Clinical Nurse Specialist Heart Failure (General) Job Specification Job Title and Grade Competition Reference Closing Date Clinical Nurse Specialist Heart Failure (CNS) (Grade Code 2632) Proposed Interview Date(s) Taking up Appointment Organisational Area Location of Post Week Commencing 14th November 2011 NRS0499 19th October 2011 at 2:00pm To be indicated at job offer stage All Health Service Executive (HSE) Regions Initial vacancies are available in the following sites: HSE Dublin Mid Leinster Midlands Regional Hospital, Tullamore St. Colmcille’s Hospital, Loughlinstown HSE Dublin North East Connolly Memorial Hospital, Blanchardstown Cavan General Hospital HSE South Cork University Hospital Waterford Regional Hospital HSE West Reporting Relationship Purpose of the Post Galway University Hospital Limerick Regional Hospital Sligo General Hospital A panel will be formed from this recruitment campaign and future permanent or specified purpose vacancies will be filled from this panel. The tenure of these posts will be indicated at "expression of interest" stage. The post holder: Is professionally accountable to the Director of Nursing (DON) or designated clinical officer as required and works in partnership with the multi disciplinary team. Will report to the Assistant DON or designated officer as required on operational matters. The role of the CNS (Heart Failure) is to provide for the care and on-going management of patients with heart failure. The post holder will be required to work as a key member of the multidisciplinary team (MDT) providing physical, psychological and emotional support to heart failure patients and their families throughout their heart failure disease trajectory. She/he will act as a liaison between Heart Failure Services, Primary Care Teams, and other agencies. The post holder will work as part of the MDT to achieve the strategic objectives of the Heart Failure Service in hospitals nationally, to develop the nursing role within the heart failure services in line with the Heart Failure National Clinical Programme Model of Care and associated guidance. The CNS (Heart Failure) will have direct involvement in and extensive knowledge of the specialist area of practice and will be responsible for providing clinical advice and support for patients and their families and for other members of the multi-disciplinary team. 1 Principal Duties and Responsibilities Specialty practice of the CNS includes: Clinical practice Education and training Research implementation and audit Consultancy roles Advocate Professional Responsibilities The CNS (Heart Failure) will: Practice nursing according to the Code of Professional Conduct and the Scope of Practice Framework as laid down by the Irish Nursing Board (An Bórd Altranais) and the National Clinical Guidelines Adhere to national, regional and local Health Service Executive (HSE) guidelines, policies, protocols and legislation Work within their scope of practice and take measures to develop and maintain the competence necessary for professional practice Maintain a high standard of professional behaviour and be accountable for their practice Be aware of ethical policies and procedures which pertain to their area of practice Respect and maintain the privacy, dignity and confidentiality of the patient Follow appropriate lines of authority within the Nurse Management structure Clinical Practice The CNS (Heart Failure) will: Work in collaboration with other members of the multidisciplinary team in assessing, planning, implementing and evaluating an individualised plan of care for patients with heart failure related illnesses which meets each patient's needs. Provide a specialist nursing service for patients with a diagnosis of heart failure who require support and treatment, throughout their care continuum Provide an efficient, effective, and high quality service, respecting the needs of each patient Effectively manage time and caseload in order to meet the needs of a changing and developing national heart failure service within agreed protocols make variations in prescribed clinical options Accept appropriate referrals from members of the multidisciplinary team and other allied health professionals. In collaboration with medical staff, refer patients for diagnostic tests and investigations which have been agreed within set protocols Evaluate clinical problems in conjunction with others team members, co-ordinate investigations, therapies and patient follow-up Provide nurse led secondary disease prevention clinics in conjunction with the Consultant Monitor and ensure maintenance of adequate and effective discharge planning for patients returning to their own homes or residential care Arrange referrals to other appropriate specialist services in consultation with the consultant Provide psychological support for patients and their families. Communicate with patients, families and friends, assess needs and provide relevant support, information, education, advice and counselling when and where necessary Develop close working links with other Cardiology Services Work closely with colleagues across the integrated services programme in order to provide a seamless service delivery to the client within the integrated services programme Contribute to the development and implementation of information sharing protocols, audit systems, referral pathways, individual care plans and shared care arrangements Educate and provide supportive care to the patient and their family through all stages of heart failure disease trajectory Identify and utilise professional and voluntary resources and facilities at local and national level by direct or indirect referral 2 Participate in the Departmental Clinical Governance processes, working in partnership with the Head of Department, Clinical Nurse Manager 3 (CNM3) and Clinical Governance lead and local heart failure governance group Maintain professional standards including patient and data confidentiality Education and Training The CNS (Heart Failure) will: Maintain clinical competence in patient management, aligned to current and future developments in the field of Heart Failure. Keep abreast of current trends in Nursing through reading, attending seminars and having thorough knowledge of Nursing Policy and Standards. Maintain and develop personal practice standards and keep informed of progress and up to date knowledge in the field of Cardiovascular Health nursing. Seek advice and assistance with assigned cases which prove to be beyond the scope of his /her professional competence Identify patient and carer education needs Educate patients and their carers about their heart failure, self care/management and effective coping strategies Develop, with the team, relevant education material for patients and their carers Identify the educational needs of other professionals including student nurses and participate in training programmes for nursing staff and other members of the multi disciplinary team and key stakeholders Work with and supervise the care given by Student Nurses and provide for their personal and professional development. Co-operate with colleagues and in providing maximum learning opportunities for all staff and students. Use every opportunity for discussion, demonstrations and teaching for both patients and staff. Liaise and foster good communications with the Nurse Education Centre. Participate in the orientation programmes of all new staff within the department and inservice programmes. Audit and Research The CNS (Heart Failure) will: Maintain an awareness of current development and research findings with regard to this speciality Promote individual best practice interventions in accordance with the identified needs of patients Take a pro-active role in the formulation of evidence based policies, procedures and guidelines for practice Participate in clinical and organisational audit to continually evaluate the effectiveness of the service provided against established research I evidence Initiate and promote nursing research and associated research in this specialist area Contribute to ongoing monitoring and evaluation of the service as appropriate Ensure that Hospital Standards are maintained and monitored to improve the quality of total care to all who come into contact with Hospital Services. Promote and support the delivery of quality improvement plans and other components of internal and external quality assurance programmes e.g. HIQA Programmes, Hygiene, Infection Prevention & Control, Discharge Planning. Contribute to the development of key performance indicators and monitoring of same within the Heart Failure service Continually monitor the service to ensure it reflects current needs Implement and manage changes identified within the Heart Failure Service 3 Patient Advocate The CNS (Heart Failure) will: Act as patient advocate, involving communication, negotiation and representation of heart failure patients values and decisions in collaboration with other members of the MDT Liaise with other health service providers in the development and ongoing delivery of the national heart failure service. Develop & support the concept of advocacy particularly in relation to patients' participation in decision making thereby enabling informed choice of treatment options Provide and advocate for appropriate assessments, supports and strategies for patients with disease related changes and difficulties Establish, maintain and improve procedures for collaboration and cooperation between Acute services, Community services, Primary Care and voluntary organisations Ensure that the physical, psychological and spiritual needs of the patient are attended to and collaborate with other health care staff as required. Take appropriate action on any matter identified as being detrimental to staff and/or service user care or well being / may be inhibiting the efficient provision of care Ensure the views of all consumers are effectively sought, channelled and acted upon Adopt and develop the concept of customer care and challenge any interaction which fails to deliver a quality service to internal and external customers Ensure the efficient action of complaints in accordance with HSE Policy Consultant The CNS (Heart Failure) will: Act as resource in providing specialist knowledge, expertise and care in liaison with the multidisciplinary team. Promote the role of the Heart Failure Nursing Services among health care staff. Work with, support, advise and help build up the knowledge and expertise of the other healthcare professionals involved in providing care for Heart Failure patients Represent the unit at local, national and international meetings as required Health & Safety The CNS (Heart Failure) will: Comply with the policies, procedures and safe professional practice of the Irish Healthcare System by adhering to relevant legislation, regulations and standards Document appropriately and report any near misses, hazards and accidents and bring them to the attention of relevant / designated individual(s) in line with best practice Work in a safe manner with due care and attention to the safety of self and others Be aware of risk management issues, identify risks and take appropriate action Comply with department procedures with regard to assessment, recommendation and or manufacturing of all assistive devices Promote a culture that values diversity and respect Employees must attend mandatory Health and Safety Training Have a working knowledge of HIQA Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc Administration The CNS (Heart Failure) will: Participate in the development of operational and service planning for the delivery of Heart 4 Eligibility Criteria Qualifications and/ or experience Failure services Contribute to policy development and formulation, performance monitoring, business planning and budgetary control Maintain accurate and up to date statistics of the service provided, including records of patient contacts Maintain accurate and contemporaneous records/data on all matters pertaining to the planning, management, delivery and evaluation of this service in line with Health Service Executive requirements. Ensure that records are safeguarded and managed as per HSE / local policy and in accordance with relevant legislation Submit activity data / furnish appropriate reports to the DON as required Ensure that the care setting is maintained in good order using appropriate models, that supplies are adequate and that all equipment is in good working order and ready for immediate use Requisition with due economy. Ensure that equipment is maintained according to Hospital Policy. Assist in the implementation of Information Technology developments. Undertake other duties as required by the DON or his / her designate The above Job Specification is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the post which may be assigned to him / her from time to time and to contribute to the development of the post while in office. Candidates must on the closing date of application: Be registered in the General Division of the Register of Nurses kept by An Bord Altranais or be entitled to be so registered and Have at least 5 years post registration experience in the division of the register in which the applicant is currently practising and Have a minimum of 2 years experience in the specialist area and Have the ability to practice safely and effectively fulfilling his/her professional responsibility within his/her scope of practice and Must demonstrate evidence of continuing professional development and From the 1st September 2010 must have a Level 8 post-registration National Qualifications Authority of Ireland major academic award relevant to the specialist area prior to application e.g. a relevant post-registration qualification in cardiovascular/heart failure care at NQAI level 8. Age No age restriction shall apply to a candidate except where he/she is not classified as a new entrant (within the meaning of the Public Service Superannuation (Miscellaneous Provisions) Act, 2004). In this case the candidate must be under 65 years of age on the first day of the month in which the latest date for receiving completed application forms for the office occurs. Health A candidate for and any person holding the office must be fully competent and capable of undertaking the duties attached to the office and be in a state of health such as would indicate a reasonable prospect of ability to render regular and efficient service. Post Specific Requirements, additional qualifications and/or experience required Character Each candidate for and any person holding the office must be of good character. Candidates must: Have undertaken and registered with the Irish Nursing Board (An Bórd Altranais) or agree to undertake, within an agreed timeframe, the Nurse Prescribing of Medicinal Products Certificate. Have undertaken or agree to undertake, within an agreed timeframe, the Nurse Prescribing of Ionising Radiation Certificate. 5 Skills, competencies and/or knowledge Other requirements specific to the post Competition Specific Selection Process Shortlisting / Interview Demonstrate practitioner competence and professionalism in order to carry out the duties and responsibilities of the role Display evidence-based clinical knowledge in making decisions regarding client care Displays the ability to anticipate, by using expert knowledge, changes in patient's condition in the cardiac care environment. (This includes the skills and competence to identify both adverse reactions to treatment and subtle deterioration in condition, intervening appropriately, interpreting and analysing blood/investigative results and clinical symptoms to inform diagnosis, modifying treatment/care regimes accordingly, requesting further tests, reporting and making recommendations to the appropriate member of the multidisciplinary team and implement the appropriate actions required.) Functions autonomously, without direct supervision in specialist nursing practice Demonstrates sound judgment in assessing the emotional and physical care of the patient in a holistic manner. Demonstrate a commitment to continuing professional development Demonstrate evidence of effective planning and organising skills Demonstrate the ability to build and maintain relationships including the ability to work effectively as part of a MDT Demonstrate evidence of ability to empathise with and treat patients, relatives and colleagues with dignity and respect Demonstrate effective analytical, problem solving and decision making skills Demonstrates excellent communication skills, including sufficient command of the English language so as to effectively carry out the duties and responsibilities of the role Demonstrates an awareness of legislation and standards relevant to the role Demonstrate an awareness of developments within the HSE Demonstrate knowledge of the HSE Transformation Programme Demonstrate a willingness to engage and develop IT skills relevant to the role A ranking and / or shortlisting exercise may be carried out on the basis of information supplied in your application form. The criteria for ranking and / or shortlisting are based on the requirements of the post as outlined in the eligibility criteria and skills, competencies and / or knowledge section of this job specification. Therefore it is very important that you think about your experience in light of those requirements. Failure to include information regarding these requirements may result in you not being called forward to the next stage of the selection process. Those successful at the ranking stage of this process (where applied) will be placed on an order of merit and will be called to interview in ‘bands’ depending on the service needs of the organisation. Code of Practice The Health Service Executive will run this campaign in compliance with the Code of Practice prepared by the Commissioners for Public Service Appointments (CPSA). The Code of Practice sets out how the core principles of probity, merit, equity and fairness might be applied on a principle basis. The Code also specifies the responsibilities placed on candidates, feedback facilitates for applicants on matters relating to their application when requested, and outlines procedures in relation to requests for a review of the recruitment and selection process and review in relation to allegations of a breach of the Code of Practice. Additional information on the HSE’s review process is available in the document posted with each vacancy entitled “Code of Practice, Information For Candidates”. Codes of practice are published by the CPSA and are available on www.hse.ie/eng/staff./jobs in the document posted with each vacancy entitled “Code of Practice, information for candidates or on www.cpsa.ie. The reform programme outlined for the Health Services may impact on this role and as structures change the job description may be reviewed. This job specification is a guide to the general range of duties assigned to the post holder. It is intended to be neither definitive nor restrictive and is subject to periodic review with the employee concerned. 6 Clinical Nurse Specialist Terms and Conditions of Employment Tenure The initial vacancies for this post are permanent and whole time. This post is pensionable. A panel will be formed from this recruitment campaign and future permanent or specified purpose vacancies will be filled from this panel. The tenure of these posts will be indicated at "expression of interest" stage. Appointment as an employee of the Health Service Executive is governed by the Health Act 2004 and the Public Service Management (Recruitment and Appointment) Act 2004. Remuneration The Salary scale for the post is: €47,089 - 47,886 - 48,559 - 49,659 - 50,874 - 52,067 - 53,260 54,604 - 55,852 9 (pro rata) Working Week The standard working week applying to the post is 37.5 hours (pro rata). HSE Circular 003-2009 “Matching Working Patterns to Service Needs (Extended Working Day / Week Arrangements); Framework for Implementation of Clause 30.4 of Towards 2016” applies. Under the terms of this circular, all new entrants and staff appointed to promotional posts from Dec 16th 2008 will be required to work agreed roster / on call arrangements as advised by their line manager. Contracted hours of work are liable to change between the hours of 8am-8pm over seven days to meet the requirements for extended day services in accordance with the terms of the Framework Agreement (Implementation of Clause 30.4 of Towards 2016). Annual Leave The annual leave associated with the post is to be confirmed at job offer stage. Superannuation Membership of the HSE Employee Superannuation Scheme applies to this appointment. Existing Members who transferred to the HSE on 1st January 2005 pursuant to Section 60 of the Health Act 2004 are entitled to superannuation benefit terms under the HSE Scheme which are no less favourable to those to which they were entitled at 31 st December 2004. Appointees to posts in the Mental Health Services which formerly attracted fast accrual of service should note that the terms of Section 65 of the Mental Treatment Act 1945 do not apply to New Entrant Public Servants as defined by Section 12 of the Public Service Superannuation (Miscellaneous Provisions) Act 2004. Probation Every appointment of a person who is not already an officer of the Health Service Executive or of a Local Authority shall be subject to a probationary period of 12 months as stipulated in the Department of Health Circular No.10/71. Protection of Persons Reporting Child Abuse Act 1998 This post is one of those designated in accordance with Section 2 of the Protection of Persons Reporting Child Abuse Act, 1998. You will remain a designated officer for the duration of your appointment in this post or for the duration of your appointment to such other post as is included in the categories specified in the Ministerial Direction. Such officer will on receiving a report of child abuse formally notify the Principal Social Worker in the community care area in which the child is living. An information pack containing more specific details will be issued on appointment to the post. Confidentiality In the course of your employment you may have access to, or hear information concerning the medical or personal affairs of patients and/or staff, or other health service business. Such records and information are strictly confidential and, unless acting on the instructions of an authorised officer on no account must information concerning staff, patients or other health service business be divulged or discussed except in the performance of normal duty. In addition, records must never be left in such a manner that unauthorised persons can obtain access to them and must be left in safe custody when no longer required. Infection Control Have a working knowledge of Health Information and Quality Authority (HIQA) Standards as they apply to the role for example, Standards for Healthcare, National Standards for the Prevention and Control of Healthcare Associated Infections, Hygiene Standards etc. 7