PRIVATE SPEECH PATHOLOGY PRACTICE POLICY AND PROCEDURE MANUAL Templates 2014 The Speech Pathology Association of Australia Limited Level 2, 11-19 Bank Place, Melbourne, VIC 3000 Telephone: (03) 9642 4899 Facsimile: (03) 9642 4922 Email: office@speechpathologyaustralia.org.au Website: www.speechpathologyaustralia.org.au ABN 17 008 393 440 2014 The Speech Pathology Association of Australia Limited Disclaimer: To the best of the Speech Pathology Association of Australia Limited’s (“the Association”) knowledge, this information is valid at the time of publication. The Association makes no warranty or representation in relation to the content or accuracy of the material in this publication. The Association expressly disclaims any and all liability (including liability for negligence) in respect of the use of the information provided. The Association recommends you seek independent professional advice prior to making any decision involving matters outlined in this publication. Introduction The Speech Pathology Policy and Procedure Manual (P&P Manual) has been developed for Speech Pathology Australia members who are working as private practitioners. The templates included in this document are to be used as a guide only and need to be adapted by the speech pathologist to suit their individual needs. The templates included in this document are not complete and will be added to as required (particularly those that would be useful for private practitioners working with an adult population). If you have an example of a template or a suggestion for a template please email the information to Nichola Harris, SPA’s Professional and Clinical Support Advisor by emailing advisor@speechpathologyaustralia.org.au Other enquiries regarding the P&P Manual - Templates (or other professional practice issues) can be directed to Speech Pathology Australia National Office staff by phoning 03 9642 4899 / 1300 368 835 or emailing office@speechpathologyaustralia.org.au. Speech Pathology Australia Private Speech Pathology Practice – P&P Manual Templates Page 2 of 12 Contents Each of the templates has been listed according to the order they appear in the P&P Manual. Members are advised to refer to the corresponding policy and procedure before adapting the template for their own use. 2. Communication between the speech pathologist and the client 2.1 Response to initial contact from potential new client 2.1 (b) SPA Template - Information for new clients 2.5 Confirmation of initial appointment 2.5 (a) SPA Template - Confirmation of Appointment letter 2.6 Information gathered and shared during the initial session 2.6 (a) SPA Template - Case history (general paediatric 0 – 6 years) 2.6 (b) SPA’s Template – Client Contact Details / Information (general paediatric 0 – 6 years) (under development) 2.6 (e) SPA Template - Initial session checklist 2.7(a)_ Speech and Language Assessment Report 2.7 (b) Speech and Language Initial Assessment Screen Report 2.8 Informing the client of the clinic policies 2.8 (a) SPA Template - Therapy Plan (paediatric) 2.9 Providing information about the homework requirements 2.9 (a) SPA Template - Homework sheet (paediatric) 3. Communication between the speech pathologist and other service providers 3.4 Handover to another speech pathologist 3.4 (a) SPA Template - Handover Report (under development) 5. Reporting to clients and other service providers 5.3 Reporting to third party funding sources 5.3 (b) SPA Template - Report to GP (CDM program) 5.3 (d) SPA Template - Report to GP (Follow up Allied Health Services for ATSI clients) Same as 5.3 (b) 5.3 (h) SPA Template - Report to Paediatrician/Psychiatrist (HCWA and Better Start) (under development) Speech Pathology Australia Private Speech Pathology Practice – P&P Manual Templates Page 3 of 12 SPA Template 2.1 (b) Information for new clients Example only – please individualize (Clinician’s or Clinic’s Name) ABN: Speech Pathology Information for new clients Description of the service: Staff: Appointments: (Indicate when appointments are available) Location of Practice: (Address) Phone number: Fax number: Mobile number: Referrals: (Explain e.g., Written referrals are not required.) Cancellations: (Outline cancellation policy) Parking: (Detail availability and/or restrictions) Toilet/Access for disabled: (Detail if needed) Fees: (Discuss fees e.g., The fee schedule overleaf lists the costs of consultations.) Payment of fees: (Detail payment options). Rebates: (Discuss rebates e.g., Speech pathology usually does not receive a Medicare rebate. Some children are eligible for a Medicare rebate through the Chronic Disease Management program and/or HCWA or Better Start Initiative. Access to these programs is through your child’s GP or Paediatrician. Information sheets are available from the clinician. Some private health insurance “extras” packages will provide a refund for speech pathology services. Please advise the clinician which health fund you are with so that she can provide you with the appropriate receipt. Initial Consultation: (Detail what this involves e.g., The initial or first consultation is for one hour. This consultation allows the clinician to gain background information about the child and to screen the child’s current speech and language skills. Information is gathered by discussing the child’s birth, developmental and medical history, as well as the parent’s Speech Pathology Australia Private Speech Pathology Practice – P&P Manual Templates Page 4 of 12 SPA Template 2.1 (b) Information for new clients con’t observations of the child’s speech and language skills. How the clinician screens the child’s current skills depends on the child’s age. For younger children this may involve observing the child playing with his/her parent. For older children the clinician may administer screening tests. If no other assessment consultations are required a one page summary of the screening consultation is provided free of charge to the parent. A one hour (initial) consultation is usually sufficient for the assessment of: Stuttering Articulation (Speech) Straight forward expressive language delay) Assessment information: (Discuss what this involves e.g., The clinician will inform you if a more comprehensive assessment is required and how many sessions this will entail and the cost. The number of assessment consultations required will vary depending on the child’s age and the type of communication difficulty. Two or three consultations are usually required for the assessment of: Receptive and Expressive Language Disorders Speech Sound Disorders Autism-Spectrum Disorders Literacy Learning Difficulties A kinder/school visit may be required as part of the assessment process.) Assessment report: (Discuss when a report is supplied. How long after the assessment will the client receive the report by and how much the report will cost.) Fee Schedule Insert table of fees. Speech Pathology Australia Private Speech Pathology Practice – P&P Manual Templates Page 5 of 12 SPA Template 2.5 (a) Confirmation of Appointment letter Example only – please individualize (Clinician’s or Clinic’s Name) ABN: Speech Pathology Address and Contact Details CONFIRMATION OF APPOINTMENT Client name: Clinician’s name: Appointment date: Time of session: XXX (please arrive a few minutes earlier if possible to fill in paperwork) Length of session: Address of clinic: Phone number for clinic: Session type: Screening assessment session or formal assessment session Written report provided: Yes/No If you have any questions please call me on XXXXX If not I look forward to meeting you and XXXX on XXXXX Regards, XXXXX Speech Pathologist Member of SPA – CPSP Speech Pathology Australia Private Speech Pathology Practice – P&P Manual Templates Page 6 of 12 SPA Template 2.6 (a) Case history (general paediatric 0 – 6 years) Example only – please individualize Clinic’s/Clinician’s Letterhead Case History Date: __________________ Name of clinician (completing case history): _________________________ Information gathered from: _______________________________________________ Client’s name: ______________________________ D.O.B/Age: ______________________________________ Reason for referral: ______________________________________________________ Source of referral: _______________________________________________________ Has your child ever seen a SP before? _______________________________________ Educational status: ______________________________________________________ Siblings: _________________________________________________________ Family history: __________________________________________________________ ________________________________________________________________________ Birth History: Pregnancy __________________________________________________________ Delivery ____________________________________________________________ Birth weight /APGAR_____________________________________________________ Special needs ________________________________________________________ Feeding History: Breast or bottle fed ___________________________________________________ Solids ______________________________________________________________ Problems chewing ____________________________________________________ Drooling ____________________________________________________________ Thumb sucking NO YES __________________________________________ SPA Template 2.6 (a) Case history (general paediatric 0 – 6 years) Speech Pathology Australia Private Speech Pathology Practice – P&P Manual Templates Page 7 of 12 Dummy NO YES_______________________________________________ Motor Milestones: Crawling YES NO _______________________________________________ Walked at __________________________ Well coordinated? YES NO _______________________________________________ Have there ever been any concerns re motor skills? NO YES ________________________________________________________________________ __ Language Milestones: Babbling NO YES _____________________________________________________ First Words at ______________________________________ Sentences at ____________________________________ Have there ever been any concerns re language skills? NO YES ______________________________________________________________________________ _ Has the child’s speech always been clear? YES NO ______________________________________________________________________________ _________Current language status: ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ___________________________ Medical History: Illnesses/injuries ________________________________________________ Speech Pathology Australia Private Speech Pathology Practice – P&P Manual Templates Page 8 of 12 Hospitalisation _______________________________________________________ Medication __________________________________________________________ Speech Pathology Australia Private Speech Pathology Practice – P&P Manual Templates Page 9 of 12 SPA Template 2.6 (a) Case history (general paediatric 0 – 6 years) Audiology: Formal hearing assessment ____________________________________________ History of ear infections _______________________________________________ Allergies/Asthma_____________________________________________________ Family history of epilepsy: Other services/specialists: _____________________________________________ No Yes ________________________________ ________________________________________________________________________ Play: ___________________________________________________________________ ________________________________________________________________________ _______________________________________________________________________ Receptive Lang: ________________________________________________________ _______________________________________________________________________ Expressive Lang: _______________________________________________________ _______________________________________________________________________ Articulation: ____________________________________________________________ ________________________________________________________________________ Social skills: ____________________________________________________________ _______________________________________________________________________ OPE: __________________________________________________________________ Voice: _________________________________________________________________ Fluency: _______________________________________________________________ ______________________________________________________________________________ _________ Other: ______________________________________________________________________________ ______________________________________________________________________________ __________________ Speech Pathology Australia Private Speech Pathology Practice – P&P Manual Templates 12 Page 10 of SPA Template 2.6 (e) Initial session checklist Example only – please individualize (Clinician’s or Clinic’s Letterhead) Initial session checklist Client name: ________________________ Client contact details and information form completed Any Court Orders YES If yes, do you have a copy / NO YES / Date: _____________ YES / NO NO If no, when and how are you going to obtain a copy _________________________________________ Referral source ________________________________________ Acknowledgement of referral required YES / NO If yes, date sent: ____________________________________ Alternative public services discussed If not discussed why not? / NO Already knows about/attended a public service Funding sources discussed YES Client eligible for: YES / NO Medicare – CDM Medicare – HCWA FaHCSIA – HCWA FaHCSIA – Better Start Conflict of interest disclosed YES / NO Collection statement discussed YES / NO Consent form completed YES / NO Case history completed YES / NO Medicare – Better Start NDIS / Not applicable / Not applicable Things to do before next session: Speech Pathology Australia Private Speech Pathology Practice – P&P Manual Templates 12 Page 11 of SPA Template 2.7 (a) Speech and Language Assessment Report Below are examples of formats for a diagnostic report and an initial assessment/screen report. Members are encouraged to individualise the format to meet the needs of the intended audience. Organisation or individual identification (letterhead) Name: D.OB: Address: Telephone: Parents/Spouses: (if appropriate) Date of evaluation: Referral source: Date of report: Speech and Language Evaluation CONFIDENTIAL Presenting concern (Reason for referral) Describe the presenting problem. Identify the referral source and reason for referral. State where the information in the report was has been obtained. History (Background) Report information from referral letters, case history, and the parent/client interview. Report only pertinent information relevant to the presenting concern. Areas covered may include: Developmental history Medical history Family history Educational or vocational status Assessment Tools List alphabetically tools administered using APA style (see below). Evaluation (Assessment Results) Summarise the results of assessment under the following headings: Receptive Language Expressive Language Social Communication Articulation Voice Fluency Summary Summarise and integrate the information from the history and evaluation sections of the report. Diagnosis (Impressions) If appropriate report the diagnosis. The diagnosis statement should be based on data and contain a disorder classification, a specification of the severity of the symptoms and a statement of the etiological and contributing factors. Recommendations and Goals Recommendations should be specific and brief. They may include recommendations for therapy, parent/carer training, revaluation, and referral to other health professionals. If included, goals should be clear and reflect the client’s needs and future therapy plans. Signature /Date Speech Pathology Australia Private Speech Pathology Practice – P&P Manual Templates 12 Page 12 of SPA Template 2.7 (b) Speech and Language Initial Assessment Screen Report (Clinician’s or Clinic’s Letterhead) Speech Pathology Initial Assessment Summary Report Client name: Date of Assessment: Date of birth: Age: Background Information (John Doe) attended a speech pathology initial assessment/screening assessment as (John’s) parent/guardian reported concerns regarding his articulation skills. He is attending 4 year old kinder and the kinder teacher has reported that she and the other children have trouble understanding what John says. John is becoming frustrated by not being able to be understood. There is a family history of delayed speech sound development with John’s older brother Tom requiring speech therapy. There is no other medical or developmental history of note. Tom’s hearing has not been assessed by an audiologist. The following areas were assessed/screened (include all areas but indicate if an area wasn’t assessed or screened). Receptive Language (understanding of spoken language) John’s receptive language skills were not formally assessed. Informal observations indicated age appropriate skills in this area. Expressive Language (spoken language) John’s expressive language skills were assessed/screened using (name of assessment tool). John presented with (describe results of assessment). Oral Peripheral Examination An oral peripheral examination was conducted. John’s articulatory structures including lips, tongue, and velum appear to be (describe results of OPE). Articulation/Phonology (speech skills) John’s articulation and phonology skills were assessed using the (name of assessment tool). John presented with (describe results of assessment). Fluency Informal observations indicated all parameters of fluency were unremarkable. Voice Informal observations indicated all parameters of voice and resonance were unremarkable. Pragmatics (Social communication) John’s pragmatic skills were assessed using (name of assessment tool). John presented with (describe results of assessment). Summary John is a 4 year old 6 month boy who presented with (summarise assessment results). Recommendations 1. 2. 3. (Speech Pathologist’s name) Speech Pathology Australia Private Speech Pathology Practice – P&P Manual Templates 12 (Date) Page 13 of Template 2.8 (a) Therapy Plan Example only – please individualize (Clinician’s or Clinic’s Letterhead) THERAPY PLAN Client’s name: _________________________ Date: __________________ Recommendation for therapy: (e.g., weekly, fortnightly, length of sessions, for how many weeks) (e.g., Weekly therapy, 45 minutes per session for 10 weeks) ______________________________________________________________________________ _________ Day and date: 1 2 3 4 5 Attended: Day and date: 6 7 8 9 10 Attended: To assist your child to gain the most out of the therapy and to facilitate forward planning in the clinic it is important that you attend each of the sessions allocated. If you cannot attend a session due to illness we will try to make up that session on another day. Regular home practice is also an essential part of the therapy regime. Cancellation Policy: (e.g., If you cancel an appointment less than 24 hours prior to your appointment time or fail to attend an appointment without due cause there is a charge of 50% of the fee for the first cancellation and the full fee will be charged for subsequent non-attendance.) Goals of therapy: ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________ Clinician’ name: Signature: Date: Speech Pathology Australia Private Speech Pathology Practice – P&P Manual Templates 12 Page 14 of CDM Program Team Member Feedback Form (Initial/Final session) GENERAL PRACTITIONER DETAILS: GPs Name: <<Doctor:Name>> Practice Fax: <<Doctor:Fax>> GP Email:<<Doctor:E-mail>> Practice Name/Address: <<Practice:Name>> <<Doctor:Full Address>> PATIENT DETAILS: Patient Name: <<Patient Demographics:Full Name>> Referred Date: <<Date referred to AHP by GP>> Due Date>> Date of Birth: <<Patient Demographics:DOB>> GPMP/TCA Review Due Date: <<GPMP/TCA Review FEEDBACK: 1. ASSESSMENT FINDINGS (including investigations and test results) …………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………… ……………………………………………………………………………………………………………………………………............ 2. TREATMENT AIMS …………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………......... 3. TREATMENT PROVIDED …………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………… ………………………………………………………………………………………………………………………………………......... 4. FUTURE MANAGEMENT …………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………......……………... 5. REQUEST FOR FURTHER INFORMATION/INVESTIGATIONS FROM GP …………………………………………………………………………………………………………………………………………… …………………………………………………………………………………………………………………………………………… ………………………………………………………………..………………………….................................................................... .......................................................................................................................................................... 6. OTHER COMMENTS: …………………………………………………………………………………………………………………………………………… ……………………………………………………………………………………………………………………………………………. ALLIED HEALTH PROFESSIONAL DETAILS Name: Medicare Provider Number: Address: Phone: Fax: Email: Signature:…………………………………..Date…../…../….. Please fill in form & return to GP one week before the above review date. Medicare require feedback to be provided after the initial assessment and at the completion of the referral, and more often if needed. This form has been recreated and adapted from a form developed by the Ballarat Division of General Practice Inc. Speech Pathology Australia Private Speech Pathology Practice – P&P Manual Templates 12 Page 15 of