Trust Board – 27th August 2008 Information Governance 1. Overview The NHS Chief Executive in his letter dated 4th December 2007 (gateway 9185) to all NHS Trust Chief Executives requested that all NHS Organisations undertake a series of actions to: Review the transfer of person identifiable data (PID), relating to both patients and staff; Confirm that the methods used for transfer of data were secure; and Take immediate remedial action where this was found not to be the case. The NHS Chief Executive identified a number of immediate specific requirements for securing data in transit, which were to be actioned immediately: Undertake a review of all Trust systems and procedures and take immediate action if any shortfalls were identified; Checking that control on movement of person identifiable data is in line with Department of Health (DOH) guidance; Not holding person identifiable data on portable media unless encrypted, No longer permitting bulk transfer of person identifiable data, unless absolutely needed for direct patient care, unless secure processes are in place; Ensuring there is data protection, incident reporting and risk assessment processes in place. All NHS organisations were initially given two deadlines by which to complete these actions and provide assurance to their respective SHA’s, 21st December 2007 for bulk transfers of personal data (51 data items and above) and 31st of January 2008 for all other transfers of personal data. Both deadlines were met by NGH. These measurers were in addition to the completion of the Information Governance (IG) Toolkit completed by each NHS organisation for submission to the DOH at the end of March each year. NGH submitted the assessment of version 5 of the IG Toolkit with a score of 75%, RAG status green. A further letter from the NHS Chief Executive dated 20th May 2008 (gateway 9912) to all NHS Chief Executives requested that: PCT’s review Trust action plans against the IG Toolkit annual returns. SHA’s should consider an independent audit of PCT’s and Trust’s on their information governance standards associated with the NHS CFH information governance statement of compliance as part of the IG Toolkit. SHA’s should ensure that all organisations have appropriate access to information governance subject matter experts. All NHS organisations must now include details of Serious Untoward Incidents involving data loss or confidentiality in their Annual Reports for 2007/8. All NHS organisations must now make specific reference to information governance in terms of identifying and managing information risks in their Annual Statement of Internal Controls Form 2007/8 onwards. 1 All NHS organisations must identify a Senior Information Risk Owner at Board level who will be required to take ownership of the organisations Information Risk Policy, act as an advocate for information risk on the Board and provide written advice to the accounting officer on the content of their Statement of Internal Control in regard to information risk. 2. Process and Timescales East Midlands SHA have now instigated an independent audit of Trust’s information governance standards, which will be carried out by East Midlands NHS Internal Audit Services and will be completed by the 30th September 2008 (see Annex A). Northampton PCT has now been tasked by the SHA to review each Trust’s prospective IG Toolkit scores for March 2009. Identifying risks and issues associated with achieving predicted scores and ensuring that Trust’s provide RAG rated action plans to mitigate associated risk. This assessment must be completed by 1st September 2008. 3. Progress and Governance Arrangements The Trust has taken action to ensure that: 4. Details of any Serious Untoward Incidents involving data loss or confidentiality were included in the Annual Report for 2007. Specific reference to information governance in terms of identifying and managing information risks was reflected in the ‘Annual Statement of Internal Controls Form 2007’. A Task and Finish Group has been set up to review action plans and provide the relevant evidence to support the trusts IG Toolkit assessment. Responding to Northampton PCT by 1st September 2008 and submit the IG Toolkit version 6 assessment to the DOH by the end of March 2009. The Task and Finish Group will be chaired by the Director of Planning and will report to the Information Governance Group (chaired by the Medical Director) for approval of the risk issues, actions and final IG Toolkit assessment. Each directorate will identify an Information Governance Lead to ensure that the requirements of the IG Toolkit are embedded within Directorates, creating directorate experts, who will be trained and supported by the Data Protection Manager The Director of Planning will respond to the East Midlands NHS Internal Audit on information governance standards submitting the response and evidence to the Integrated Governance Committee for approval prior to submission on 30th September 2008. The CEO will identify a Senior Information Risk Owner at Board level, approved by the Board, who will take ownership of the organisations Information Risk Policy, act as an advocate for information risk on the Board and provide written advice to the accounting officer on the content of their statement of internal control in regard to information risk. Conclusion As part of the DOH Information Governance Assurance Programme the Trust must ensure that it has plans in place to respond to the ‘SHA Independent Audit on Information Governance Standards’. Further the Trust must make certain that it has robust plans in place to undertake the IG Toolkit assessment for both proposed and final assessment scores. The Trust will appoint a Senior Information Risk Owner at Board level to work with the Caldicott Guardian to provide assurance on information governance. 2 Expected Outcomes and Tasks – Appendix A Phase Expected Outcomes Tasks Report Deadline 1 Assurance to be provided by Trust CEO that: All bulk transfers of P.I.D have been identified and reviewed. Remedial action has been taken to suspend insecure bulk flows of P.I.D. Identify risk-assess and document data flows on spreadsheet provided. 21/12/07 2 Assurance to be provided by Trusts that: Remedial action has been taken in regard of insecure, bulk flows of P.I.D. All bulk transfers of P.I.D are secure. Other high risk areas have been identified. Action is being taken to map and review risks for all other (non-bulk) flows of P.I.D. 31/01/08 Highlight areas of key risk and implement immediate remedial action as necessary Assign project lead to co-ordinate and support data mapping process for all other flows of P.I.D. Assign responsibility to, and inform, department heads to identify and risk assess dataflows within their areas. Assign project lead(s) to coordinate work on the IG standards identified at Annex A. 3 Assurance to be provided by Trusts that: All other (non-bulk) flows of P.I.D have been identified and reviewed. Remedial action has been taken in regard to risk areas All non-bulk flows of P.I.D are secure, or risks mitigated. All required security policies are in place. An incident reporting policy is in place Carry out review of P.I.D flows using spreadsheet or mapping tool and risk criteria provided by NHS CFH. Highlight areas of key risk and implement immediate remedial action as necessary. Review incident reporting procedures to ensure these include process for reporting/ investigating P.I.D incidents. Review other procedures relating to transfer of data including, courier services, data encryption, confidential waste, etc. 29/02/08 4 All required assurance to be provided by Trust CEO Complete and submit signed Statement of Compliance to NHS CFH Complete and submit Information Governance Toolkit assessment (v5) Complete and submit the assurance statement provided at Annex D to the SHA 31/03/08 3