Job Description/Competencies/Performance Appraisal Magnet Coordinator/Nurse Educator FLSA Status - Exempt Employee: ___________________________________ Employee Number: _________________ Review Date: ___________ Department: __________________________________ Division/Location: __________________ Job Code: _____________ Job Summary/Purpose: Facilitate and oversee the preparation of documentation, policies, processes and research activities to carry out the __________________ goals and objectives in obtaining/maintaining ANCC Magnet certification for _________________________. Minimum Qualifications: Registered Nurse with five years of hospital experience, BSN preferred Ability to travel and work with all ______ entities Proficient in the use of standard office software programs, knowledge of NDNQI system preferred Prior experience as Magnet Coordinator, preferred Knowledge of hospital organization and procedures Must be diplomatic, flexible and detail orientated Must have strong organizational skills, project management experience preferred Proficient in public speaking, development of presentations, and working within a matrix reporting environment Proficient in identifications of gaps against established criteria, with resolution of action plans and gap analyses. Essential Physical Requirements: Work is sedentary in nature with occasional light work requiring frequent moving of up to 20 pounds maximum (i.e. paper reams) Ability to remain stationary up to 3-5 hours per day Ability to be mobile up to 3-5 hours per day to visit various departments throughout the hospital Ability to bend, stoop and squat for normal filing, etc. Ability to perform fine manipulation (i.e. keyboard) Ability to answer telephones and communicate with caller Ability to drive or have access to transportation for off-site meetings 08/08 Page 1 of 6 Demonstrates the minimum knowledge, skills and abilities to care for the following patient population: Neonatal Pediatrics Adolescent Adult *How Measured? Age Group Guidelines O D P RD T V N P AD A G = Observation = Documentation = Peer Review = Return Demonstration = Test = Verbal Geriatric = Neonatal / Infant (0 – 1 year) = Pediatric (1 – 11 years) = Adolescent (12 – 18 years) = Adult (19 – 64 years) = Geriatric (over age 64) This form must be completed for each employee annually. The manager should retain a copy; give a copy to the employee, and forward the original to Human Resources for retention in the employee's human resources file. Performance may be measured through feedback from co-workers, customers, quality management information, tests, observation, documentation, and demonstration. DEFINITIONS RATINGS: Exceeds: Consistently exceeds performance expectations Contributed significant result under own initiative Demonstrates strong expertise within critical areas Achieves: Consistently accomplished performance expectations Met requirements reliably, accurately and with attention to detail Partially Achieves: Requires development and cannot independently perform job expectations Did not accomplish results expected within some of the key areas of the job Performance improved, but requires continued improvement to consistently expectations of the performance plan NOTE: Performance improvement plans are required for all employees that receive an overall evaluation of “Partially Achieves” 08/08 Page 2 of 6 EE = Exceeds Expectations CRITIERIA Position Specific Responsibilities and Competencies CTCA Core Service Standards AE = Achieves Expectations PA = Partially Achieves PERFORMANCE EXPECTATIONS EE AE PA HOW MEASURED Works with nursing staff and leadership to develop and promote an environment and culture of the Magnet Journey to Excellence Responsible for magnet program activities including creating a magnet infrastructure within the organization, document submission, reports, application and maintaining timeline. Assists nursing departments in data analysis activities to facilitate improvement of nursing care and patient outcomes. Coordinates Magnet councils and any related magnet meetings and facilitates timeline Provides ongoing education and training to facilitate the organizational goals and magnet requirements. Ensures adequate informational flow processes between the councils. Assists with ongoing compliance with Joint Commission, ANCC Magnet and other outside regulatory agencies. Demonstrates the spirit ___________________________ values and standards through: Actions and Speech. Connects with customers (patients, caregivers, co-workers) with a smile or pleasant demeanor. Addresses customers (patients, care-givers, co-workers) by their preferred names whenever possible. Finds ways to focus solely on the needs of our patients and their caregivers. Listens attentively and educates patients and caregivers to ensure their understanding. Offers choices to patients and caregivers and respects their decisions. Job Knowledge / Management Competencies Develops and executes Magnet criteria across departments including implementation goals such that they support a culture of Magnet and Magnet Status. Develops and implements policies and procedures that guide and support consistent provision of services, and fulfill necessary requirements of Magnet. Plans for, develops and effectively manages departmental budget such that resources are deployed effectively and efficiently. Seeks out ways to create innovation among stakeholders and establish processes that will be deemed ‘best in class’ in creating a culture of Magnet and nursing service excellence. Works with leadership in promoting across the organization a basic knowledge of metrics required for Magnet, and improving nursing data indicators (e.g. NDNQI, HCAHPS) in collaboration with VP Nursing Services. Seeks appropriate benchmarks to evaluate progress on data towards Magnet designation and internal improvement activities. 08/08 Page 3 of 6 CRITIERIA Leadership Competencies PERFORMANCE EXPECTATIONS EE AE PA HOW MEASURED Serves as an effective coach in recognizing and supporting individual team member strengths and talents of committees within the Shared Governance Structure. Manages performance of staff through continuing education, effective delegation and ongoing coaching and counseling through matrix relationships. Promotes inter and intra departmental collaboration, nurtures relationships with others and is viewed positively by co-workers. Responds appropriately to negativity, seeks to promote understanding and mutual achievement of goals. Strong orientation toward services excellence. Utilizes brand platform for consistent deployment of services. Effectively motivates and coaches staff in _________ standards of excellence. Effectively motivates and coaches staff in Magnet criteria standards of excellence. Seeks opportunities for organizational improvement, consistently applies lean thinking to departmental operations to enhance or improve services. Demonstrates an orientation toward achievement and professional growth actively seeks and initiates self-improvement through continuing education and/or participation in work projects that offer developmental challenges . Teamwork, Communication and Citizenship Promotes teamwork, nurtures relationships with others and is viewed positively by peers Effectively builds relationships both within the nursing areas and external to nursing across all levels, and is sought as a resource for Magnet. Is viewed within the organization as a magnet expert. Carries own share of responsibility and willingly offers assistance to others. Supports the goals of the department and participates in department performance improvement. Attends shared governance meetings, coordinates shared governance structure at the committee and unit level, in addition to net learning requirements. Collaborates with departments in providing opportunities of community outreach for the promotion of nursing. Meets annual health screening requirements. Safety Demonstrates knowledge of patient safety goals relevant to the work environment. Demonstrates knowledge of hospital variance reporting system and appropriate management procedures for unexpected occurrences. Demonstrates appropriate response to organizational disaster codes. Completes annual department Hazardous Communications Training. Completes required Net Learning modules. Infection Control Consistently follows organizational guidelines for effective hand hygiene. As indicated, follows guidelines for standard and transmission based precautions. 08/08 Page 4 of 6 Cultural Competence EE = Exceeds Expectations CRITIERIA Position Specific Responsibilities and Competencies AE = Achieves Expectations PA = Partially Achieves PERFORMANCE EXPECTATIONS EE AE PA HOW MEASURED Knowledge of Language Line Services and when to use it appropriately. Demonstrates ability to locate the equipment and use it appropriately. Demonstrates respect for other cultures when dealing with coworkers. Demonstrates respect for other cultures when dealing with patients and families. 08/08 *How Measured? Age Group Guidelines O D P RD T V N P AD A G = Observation = Documentation = Peer Review = Return Demonstration = Test = Verbal = Neonatal / Infant (0 – 1 year) = Pediatric (1 – 11 years) = Adolescent (12 – 18 years) = Adult (19 – 64 years) = Geriatric (over age 64) Page 5 of 6 Competency / Performance Summary Type of Review: Annual Other Accomplishments / Strengths: _______________________________________________________________________________________ ____ _______________________________________________________________________________________________________________ ____ Areas for Improvement: ____________________________________________________________________________________________ ____ ____________________________________________________________________________________________________________________ Overall Performance Evaluation: EE = Exceeds Expectations AE = Achieves Expectations PA = Partially Achieved Expectations NA = Not Achieved This employee meets all competencies required by this position. Yes No This employee meets Net Learning educational requirements (attach record). Yes No This employee meets annual health screening requirements. Yes No Plan for Improvement: _____________________________________________________________________________________________ ____ _______________________________________________________________________________________________________________ ____ Goals / Career Development: _______________________________________________________________________________________ ____ Manager Signature: ________________________________________________ Date: ______________________________ ____ Manager’s Name (please print): _______________________________________ Employee Signature: _______________________________________________ Date: ______________________________ ____ Employee’s Name (please print): ______________________________________ 08/08 Page 6 of 6