Leadership, Ethics, and Personal Integrity: Organizational Behavior (OB) MANA 3318/HONR 3303 - Fall, 2011 Professor: James Campbell (Jim) Quick John and Judy Goolsby Distinguished Professor Office: 617 Hours: T-Th, 8:30-9:30 am; 12:30-1:30pm Phones: (817) 272-3869 (office) (817) 496-0567 (messages, home study) E-mail: jquick@uta.edu COURSE OBJECTIVES: This is the first Goolsby cohort class in a sequence of four leadership classes. We focus first on the Goolsby motto of Integrity–Courage–Impact. Integrity first: critical thinking and moral reasoning about ethical dilemmas is a key. Ethics is a signature issue for John Goolsby, an award winning author on the subject. We examine the Intention–Action/Behavior–Consequence sequence to cultivate a spirit of personal integrity through which positive intentions align with personal actions and behaviors to achieve good outcomes. We emphasize character development and an interdisciplinary behavioral approach, with major contributions from psychology, engineering, medicine, philosophy and theology. To lead, first learn to follow. 1. The students will be able to describe individual processes and behaviors, such as personality, motivation, performance management, and preventive stress management. 2. The students will be able to describe interpersonal processes and behavior, such as communication, group dynamics, decision making, conflict, leadership and followership. 3. The students will be able to identify and explore critical thinking and moral reasoning through the examination of ethical dilemmas faced in organizational behavior. 4. The students will be able to write and speak more clearly using communication skills and learn from constructive and critical assessment feedback. 5. The students will be able to describe deeper self-awareness, in particular of their own heritage and attributes, as well as to display personal integrity in actions and behaviors. COURSE REQUIREMENTS: OB Topic Essay Ethical Dilemmas in OB The Leadership Battery® (4 leadership assessments) Leadership Interview on an OB topic Who am I? What do I believe? Partners= Presentations Cohort Project – Leader Character Perfect Attendance – Goolsby Certificates Awarded 100 points Pass/Fail Required 100 points 100 points 100 points Required Expected (25%) Total Possible Points 400 points (100%) (25%) (25%) (25%) MANA 3318/HONR 3303/ 2 REQUIRED MATERIALS: Text (T): Debra L. Nelson and James Campbell Quick. (2011). ENHANCED EDITION OR E-EDITION Organizational Behavior: Foundations, Realities, & Challenges, Seventh Edition. Mason, OH: Cengage Learning. References: George R. Goethals and Georgia J. Sorenson, General Editors James MacGregor Burns, Senior Editor Encyclopedia of Leadership: Volumes 1, 2, 3, and 4. Thousand Oaks, CA: Sage Publications. DETAILED EXPLANATION OF COURSE REQUIREMENTS: (Reference Dr. Mack’s letter for audit students) OB Topic Essay This is a 5-page, double spaced essay on a single topic using three to seven (3 - 7) articles or references, preferably in the past five years. In addition to the Encyclopedia of Leadership, possible sources include the following. You may not use newspapers, magazines, or the popular press media sources. Academy of Management Perspectives Business Ethics Quarterly Encyclopedia of Bioethics Harvard Business Review Sloan Management Review Organizational Dynamics The intent of this assignment is to become familiar with interesting topic in the OB literature. After reading the material you select, you must integrate it with your personal experience or critical thinking. An essay is more than a summary; it is a synthesis and integration that reflects your original thinking. Ethical Dilemmas in OB It is easy to moralize; it is hard to reason morally. Moral reasoning is at the heart of good, ethical decision making. Moral reasoning only develops as it is exercised, and you exercise moral reasoning when you face ethical dilemmas. Nelson & Quick (NQ) include Ethical Dilemmas that were crafted by Dr. Joanne Gavin whose dissertation research was on character and ethics. We look at each OB topic through the lens of the Ethical Dilemmas. Prepare one-page of notes for each week’s discussion. The Leadership Battery® Self-awareness is a prerequisite to self-management and social awareness. We develop self-awareness through feedback. You will complete a battery of four leadership assessments, three of which are selfreport and one of which involves feedback from those who know you well. These assessments are spaced out through the semester and tied into the organizational behavior topics where they are appropriate. Leadership Interview on an OB topic Each student selects an OB topic of interest (e.g., motivation, diversity, stress, communication) and conducts a face to face interview with an established organizational leader to gain insight into the topic from today’s world of practice. A written summary of the interview must be turned in. A more detailed, written guideline for the interview will be handed out in class. MANA 3318/HONR 3303/ 3 Who am I? What do I believe? At the heart of self-awareness and personal integrity is an understanding of who you are and the impact of your behavior in the world. Self-awareness is an essential foundation for both self-management and for social awareness. If you do not develop healthy self-awareness, you have virtually no chance of being able to develop good self-management skills or social awareness. The second self-management skill is transparency, which is the skill of integrity and of aligning your actions and behaviors with your values and beliefs. Are you who you say you are? You may begin this assignment by building a life chart. A life chart marks your point of birth to the present and includes major life change events and relationships. Explore your history, your development, and your life experiences. Dream about your future! What are the marker events in your life? What were the change points in your life? What are your hopes and aspirations? When did your really measure up and do good things? When were you less than you knew you could be? What do you believe in? What do you value? The answers to these questions help to define your character. Partners’ Presentations To continue development of oral communication skills, teamwork, critical thinking, and conflict management, students will present a 10 minute oral presentation with a partner. Each pair chooses an ethical dilemma or personal integrity issue within an OB topic area and present solutions in a point counter point format. Students are graded on verbal skills, ability to present clear alternatives and reasoning and to present differing viewpoints in a respectful and courteous manner. Cohort member evaluations are included. Additional guidelines for the partner presentations will be provided in class. Cohort Project and Class Attendance Class attendance is required; miss 3, lose a letter grade. On time is late; early is on time; late is an insult! The cohort project is your opportunity to work together. This year’s project focuses on leader character. UT Arlington and CoBA Policies Student Support Programs UT Arlington supports a variety of student success programs to help you connect with the University and achieve academic success. They include learning assistance, developmental education, advising and mentoring, admission and transition, and federally funded programs. Students requiring academic, personal, or social assistance should contact the Office of Student Success Programs at 817-272-6107. Americans With Disabilities Act UT Arlington is on record as committed to both the spirit and letter of federal equal opportunity legislation; reference Public Law 93112--The Rehabilitation Act of 1973 as amended. With the passage of federal Americans with Disabilities Act--(ADA), pursuant to section 504 of The Rehabilitation Act, there is renewed focus on providing this population with the same opportunities enjoyed by all citizens. As a faculty member, I am required by law to provide "reasonable accommodation" to students with disabilities, so as not to discriminate on the basis of that disability. Your responsibility is to inform me of the disability at the beginning of the semester and provide me with documentation authorizing the specific accommodation. Student services at UTA include the Office for Students with Disabilities (located in the lower level of the University Center) which is responsible for verifying and implementing accommodations to ensure equal opportunity in all programs and activities. MANA 3318/HONR 3303/ 4 Academic Honesty Academic dishonesty is a completely unacceptable mode of conduct and will not be tolerated in any form at UT Arlington. All persons involved in academic dishonesty are disciplined in accordance with University regulations and procedures. Discipline may include suspension or expulsion from the University. "Academic dishonesty includes, but is not limited to, cheating, plagiarism, collusion, the submission for credit of any work or materials that are attributable in whole or in part to another person, taking an examination for another person, any act designed to give unfair advantage to a student or the attempt to commit such acts." (Regents' Rules and Regulations, Part One, Ch. VI, Sec. 3, Subsec. 3.2, Subdiv. 3.22). Drop Policy It is the student's responsibility to complete the course or withdraw from the course in accordance with University Regulations. Students will not be dropped by the instructor for non-attendance. Students are strongly encouraged to verify their grade status before dropping a course after the first withdrawal date. A student who drops a course after the first withdrawal date may receive an "F" in the course if the student is failing at the time the course is dropped. Please refer to the Undergraduate and Graduate catalogs and the Schedule of Classes for specific university policies and dates. Policy on Nonpayment Cancellations Students who have not paid by the census date and are dropped for non-payment cannot receive a grade for the course in any circumstances. Therefore, a student dropped for non-payment who continues to attend the course will not receive a grade for the course. Emergency loans are available to help students pay tuition and fees. Students can apply for emergency loans by going to the Emergency Tuition Loan Distribution Center at E. H. Hereford University Center. COBA Policy on Bomb Threats Section 22.07 of the Texas Criminal Law states that a Class A misdemeanor is punishable by (1) a fine not to exceed $4,000, (2) a jail term of not more than one year, or (3) both such a fine and confinement. If anyone is tempted to call in a bomb threat, be aware that UTA has the technology to trace phone calls. Every effort will be made to avoid cancellation of presentation/ tests caused by bomb threats to the Business Building. Unannounced alternate sites will be available for these classes. If a student who has a class with a scheduled test or presentation arrives and the building has been closed due to a bomb threat, the student should immediately check for the alternate class site notice which will be posted on/near the main doors on the south side of the Business building. If the bomb threat is received while class is in session, your instructor will ask you to leave the building and reconvene at another location. Students who provide information leading to the successful prosecution of anyone making a bomb threat will receive one semester's free parking in the Maverick Garage across from the Business Building. UTA's Crimestoppers may provide a reward to anyone providing information leading to an arrest. To make an anonymous report, call 817-272-5245. COBA Policy on Food/Drink in Classrooms College policy prohibits food and/or drinks in classrooms and labs. Anyone bringing food and/or drinks into a classroom or lab will be required to remove such items, as directed. MANA 3318/HONR 3303/ 5 TOPICAL COURSE OUTLINE Assignment For Topic Class Day Reading Assignment Guests/Exercises/Instruments Evaluation ____________________________________________________________________________________________________________________ GOOLSBY... ETHICS, CHARACTER, AND PERSONAL INTEGRITY John Goolsby & Ethics Aug. 25 Ethical Framework Are you intelligent? IQ versus EQ Culture and Context Aug. 30 Sep. 1 Chapter 16 (T) Six Steps to Success Ethical dilemma – Lisbeth Kakutani Michael Buckman Straight talk... Sep. 6 Sep. 8 Chapter 1 (T) Ethical Dilemma – Disco Global Beatrice Njuguna, 2006 Goolsby Alumni Why be ethical? Why not? Sep. 13 Chapter 2 (T) Leadership Interview discussion Ethical Dilemma – Ryan McNamara PICTURE DAY Sep. 20 Sep. 22 Chapter 3 (T) Myers-Briggs Type Indicator (MBTI) Ethical Dilemma – Juanita Maxwell Sep. 27 Sep. 29 Chapter 4 (T) Oct. 4 Oct. 6 Chapter 5 (T) Oct. 11 Oct. 13 Chapter 6 (T) Oct. 18 Chapter 7 (T) Sep. 15 Complete MBTI INDIVIDUAL BEHAVIOR Personality Attitudes and Behavior Motivation Performance Management Stress & Well-Being OB Topic Essay Ethical Dilemma – Sarah Kovacs Ethical Dilemma – Bill Lawrence Complete SRI Ethical Dilemma – Margaret Dawson Paula Sullivan, President The Wright Resource Group MANA 3318/HONR 3303/ 6 Oct. 20 Ethical Dilemma – Neil Murray MANA 3318/HONR 3303/ 7 TOPICAL COURSE OUTLINE (Continued) Assignment for Topic Class Day Reading Assignment Guests/Exercises/Instruments Evaluation _________________________________________________________________________________________________________________ INTERPERSONAL BEHAVIOR Communication Leader Character Teamwork and Teams Oct. 25 Oct. 27 Chapter 8 (T) Ethical Dilemma – Dan Neville Nov. 1 Nov. 3 Nov. 8 2011 Cohort Project Event A. Dale Thompson, PhD, Founder and CEO Goolsby Distinguished Visiting Leader 2011 Distinguished Psychologist in Management 2010 Senior Editor, CPJ Special Issue on Character Chapter 9 (T) Nov. 10 Decision Making Power & Politics Leadership & Followership Conflict Complete FIRO-B Nov. 15 Nov. 17 Chapter 10 (T) Nov. 22 Nov. 24 Chapter 11 (T) Nov. 29 Dec. 1 Chapter 12 (T) Dec. 6 Dec. 8 Chapter 13 (T) Dec. 15 Chapter 17 (T) Interpersonal Relations Orientation-Behavioral (FIRO-B) Ethical Dilemma – Hank Krendle Leadership Interview Ethical Dilemma – Aaron Chomsky, Jr. Emotional Competence Inventory (ECI) Thanksgiving Day Give thanks! Ethical Dilemma – Brent Jones Ethical Dilemma – Maria Vasquez CONCLUSION Self-awareness... Complete ECI Partners’ Presentations Who am I? What do I believe? MANA 3318/HONR 3303/ 8 Personal integrity