Job Description
Job Title:
Hallkeeper
Team/Service:
Facilities Management
Business Unit:
TEDC
Responsible To:
Senior Hallkeeper
Salary Grade: (Spinal column points)
Spinal Column Points: 10 – 13
1. Key Purpose of Job
1.1.
The unlocking in the morning and securing in the evening of the corporate buildings,
covering Torquay, Paignton and Brixham
1.2.
Being responsible for minor maintenance repairs, lifting, setting up for functions and
cleaning of designated areas within the corporate estate
1.3.
To report to the Senior Hallkeeper on a daily basis
1.4.
To work to a rota system that will include evening and weekend work to cover functions
that are held in the public rooms within the corporate buildings
1.5.
Providing a portering service across the corporate estate
2. Anticipated Outcomes of Post
2.1.
To provide an effective caretaking service within the Council’s administrative buildings
throughout Torbay. The post will be required to work from various sites across the Bay
as part of a rota system
3. List Key Duties and accountabilities of the post
3.1.
Responsibility for unlocking the designated corporate buildings in the mornings and
securing them in the evenings
3.2.
Responsibility for the setting up and clearing for events and functions in the public rooms
and halls within the corporate buildings. This may include the lifting and carrying of heavy
furniture
3.3.
Responsibility for the cleaning of areas not covered by the Council’s cleaning services
contract. This may involve the use of heavy duty equipment
3.4.
Carrying out a basic portering service between Council departments within the corporate
buildings
3.5.
The restocking and cleaning of vending and water machines, which will include the lifting
and delivery of 18kg water bottles
3.6.
Undertaking maintenance requests including the replacement of lights and the clearing of
down pipes throughout the corporate buildings. This may involve the use of ladders and
working at height
3.7.
Directing and assisting members of the public throughout the corporate buildings
3.8.
Responsibility for monitoring the behaviour of attendees during functions held within
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corporate buildings. To report any unacceptable behaviour to the Senior Hallkeeper
3.9.
Responsibility for the routine testing of alarms systems within the designated corporate
buildings
3.10. To liaise with and take direction from the Senior Hallkeeper on a daily basis
3.11. Arranging for the appropriate flags to be flown from the designated corporate buildings
3.12. To be flexible and multi-skilled enabling cover for sickness and holiday at all of the
corporate buildings
3.13. To be able to undertake office/furniture moves within all of the corporate buildings. This
may involve the use of staircases on occasion as not all of the corporate buildings are
fitted with lifts. There will be the requirement to lift furniture, move files, cabinets and
stationery that can weigh in excess of 20kgs
3.14. Ensuring that the designated corporate buildings are secure against potential fires,
damage and unauthorised entry in both the mornings and evenings
3.15. The ability to drive the Facilities Management transit vehicle for deliveries/office moves
within the corporate estate
4. Give examples of the typical types of problems and decisions the post will be required to
make
4.1.
The Hallkeepers may be required to assist with and advise on the appropriate set up for
functions within the public rooms and halls
4.2.
The Hallkeepers may be required to decide if an out-of-hours function is becoming unruly
and, if, appropriate, to contact the Senior Hallkeeper
5. Budgetary / Financial Responsibilities of the post
5.1.
None
6. Supervision / Line Management Responsibilities of the post ( Please show / provide
organisation structure as an appendices, showing official reporting lines
6.1.
None
7. Working Environment & Conditions of the post
7.1.
The post holder will be required to undertake duties within all areas of the corporate
estate and have the ability to travel between buildings. The post is not office based.
There will be occasions where the post holder will be required to work outside
8. Physical Demands of the post
8.1.
The requirement for the lifting/carrying of office furniture/files/stationery can weigh in
excess of 20kgs
8.2.
The requirement for cleaning that will involve bending and pushing. Heavy duty cleaning
equipment may be used on occasions
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8.3.
The carrying and lifting of water bottles for the water coolers. Bottles weigh 18kg
8.4.
The requirement to work at height on occasion to change lighting/ceiling repairs
8.5.
The requirement for lifting/carrying trestle tables and chairs to set up/clear for functions
and meetings within the public rooms and halls
9. Specific Resources used by the post
9.1.
The Facilities Management vehicle for deliveries so a driving licence would be required
for office moves and the restocking of the corporate buildings
9.2.
The use of heavy duty cleaning equipment
10. Key Contacts and Relationships
10.1. External
10.2. Members of the public who book meetings/functions within the public rooms and halls
within the corporate building
10.3. Internal
10.4. The Senior Hallkeeper, the FM Coordinator, the FM Manager, Torbay Council officers,
colleagues of the TEDC
11. Other Duties
To undertake additional duties as required to include driving the FM transit vehicle to various sites
across the bay
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Other Information
a) All staff must commit to Equal Opportunities and Anti-Discriminatory Practice.
b) Torbay Development Agency adopts Torbay Council’s Smoke-Free Policy and the postholder is prohibited from smoking in any corporate buildings or enclosed spaces within the
curtilage of buildings. Smoking breaks are not permitted within work time; however, in
services where the flexi-scheme is in operation, employees may take reasonable break
times outside of core hours, in accordance with flexi-time arrangements. Employees should
follow the flexi-scheme procedure for agreeing time away from their duties in the normal
manner with their immediate colleagues and line manager, with break start and finish times
being recorded, as with any other break-time arrangement.
c) The post-holder is expected to familiarise themselves with and adhere to all relevant Policies
and Procedures.
d) The post-holder must comply with Health and Safety requirements as outlined in the H&S
policy appropriate to the role.
e) This post is based at Tor Hill House but the post holder may be required to move their base
to any other location within the Council at a future date.
f) You will be asked to complete a Criminal Records Self Declaration Form. Criminal
convictions will only be taken into account when they are relevant to the post. You will only
be asked to disclose ‘unspent’ convictions
g) Torbay Development Agency is a trading name of Torbay Economic Development Company
Ltd which is a company controlled by the Council of the Borough of Torbay.
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Person Specification
Note for Candidate
All Candidates
The supporting statement on your application form will be used to assess ability to meet the essential requirements of the role, so you
should explain how you meet each of the numbered essential requirements within your supporting statement.
In a competitive situation, the desirable criteria may be taken into consideration, so you are encouraged to show how you also meet each of
the desirable criteria.
Candidates who consider that they have a disability
Reasonable adjustments will be made to the job, job requirements or recruitment process for candidates with a disability.
If you consider yourself to have a disability you should indicate this on your application form, providing any information you would like us to
take into account with regard to your disability in order to offer a fair selection interview.
Where ever possible and reasonable we will make adjustments and offer alternatives to help you through the application and selection
process.
If you have indicated that you have a disability on your application form you will be guaranteed an interview if you clearly demonstrate in
your supporting evidence how you broadly meet the essential requirements of the role.
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Person Specification
Job Title:
Team:
Hallkeeper
Essential Skills and Effectiveness:
1. To be able to lift and move office furniture (desks/files/chairs)
2. To be able to carry items such as water bottles (18kg)
Facilities Management
Desirable Skills and Effectiveness:
1. Basic IT skills
2. Knowledge of basic plumbing
3. The ability to communicate effectively
Essential Knowledge:
Desirable Knowledge:
4.
5.
6.
7.
3. PAT testing
Health and Safety awareness
Caretaking experience
Manual Handling
Working at height
Essential Experience/Achievements:
8.
9.
10.
Desirable Experience/Achievements:
4.
5.
6.
Essential Qualifications/Professional Memberships:
Desirable Qualifications/Professional Memberships:
7.
11. Educated to GCSE standard or equivalent relevant
experience.
12. A full driving licence to enable the driving of the Facilities
Management vehicle
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Essential – Other requirements of the job role

Ability to carry out the physical requirements of the role (i.e. manual handling lifting of furniture/files/water bottles – can be up to 20ks
in weight)


Ability to travel efficiently between various buildings as post will be required to work from alternative sites across the bay
Ability to accommodate unsociable hours

Ability to accommodate shift patterns

Ability to travel efficiently between various buildings out side of core working hours as post will be required to work from alternative
sites across the bay
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