ENTRY FORM
Emerging Business Award
Medium Business Award
Small Business Award
Large Business Award
Background Information
YOUR BUSINESS DETAILS
Business/Organisation name:
Trading name (if different from above):
Year of establishment:
Category Entered:
Awards Entry contact name:
Position:
Phone:
Mobile:
Email address:
Postal address:
Web address (if applicable):
Street Address:
2015 South Canterbury Chamber of Commerce Business Excellence Awards
Aoraki Development Business & Tourism ph: 03 687 2682
www.southcanterbury.org.nz/awards
Name of CEO or equivalent:
 Entrants may enter one category only. Please clearly mark (X) the category you wish to
enter.
 Entering the Innovation and Technology Award is optional.
You will automatically be entered in People’s Choice.
 Winners in each category will automatically be eligible for the Supreme Award.
 If you wish to enter Retail Award or Community Service Award please complete the
specific entry form for these awards. You can enter a category as below and Retail
Award/Community Service Award but must complete both entry forms.
Category
Category size is based on Fulltime Equivalent Staff (FTE)
Emerging Business Award
Operating for less than 3 years
Small Business Award
FTE Staff
Medium Business Award
Large Business Award
1 - 15
FTE Staff
FTE Staff
16 - 50
51 +
Special Awards
 Innovation and Technology
Optional entry
Yes we are entering the Innovation and Technology Award.
Complete Section 8 on the Entry Form.
No we are not entering the Innovation and Technology Award
2015 South Canterbury Chamber of Commerce Business Excellence Awards
Aoraki Development Business & Tourism ph: 03 687 2682
www.southcanterbury.org.nz/awards
 People’s Choice
 Supreme
Please note: Businesses are judged out of a total of 100 points. The top five scoring entrants in each
category will become category finalists; however entrants must score over 60 points to qualify to become
a finalist.
Overview
Your entry consists of components of a business plan. Your entry is confidential to
the independent judges and Aoraki Development Business & Tourism guarantees
that the information in the entries submitted will be treated with strict confidentiality.
Business Plan
A good business plan sets out where your business is now, where you want to take
it and the steps in place to achieve those goals.
For each section you may supply graphs and pictures to illustrate your business
growth and success at a glance.
Your business plan should cover and will be assessed against
each area:







Introduction and Business Description
Management and Strategy
Marketing and Promotion
Workforce Focus
Customer Service
300 words
1000 words
1000 words
500 words
500 words
(5 points)
(25 points)
(20 points)
(15 points)
(15 points)
Performance and Success measures
Mystery Shopper
1000 words (15 points)
(5 points)
2015 South Canterbury Chamber of Commerce Business Excellence Awards
Aoraki Development Business & Tourism ph: 03 687 2682
www.southcanterbury.org.nz/awards
N.B. All word counts are approximate but your answer should not exceed the amount listed in
each section. By keeping to the suggested word counts your entry will be succinct and clear
for the judges.
2015 ENTRY
1.
Introduction and Business Description
300
words
Explain what your business does, its operating environment and
structure. Ensure you state your legal entity/structure. Assume the judges
know nothing about your business.
(5
points)
2.
Management and Strategy
words
1000
Describe how your business is managed and your business ideas
and plans.
Set out your:
•
Mission statement/organisational values
•
Strategic objectives and goals for the next 1 – 5 years
•
Organisational structure
•
Planning processes and how planning is completed
•
Leadership and decision making processes
2015 South Canterbury Chamber of Commerce Business Excellence Awards
Aoraki Development Business & Tourism ph: 03 687 2682
www.southcanterbury.org.nz/awards
•
•
How you motivate yourself and if you employ staff, outline your staff
training and motivation
Quality and risk assessment controls, including your HR and financial
controls
(25 points)
3.
Marketing and Promotion
1000
words
Describe your marketing ideas and plans.
Set out your:
•
Overall marketing philosophies – your product or service and its
positioning in the market
•
Pricing methods
•
Promotional strategies - could include social media, use of IT
•
Distribution strategies - how you reach your market
•
May include market research - collection of customer feedback and
data, competitor analysis
(20 points)
4.
Workforce Focus
500 words
Describe how you invest in skills development training for your staff and/or
management.
•
•
•
•
•
Sole traders should describe how they invest in their own
professional development and training and stay up to date with latest
industry developments
Describe the process for employee recognition
Describe the approach to recruitment and retention
Describe your company’s approach to employee well-being and
satisfaction
Describe how skills development and/or training has improved
business productivity or advanced your business. Specific
examples and evidence should be supplied
(15 points)
2015 South Canterbury Chamber of Commerce Business Excellence Awards
Aoraki Development Business & Tourism ph: 03 687 2682
www.southcanterbury.org.nz/awards
5.
Customer Service
500 words
Describe how your business sets and implements customer service.
This could include
•
Personal presentation and greeting customers
•
Waiting times
•
Email/website/social media communication
•
Product knowledge and sales skills
•
Show how customer focus is built into the culture of the company and
instilled into the behaviour of all managers and staff
•
Customer satisfaction measurement and response plan for complaint
handling
•
Outline how you ensure all staff are fully skilled in providing service
excellence, and training programmes undertaken
(15 points)
6.
Performance and Success measures
Describe how your business performs in areas such as

Customer and staff satisfaction

Sustainability measures

Productivity improvements

Market share improvements

Business growth record

Financial indicators

Business efficiency

Community and industry involvement
Give 10 reasons why your business is a winner
7.
1000 words
(15 points)
Mystery Shopper
All finalists will be mystery shopped prior to marks being finalised. Mystery
shopper points will be added to judges’ totals to obtain category winners.
(5 points)
OPTIONAL ENTRY
8.
Special Award - Innovation and Technology
500
Words
2015 South Canterbury Chamber of Commerce Business Excellence Awards
Aoraki Development Business & Tourism ph: 03 687 2682
www.southcanterbury.org.nz/awards
The top mark from this section will receive the Innovation & Technology Award.
 You may choose not to enter the Special Award for Innovation and Technology.
 If you do not wish to enter please do not complete this section in your entry.
 Points awarded for this section are separate to the Category entry.
Describe and demonstrate how you have incorporated innovation and technology in
the day to day running of your business and how this contributes to productivity and
maximisation of profits.
This could include:
• Innovative techniques.
• Creative innovations.
• IT innovations.
• Use of technologies.
2015 Submitting Your Entry
Entries close 5pm Friday 19 June 2015
Ensure that your entry does not exceed the word count for each section.
Ensure your entry is signed.
Please post, deliver or email one copy of your completed entry form to:
2015 South Canterbury Chamber of Commerce Business Excellence Awards
Aoraki Development Business & Tourism ph: 03 687 2682
www.southcanterbury.org.nz/awards
South Canterbury Chamber of Commerce Business Excellence Awards
P O Box 560
Timaru 7940
Or electronically to awards@southcanterbury.org.nz
Please note: Entries close 5pm Friday 19 June 2015. No late entries will be accepted.
CHECKLIST
Please ensure you can answer ‘YES’ to the following questions prior to signing your entry:
☐I have answered sections 1 – 6.
☐I am entering the Innovation and Technology Award and I have competed section 8.
☐I have read and understand the Entry Information and Guidelines.
☐I understand that if our company becomes a category finalist, the judges may request
supplementary information to determine the category winner.
☐I understand that if our company becomes a category finalist we will be required to
provide a media release, short script for video production and a company spokesperson to
appear on the video.
Declaration:
I declare to the best of my knowledge the information contained in this Entry Form is true
and correct. I have read and understood the criteria for the category selected and confirm
that the submitted entry meets the criteria.
Name of Contact: _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Signature: _ _ _ _ _ _ _ _ _ _ _
Date: _ _ _ _ _ _ _ _ _ _ _
2015 South Canterbury Chamber of Commerce Business Excellence Awards
Aoraki Development Business & Tourism ph: 03 687 2682
www.southcanterbury.org.nz/awards