research, it is an open question whether gender is as relevant an issue when professional participants are used as it is in other studies. Does their professional training and experiences override any gender issues? Two studies suggest that the differences may persist. Chin and Chi (2008) using archival data from Taiwanese audits found that female auditors are more risk averse and more ethical in evaluating clients’ accruals. In a survey of U.S., German, Italian and Thai fund managers, Beckman and Menkhoff (2008) report what they describe as the “expected gender differences:” female respondents are more risk averse and exhibit greater aversion to competition, i.e., a tournament reward system. “Non-Economic” Dimensions Affecting the Individual In what could be labeled “post-modern” BAR, a line of research focuses on the appropriateness of two assumptions in the traditional economic model. One is that selfinterest is the sole motivator of choice; the other is the use of monetary outcomes as the sole basis for measuring the utility of an outcome. While it is possible to integrate these arguments into the utility function (e.g., Birnberg and Snodgrass 1988 Luft 1997 Casadesus-Masanell 2004) BAR tends to view these dimensions as if they are constraints on the individual’s wealth maximizing behavior. 15 Typically, BAR studies of this type bring together literature from psychology and experimental economics. They stress that rather than behave in a self-interested manner, individuals conform to certain social norms such as fairness, equity, trust, honesty or a willingness to cooperate. For a discussion of these issues see Camerer (2001), Rabin (1993, 1998), Fehr and Gaechter (2000), Fehr and Schmidt (1999), Moser (1998), Evans et al. (2001), Evans et al. (2005) and Dawes and Thaler (1988). Another dimension related to fairness and equity but not explicitly discussed in BAR is egalitarianism (Dawes et al. 2007). Overall these studies are important for BAR for two reasons. First, they show how little it takes for the participants to exhibit non-self-interested behavior. Second, they show the importance of the individual’s perception of equal/fair treatment relative to his or her peers and how they respond to a lack of perceived equity/fairness. Trust is of interest to behavioral researchers of all types (Rousseau et al. 1998 Sapienza et al. 2007). In BAR Rose (2007) examined how management’s financial reporting behavior affected the investors’ willingness to trust them. Evans et al. (2001) focuses on the individual in a management accounting environment and show that individuals will behave honestly in a setting where their dishonest behavior would not be detected thereby violating the self-interest assumption. As a possible explanation of this type of behavior, Rutledge and Karim (1999) found that those participants who did not exploit their asymmetric information in a principal-agent setting scored higher on ethical development than those who did. Their research and many other papers suggest that nontotally-self-interested behavior is the norm or “default” behavior for many individuals and in many settings rather than the self-interested behavior postulated in traditional 16 economic theory. A possible explanation of why individuals exhibit this behavior is whether or not they perceive that they were treated fairly (e.g., Greenberg 1990 Hannan 2005). These findings can lead to interesting research on the individual’s response to their absence fairness. Remindful of Lucy and Charlie Brown’s ongoing “relationship” over his kicking the football, Bohnet and Zeckhauser (2004) report that decision makers exhibit an aversion to betrayal and take actions to avoid it. Wang (2007) examines the symmetry between the punishment for dishonesty and the reward for honesty. She finds that honesty is rewarded more generously than dishonesty is punished. Issues of this type can be related to resource allocation in managerial accounting and client behavior in auditing. In both cases the research question would involve identifying which behaviors lead to trust (or distrust) between parties: What causes an auditor to trust one client more than another? What causes a superior (manager or auditor) to trust a particular subordinate? Any trust oriented research raises (at least) two questions related to experimental design. One is how important are the experiment’s context (degree of realism) and the choice of participants (students or professionals) used in the study? The other is the importance of the presence or absence of the interaction with a real person when the participant is told of the existence of another participant. The latter issue is discussed under strategic choice situations. 17 Culture and Its Impact on Decision Makers BAR studies dealing with social norms and potentially differing values across cultures, ask: Do the differences in culture induced norms affect behaviors studied in BAR? For the most part these studies have drawn on the framework of Hofstede (1980) though there have been some issues raised about the appropriateness of his categories (e.g., Baskerville 2003 McSweeney 2002). Because of the readily apparent cultural differences, the greatest portion of this research has compared Asian and North American workers (e.g., Birnberg and Snodgrass 1988 Chow et al.1999). The studies thus far are inconclusive. While some of the studies have found differences consistent with their predictions (e.g., Katchelmeier and Sheheta 1997), others have not (Birnberg et al. 2008). In an interesting archival financial accounting study related to BAR, Doupnik (2008) finds inter-country differences in earnings management after allowing for differences for legal regimes. The potential role of national cultures is becoming more important as BAR internationalizes and research findings reported by researchers from many different countries appear in journals and SSRN. This raises the question: Are research findings from one country universally applicable or should we be concerned and replicate them before we accept their universality? As management systems and styles “internationalize” in large, industrialized economies, it may mitigate concerns over cross-cultural differences. However, this homogeneity may not be present in small-scale economies. In contrast to results reported in some 18 BAR, Henrich and the Cross Cultural Ultimatum Game Research Group conducted an extensive study across 15 small-scale economies. Their study is important because they examine behavior among economies where the variation in economic development is far greater than those typically studied by BAR. Using the dictator game and a social dilemma game as well as the ultimatum game, they report that the “text book economic model” failed to predict behavior. Their results are reported in various forms (Henrich et al. 2005 Henrich et al. 2001) as well as in Henrich’s (2007) plenary address at the AAA’s 2007 annual meeting. They conclude behavior in the experiments is generally consistent with economic patterns of everyday life in these societies. Specifically: “The higher the degree of market integration [in their society] and the higher the payoffs to cooperation [in their society], the greater the level of cooperation in experimental games.” (Henrich et al. 2001, 73-74) Summary While the methods used to study individual behavior have not changed significantly since B-S, BAR has paralleled the trend found in experimental economics. A significant portion of BAR now focuses on factors that influence decision makers in directions at odds with the self-interest and wealth maximizing assumptions. These non-economic dimensions include trusting behavior, cooperation and the expectation of a fair share of any rewards. In certain setting this can lead to greater monetary returns to the decision maker. However, they also can expose the decision maker to greater risk. Other characteristics of the “work environment” such as the national/local culture also can affect the expectations and behavior of the decision maker. It has been suggested that 19 certain of the cultural differences observed in individuals may be based on different market conditions among countries. Individual choice studies There are a variety of reasons for the popularity of individual focused research in BAR. The first is simplicity. Considering the individual investor, auditor, etc. in isolation lends simplicity to both the study’s research model and its design. It also simplifies the analysis and interpretation of the results. The second is parsimony. It takes the fewest number of participants to achieve the desired number of observations per cell. This is especially important when the participants utilized are professionals. The third reflects the models generated in the disciplines on which BAR has drawn most heavily, i.e., economics and psychology. Both contain a significant literature relating to how the individual makes a decision. Sociology, organization theory and anthropology that consider the “group” to be the smallest unit have been drawn on by BAR to a significantly lesser extent. Individual choice studies in BAR can be divided into two types depending on the type of variable investigated. One group of studies is interested in better understanding the impact of elements of the setting within which the individual acts on the individual. The other is concerned with the appropriateness of rational wealth maximizing characterization of the decision maker. 20 Factors Related to the Task Setting: Incentives, Participation, Accountability and Decision Aids Four elements of the task setting are of particular interest in individual BAR. These are incentives, participation and accountability. The first two are the focus of a significant portion of BAR; the latter two, much less. Incentives Chow (1983) initiated the study of the role of incentives in BAR. BAR literature typically uses the principal-agent model to generate hypotheses. (For a survey of the economic models of incentives see Prendergast 1999). In general, the studies report that incentives matter and the nature of the incentive system impacts an agent’s behavior, (e.g., Towry 2003 Sprinkle et al. 2008 Bonner et al. 2000). Participation Participation is, essentially, concerned with the honesty of communication within the organizational hierarchy. Early BAR investigated how accurately the “workers”/agents would communicate their private information. Would they use it to create slack? Generally, the answer was yes. (e.g., Shields and Shields 1988 Young 19853). However, in the next section discussing strategic interaction we will show how later researchers have recognized the strategic nature of the interaction between the subordinate and the superior and modeled participation as a negotiation process. Accountability 21 Given the function of accounting, it is surprising that the formal development of accountability was in psychology (See Lerner et al. 1998 for a review.) despite the obvious link to management accounting research on the effect of evaluation on individual behavior (e.g. Argyris 1952 Prakash and Rappaport 1977). The notion of evaluation is not limited to management accounting. When the superior in an audit team examines the work of a subordinate or a client examines the work of a tax professional an “evaluation” is taking place. The difference between the evaluation literature and BAR on accountability is reflected in the breadth of the questions they ask. The evaluation literature focuses on how the accounting system, e.g., the performance indicator, affects the extent and direction of the effort provided by the “workers” (Prakash and Rappaport 1977). Accountability BAR not only asks for what the worker feels accountable but also asks to whom the “worker” feels accountable when he/she faces conflicting demands (e.g., Johnson and Kaplan 1991 Messier and Quilliam 1992) or how elements present in the accountability setting, e.g., a need to justify ones actions, affects the worker’s behavior (Ahrens 1996). Miller et al. (2006) recognized that there is an element of mutual accountability in the evaluation process. The superior likely has a prior relationship with the subordinate and in many instances must “justify” any evaluation he/she makes. Their study focuses on the reviewer in an audit setting. While the study only examines one party to the dyad, their findings suggest that factors such as familiarity between the two parties can affect the reviewer’s assessment. There may be limitations on the ability to perform these 22 experiments with professional participants in dyads because of the potential impact on the participants’ post experimental relations. Systems Interface Information systems in BAR essentially are viewed as decision aids. They are discussed under various labels, e.g. Decision Support Systems (DSS) Knowledge Based Systems (KBS). The DSS typically is used in the management information systems literature to describe an information system intended to support a specific decision and is closest to the term decision aid (DA) typically is used in auditing to describe what may or may not be a computerized calculating system. In contrast, the KBS refers to a data base collected for a specific area of inquiry, e.g., XBRL. The simpler is the DSS. Two broad questions are researched under DSS: “How well are the systems utilized by those for whom they are intended?” and “What characteristics of the DSS facilitate or inhibit their utilization?” Specific issues researched under the former include not only whether the DSS improves decisions, but whether the potential users utilize them and whether the system can be used to facilitate learning. They differ from the individual choice BAR studies discussed earlier that examined how the individual responds to specific outputs of the system. Those studies typically are linked to cognitive issues and the use of accounting data (e.g., Dearman and Shields 2005 Lipe and Salterio 2000). The papers discussed in this section are concerned with the utilization of a DSS as a DA designed to assist an individual perform a specific task. They report that the DSS is not always utilized (Eining, et al. 1997 Whitecotten 1996). Whitecotten (1996) found that 23 auditors’ reliance on the DA was inversely related to their confidence in their own judgment. Obviously, this raises two questions: “Is the auditor’s confidence appropriate?” and “How do those using the DA perform relative to the best auditors?” Rose and Wolfe (2000) shed some light on the second question. Using student participants and a tax calculation task, they report participants who performed the calculation using “pencil and paper” rather than the DA out performed the best DA assisted group by 22% but required 112% more effort (2000, 297). Also see Glover et al. (1997) and Borthick et al. (2006). It is important to learn whether the results can be replicated with professionals, since it is likely that their judgment is superior to that of the students. Arnold et al. (2006) studied the type of data from the KBS used by (relative) novices (senior/staff auditors) and (relative) experts (partner/manager). The two groups differed on several dimensions. Novices chose feedforward explanations while the experts chose feedback. Arnold et al. (2006) report that the greater the experts’ reliance on feedback explanations from the KBS, the greater their adherence to the KBS’ recommendation. There also are interactive systems intended to facilitate access to larger data bases. These DSS are intended to improve the quality of decision making or assist in training. The issues considered revolve around the usefulness of the data base. In BAR the issue typically can be framed in terms of the behavioral characteristics of the user and the usefulness to the user of the DSS. The XBRL is an example of such a system. It is intended to enhance the user’s ability to obtain and understand financial data about the firm. Hodge et al. (2004) found that non-professional users of financial statements were 24 better able to ascertain the impact of differing reporting methods for stock options between firms using the XBRL than without it. However, like Rose and Wolf (2000) they reported that many of their participants did not utilize XBRL. Other BAR has as its purpose examining the use of DSS as a tool for training/educating novices. Non-numerical formats are regularly used in corporations’ annual reports, internal reports and our research. This issue initially was asked by MIS researchers in the 1970’s (Dickson et al. 1977) and extended by Vessey( e.g., Vessey 1994). Despite the extensive use of pie charts and graphs in internal and external reports, there is little research in BAR on this topic. However, see Amer (2005). In marketing MacKay and Villarreal (2007) found that the recipient’s ability to take advantage of the simpler nature of nonnumerical data is likely to vary among individuals. An interesting example of earlier research in this area using faces to communicate financial data was reported by Moriarity (1979) “Non-Economic” Dimensions Affecting the Individual The above dimensions of the task are essentially elements of the task setting in which the individual makes a decision. They typically are set by the organization or environment within which the decision maker is operating. The decision maker also brings certain characteristics such as trust and fairness to the setting. These characteristic may be (relatively) stable for any decision maker, e.g., desire to be treated fairly, or they may vary with the situation, e.g., the decision maker’s mood. In this section these characteristics as they relate to individual choice are discussed. 25 Ethics Closely related to the study of norms is the study of ethical behavior. The former often is researched in the context of what others expect the actor to do while ethical behavior typically refers to the actor’s behavior. Noreen (1988) offers a theoretical link between ethics and agency theory. He argues that parties to the contract could be expected to follow social norms. Early BAR on ethics focused on the participants’ moral development (e.g., Ponemon 1990). These studies are concerned with two issues: “How developed is the moral reasoning of particular individuals/groups?” and “How does a given level of ethical development affect participants’ on-the-job behavior?” These two questions can easily be adapted for BAR in any of the accounting sub-areas. The broader issue is how significant the ethical issue is in that sub-area? Auditing researchers have led the way in considering the role of ethics in BAR. See Lowers et al. (1997) and Jones et al. (2003) for reviews. Like the cross-culture research described earlier, the ethics based research has been characterized by issues over how to measure the level of ethical development/behavior of the participants. This is not surprising since, like culture, the level of an individual’s ethical development (as distinct from actions) is not observable. For a discussion of the different approaches see Cohen et al. (1996). In a post Enron world BAR in both auditing and management may find the issue of increased importance. The problem facing the researcher is likely to be one of access. To 26 minimize the degree of intrusiveness and obtain responses, this research typically relies on surveys or cases to elicit responses. There also appears to be a reluctance to publish these papers in the mainstream accounting journals. A significant number BAR studies have been published in The Journal of Business Ethics (e.g., Emerson et al. 2007 Arnold et al. 2007). Two tax-oriented ethics studies suggest possible studies for management accounting behavioral researchers. Fleischman et al. (2007) demonstrate the linkage across the various aspects of individual focused research. The paper examines the evaluation by managers in a case concerning the ethical behavior of a spouse in the context of a tax setting (innocent spouse rule). The paper explores the potential existence of the innocent spouse rule as a norm and the extent to which research in ethics by behavioral scientists can explain it. Similar studies might be conducted in management accounting. They could relate the participant’s response to the firing of an innocent manager and, for example, the participant’s predicted subsequent job behavior. This behavior relates to the issue of perceived fairness discussed earlier. In the area of financial accounting Rose (2007) related how what could be labeled (un)ethical reporting by management leads to (dis)trust on the part of investors. Cruz et al. (2000) reports that the tax professional’s willingness to resist the client’s desire for aggressive tax reporting is positively correlated with the professional’s score on the Multidimensional Ethics Scale. This raises the question of how a subordinate might respond to a superior’s efforts for a more favorable set of budget estimates. Would a 27 measure of ethical development predict the likelihood of cooperation? In an experiment in financial reporting, Vance et al. (2008) hypothesized and found that the better the superior-subordinate relationship the less likely the subordinate’s was to resist the superior’s request for aggressive financial reporting. Two sets of BAR studies have extended early BAR on ethics in interesting ways. They examine the impact of the individual’s environment (i.e., the context in he/she acts) on the individual’s ethical behavior. Booth and Schultz (2004) examine the impact of the organization’s ethical climate on the individual’s behavior. In a laboratory study they find that holding the participant’s level of ethical development constant, the behavior of the participant moves in the direction of the organization’s ethical climate. There is no reason to believe that similar results would not be found in the effect of the permissiveness of audit firms on auditor behavior. Bailey and Spicer (Bailey and Spicer 2007 Spicer et al. 2004) linked cross cultural research and ethics. Earlier studies had reported ethical differences among auditors in different countries (e.g., Arnold et al. 2007 Patel et al. 2003). Bailey and Spicer researched the ethical norms of a culture on individuals raised in a different culture. In their studies, U.S. expatriates in Russia involved in the Russian business community. They report convergence in ethical attitudes and intended behaviors between U.S. expatriate and Russian respondents to their ethics survey. The U.S. expatriates in their study responded more like their Russian counterparts than U.S. nationals in the U.S. The respondents also expressed similar attitudes toward organizational practices that violated 28 the ethical standards or “hyper-norms.” U.S. expatriate respondents who were highly integrated into the Russian community expressed ethical attitudes similar to those of Russian respondents under conditions of “local (Russian) norms.” In both cases, the ethical attitudes of Russians and Americans converge despite the differences that might have been expected to arise due to their respective national identities. Mood Recently psychologists, experimental economists and accountants have begun to examine the role of the decision maker’s emotional state (affect) on the decision process. These studies could be important if different mood states, e.g., happy or sad, affect the decision maker’s perceptions and decision. While mood could affect strategic interactions, the research undertaken in BAR thus far has focused on the individual decision maker. The rationale underlying studies of this type is that mood affects the nature of the prior experiences retrieved from memory. Positive mood states lead to retrieving positive outcomes in comparable situations and vice-versa. Wright and Bower (1992) in a BARrelated study reported the effect of decision makers’ emotional state (happy, neutral, sad) on their perception of the degree of riskiness of a decision and probability of success. As they conjectured, the subjective probability estimate is influenced by the decision maker’s mood. “Happy” decision makers give higher probabilities for the outcome of positive events and lower probabilities for the outcome of negative events. They report the opposite results for “sad” decision makers. In an accounting context, Moreno et al. (2002) and Kida et al. (2001) report similar results. Consistent with these results Chung et 29 al. (2007) studied auditors making inventory valuation decisions and reports that mood state affects the degree of conservatism in the auditor’s inventory valuation. Auditors in a positive mood are less conservative than those in a negative mood. Moreno and Bhattacharjee (2008) in a single party study, i.e., the other party did not actually exist, explore in a transfer pricing setting the affect of knowledge of the other party’s emotions on a manager negotiating posture. They report that knowledge of the other party’s emotional state affects bargaining behavior. For a discussion of the literature arguing that emotion can enhance the individual’s ability to make rational choices see Alkert et al. (2003). Psychologists and experimental economists have studied other emotional states that could be of interest to accountants. Lerner and Keltner (2000, 2001) report that fearful participants make more pessimistic estimates and more risk averse choices, while anger leads participants to make more optimistic risk estimates and risk seeking choices. Interestingly, the responses of angry participants more closely resembled those of happy participants than those of fearful participants. For reviews see Lerner et al.(2004) Pham (2007). An interesting question raised by these studies is whether the effect of these emotions is to make people overly optimistic/pessimistic? We cannot conclude one way or the other without having some baseline measure of the probability. What should the individuals believe the probability to be? Since the participants disagree, we can assume that their emotional state has led at least one of the groups to be incorrect, but that does not 30 preclude the possibility that they both may be in error. Ideally further research will be undertaken in this area where there is a known “correct” answer. A topic that conceivably could be related to the issue of optimism/pessimism is the effect of regret in decision making. It has been shown to have an impact in many non-business decision settings (e.g., Gilbert et al. 2004). A paper by Libby et al. (2007) suggests that optimism/pessimism is not always the “irrational” result of the decision maker’s emotional state. They report that in some circumstances optimism/pessimism may be the result of the incentives. If analysts desire good relations with management, they report that, all else being held constant, the optimism/pessimism of sell side analysts is a deliberate act and not based on an emotion or trait. Two recent studies suggest the possibility of yet another emotion that could be affecting worker behavior—guilt/guilt aversion. However, these studies also illustrate how labels also potentially can serve to separate like ideas. Schnedler and Vadovic (2007) hypothesize and find that guilt aversion motivated participants to exert effort beyond the minimum required by the control system. One might conjecture that this merely renames the concept embodied in “gift exchange,” (e.g., Hannan 2005). Staffiero (2007) used guilt to describe the behavior of individual members of Japanese work groups. The workers felt guilt when they made insufficient contributions to their work group. However, Birnberg and Snodgrass (1988) offer a more positive explanation of this behavior suggesting that the outcomes to other members of the group may have a positive utility to 31 an individual member. Failure to achieve the group’s goal results in lowered utility because of the loss to others as well as to oneself. Fairness While the perception of fairness has primarily been researched in strategic settings, the perceived fairness of the accounting system affects the behavior of the individual in individual choice settings as well. Libby (2001) and Hufnagel and Birnberg (1994) found that the participants were sensitive to the perceived unfairness of the accounting system (procedural fairness) even when they were not adversely affected by the rule or system. Physiological measures and BAR Behavioral Accounting researchers have tried a variety of methods to understand the decision process. Those they have utilized are relatively non-intrusive, but provide greater insight than observing an outcome/response in an experimental setting. These approaches include think aloud protocols (e.g., Bedard and Biggs 1991), and data boards (e.g., Shields 1980). These approaches yielded insights into “cognitive flow” or the decision process being followed. However, both of these methods directly involve the participant and are limited to reporting the decision maker’s conscious behavior. The methods discussed in this section measure the same behaviors discussed earlier, but using methods intended to measure physiological changes. Hunton and McEwan (1997) utilized an eye movement retinal imaging computer to study the information search strategy of financial analysts. Unlike protocol analysis that 32 relies on self reporting and data boards that report only choices, they were able to track the search strategies of the analysts in a less obtrusive but more detailed manner. They were able to observe data scanned but not reported (protocols) or chosen (data boards) by the participants. Consistent with data board research, they found that the more accurate analysts used a directed rather than a sequential search strategy, i.e., their search appeared to be motivated by hypotheses generated by the process.4 In finance, Lo and Repin (2002) used more traditional methods (electro-dermal and pulse rate measures) to measure the emotional state (level of excitement) of 10 stock traders during a period of actual trading. They found significant differences between periods when significant market events were and were not taking place. They argue this suggests that emotion is a relevant component of the traders’ decisions. Their data suggest that the response varies with experience, but the sample is too small to draw any statistically significant conclusions. Neuroeconomics and Neuroaccounting Recently researchers studying decision making have taken a new approach. Working with neuroscientists, they have gone one step deeper inside the “black box” that is the decision maker. Using various devices they observe the patterns of brain activation as individuals make choices (e.g., McCabe et al. 2001 Camerer et al. 2005 Knudsen et al. 2007). Given the neuroscientists’ knowledge of the function of the brain centers, conclusions can be drawn about what underlies the observed behavior. By moving one step closer to the decision maker’s cognitive activity, the role of the stimulus and the 33 response changes in an interesting way. The decision, typically considered the response in BAR studies, now is the stimulus and the brain center activation is the response. This is in contrast to traditional research in BAR where researchers observed behavior and inferred the underlying cognitive processes or extracted them from protocols. Thus far little research of this type has been undertaken by behavioral accounting researchers except for Dickhaut (e.g., Dickhaut et al. 2003 Smith and Dickhaut 2005 Rustichini et al. 2005). Dickhaut and his colleagues have two papers (Dickhaut et al forthcoming a, b) using neuroscience to study the evolution of recordkeeping, i.e., accounting. However, none of these papers provide the type of systematic review of the possible link between neuroscience and BAR that can be found for finance in Sapra and Zak (2008). They offer neuroscience explanations for observed behaviors in financial decision making where data from neuroscience and neuroeconomics are available. While potentially quite insightful, there are at least three reasons why research of this type will progress more slowly than other types of BAR including experimental economics related projects. First, it requires cooperation with a researcher possessing access to machines to perform the scans and skilled in reading brain scans. Second, it would appear that research of this type is quite expensive. Third, explaining the findings to other BAR researchers may be difficult. Moreover, the results may not eliminate the issue of “hardwired” versus “learned” behavior as the explanation for the response. 34 An example of neuroeconomic research’s potential relevance to BAR can be illustrated using the findings of Luft (1994) and Hannan et al. (2005). Luft (1994) found that participants in her study preferred a bonus to a penalty pay scheme even though the payoffs from the two systems were equivalent. Hannan et al. (2005) found that the participants in the penalty condition exerted more effort. Given that neuroscientists have shown that different brain centers are used to measure pleasure (reward) and pain (penalty) (Delgado et al. 2000), this raises the question of whether the preference for a bonus scheme reflects differences between the pleasure and pain brain centers (“hard wired” neuroscience explanation) or whether it is the approval implied by the “reward” and disapproval associated with a “penalty” (a social psychology issue of intrinsic reward). Barnea et al. (2009) using Swedish data on twins to study investing behavior suggests that there is as one might expect both a genetic and a learned component. A series of neuroscience studies related to the above question may provide some insight into what is happening. Using the ultimatum game, Tabibnia et al. (forthcoming) report MRIs of the brain that suggest similar results to those above for fair and unfair behavior. It is an individual choice study using only participants who receive the “offer” (ultimatum). Their results suggest that the (recipient) participants differ in what they believe to be a fair offer. Those who judge the offer to be “unfair” show different patterns of brain activity than those who consider the offer to be “fair.” Participants who accept an unfair offer had different patterns in their MRIs than those who reject them (Tabibnia et al. forthcoming). 35 A study by Harbaugh, Mayr and Burghart (2007) that relates brain activity to altruism in decision makers also illustrates the potential link of neuroscience to BAR. They studied the brain scans of 19 female students who were asked to make a decision allocating $100 between a food bank and themselves. The brain scans of the “altruistic” (gave more) and “selfish” (gave less) participants show that the altruistic participants exhibit greater activity in the part of the brain that reflects pleasure than do the selfish participants. The altruistic participants show significant activity in that part of the brain even when they were required to contribute a fixed portion of the $100 to the charity. Studies of this type suggest that there is a physiological basis for the altruistic behavior that is observed in the real world. It does not explain if the behavior is inherent (hard wired Hsu et al. 2008) or related to interacting with people (learned Andreoni 1990). The authors suggest that they believe their results also would apply to male participants had they been included in the study. Zak and his colleagues introduced a line of neuroeconomic research that approaches the “black box” of human cognitive processes in a different way. They argued that the observed behavior, in this case trust, is based on the brain’s response to a particular hormone. Trusting participants exhibit higher levels of the relevant hormone than nontrusting, i.e., economically rational, participants. This work is summarized in Zak (2008). Kuhnen and Chiao (2009) show that there also appears to be a genetic basis for the differences in the amount of dopamine and serotonin. In their study these differences, like those reported by Zak (2008) , are associated with different patterns of behavior, i.e., risk taking. 36 Summary: Individual Choice Studies Overall, research focused on the individual’s decision making behavior has played an important role in BAR historically. The predominance of individual focused research, particularly among North American and many Australian researchers, is easily observed by examining a recent issue of BRIA (2007). It contained 13 papers. All of these papers could be classified as focused on the individual even though they may describe in the scenario the existence of another/other hypothetical person(s) or have a scripted confederate role play the “other person”. Equally important is the diversity in topics/areas in which the research is located. Three were related to auditing. Four dealt with aspects of management accounting. Three were related to financial reporting/decision making. There was one in tax-ethics, one in cross cultural-ethics and one related to education. While this admittedly is a convenience sample, the results are similar to Shields (2007). They likely are representative of current BAR in North America. (A very different view of BAR in Europe would result from examining an issue(s) of AOS or other European based accounting journals.) This emphasis on individual focused research is likely to continue to be true of BAR in North American for several reasons. Many BAR questions focus on the behavior of individuals acting alone. For example, some of the studies involve one individual’s processing data provided by another individual or a system (e.g., Fedor and Ramsey 2007). Others continue to be concerned with the cognitive processes of individuals (e.g. Joe 2003). Still others involve norms, ethics and culture which typically have been 37 studied by examining the behavior of the individual in isolation. Finally, the individual also may be the easiest approach for researchers. Individual choice studies do not exist in isolation from the other categories of BAR discussed in this paper. As the research on strategic choice and group focused behavior shows, understanding the behavior of individuals often is the basis for hypotheses about behavior in dyads and groups. Behavior such as honesty (Evans et al. 2001, Cohen et al. 2007) that has been exhibited in studies in which the individual does not actually interact with another participant can lead to predictions of behavior in dyads and groups that differ from those of classical economics. This is particularly true because many of the individually focused studies are studies isolating one member of a network of individuals. This is readily apparent in the next section in the discussion of participation. There also are limitations in studying the individual in isolation. In part this results from the movement in organizations to make groups and teams the decision making unit. In addition, a certain amount of the richness found in the decision making situation may be lost when BAR isolates the individual from his or her environment. Strategic Choice Studies Studies that explicitly consider the participants’ strategic behavior are relatively new in BAR though strategic behavior often was implicit and important in earlier BAR. How managers behave in a participative management setting is an example of a strategic setting. Moving from an individual choice study where the actor’s behavior is “inward facing” to one where another actor’s behavior explicitly must be considered introduces 38 the strategic dimension to BAR. In contrast to the individual choice studies, in the strategic behavior studies the decision maker must consider the choices made (or to be made) by an actual rather than a hypothetical fellow participant. For example, in a management accounting study the “strategy” to which the participant responds could be the choice of budget level set by another participant acting as “management.” While an individual choice study informs us how the manager/agent responds to a given budget level, we do not learn which budget level the owner/principal would choose to offer to motivate the manager/agent. In an individual choice study the researcher could set the independent variable (e.g., the budget) at levels different from those a manager would choose. A significant amount of experimental economics research uses experimental dyads. See Roth (1995). In BAR strategic choice studies recognize the limitations in studying the individual in isolation from the environment and the importance in many settings of the behavior of the “other” party on the individual. Some argue that it is important actually to have the “other party” exist whenever the instructions indicate he/she does. Experimental economists argue that it is required for one of two reasons. The first is “maintaining the integrity of the participant pool.” Experimental economists often utilize the same pool of participants in different studies. In some studies the participant’s experience in a prior study is a criterion for selection. They argue it is important the participants believe what they are told. If the post experimental debriefing informs them that something was not really the case, they may speculate in future studies about the true nature of the study. The other reason relates to the richness of the experimental 39 setting. Unless the experimenter has insight into how the other party will behave from prior field or laboratory research, including the actual behavior of a participant will increase both the potential insights from and the validity of the study. See Calegari et al. (1998) for an example of this issue.5 Negotiation Studies The negotiation process is ubiquitous in the business setting. For a review see Tsay and Bazerman 2009. Audit firms negotiate with clients over changes in financial statements and accounting methods (McCracken et al. 2008), firms negotiate with suppliers when they establish operationally intimate relationships, i.e., JIT, and sub-units within the organization negotiate transfer prices and/or quantities. While the surface characteristics of the situations are different, many of the behaviors may be the same, e.g., the strategies adopted by the parties. The degree of information asymmetry would be expected to affect negotiation as could the incentives of the parties. For example, in budgeting negotiations the parties typically are playing a zero sum game. The slack absorbed by the worker reduces the manager’s/principal’s profit by a like amount. In other cases such as the audit or transfer price settings, the negotiation game being played need not be a zero sum game. Rather, a small concession by one party may be significant to the other. Such an asymmetry in payoffs should affect the negotiation process. Negotiation studies also can be divided into two settings: those where the parties have equal power and those where one parties has an advantage. The significance of the strategic interaction is of particular importance for BAR because of the importance of performance as a “response.” An example of how individual choice 40 literature and strategic choice settings are related can be found in Fisher et al. (2000) study of participation utilizing interacting dyads. In the context of the framework utilized in this paper, this represents a paradigm shift. Early BAR into participative budgeting focused on how the “worker” would behave. Would the workers take advantage of their private information to create slack? Typical of these earlier studies, Young (1985) had his participants meet with a “supervisor” played by the experimenter or a colleague. However, the “supervisor” did nothing more than accept the workerparticipant’s budget. Thus, Young’s (1985) study essentially is an individual choice study. While social pressure was present, its design forced the worker-participant actually to face a supervisor, it omitted any negotiation over the acceptability of the worker’s proposed budget. The explicit power in the situation was vested with the worker. In reality, the budget setting process is quite different. In the natural setting the supervisor also has significant power. Thus, while Young (1985) reported how the worker would act in isolation, important aspects of participation are better captured as a dyad that permits strategic interaction. A second area of negotiation studies where the use of dyads is present is in the transfer price literature. Like the participation studies, they are outcome oriented, e.g., which condition/transfer price rule performs best. In an early study DeJong et al. (1989) test the efficacy of various transfer pricing methods. Haka et al. (2000) vary the precision of the accounting data the manager possesses. The participants receiving the less precise information negotiated strategically. They tried to achieve the best price at the risk of failing to reach a settlement. In contrast, those with more precise data use the negotiation 41 process to communicate information to the other party about his or her position in an attempt to reach a more informed decision. Chalos and Haka (1990) and Ghosh (2000) also studied the negotiation process in the transfer price setting in laboratory experiments. Ghosh (2000) observed that when the incentive system is consistent with the sourcing of the input, the systems are perceived as fairer and the participants behaved in a less exploitive manner. Also see Luft and Libby (1997). How humans negotiate and what motivates them to behave in a particular way is a question of interest to all BAR. The findings in one area have implications for the others. Calegari et al. (1998) report two interesting findings about dyads using an auditing based task. One relates to the outcome of the negotiation process, the other to method. In their study MBA students participating in the experiments as “auditors” and “clients,” exhibited two types of behavior: competitive pairs and cooperative pairs. The competitive pairs behave as Calegari et al.’s (1998) economic-based hypotheses predict. However, the cooperative pairs exhibit what Calegari et al. (1998) describe as signaling and cooperative behavior. What causes the pairs to behave differently is an unanswered question that should interest BAR. Calegari et al. (1998) also reported an interesting methodological finding. The outcomes from a human-computer dyad are different from those of the human-human pairs. Obviously, the computer was not programmed to respond to cues/signals of a willingness to cooperate that the human partner might send. This reinforces the concern about the limits in utilizing the individual choice style of research when the “other party” 42 has an opportunity to act/interact strategically. This is especially true where the set of actions includes choices that could facilitate reaching a noncompetitive, but mutually beneficial, conclusion. There are, however, settings when studying dyads in a laboratory may not be practical or even feasible. This especially would be true in cases such as Calegari et al. (1998) where students may not be suitable surrogates for professionals. This raises the issue of external validity. Researchers have tried to resolve this problem in an audit setting by studying the negotiation process using professionals as participants in individual choice studies that “simulate” interacting dyads. For example, Faevre-Marchesi (2006) studied the initial negotiation postures of auditors and clients over a proposed change in the financials giving the same case study separately to each type of participant. They conclude that ex ante the clients have a better understanding of the auditors’ initial position than the auditors do of the clients’. In a related study Tan and Trotman (2007) proposed and tested a model of when in the negotiation process auditors should make concessions to clients. Their experiment uses financial officers as clients and a computer simulation as the auditor who negotiates with the client via e-mail (i.e., an individual human-computer study). They report the clients’ responses to the “auditor” and the strategies the clients utilized in responding to the simulated auditor. However, their findings should be viewed in light of Caligari et al. (1998). How this initial difference and strategies would play out during negotiations between financial officers and actual auditors remains an open question. Because of the potential problems involved in using actual auditors and their clients, it is unlikely to be studied in an experimental setting 43 using professionals as participants in both cases, i.e., human-human. We may need to rely on archival research to understand the behavior of these dyads, e.g. using working papers and notes in them (e.g., Nelson et al. (2000). Negotiation Studies: Settings with Explicitly Unequal Power Other papers have utilized dyads in negotiation/bargaining studies where the parties posses unequal power. These studies usually investigate the presence or absence of the norm of fairness in economic man rather than negotiation in a specific setting. They typically utilize either the Ultimatum or the Dictator Game (Roth, 1995). In the Dictator Game, one person, the dictator, is given a sum of money/points, called an endowment. His/her task is to allocate the endowment between him/herself and the other party, the recipient. The recipient must accept the dictator’s allocation. These studies utilize dyads rather than a “simulated recipient,” i.e., telling the dictator participants: “There is a second party in another room” Since the recipient is passive in the experimental setting, the use of a dyad would appear to be intended to meet the criterion of not misleading to the participants.6 In contrast, in the Ultimatum Game the first party’s (the “proposor”) situation is identical to that of the dictator except that the recipient now may accept or reject the proposer’s offer. If accepted, the proposer’s offer determines each party’s payoff. However if the offer is rejected , both parties receive nothing. The results of studies using both of these games tend to support a norm of fair treatment expected by the responders and recognized by the dictator/proposer (Berg et al. 1995 Roth et al. 1991). In both the Dictator and Ultimatum games the parties making the 44 initial allocation offer amounts approaching on average 40% of their endowment (Roth 1995). This result appears to reflect the recognition by many of the participants of a norm that sets the “fair” allocation of the endowment. Cheap Talk Research in Dyads The typical “cheap talk” study also reflects a setting where the strategic interaction is germane to the study (e.g., Kachelmeier et al. 1994 Rankin et al. 2003). How will the party receiving the nonbinding message react to it? Obviously, such a study could be done using the individual receiving the message as the focus. (Half of the participants receive a cheap talk promise from the experimenter and half do not.) However, such a study would lose the behavior of the participant who is allowed to make the cheap talk commitment. (Will they or won’t they indulge in cheap talk?) That individual’s behavior also is of interest to the researcher. Thus, it is preferable for the study to use a dyad (potential sender and receiver) rather than only a receiver. In general, research on cheap talk has found that the cheap talk often is viewed by the recipient as if it is a binding commitment (e.g. Kachelmeier et al. 1994 Zhang 2008). Cheap talk studies can occur in any setting in accounting where the context permits one party to communicate with and make a non-binding pre-commitment to another party that, if true, should affect the other party’s behavior. Effect of Third (Non-Negotiating) Party The work of Fehr and Gachter (2000) and Zhang (2008) provide insight into why it is beneficial for the researcher to include all the potential parties in a study. Fehr and 45 Gachter (2000) report that a third party, who only observes unfair behavior, is willing to incur a cost to punish the unfair participant. Zhang (2008) in a BAR study provides an interesting twist on the strategic interaction present in dyads. The dyad about which she hypothesize consistes of two managers (agents) who report to the same owner (principal). She examined the truthfulness and whistle blowing behavior of two agents. Each agent’s cost is common knowledge to the two agents, but asymmetrical information to the principal. Essentially, her findings show that the strategic behavior of the members of the dyad (the agents) depends on the endogenous behavior (fairness) of the third party (the principal). The actual presence of the third party in the study had two benefits. First, enhances the internal validity of the study. Second to be sure that the principal’s behavior in the experiment actually reflects how the principal would act. In this case offer a lower wage because of concern over being cheated by the agents. This insight, in turn, can serve as a basis for future BAR on the principal’s behavior in this setting Reputation 7 We all utilize information on another’s past behavior (i.e., reputation) in making choices. Similarly, managers must rely on the reputation of other managers in making investment decisions and investors, analysts and auditors rely on managers’ reputations in their interactions with the firms. However, there is limited research on the role of reputation in the willingness of one party to trust another. This reflects the design of experiments. Most studies such as those described in the previous sections use a “turnpike” approach. The participants are anonymously paired and typically do not “play” the same participant 46 more than once. This is intended to eliminate reputation as a factor in decision making and a confound in the study. Thus, the question of the reputation of individual players must be set aside. While it is possible for a player, e.g., the proposer in the ultimatum game, to develop a general expectation of how the other parties will react. This expectation is a form of a group reputation, stereotype or norm. What is known is that when manager A is costlessly provided with Manager B’s private information at the end of a period (after A has made his choice for the period) A forms a reputation about another party, B. When the experiment is designed so that A and B interact over several periods, B develops a “reputation” and the quality of decision making improves relative to the turnpike design (Schwartz and Young 2002). Duffy et al. (2009) report similar results. Their study has two added treatments. First, they find that there is an order effect. Participants who receive costless feedback in the first block of trials utilize the feedback/reputation related information. However, those participants who receive feedback information in the second block of trials but not in the first, do not utilize the information to the same degree. In addition, they report that when a nominal cost is attached to the feedback, participants do not buy the information even though it is quite profitable to do so. Note that the two studies discussed above surrogated reputation in a very stylized manner. It took the form of very specific information. This does encapsulate the idea of reputation in a laboratory. However, in the “real world” the information that goes into 47 forming a reputation may be less precise and subjective. Given the role that reputation can play in the business setting, there is room for additional research in this area. Summary: Strategic Choice Studies The study of dyads is at the intersection of individual and group BAR. It offers valuable insights into the individual’s strategic behavior and is important for three reasons. One is that strategic behavior is integral to many business activities. A second is that participants act differently when the other party is present rather than hypothetical, (e.g., Calegeri et al. 1998) Finally, and perhaps most importantly, the use of dyads permits the researcher to study both sides of the strategic interaction and do so over a series of iterations between members of the dyad. The dyad may be composed of peers as in Zhang (2008) and Towry (2003) or be hierarchical as in the studies of budget negotiation (Fisher et al. 2000) and the Dictator and Ultimatum games. BAR research undertaken thus far suggests that the presence of a “real person” with whom the participant interacts affects their behavior (Calegari et al.1998). BAR using dyads could be useful in developing a better understanding of how managers and workers as well as auditors and tax professionals/payers behave in various settings in addition to insights into the negation process. It also could reveal how “soft behavioral constraints” such as norms can affect behavior. The nature of the interaction can vary as can the mechanism used to achieve it. As even the ultimatum game shows, both parties possess some power, i.e., the ability to affect the 48 behavior of the other, albeit in some cases a very “soft” power. The study of how they use this power and how the parties interact (their strategies) is what makes the study of dyads interesting. It is important to note that the results discussed above and elsewhere often run counter to the simplistic notion of the self-interested, solely wealth oriented “economic person.” . Because dyads can be viewed as a subset of group behavior, studying dyads yields potentially valuable insights into group behavior. However, there are obvious limitations. The level of complexity facing the individual members of a group increases with the number of members interacting. Thus, many of the laboratory studies reported below under group focused BAR limit the strategic choices available to the interacting parties. As useful as data gleaned from the study of dyads may be, to better understand the group phenomenon in question researchers have turned to alternative research methods relying on naturally occurring events (field work, archival data, surveys and interviews). The ability to undertake research on dyads to observe the strategic interaction of the parties may not be as easy as the BAR focusing on the individual. Dyad research at least doubles the number of participants required with a comparable increase in the cost of the experiment. It also can require a high degree of coordination. The participants must be available at the same time and, typically, in the same place. This suggests that research of this type is likely to take place in a laboratory or through field work. The former is likely to mean student participants; the latter, professionals performing their job in their 49 natural environment. This would appear to limit the amount of work of this sort that will be undertaken using non-student participants. GROUPS The label “group” in this context is used to include a variety of organizational structures. Group is defined as any collection of individuals greater than two and typically no more than four in laboratory studies. Rarely is it more than five members.* This is admittedly an arbitrary definition but is consistent with the literature in the area. The above definition does not specify a particular organizational structure(s) for a group. Thus, group as defined for this section includes not only peer groups but also teams where individual members have particular skills, responsibilities, information or represent particular sub-groups within the organization, as well as hierarchical groups. Psychology research on group decision making initially focused on the quality and nature of the individual versus group decisions. Which makes the better decision? Which makes the riskier decisions? See Sutton and Hayne (1997) or Daroca (1984). Sociology was interested in the development of networks (e.g., Homans 1951) and the affect of context variables on group behavior (e.g., Dalton 1959). For a review of sociology based studies see Miller (2007). More recent studies have focused on the nature of the group processes: How does the composition of the group (e.g., temporary, permanent) affect its decision? What is the effect of changes in group membership? How does the decision rule used by/imposed on the group affect their decision?. 50 BAR on groups has addressed five broad categories of questions: 1) Individual versus group performance, 2) group decision processes, 3) the role of technical and accounting systems in group decisions, 4) the role of incentives and 5) the role a group’s characteristics play in its performance. Many studies have asked questions that relate to more than one of the above categories. BAR group research has utilized the full range of research methods including experiments (e.g., Young et al. 1993), surveys (e.g., Chalos and Poon 2000), protocols (e.g., Bedard et al. 1998), video (Walker and Aritz 2006) and field research (e.g., Anderson et al. 2002). Participants The type of participants used in group research has varied depending primarily on the subcategory of BAR being studied. As is described below, auditing studies have used auditors as participants whenever possible. Recently, studies have again began to use students. This reflects both the declining availability of auditors as participants and the belief that student participants possess the appropriate knowledge, skill and experience for many group tasks. In contrast, the study of groups in other areas, particularly management accounting, has used a more diverse set of participants. Laboratory studies typically have used students, albeit often students with significant work experience (e.g., Daroca 1984 Rowe 2004). Managerial accounting researchers have studied “real people” in field studies (e.g., Anderson et al. 2002), and surveys of managers reporting on “on the job” experiences (e.g., Chalos and Poon 2000). 51 Group Decisions and Processes It is interesting to note that the much of the early research on groups in BAR was in auditing (Schultz and Reckers 1981, Reckers and Schultz 1982 Trotman et al. 1983). This likely reflected the overall level of BAR interest in auditing during this period as well as the absence of teamwork in US firms at that time. The findings of the auditing BAR studies generally are consistent with earlier non-BAR group research. For example, Schultz and Reckers (1981) report that decision making groups exhibited higher confidence and less variability than individuals. In a topic more closely related to accounting than generic group research, Schultz and Reckers (1982) report that groups adhere to the accounting rules more closely than individuals. Indeed, because groups (audit teams) are the way audits are performed, the use of groups in auditing has been a continuing area of BAR in auditing (e.g. Solomon 1987 Reckers and Schultz 1993). In management accounting Daroca (1984) studied participation in a group setting. He reported that, as Becker and Green (1962) had conjectured, participation could result in group polarization against management leading to negative rather than positive “gains” from participation. These findings, like those of Zhang (2008) cited earlier and Greenberg (1990) indicate that group involvement may have negative outcomes for the organization if the leader’s style is perceived negatively by the group. Unlike the typical generic group study that focused solely on the group’s output/decision, Bedard et al. (1998) studied group processes as well as the efficacy of 52 groups versus individuals. They utilized protocols developed from audio tapes to examine communication among group members. What type of interactions characterized successful and unsuccessful groups? Because their sample was of necessity small, the findings must be viewed tentatively. However, they raised an important issue: What can be done to make groups more effective? This suggests that we should study process as well as outcomes. Bedard et al. (1998) raised the issue of how the voting rule, formal or informal, affects group behavior. Given the range of possible rules, e.g., unanimity, majority rule and leader with a veto, it is reasonable to expect that the voting rule could affect the group’s behavior and output/decision. See Birnberg, Pondy and Davis (1970). This issue is relevant to any group decision making setting within accounting. Chalos and Poon (2000) also studied participation in a group setting. They used a survey of and interviews with 177 managers comprising 55 budget teams in a single firm to collect data on the effect of group process on perceived quality of group decisions. They studied how the presence of participation in the group’s capital budgeting process affects information sharing, budget emphasis and self reported measures of performance. They report that participation positively affects the perception of the amount of performance information available, amount of information sharing and the reported importance of the budget process. It is important to note that the researchers did not observe the groups in action. Role of Decision Support Systems 53 Just as an individual’s decision making can be affected by the use of a decision support system (DSS), group decision making can be altered by a DSS. Murthy and Kerr (e.g., Murthy and Kerr 2003) investigated the impact of different types of computer-mediatedcommunication (CMC) in different task settings on the quality of the group’s decision. Typically the conditions compared are face-to-face communication and computer based system(s). Consonant with Rowe’s (2004) findings, they reported that face-to-face groups out performed CMC groups when problem solving was the measure of performance. However, both CMC and face-to-face were equally effective in generating ideas (Murthy and Kerr 2003 Kerr and Murthy 2004). However, performance appears to be sensitive to the task setting and the type of CMC. Kerr and Murthy (2004) report that a bulletin board form of CMC out performs “chat rooms” and face-to-face communication in a decision setting that requires the the participants to exchange uniquely held information to reach a successful conclusion,. The latter two perform equally well. This contingency class of finding is similar to what Rowe (2004) reported on the importance in a group setting of the “fit” between the group setting and the accounting report. One caveat in evaluating the above findings is the use of student participants. Ho (1999) used audit partners, managers and seniors to study the role of computerized decision support system relative to face-to-face communication in a going concern evaluation. Her study reports that groups of both types considered evidence that individuals did not. She reports when comparing the two groups that CMC groups had greater agreement on the going concern assessment than did face-to-face groups and had greater satisfaction with their evaluation. A possible explanation is that the “impersonal” CMC setting may 54 neutralize the ability of an influential/powerful individual(s) in the group to exert undue influence in the group’s decision. Carpenter (2007) also used auditors in a group research study examining the recommendation of SAS No. 99. SAS No. 99 requires the use of groups formally in the audit process through “brainstorming” sessions. Because the brainstorming literature in psychology using students had not uniformly reported the synergistic behavior expected from group discussion (Dennis and Valacich 1993), she studied the process in an audit setting using auditors as participants. She hypothesized that brainstorming groups would perform better than individuals or nominal groups in part because the group members were professionals “doing their job” in the experiment rather than student participants performing a mundane task. Her results support the benefits of brainstorming. Hoffman and Zimbelman (2009) extended Carpenter (2007). They used brainstorming to improve the audit program. In their study a panel of experts brainstorm potential modifications in the fraud detection program for a case study. They report that auditors subsequently given the case and the modified program performed better than those who were not. Based on the findings of Ho (1999), Carpenter (2007) and Hoffman and Zimbelman (2009) it would appear that the external validity of generic group research may not always apply to BAR. The good news for BAR is that is opens a wide variety of questions. The bad news is the ability to secure access. In its early stages research on computer aided group decision making may require field and archival data. 55 Role of Incentive Systems As in other areas, the role of incentive systems has been very important in this research. Management accounting group research recognizes the conflict between group incentives and individual incentives. When the contribution of the individual is identifiable, an individual based incentive system prevents the free rider problem where the individual makes a minimal contribution to the group effort and secures a disproportionately large reward. However, when the only observable measure is the group outcome, the manager is limited on what he/she can base the payoff (e.g., Drake et al. 1999). Researchers have attempted to ascertain ways in which free rider behavior in groups might be mitigated. Towry (2002) argues that information on peer’s performance that is unknown to the principal/manager is observable by group members. Thus the group members are capable of mutual monitoring. She reports that the greater the members’ group identity, the more effective their ability to monitor each other’s behavior (mutual monitoring) and the greater degree of coordination they can achieve. Rowe (2004) in a study that examined both systems and incentives takes a slightly different approach to resolving the free rider problem. Rather than using monitoring, he used the “information system” to inform the group’s members that free riding in his task actually was sub-optimal behavior for both the free rider and the group. Rowe modeled the free rider problem as a public goods dilemma. Each member of a four person group decided how much of their endowment he/she would contribute anonymously to a 56 common pool. The amount in the pool was tripled and divided equally among the group’s four members without regard to how much each had contributed to the pool. Obviously, the self-interested strategy is to contribute nothing and share whatever is in the tripled common pool. If all four members of the group follow a free rider strategy, they would be no worse off, i.e., their initial endowment remains intact. At the other extreme if all members of the group contributed their entire endowment to the pool, the everyone would be far better off. Rowe found that the group members contribute (and therefore receive) more when the information system informs an intact group of the benefits of contributing. This occurs even though the information system did not provide any new information and there is no communication among group members. The Impact of Extra-Group Factors While all of the above studies were laboratory based, BAR also has examined the behavior of real groups. This permits the researcher to observe the effect of the setting in which the decision takes place. Rowe et al. (2008) and Anderson et al. (2002) used two different research methods to study the decision processes of groups in their natural setting. Both papers study (among other things) group conflict, the sharing of horizontal asymmetric information and the potential role of consultants. Rowe et al. (2008) reports the results of a longitudinal, participant-observer field study of a particular cross functional group within a division of a firm. The group was formed by management to try to reduce costs. Initially, each group member behaved in a self-interested fashion to retain slack and benefit their particular function in the organization, i.e., free ride. The outcome of the study shows that consultants by redesigning the information system were 57 able to mitigate self interested behavior (conflict) and replace it with more group oriented behaviors. Rowe (2004) later8 tested this finding in a laboratory setting. Anderson et al. (2002) used a survey supplemented with interviews of group members within a single firm to examine after the fact the effects of a large number of variables (e.g., conflict resolution, group size, presence of consultants, importance of decision) on the complexity of the ABC system adopted by a group and the speed with which it was adopted. Their study is retrospective and cross-sectional and the data are amenable to statistical analysis. One of the most significant findings is that complexity of the ABC system increased with group size. They did not include any data on the group’s subsequent performance. Summary Group research is increasing in BAR. This reflects the increasing use of groups in practice across areas of accounting. Moreover, because so much of the research is concerned with how groups function, it would appear that BAR in one area of accounting is germane to others. In general, research suggests that, consistent with nonBAR research, group members have greater confidence in their decisions than individuals, there is less variability among the decisions by groups than among individuals and groups reach more conservative policy decisions. Because the typical group study does not have a correct decision, the relative performance is not always ascertainable. However, Bedard et al. (1998) reported in a study that did have a correct answer that groups perform better but still may consider the proper action and reject it. 58 Greater insight into group decision processes is needed if BAR is to understand why groups and individuals make different decisions. This would permit BAR to make positive recommendations about how groups should function rather than solely descriptive statements. Bedard et al. (1998) showed one way this could be done: using audio (or video) tape of the committee’s deliberation. One question that emerged from Bedard et al. (1998) is the critical nature of the voting rule adopted by the group. Others (Anderson et al. 2002) related selected group characteristic, e.g., group size and use of consultants, to the group’s recommendation. Group size led to more complex systems and use of consultants facilitated reaching simpler decisions. Interestingly, the papers in this area have not examined the role of factors such as the members ex ante willingness to trust or cooperate on the group’s behavior and whether the group’s members are volunteers or were assigned to the activity is germane. The latter could be significant in the behavior of real world group membership. While the initial research involved face-to-face groups. Recent studies (e.g., Kerr and Murthy 2004) have examined the role of information technology for group interaction instead of face-to-face communication. In general, CMC resulted in more confidence and satisfaction than face-to-face communication. One can only conjecture why this is true. A possible study would be to insert the same influential or forceful person in each type of group (CMC and face-to-face) and test to see if CMC moderates his/her influence. It also is possible that utilizing CMC gives the group members a greater feeling of involvement. 59 It would appear that group research can be conducted and likely requires the use of a variety of methods--laboratory, field work, survey and even protocol analysis. It also is reasonable to assume that archival data may be useful for certain questions. Group research, like individual research, has certain limitations. Using participants (students or professionals) with no knowledge of their history with the other members could affect the results. However, finding existing groups that can be observed in the field means a loss of control in addition to the expenditure of time on the part of the researcher(s). Taking the same group members into a laboratory setting may not be feasible. Creating ad hoc groups in the laboratory using student participants may miss some important aspects of the group behavior and necessarily results in a less rich environment. Finally, every “observation” typically requires at least four participants. This can restrict the number of observations reported in a group study or create a need for a very large number of participants. All of these considerations argue for the use of multiple methods to achieve convergent validity. One type of group that has not received attention in BAR are groups that have an ongoing existence within an organization. This would include committees and some teams.9 In these groups the members likely have a “history” both good and bad with each other. As we saw with dyads, (Favere-Marchasi 2006) familiarity affected interpersonal behavior. Many committees that are intended to serve a particular function, e.g., a budgeting committee, have continuing membership and have evolved rules that the members follow in transacting the committee’s business. This type of group presents 60 a variety of issues such as voting rules and coalition formation that may evolved over time. For a discussion of this, see Birnberg (2004). As was the case with the individual focused BAR, group research has a linkage to other BAR. In this instance it is organization focused research. The linkage, however, is less obvious. Earlier organization focused BAR was more macro in character. The typical variables used in contingency research are related to the organization’s characteristics, e.g., size, task uncertainty and/or complexity. More recent studies are organization process oriented. This research is more concerned with how a given organization decides rather than a single characteristic that varies across organizations. Thus the elements of the network whose output is being studied are important. Group characteristics can be part of the characteristics of the network that are studied. ORGANIZATION FOCUS This research originated with Hopwood (1972) who argued that, when BAR observes problems with the organization’s control system, the focus of BAR should be the “fit” between the system and the organization rather than tinkering with the design of the system. He repeated this concern in his invited presidential address at the 2006 AAA Annual Meeting (Hopwood 2007). As noted in the initial description of BAR focusing on organization, exactly which papers fall in this category is not always obvious. Those BAR studies that present some difficulties in classification examine how particular characteristics of the organization’s environment affect its accounting/reporting systems or they examine how those systems affect individuals or groups within the organization, 61 e.g., contingency research. However, this problem of classification should be of little concern to researchers. For an overviews of the methods used as well as research findings in this focus see Covaleski et al. (1996), Anderson and Weidner (2007) and Ahrens and Chapman (2007a, b). BAR in this category has utilized a variety of methods including field studies, surveys and archival studies. Field studies typically involve studying a single organization (firm, subunit, etc.) (e.g., Hopwood 1972) or multiple units within an organization (e.g., Otley 1980). Data typically are collected after the event being researched has taken place via interviews, surveys and observation of the organization’s activities. The interviews usually take place after the event studied has occurred, i.e., retrospective. In these studies researcher collected data may be supplemented by archival data from the unit being observed (e.g., Anderson et al. 2002). Surveys in organization focused research often combine elements of field research and survey research. Interviews may precede the survey and be used to help design it or the interviews may follow the survey and be used to clarify/amplify its findings. Archival BAR utilizes data collected by the organization(s) to examine the effect of changes in systems or differences between systems. Ittner (2007) discusses the strengths and weaknesses of this approach. A few studies in BAR or cited in BAR involve real-time data collection utilizing participant observers where the researcher is a part of the activity (e.g., Rowe et al. 2008). As the various surveys of this literature indicate, the vast majority of these studies in BAR are in management accounting in for-profit organizations. See Merchant and Van 62 de Stede (2006) (hereafter MVdS) and Dillard and Becker (1997). However, a few studies cover a variety of not-for-profit organizations (e.g., Covaleski and Dirsmith 1983), audit firms (e.g., Dirsmith and Covaleski 1985) and governmental units (e.g., Ansari and Euske 1987 Boland and Pondy 1983). In financial accounting and auditing research on organizations typically is related to fraud. For example, Cohen et al. (2008a) used archival news clippings to study the role of managers in firms where fraud was present. MVdS (2006) reviewed the extent of field research in BAR. They utilized what by their own admission was a restrictive definition of field research. To be classified as a field study by MVdS required that there be intensive collection of data in the field and extensive reporting of data in the paper. They reported that only one paper in BRIA during the period they surveyed (1981- 2004) met their criteria and the leading North American Journals (TAR, JAR, CAR, JAE, Auditing, JMAR and BRIA) published a total of 23 (8%) of the field studies. Ten of these were in JMAR and seven were in CAR (MVdS 2006 Table 1). This is not surprising. Though there are a number of active field researchers in North America, e.g., Merchant, Euske, Anderson and Young, an examination of MVdS’s (2006) data reveals a significant portion of the organization focused BAR is performed by European and Australian-New Zealand researchers and is published in European based accounting journals. AOS and Management Accounting Research (UK) together published 215 of the 318 (68%) field studies (MVdS 2006 Table 1). Obviously, these data underestimate the level of field research in North 63 American BAR because many of the papers published in European journals were by North American based researchers. What distinguishes the organization focused research from the research on individuals and groups is the relative insignificance of the person(s) in the papers. As the breadth of vision expands, the ability to focus on the more micro aspects decreases. The study by Anderson et al. (2002) illustrates this issue. They count the number of persons composing a team and ask how group size affects the organization’s ability to achieve a desirable outcome, but do not examine the behavior of the individuals who composed the team. The types of question investigated in organization oriented BAR are quite varied. A simple summary includes: Effect of the “task” on the appropriate accounting/reporting system, i.e., contingency research. The effect of task and goal uncertainty on the nature of accounting. The effect of internal and external forces on innovations/changes in the accounting/reporting system. The importance of accounting relative to other metrics in the organization. The role of various non-task characteristics of the organization on the organization’s accounting and/or strategy. Contingency Studies 64 Contingency research has a long history in BAR. The earliest studies drew on the work of Burns and Stalker (1961) and typically revolved around task characteristic such as task uncertainty (e.g., Gordon and Narayanan 1984 Hirst 1981). Papers in this line of research raise the issue of the “fit” between the task’s/organization’s characteristics and the appropriate accounting system. Firms that adopt the appropriate accounting system given the organization’s characteristics should perform better all things being equal than those that do not have the appropriate fit between characteristics and system. Despite the intuitive appeal of this line of research, it has not been as popular as one might expect because of the difficulty in finding appropriate data and research design (Otley 1980). Fisher (1995, 1998) and Chenhall (2003) reviewed the literature in this area. From their reviews it is apparent that organizations, like individuals, are diverse and differ on a variety of dimensions. Each of these dimensions becomes a basis for research on differences in accounting information and control systems. A few studies examine the effect of individuals within the organization’s hierarchy on the form of control exercised. Hopwood (1972, 1974) examines the role of management style and other organization variables on the way the data of the accounting system are utilized. While Hopwood’s research would appear to reflect a study of the individual, he reports that the nature of the organization’s task affected the management style rather than the selection of a management style being a “free choice.” Also see Otley (1978). Closely related to these “traditional” contingency studies is the work of Simons (1987, 1990). Simons studied the fit between the strategy of the organization and the form of its 65 control system. He argues that there is a need for a fit between strategy and control system. Innovative strategies require controls that permit the manager to make critical decisions, i.e., innovate, if they are to operate effectively. In a recent study on this issue using a variety of data collection methods, Kober et al. (2003) argue, unlike Simons, that the link between strategy and control systems over time works in both directions. Not only does the organization’s strategy affect the form of the control system, but the control system may alert management to the need for a change in strategy. This idea is consistent with Hedberg and Jonsson’s (1978) concept of the role of the information system. The research of Simons (1987) and Kober et al. (2003) illustrate an important method issue in organization focused research: what can be viewed as cross sectional versus longitudinal approach to organizational research. Simons’ (1987) work is static. He examines multiple organizations at a given moment in time using cross sectional analysis. Ideally, the firms in this type of study are assumed to be in equilibrium so there already exists the appropriate fit between their strategy and control systems. In contrast, Kober et al. (2003) did a longitudinal study of a single organization. This permitted them to examine changes in the nature of the organization’s control system over time. Note that the answer to the contingency question of fit between strategy and control system does not change. However, the longitudinal study provided us with a richer picture of how the fit is achieved, maintained and ultimately may again change when the firm’s environment changes. In a study similar to Kober et al. (2003) Cardinal et al. (2004) describe the evolution of an organization’s control system over a longer period. Hopwood (1987) used historical research methods to obtain insight into how Josiah Wedgwood adapted the 66 activities of Wedgwood Potteries to fit changing economic conditions. For a discussion of the use of historical accounting research, see Luft (2007) A set of studies that relate incentives to the nature of the task would appear to potentially relate to both contingency research in organizations and individual focused BAR. The original behavioral paper by Ouchi and Maguire (1975) clearly was an attempt to examine the fit between incentive schemes used in particular task settings and the prescriptions of agency theory. For example, do firms where the outcome of the workers’ task is measurable but effort is not, reward the worker on performance as agency theory suggests? Their findings and later work such as Eisenhardt (1989) support the broad outlines of agency theory. A more organization focused study examines the new (nonfinancial) measures developed by the organization to increase productivity. Banker et al. (2000) took advantage of a naturally occurring experiment and used archival data from a hotel firm to assess the efficacy of a new set of procedures intended enhance profitability by increasing customer satisfaction and their return visits. Banker et al. (1999) used archival data to examine the effectiveness of an organization’s decision to alter its incentive scheme. Both of these studies are concerned with the organization’s policies and the policies’ effects on the organization’s performance rather than the policies’ effects on the individuals who compose the organization. This is similar to studying the behavior of markets as opposed to the actions of the individuals participating in the market. 67 Burchell et al. (1980) extended the nature of the contingencies analyzed. They argued that the role of the accounting system varied not only based on the characteristics of the task, but also with the extent of agreement present among the parties on their goals. Their paper argues against the role of accounting as a neutral technical system and a source of objective data for decision making. Rather, they argue both the knowledge of the task and agreement over goals is problematic. Thus the outputs of the accounting system may be seen differently by the parties involved and can serve a variety of purposes depending on the situation. For example, they argue that the accounting data may be the inputs into “argument machines” (high knowledge, low goal agreement) or “learning machines” (low knowledge, high goal agreement). Different settings place different stresses on the accounting system. Miller and O’Leary (1987) discuss how these forces can work. System Innovation Periodically, accountants have studied how innovations in the firm’s accounting system occur. There are two broad types of studies. One attempts to ascertain the characteristics of firms adopting the accounting innovation. Others are concerned with ascertaining the characteristics of a successful innovation. Few studies attempt to understand why innovations such as ABC or Balanced Scorecard are adopted by some organizations and not others. (Chenhall 2003). Given the range of organizations required to study the diffusion of an innovation, it is not surprising that the data are collected through the use of surveys. Gosselin (1997) studies the effect of the organization’s strategy and structure on the adoption of ABC. Obviously, the economic 68 environment also is relevant. It is only conjecture, but one might argue that the advent of the recent changes in management and accounting, e.g., ABC, value chain analysis, Balanced Scorecard, resulted from the presence of external pressure on the organization in the form of significantly increased (foreign) competition. How desirable would organizations have found the adoption of ABC in the absence of competition from Japan? Would organizations have adopted it if their profits had been high? It also is important to study why innovations such as ABC and Balanced Scorecard do not succeed. Brunsson (1990) suggests one explanation. He argues that there is a difference between choice of a system (decision making) and gaining approval from the appropriate members of management to implement that system. The latter, Brunsson (1990) argues, is a political decision reflecting the diverse goals and views of the organization’s members. His argument is in the spirit of Burchell et al. (1980) who argue decisions reflect diverse goals and power. Role of Accounting in the Organization One of the most interesting lines of organization focused research discusses the relative importance of accounting data in the organization. While as accountants we may believe that accounting data are the basis for decision making in organizations, there is evidence that accounting is not always the primary basis for a decision making. Lawrenson (1992) researched decision making in British Rail when engineers occupied the dominant role in the organization. Technical (engineering) data were of primary importance and was supplemented by accounting data. This changed when the Thatcher government proposed 69 privatizing British Rail. It then was important that the organization be able to show a profit. Accounting data now were of paramount importance in decision making (Dent 1991) and Engineering data were relegated to a secondary role. Other researchers have studied why accounting achieved a particular role in the organization looking at factors within the organization less readily apparent than Thatcher’s policy shift. It would appear that the social environment within which accounting exists can affect its role in the organization (Bougen 1989). Ansari and Euske (1987) reported that intra-organization conflict affected the extent to which a new system was implemented by repair depots. While the home office (DOD) thought it was implemented, the repair depot continued to manage its activities with the old system. Berry et al. (1985) report a similar finding within the England’s National Coal Board. At the operating level the accounting system focused on costs and output. At the district and central management level the accounting system was much more sophisticated and focused on planning and control In this case the two systems appear to co-exist because they met the differing needs of the different user groups. Overall, it would appear that forces within the organization influence the preference for and use of accounting data. As noted earlier, the boundaries for organization focused research is not without controversy. Others, e.g., Dillard and Becker (1997) have a broader view of what would be included. Many of the studies relate to how accounting serves broader societal issues. The emphasis of these studies, however, is better understood in the context of accounting 70 and its societal context. Thus I have chosen to consider their focus, which is on accounting and the external environment, in the next section. Summary Organization focused BAR asks how the characteristics of the organization affect the accounting system. These characteristics have been very broadly defined. At their simplest the characteristics refer to the nature of the firm, e.g., its production characteristics, size, organization and even if it is a for profit or not-for-profit organization. A more complex view relates to how accounting and/or organizational innovations, e.g., incentive schemes and new approaches such as ABC, impact the nature of the organization’s adoption of a particular accounting system. At the other extreme are those studies that are intended to understand the relative role of accounting in the organization. Is it the metric used in making decisions in the organization or only one of the metrics used? What factors influence the answer to the previous question? All in all, it reflects a broad literature that is most concerned with management accounting and for profit organizations. The research reviewed in this section continues to reflect the richness of methods and disciplines utilize in BAR. The methods used reflect the same wide array found in the other research foci-field studies, field surveys combined with interviews, archival data and naturally occurring experiments. The data are both qualitative and quantitative and the research may investigate anywhere from a single unit within a firm to multiple organizations. 71 The most striking aspect of the organization focused BAR is the disciplines on which the researchers draw. They tend to be a different set from those found in the other sections reviewed. Individual, dyad and group focused studies draw primarily from psychology and economics and to a much lesser degree on sociology for both theories and method. In organization focused BAR it is exactly the opposite. Organization focused BAR draws more on organization theory and sociology. Data often are qualitative leading the researcher to rely heavily on their interpretation of the data and “draw conclusions” rather than present the results of statistical tests with their apparent objectivity. It would be a mistake for researchers who do not do organization focused BAR to ignore it. Not only are the findings relevant to those who wish understand how accounting functions within organizations, but this research often serves as the basis for more controlled studies that are narrower in their focus. Conclusions drawn from small samples or from qualitative data may provide laboratory researchers with an issue that merits further inquiry. In this regard see Rowe (2004) and Rowe et al. (2008). The latter informed and motivated the former study. There also has been a link between organizational culture and individual (ethical) behavior (Windsor and Ashkenazey 1995). Indeed, the role of an organization’s culture could affect and/or reinforce other aspects of individual behavior, e.g., trust, honesty. ENVIRONMENTAL CONDITIONS 72 The BAR included in this focus is concerned with the interaction between society and accounting and vice-versa. BAR of this type examines how the environment, i.e., the context, in which the organization exists affects accounting and how the resulting accounting affects the members of the organization. In that sense it is a study of the context within which accounting(s) comes into being and how the environment affects the development of the resulting systems. It also studies how accounting can affect the environment in which the organization carries on its activities.10 Research in this area draws on a different set of non-accounting research than the studies discussed in the previous sections. This includes a variety of sociological and philosophical theories and theorists, e.g., Braverman, Habermass, Latour, Foucault (Cooper and Hopper 2007). The research may be perceived as more diverse than other foci, but this reflects the difference in theory base rather than issues. The general topics include: The way environment and/or environmental events have influenced accounting in the firm. The manner in which accounting has been used to “control” or manipulate firm members or society. The impact of the firm’s accounting on the firm’s external environment. Simulation of macro policies that do not involve accounting choices. This would include studies of market mechanisms. 73 The first two topics are the most closely related conceptually. The environmental forces affect the organization’s environment and the nature of the accounting that develops within the organization. The particular accounting system that results from the environmental forces may have as its intent specific effects on the behavior of the organization’s members. The latter two research strands are quite distinct. The third type of research includes both examples of how accounting is used to affect the organization’s external environment as well as unintended effects of accounting on the environment. For a review of this research see Baxter and Chua (2003) and Cooper and Hopper (2007). Simulation through BAR studies of proposed policy changes examines the manner in which accounting policy can affect/is linked to policy issues. An element of the environment, national culture, by definition is a part of this focus. Nearly all BAR on the effects of national culture are related to the behavior of individuals; research discussed under the individual focus. An exception is Fligstein (1998). He discusses the role of national culture on the importance of quantification. He contrasts France and the U.S., where the latter’s culture stresses measurement to a far greater extent than the former’s culture does. His arguments suggest the preference for rule based versus principle based accounting is rooted in the national culture of the two countries. It might also explain the different foci of North American and European BAR. Power and Conflict A central theme of much of the BAR in this area is the attempt by individuals or groups to exert power over others and the resulting conflict. The argument, as advanced by 74 Cooper and Hopper (2007) in their review of the critical theory literature, is that one cannot fully understand the accounting system within an organization without examining the social, political and economic context that produced it. Moreover, once in place, they argue, the system has implications beyond its mechanistic function. It affects the behaviors within the organization beyond those usually ascribed to the system. A significant portion of contemporary BAR in this area draws on the work of Foucault (1977) on power and control. To those researchers accounting is not (only) a means of measuring and reporting outcomes, but more importantly is a means of exerting control over other “units,” e.g. Miller and O’Leary (1987). Thus it is concerned with the process through which the change occurs and the relative power of the parties who cause it to occur. This, in turn, means that the studies tend to reflect events occurring within a single “organization.” That organization typically is a firm such as Caterpillar (Miller and O’Leary 1997). However, others have studied broader organizations such as the (English) National Coal Board (Berry et al. 1985), not-for profits (Covaleski and Dirsmith 1983) and standard setting bodies (Durocher, Cortin and Cote 2007). This research has been more active in the study of public management compared to other areas of BAR discussed here. See Cooper and Hopper (2007, 222-228) for a review. The central theme to these papers regardless of their particular context is the need to understand accounting systems as the product of forces both internal and external to the organization. They reject the notion that changes in the systems always result from rational decision making. This can be interpreted by extending the approach of Burchell 75 et al. (1980) to an inter-organization context. When groups in the environment have different goals, accounting is not perceived as objective by the parties. Rather they are selective in the accounting data they use to defend/justify their position or attack their opponent’s position. While this process often is explicit and observable, e.g., changes in specific sections of the tax code, more typically it is not. To understand why an accounting/measurement system is in place and how it came to be we must analyze the events that preceded its adoption. While the questions, indeed, are behavioral, they may lead us to using historical research techniques. See Luft (2007) or Jones and Mellett (2007). An example of this approach is Jeacle and Walsh (2002) who studied the evolution of credit analysis and the shift in responsibility (“power”) that accompanied the changes. Another interesting example of this research is Durocher et al. (2007). They review the literature discussing various groups’ attempts to influence the financial accounting standard setting process and develop an explanatory theory of the decision of a user group whether to attempt to influence the process. It reflects the fact that in studying the behavior in the “environment” many of the same issues discussed under other foci of analysis in this paper also exist in this context. For example, Durocher et al. (2007) utilizes models similar to those found in BAR relating to the motivation of the individual to explain the behavior of the groups involved. It also utilizes themes of power and legitimacy found in this paper under organizations. 76 While much of this literature is almost by definition a series of unrelated case studies, there is a degree of overlap. This overlap, in turn, provides the basis for more general conclusions. For example, in the final phase of their study of UK health service, Jones and Millet (2007) discuss the same “environmental force” (Thatcher’s desire to privatize governmental services) that Dent (1991) does for British Rail. How Accounting Affects the Organization’s Environment There is much less BAR in this area. One type could be labeled an “unintended consequence” of the accounting system. These are changes that occur externally to the organization as the result of an organization’s accounting innovation, but were not the intent of the innovation. An example of such a consequence is the evolution of standard sizes in clothing. Jeacle (2003a) argues that the change occurred as the result of standardizing production and the adoption of standard costs in the clothing industry. She (Jeacle 2003b, 2005) also described the role of standardization on other industries. While many other examples such as this may exist, relatively few have been researched. Organizations also consciously use accounting to influence their environments. One example is Chwastiak (2001). She summarizes an interesting series of papers describing how measurement systems were used by the Department of Defense (DOD) to legitimize the Viet Nam war effort and the related expenditures. She argues that, because of pressure from external groups, accounting systems were used to provide an aura of efficiency that was not truly present. Her central argument across these papers is that the DOD responded to the external pressure groups by selecting an accounting system that 77 provided the appearance of efficiency and effectiveness that, in reality, was not present. Their intent was to provide a rationale for expanded military budgets consistent with what Fligstein (1998) would have labeled the U.S. national culture. It is not unusual for organizations to use press releases, etc. to present information supporting a particular point of view. Tinker and Neimark (1987) is an example of how an organization, General Motors, used accounting (their annual reports from 1917 to 1976) to present their position on the social issues of gender and class. Simulation of Policies and Market Mechanisms BAR on the effect of new accounting policies was discussed under individuals because the research question concerned how the individual, i.e., a particular group of users such as shareholders, analysts or loan officers, would respond to the accounting change be it internal (e.g., the Balanced Scorecard) or external (e.g., partial consolidations). These studies clearly are accounting research. Behavioral research conducted by accounting researchers concerned with economic policy and market mechanisms clearly lies within the domain of behavioral research and experimental economics. The question is whether or not their being performed by accounting researchers qualifies them as behavioral accounting research? They are included, albeit briefly, to indicate the scope of the behavioral research being done by accountants. 78 While this research primarily deals with generic topics, it is possible for studies using experimental markets to examine issues clearly with the BAR domain. A study of this type can examine the role of auditing and auditors in the behavior of the market for assets. While this research typically has been done using archival markets data, experimental markets provide the researcher with the opportunity to observe conditions that currently do not exist, may not exist to a sufficient degree or where the required data are not available. An example of this is Ackert, Church and Zhang (2001) who studied the effect of uncertain litigation cost on seller behavior. The research done on market mechanisms, i.e., various types of auctions, is most relevant to the study of markets in experimental economics. For a discussion of the nature of this research see Sunder (1995). The papers are unlikely to appear in accounting journals. Their findings may have relevance to markets within the organization. However, thus far there is no research in this area. Other research has focused on how particular characteristics of a market such as information (Ganguly et al. 1994), the use of “circuit breakers” in a market (Ackert, Church and Jayaraman 2001) and bubbles (Ackert, et al. (2005) affect the outcomes. Dopuch et al. (1989) discuss the role of experimental markets in auditing research. Summary Perhaps the most significant contribution of the BAR reviewed in this section is not the specific findings. Rather, it is its central theme: accounting does not exist in a vacuum and factors and forces external to the organization affect the accounting system and, in 79 turn, the members of that organization. It is equally, though less obviously, the case that changes in the organization’s accounting system can impact the external environment. As the result, this research can differ significantly from BAR discussed in the three previous sections. This BAR often involves a longitudinal (historical) study of an organization and examines the role that relative power plays in the development of the organization. Environment focused research draws on a different research knowledge base than that which predominates in the other areas. It draws much more heavily on sociology, anthropology and critical theory research in other research domains. This tends to give the impression that this BAR is distinct from and unrelated to the other research foci. In reality, it can be viewed as providing the context within which the other research, particularly organization focused research, must be viewed. This does not mean that it is an input to all BAR. However, just as organization focused research may inform group and individual focused BAR, this research may inform organization and group focused research. The use of experimental markets to study macro behavior of investors under particular conditions appears to be an emerging area (see Moser 1998). As such it represents the obverse to the individual focused research on investor behavior. This research may alter the balance of financial accounting BAR from the behavior of the individual to the manner in which the sum of these behaviors work their way through the market mechanism just as archival financial accounting moved the focus of accounting research from the individual effects to market effects. 80 Conclusion Each section of this paper ended with a summary intended to reflect the role and direction of research in that area. Thus the conclusions that can be drawn reflect the overall trends in these diverse areas. In general, it would appear in the 20 years since B-S (1989) BAR has continued to flourish. All of the foci used to organize the research in that paper have continued to develop. Specifically, individual research has continued to fulfill its role in helping us understand how data developed by new and/or proposed changes in accounting systems may affect behavior. As new systems, e.g., the balanced scorecard, are being utilized, BAR has examined their impact. Similarly, as the use of groups in organizations has increased, group research in BAR also has grown. BAR also has developed a more sophisticated view of areas researched by earlier BAR. BAR now recognizes the presence of strategic behavior and has designed studies to incorporate it into the research. This has led to research on dyads in areas where earlier BAR focused on the individual, e.g., participation. It is an interesting question to consider whether a review written in 2029 will discuss the role of neuroscience in BAR and the expanded role of experimental markets. While both of these methods appear promising, they also are costly and in the case of experimental markets require a large subject pool. 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The organization used here differs from Hopwood’s by recognizing differences within the group pressures and control categories between individuals and groups. 1 In an interesting twist Allee et al. (2007) used archival financial accounting data to provide convergent validity for BAR hypotheses. 2 3Those familiar with the Dictator game discussed below will recognize that Young’s (1985) task was essentially the use of a Dictator Game to simulate participation. 4 For a discussion of the use of eye movements in marketing research see Zaltman (1997) For a discussion of this literature from an auditing perspective but germane to all BAR see Hooks and Schultz (1996) and the symposium in Auditing (e.g., Dopuch 1992 and Gibbons 1992). For the contrary view from psychology, see Kelman (1967). 5 6 There are, of course, designs where the recipient-participant could be needed later. For example, the recipient-participant in the early rounds could in the later rounds play the role of the dictator. The researcher could study the interaction between the amount offered to a participant and the amount subsequently offered by that participant when acting as the dictator. 7 Archival markets research has concerned itself with audit firm reputation, particularly in the wake of Arthur Andersen, e.g., Barton (2005). There has been very limited BAR in this area (Mayhew 2001, Mayhew et al. 2001). The BAR has characterized the audit firm by using an individual in an experimental markets study. 8 Despite the dates of publication, the field research was conducted before the experimental study. Team is used here in the sports sense of the word: a group where each member has a specific responsibility. The governance literature that has typically been archival empirical can be done as a BAR study of the board and/or the audit committee. See Cohen (2008b). 9 10 For purposes of classification, the question is the relative degree to which the research is concerned with the external environment and the role of accounting in the organization. Dent’s paper could easily have been considered in this section. Its inclusion in the organizations section reflected its relationship to the other papers discussed there. 102