HOSPITAL SERVICES DIVISION JOB DESCRIPTION 1. JOB IDENTIFICATION Job Title: Radiology Manager (NHS Western Isles) Grade: Indicative 8a Reports to: Interim Hospital Lead Clinical Lead in Radiology and Nurse Director Department, Ward or Section: Radiology Job reference: 506b No of Job Holders: One 2.ORGANISATION CHART Hospital Manager Clinical lead Radiology Nurse Director Radiology Manager Sonographers (2 + 1 training) Updated on 030906 Radiographers (10) Page 1 of 11 SATO (1) Administrators (3) 3.ROLE OF THE DEPARTMENT: 1. Provide a high quality, efficient and effective Radiology service to the population of the Western Isles and areas covered by air ambulance. 2. Diagnostic imaging equipment is used to carry out radiological examinations on patients and reports are provided to referring clinicians which assists the clinician in providing a diagnosis of the patient’s condition in order to decide on an effective course of treatment and care. 3. Interventional Radiology is carried out to assist in the treatment of a patient’s condition 4. The department clinical governance strategy ensures a high standard of care for patients undergoing radiological examination and promotes multidisciplinary team working. 4.JOB PURPOSE: 1. Professional Lead for NHS Western Isles Radiography Service, to develop and manage the service to ensure delivery of a high quality Medical Imaging service 24/7 days a year. 2. To support the Clinical Lead for Radiology, Medical Director and Hospital Management in meeting operational and strategic targets, improving the quality of patient care within the organisation’s agenda. To fully participate in the development and implementation of strategic process for service development within Diagnostic Imaging Services. 3. To ensure governance and legislative requirements are met and maintenance programmes are in place and being implemented. Responsibility for operational and professional leadership and for provision of professional advice on Diagnostic Imaging issues to members of the senior Management Team and the Board. 4. To provide professional radiological guidance into procurement and projects concerning the department, informing the business planning process and hold responsibility for physical resources including highly specialised equipment and technology. 5. Management and professional leadership of all radiographer and radiographer assistants across all clinical specialities within Radiology with responsibility for all elements of training, personnel management and professional development. 6. Justify in accordance with IR(ME)R 2000, and perform Radiographic examinations. Provide direct care and a high quality diagnostic imaging service in order to assist in the management of patients referred from clinicians and non medical referrers located within and outwith the hospital. Supervise, mentor and coach radiographers and radiographic helpers in routine and specialist techniques ensuring development of skills and continuity of service delivery. 5. MAIN TASKS, DUTIES AND RESPONSIBILITIES Updated on 030906 Page 2 of 11 1. The post holder is responsible for the day to day management of the Radiology Service within NHS Western Isles, ensuring that the service meets national and locally agreed targets, complies with all quality standards, current legislations, statutory and mandatory requirements and operates within allocated budgets. 2. In conjunction with the Clinical Lead for Radiology, the post holder is responsible for the strategic development of the Radiology service, ensuring that services provided locally are evidence based and are regularly benchmarked against best practice and in line with Royal College of Radiologists’ guidance and Society of Radiographer code of practice. 3. The post holder is required to ensure that there is a fully documented development plan in place for all staff to achieve their maximum potential and that they have the required competencies to deliver safe and effective radiological services across the Western Isles. 4. The post holder is responsible for ensuring that the training needs of all staff to provide a safe and effective service are identified and met as part of their annual development planning and review. 5. The post holder will ensure that that there is a robust governance framework in operation and working effectively that ensures patient safety, service continuity and financial probity. 6. The Post holder will identify, document and manage the risks in line with the corporate risk management strategy. 7. The post holder will support the Clinical Lead in Radiology and the Hospital Lead in the development of services to meet operational targets, improving the quality of patient care within the organisation’s corporate responsibilities. 8. Under the direction of the Clinical Lead in Radiology, the post holder will assume managerial and professional responsibility for staff working within the Radiology service of the Western Isles. 9. The post holder will manage the role of Radiation Protection Officer for NHS Western Isles, ensuring that services provided comply with statutory rules and regulations and all practices meet legal requirements and health & safety standards. 10. The post holder will play a lead role in conjunction with the Clinical Lead in the setting up and monitoring of Obligate Network Agreements with other Health Boards or Mainland Service Providers. 11. The post holder will ensure that the functionality, capability and use of the RIS/PACS system is optimised to improve reporting facilitating systematic clinical audits. 12. The post holder will maintain the profile and contribution of the department and its role within NHS WI by sitting on relevant committees and at both National and local levels where their expertise is required. 13. The post holder will meet the demands of the 24/7 clinical service by ensuring that appropriate staffing resources are allocated to meet those demands. The post holder will balance the demands of their managerial role with any personal requirements to maintain clinical skills as a radiographer by undertaking clinical work in Western Isles Hospital and / or Uist and Barra Hospital. Updated on 030906 Page 3 of 11 6. DIMENSIONS Management and Professional Responsibility: 1. Responsible for the delivery of an efficient and effective Diagnostic Imaging Service in NHSWI and other Referring Boards, taking account of national standards, statutory requirements and the NHSWI Emerging Clinical Strategy. 2. To be responsible for operational service delivered on a 24/7 basis across two hospital sites. 3. Management and professional leadership of all radiographer and radiographer assistants across all clinical specialities within Radiology with responsibility for training, personnel management and professional development. 4. Informing the business planning process and responsibility for physical resources including specialised equipment and technology. 5. To fully participate in the development and implementation of strategic planning for service development within Diagnostic Imaging Services. 6. Responsibility for operational and professional leadership and for provision of professional advice on Diagnostic Imaging issues to members of the senior Management Team and the Board. Financial Responsibility: 1. Provides information to Senior Management on the use of financial resources 2. Negotiating the allocation of financial resources by justifying the needs of the services 3. Providing information to individual section budget managers on the effective and efficient use of financial resources including areas of wastage, areas for improvements and budgetary savings. 4. Ensuring that the budget is used as per Standing Financial Instructions for NHS WI 5. Reviewing the budget on a regular basis to ensure adherence to allocation and distribution of financial resources 6. 7. Ensure best value in procurement and service development. Clinical areas: General Radiography including A+E, GP plain film radiography, In and Out Patients, Fluoroscopy, Theatre, Mobiles and Multislice CT. Radiography services are provided at 2 sites within NHS Western Isles, Western Isles Hospital & Uist & Barra Hospital with all examinations being reported at the former. Clinical activity: 17,000 examinations per annum. 6,000 CT scan examinations per annum Department Clinical provision: Updated on 030906 Page 4 of 11 24/7 There is a requirement to ensure that OOH service requirements are met by providing adequate resources. Responsibility Clinical Staff: Direct and supervise the workload of the Radiographers and Radiographic Helpers as required. Direct and supervise Student Radiographers on clinical placement as required. Assist in the training and induction of a new member of staff or allocate the task to appropriate staff. 7. ASSIGNMENT AND REVIEW OF WORK 1. The post holder is the professional lead in radiography for NHS Western Isles. 2. Work is mainly self-directed within the National AHP policies and the Professional Code of Conduct for radiographers. 3. Review of work is undertaken annually by performance appraisal with agreed objectives. 4. The post holder is professionally accountable to the Clinical Lead in Radiology and the Nurse Director. 5. The post holder is operationally accountable to the Hospital Lead. 8. EQUIPMENT AND MACHINERY X-ray equipment: 1. Digital Fluoroscopy unit 2. General purpose digital x-ray equipment: 3. Orthoantomograph/Lateral Ceph units 4. Multislice CT scanner 5. Contrast injectors 6. Air insufflator 7. Mobile x-ray units 8. Mobile image intensifiers 9. Fuji Computed Radiography System 10. Kodak Laser imager. 11. Manual Handling Aids: Mechanical patient hoists, PAT slides, GLIDE sheets Computer Systems: 1. Radiology Information System (RIS) – to register patient details and data management. 2. Picture Archive and Communication System (PACS) - for storage, access and transfer of images. 3. Use software programmes such as Microsoft word to create documents and tables for quality assurance and audit. 4. Access the Internet and Trust Intranet for personal and professional development Updated on 030906 Page 5 of 11 9. DECISIONS AND JUDGEMENTS Operational/Strategic: 1. Using knowledge, skill and judgment ensure that all decisions support the advancement and implementation of modern, needs led, evidence based, safe service development within Diagnostic Imaging Services. 2. Using knowledge, skill and judgment, manage appropriately and continually develop the department and staff to ensure delivery of a high quality Medical Imaging service 24/7 that best serves the range of patient specialties. 3. Be accountable for own professional actions. 4. Works within Codes of Practice, occupational standards and Policies and Procedures. 5. Oversees the allocation of duties, supervision and training of clinical staff. 6. In conjunction with the Clinical lead in Radiology contributes to departmental policy and procedural changes. Clinical: 1. Uses clinical judgment and experience to ensure optimum imaging standards and patient care for individual cases. 2. Uses clinical experience and knowledge to justify General Radiological examinations in accordance with the Ionising Radiation (Medical Exposure) Regulations 2000 (IRMER). 10. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB 1. Ongoing service development to comply with organisational needs and legislative requirements within a finite resource allocation. 2. Managing change within relevant governance frameworks. 3. Management of staffing issues within a disparate staff group across a range of functions. 4. Sickness absence. 5. Dealing with the destabilising effect of inconsistency and lack of service continuity due to continual reliance on short term locum provision and absence of clinical leadership. 6. Being aware of how quickly a controlled and stable situation can become an emergency, situation and responding with speed and accuracy to minimise delays in treatment or diagnosis. 11. COMMUNICATIONS AND RELATIONSHIPS Updated on 030906 Page 6 of 11 1. Utilise well developed interpersonal skills including negotiation, influencing, facilitating, conflict resolution and ability to develop positive working relationships at times by use of persuasion with a wide variety of personnel and agencies. 2. Communicate with staff, service users and members of the public in a professional and courteous manner, communicating with a wide range of staff both internally and externally ranging from local to national level, which may include support services, clinical services and partner agencies. 3. Influence NHS Western Isles strategic agenda by raising the Radiology/Radiography profile and facilitating understanding of the contribution that the profession can make to overall organisational agenda. 4. Ensure effective interpretation of policy and procedural information and organise this information in a way that all levels of staff understand the local priorities in the context of the wider agenda. 5. Adapts methods and content of communication to meet the needs of peoples' different levels of understanding and varied cultural requirements. 6. Provides advice on issues, representing and articulating different viewpoints and testing general understanding. 7. Ensures records and reports are created, shared and stored in line with current organisational policy and legislation, e.g. Data Protection Act. 8. Acts as a role model demonstrating communicating approaches that are consistent with national legislation and local policy and guidance. 9. Demonstrate well-developed formal presentation skills. 12. PHYSICAL, MENTAL, EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB Physical Demands (Managerial Duties) 1. Long periods sitting at a PC. 2. Working in a dry atmosphere either air conditioning or central heating. (Clinical Areas) 1. Moving heavy ceiling mounted X-Ray tubes throughout three dimensions during clinical examinations.. 2. Moving, handling and positioning patients for radiological examinations demands an ongoing high level of physical strength and fitness. 3. Ensuring a safe environment for both patients and staff requires that all heavy lead lined doors be closed and locked for each examination. 4. Cleaning of x-ray equipment regularly and changing mattress sheets involves bending and lifting. Updated on 030906 Page 7 of 11 5. Transfer of patients from trolleys, beds and chairs onto x-ray tables requires the use of safe lifting and handling skills. This is done with and without the use of mechanical aids to ensure patient and self safety. Mental Demands: (Managerial) 1. Working at times under pressure to ensure the delivery of a safe efficient and effective Diagnostic Imaging Service in Western Isles Hospital and Uist and Barra Hospital. 2. Consistently adhering to national standards, statutory requirements and contributing towards and working in line with the NHS Western Isle emerging Clinical Strategy. 3. Continually ensuring the delivery of operational services on a 24/7 basis across both hospital sites, 4. Continually ensuring and providing effective management and professional leadership of all administrative, radiographer and , radiographer assistants across all clinical specialities within Radiology 5. Taking responsibility for all elements of training, personnel management and professional development. 6. Continually informing the business planning process and taking responsibility for physical resources including highly specialised equipment and technology. 7. Fully participate in the development and implementation of strategic process for service development within Diagnostic Imaging Services. 8. Taking full responsibility for operational and professional leadership and for provision of professional advice on Diagnostic Imaging issues to members of the senior Management Team and the Board. 9. Managing the radiology budget ensuring compliance with SFI, producing business cases to support departmental development and expenditure. 10. Continually monitoring and reviewing departmental and organisational governance requirements. (Clinical) 1. Providing supervision to staff when performing and assessing one’s own examinations requires frequent concentration in unpredictable situations. 2. Prioritising workload requires diplomatic skills in discussion with referrers who all believe their patient should take priority. 3. Should imaging equipment malfunction during an examination evaluate the situation and provide an immediate solution. Provide advice and supervision to other radiographers encountering such a situation. Emotional Demands: Updated on 030906 Page 8 of 11 1. Care and understanding is required when dealing with patients who may be anxious, distressed or terminally ill. 2. Provide examinations in traumatic circumstances for critically injured patients in the accident and emergency department. Working Conditions: Clinical environment / performing radiographic role 1. Occasional risk of physical abuse from patients/carers. 2. Be required to wear heavy lead rubber aprons during Fluoroscopy Procedure.s Risk of exposure to scattered Ionising Radiation. 3. Periods of time spent in front of VDU’s processing data. 4. Working with equipment that has constant low level noise. 5. Frequently working in unpleasant conditions such as body odour, bodily fluids. Managerial Environment / performing managerial role: 1. Prolonged periods of concentration required when dealing with strategic or operational issues. 2. Prolonged periods of time spent in front of computer 3. Constant interruptions in person from service users and staff members 13. KNOWLEDGE, TRAINING & EXPERIENCE REQUIRED TO DO THE JOB Essential: 1. HPC registration. BSc Hons in Radiography or DCR (R). 2. Post graduate or qualification to Masters Level in management. 3. Evidence of appropriate ongoing CPD. 4. Proven leadership skills. 5. IT skills. 6. Several years post registration experience in clinical practice 7. Extensive supervisory and or / management experience in Radiography. 8. Practice experience in a specialised modality (e.g. Ultrasound / CT/Dexa) 9. A firm understanding of Radiation Protection. 10. A firm understanding of Health and Safety and clinical risk management. STANDARD ELEMENTS Updated on 030906 Page 9 of 11 STANDARD ELEMENTS Confidentiality Comply with all approved NHSWI Polices and Procedures. Comply with NHSWI Communication Strategy and Media Strategy. This involves taking the necessary precautions when transmitting information only disclosing it to those who have the right and need to know it. All personal health information is held under strict legal and ethical obligations of confidentiality. NHS staff must follow guidance (NHS Code of Practice on Protecting Patient Confidentiality) before disclosing any patient information. All staff must respect confidentiality of all matters that they may learn relating to their employment, other members of staff, patients and their families. Health and Safety: Assist in maintaining own and others’ health, safety and security. This involves: a) Complying with Board health and safety policies, procedures and participating in mandatory training. b) Maintaining a safe working environment and reporting any issues of concern as appropriate. NHS Western Isles attaches the greatest importance to the health and safety of its employees. It is the Board policy to do all that is reasonable to prevent personal injury and hazard to health by protecting staff and others including the public from foreseeable hazards compatible with the provision of proper services to patients. The Board expects its entire staff to take reasonable care of their own health and safety and that of others who may be affected by their acts or omissions at work. More detailed information is given in departmental safety policies where appropriate. Ensure own actions support equality, diversity and rights. This involves: a) Acting in ways consistent with the Board’s policies and procedures. b) Treating those you come into contact with equitably and with respect. c) Recognising the need for aids or adaptations. This job description is subject to review at any time in consultation with the Post holder. Please note: The Working Time Regulations (1998) require that you should not work more than an average of 48 hours in each week. For example, in a 26 week period you should work no more than 1248 hours. To work any more than this you must have the Updated on 030906 Page 10 of 11 authorisation of your manager and you must sign an opt-out agreement stating that you choose to work extra hours. Name of Post holder: Signature of Post holder: Name of Manager: Signature of Manager: Date: Updated on 030906 Page 11 of 11