M. KATHLEEN PARBS OBJECTIVE EXPERIENCE 2003 – Present Kansas City, Kansas School District Kansas City, KS Mathenatics Teacher Math teacher for the Performing Arts Community at Wyandotte High School.. 2001 - 2003 Med4Home Pharmacy Kansas City, MO Customer Service Lead/Internal Trainer Trained all new customer service representatives. Developed and maintained the customer service training manual. First line supervisor for 30 customer service representatives. Developed and maintained policies and procedures for the customer service department. Project manager during a product retrevial that involved contacting and documenting the contact of approximately 20,000 customers. 1999 - 2001 Dardanelle High School Dardanelle, AR Teacher Taught algebra and ESL math for one year. Taught chemistry, physics and general science for one year. I have an Arkansas teaching license for secondary mathematics and general science with approvals for biology, biology II, chemistry, physics, physical science, astronomy and geology. 1991 - 1999 EOI Arkansas Nuclear One Russellville, AR Medical Technologist Assisted in writing, testing and implementing the computer based random drug testing program and the computer interface with the Abbott TDx instruments. Generated, maintained and tracked all drug testing records. Wrote and revised procedures based on 10CFR26. Performed daily, weekly, monthly, yearly and as needed maintenance on the Abbott TDx instruments. E-MAIL KATHY_PARBS@HOTMAIL.COM 914 N. CANYON DR• OLATHE, KS 66061 • PHONE (913) 638-1347 M. KATHLEEN PARBS Collected, analyzed and reported monthly drug testing statistics. Tracked performance indicators for the FFD/Medical department. Collected and analyzed urine and breath samples for drugs of abuse. 1991 Arkansas Tech. University Russellville, AR Instructor Taught the Medical Assistant class and lab the fall semester of 1991. 1985 – 1991 St. Mary’s Regional Medical Center Russellville, AR Medical Technologist Worked in all areas of the clinical lab: urinalysis, hematology, chemistry, serology, bacteriology, toxicology and blood banking. Performed quality control and maintenance on laboratory instruments . EDUCATION 1983 - 1984 SRMC School of Medical Technology ASCP Registered Medical Technologist Fort Smith, AR 1978 - 1981 University of Arkansas Attended graduate school in chemistry Fayetteville, AR 1973 - 1978 University of the Ozarks B.A., Chemistry. B.S., Mathematics. Graduated Summa Cum Laude. Clarksville, AR PROFESSIONAL MEMBERS HIPS Associate Member of the American Society of Clinical Pathologists. E-MAIL KATHY_PARBS@HOTMAIL.COM 914 N. CANYON DR• OLATHE, KS 66061 • PHONE (913) 638-1347 M. KATHLEEN PARBS AWARDS RECEIVED July 2003 Top Achiever at Med4Home Pharmacy June 2003 Top Achiever at Med4Home Pharmacy April 2003 Top Achiever at Med4Home Pharmacy 2002 Associate of the Quarter at Med4Home Pharmacy 1998 Premier Award Recipient (formerly called Peak Performer). 1997 Shining Through Award. 1997 Impact Award. 1996 Impact Award E-MAIL KATHY_PARBS@HOTMAIL.COM 914 N. CANYON DR• OLATHE, KS 66061 • PHONE (913) 638-1347