Curriculum Vitae
Elias Atungsiri
Current Address: 5 Osborn Road, Mowbray, 7700, Cape Town, South Africa
Telephone: 00227 (0)73 415 0384
Email address: atungsiri@hotmail.com
Education:
Diploma in Business Management – Varsity College, Cape Town, SA
2011-2012
Diploma in Hotel Management – Institute for Hospitality Education, Cape Town, SA 2010 -2011
City & Guilds Diploma in front office - Institute for Hospitality Education
2010- 2011
City & Guilds Diploma in food and Beverage - Institute for Hospitality Education
2010- 2011
Oxford Cambridge and RSA Examinations Level 2 NVQ for IT Users, London, UK 2005 - 2007
Certificate of Training & Development - Intercontinental Hotels Group, London, UK June 2004
Work Experience:
Sept 2011 – Present
Villa Garda B&B, Cape Town, South Africa
Manager
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Effectively managing the daily operations of the B&B.
Making sure that guests have a good first and last impression of the B&B.
Recruiting staff, training them up and then monitoring their performance.
Engaging and motivating staff to do better.
Constantly focusing on profitability and growth.
Striving to create a relaxing and welcoming ambience for customers.
Maintaining relationships with regular guests to encourage repeat business.
Making sure presentation, recipes and services are consistent throughout the B&B.
Demonstrating visible operational leadership and management to the staff.
Supervising the activities of the reception and housekeeping staff.
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Premier Inn, South Mimms, London UK (Touchbase Meetings)
Jan 2005 – Jan 2009
Conference & Banqueting Team Leader
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Checking function room set ups prior to guest arrival, ensuring all details are in
agreement with client’s requirements and hotel standards.
Organizing and coordinating meetings and action with other departments where
necessary to ensure the smooth running of the event.
Attending management meetings to ensure effective communication links are maintained
across all functions within the Conference department and Hotel.
Helping to develop and implementing a robust sales and marketing strategy for the Hotel
supporting all sales work and driving Conference actions to ensure maximum revenue
and profit is achieved.
Dec 2002 - Jan 2005
Holiday Inn South Mimms, London UK
Conference and Banqueting Coordinator
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Taking and booking of Conference and Banqueting reservation.
Checking in of guests to their meeting rooms.
Dealing with banqueting enquiries and ensuring regular contact and correspondence with
guests.
Oct 2000 – Dec 2002
Holiday Inn South Mimms, London UK
Front Desk Agent
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Responsible for guest registration and departures, as well as room assignments and
fulfilling guest requests
Processed guest charges and requests into the hotel’s property management and
accounting system
Answered phones, performed data entry, assisted guests with making leisure and business
reservations
Training and monitoring new hires in daily front desk processes and operations
SKILLS AND LANGUAGES
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Computers: Microsoft Office (Word, Access, Excel, PowerPoint, Publisher)
Knowledge of health & safety regulations, food safety, licensing laws and cash handling.
Attended Creative Problem Solving and Leadership Training Seminars, in London 2006
Recognized as Employee-of-the-Year, twice in three years for outstanding work based on
customer feedback
Languages: Knowledgeable in reading and communicating in French
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