PAUL C. SMITH
632 White Oak Drive
Marion, AR 72364
Cell: 336-314-3674
Email: pcsmith63@comcast.net
FINANCIAL PROFESSIONAL ~ AUDITOR
Experienced financial professional and auditor with an emphasis in collections and auditing in fast-paced
corporate environments. My ability to analyze auditing procedures and implement processes to improve
efficiency has led to my career progression. Seeking to utilize my background in a finance/Healthcare role with
an organization that values hard work and a proven track record of success.
CORE COMPETENCIES
 Oracle
 SAP
 JD Edwards
 Financial Recovery
 Cost Reductions
 Audit Advising
 Financial Research
 Financial Analysis
 Team Building
ACHIEVEMENTS
 Sigma Beta Delta National Business Honor Society Member.
 Generated revenue in excess of $500,000 by uncovering accounts payable errors in 2007-08 for Apex Analytix
PROFESSIONAL E XPERIENCE
APEX ANALYTIX, GREENSBORO , NC 2009-2011
AUDIT ADVISOR I

Reviewed client payment and purchasing transactions to identify exceptions/errors

Screened data using First Strike Commercial software for duplicates, paid credit notes, missed discounts, tax
or VAT related items and other manual claim opportunities

Completed on-site research in systems such as SAP, Oracle, JD Edwards and Computron to provide
documented evidence for potential claims

Helped clients such as Pfizer, International Paper, Humana and Service Master identify outstanding credits
available to them and assisted them in resolving the credits through recovery or deduction from future
payments

Job performed from home office

Maintained strong client relationships regarding issues with vendor claims, data, contact and access to
systems
APEX ANALYTIX, GREENSBORO , NC 2005-2009
RECOVERY ANALYST

Reviewed and researched client statements for unused credits over 120 days old

Contacted client vendors to recover unused credits, duplicate payments, and missed discounts

Assisted Audit Advisor when necessary in pulling information from the clients’ system to review for
possible recovery.

Job performed from home office
REGIONAL ADJUSTMENT BUREAU, MEMPHIS, TN 2003-2005
COLLECTIONS REPRESENTATIVE

Placed and received calls on defaulted student loans

Negotiated settlements on defaulted accounts

Screened debtors to see if they qualified for available default relief programs

Assisted debtors in filling out and submitting forms

Set up monthly payment arrangements and monitored accounts until paid in full

Skip-trace to locate debtors
XEROX CAPITAL SERVICES, PARK RIDGE, IL 1999-2003
MAJOR ACCOUNT REPRESENTATIVE

Placed telephone calls to vendors regarding outstanding invoices

Processed incoming telephone calls regarding incorrect invoices

Researched incorrect invoices and corrected problems

Processed payments and paperwork for bankruptcy

Negotiated settlements

Applied outstanding credits and Schedule maintenance visits as necessary
UNIVERSITY OF ILLINOIS MEDICAL CENTER, CHICAGO, IL 1992-1997
PATIENT/INSURANCE COLLECTIONS SPECIALIST I, II, III

Assisted the director of patient accounts

Supervised five collectors and three insurance billers regarding accounts in collections

Handled all accounts sent to collection agencies

Prepared paperwork for accounts being addressed in court

Negotiated settlements and Re-filed claims denied due to billing errors

Post payments, contract adjustments and remittance advice to patients accounts
ST. JOSEPH MEDICAL CENTER, SOUTH BEND, IL 1990-1991
FINANCIAL COUSELOR

Met with patients to obtain insurance information

Contacted insurance companies to verify insurance coverage

Explained insurance coverage to patients

Contacted patients and insurance companies regarding outstanding balances

Re-filed claims denied due to billing errors
E DUCATION & T RAINING
MASTER OF BUSINESS ADMINISTRATION, Liberty University, Lynchburg, VA (in progress)
BACHELOR OF SCIENCE IN ORGANIZATIONAL MANAGEMENT, Crichton College, Memphis, TN (2009)