Glenna Howell PO Box 415 Dover, Arkansas 72837 Home: (479) 747-4296 Professional Summary I have 26 years' experience in the administrative or secretarial field. As well as an additional 12 years of management and hospitality experience. My work experience has enhanced my communication skills to successfully communicate with a wide variety of people from various cultures. Experience January 2010 to Present September 2012 to May 2014 January 2008 to January 2010 January 2004 to January 2008 Arkansas Tech University Russellville, AR Administrative Assistant II Dr. Mary B. Gunter, Supervisor Responsibilities: administrative duties, conference and meeting planning for the Arkansas Association for Supervision and Curriculum. Arkansas Tech University Russellville, Arkansas Adjunct Professor Dr. Cathi McMahan, Department Head Taught the Introduction to Food & Beverage class Taught the Introduction to Hospitality class Arkansas Tech University Russellville, Arkansas Special Events Coordinator Chip Porter, Supervisor Responsibilities: coordinate and set up events at the LakePoint Conference Center Dillards Corporation Little Rock, AR Systems Tech Daryl Bailey, Supervisor Responsibilities: installation and support of networking equipment and POS in various stores throughout the United States. Glenna Howell Page 2 January 2003 to January 2004 January 1999 to January 2003 January 1994 to January 1999 January 1988 to January 1994 January 1985 to January 1988 Glenna Howell Page 3 Baptist Hospital North Little Rock, AR. Cafeteria Supervisor Angela May, Supervisor Responsibilities: supervisor to 35 employees on the buffet line and food. tray line, assisted in catering events within the hospital Reason for leaving: to advance myself. Chartwells Food Service, Arkansas Tech University Director of Catering Harold Appukkutan, Supervisor Supervisor to 125 employees, manage and set up catering events within the Tech campus and in the community supervise the evening buffet service to the on campus students, Reason for leaving: better myself. Cracker Barrel Old Country Stores & Restaurants Lebanon, Tennessee New Store Opener and Training Team Mike Madle, Supervisor Responsibilities: open new stores from shell to finished restaurant, train staff in all areas of the restaurant, troubleshot restaurants with complaints or lower production Reason for leaving: conflict of interest with Chartwells Winrock International Morrilton, AR Fellowship Assistant, supervisor Pam Woodard, Supervisor Responsibilities: supervised graduate students from third world countries throughout their programs, set up study tours for visiting foreign government officials and students, process visas for entry into the U.S. Reason for leaving: to return to college. Area Center for Adult Education, Russellville School District Russellville, AR. Administrative Assistant Ellis McIntosh, Director Responsibilities: secretarial duties to the Administrator of the Adult Education Center Reason for leaving: to advance myself. January 1974 to January 1985 Russellville School District, Russellville High Russellville, AR. Shirley Dodd, Counselor Responsibilities: secretarial duties in the Guidance Counseling Office Reason for leaving: to advance myself. Education 2013 Arkansas Tech University Graduate College Russellville, AR M/NLL Leadership & Learning MS degree 2008 Arkansas Tech University Russellville, AR Public Relations/Hospitality Administration BS degree 1996 Arkansas Tech University Russellville, AR Associate of Science degree 1970 South Dade High School Miami, Florida Business diploma