REFERENCE NUMBER: PHA/NHSL/2015/16/003 JOB TITLE: Pharmacy Technician GRADE: Band 4 LOCATION: The Royal Infirmary of Edinburgh/The Royal Hospital For Sick Children/The Western General Hospital, Edinburgh CONTRACT DURATION: Permanent/Fixed Term (9-12 Months) HOURS: 37.5 per week CLOSING DATE: 21st May 2015 SALARY SCALE: £19,502 - £22,458 per annum Apply on-line www.jobs.scot.nhs.uk **Please note – the e-mail address you provide on the application form will be used to communicate any further correspondence relating to this vacancy** This post requires the post holder to have a PVG Scheme membership/ record. If the post holder is not a current PVG member for the required regulatory group (i.e. child and/or adult) then an application will need to be made to Disclosure Scotland and deemed satisfactory before they can begin in post. NHS LOTHIAN JOB APPLICATION PACK This information package has been compiled to provide prospective candidates with details of the post advertised. The contents of this package are as follows: General Information for Candidates Working in Edinburgh and the Lothian’s Working Time Regulations Form (please complete and return with application form) Person Specification and Job Description NHS Lothian - Our Values Information on Application Process Workforce Equality Monitoring Equal Opportunities Policy Statement GENERAL INFORMATION FOR CANDIDATES Data Protection Act 1988 Please note that any personal information obtained from you throughout the recruitment process will be collected, stored and used in line with the Data Protection Act 1998. Information will be available to the recruiting manager and to the Human Resource staff. Counter Fraud NHS Lothian is under a duty to protect the public funds it administers, and to this end will use the information you have provided on your application form for the prevention and detection of fraud. It will also share this information with other bodies responsible for auditing or administering public funds for these purposes. More detail on this responsibility is on NHS Lothian’s intranet (Counter-Fraud and Theft page) and further information is available at http://www.audit-scotland.gov.uk/work/nfi.php. References All jobs are only offered following receipt of two satisfactory written references. At least one reference must be from your current/most recent employer, or your course tutor if you are currently a student. If you have not been employed or have been out of employment for a considerable period of time, you may give the name of someone who knows you well enough to confirm information given and to comment on your ability to do the job. Disclosure Scotland Where a Disclosure or Protection of Vulnerable Groups Check is deemed necessary for a post, the successful candidate will be required to undergo an appropriate check. Further details on the Recruitment of Ex-Offenders are available from the recruitment centre. Work Visa If you require a Work Visa, please seek further guidance on current immigration rules which can be found on the Home Office website www.ind.homeoffice.gov.uk Overseas Registration and Qualifications NHS Lothian will check you have the necessary professional registration, where appropriate. If you require a qualification for this role but are not regulated by a professional body (e.g. NMC, GMC, HCPC etc), you will need to provide an official translation, notarised by a solicitor, of your overseas qualifications to be checked by the recruiting manager. Please ensure that this is available before applying for this post. Job Interview Guarantee Scheme As a Disability Symbol user we recognise the contribution that all individuals can make to the organisation regardless of their abilities. As part of our ongoing commitment to extending employment opportunities, all applicants who are disabled and who meet the minimum criteria expressed in the job description will be guaranteed an interview. Terms and Conditions For an overview of our Agenda for Change terms and conditions visit: www.msg.scot.nhs.uk/pay/agenda-forchange Travel Expenses Travel expenses are not normally reimbursed for interviews, if you are selected for interview and wish to enquire about the possibility of being reimbursed then the request should be directed to the recruiting manager or interview panel chair. WORKING IN EDINBURGH AND THE LOTHIAN’S NHS Lothian offers excellent career prospects and a wide range of job opportunities for potential employees. It employs approximately 24,000 staff and offers training and development opportunities as well as excellent staff benefits. The information provided below aims to help support and guide both prospective applicants and new employees unfamiliar with Edinburgh and the Lothians. Edinburgh and the Lothian’s NHS Lothian serves a population of approximately 800,000 people living in and around Edinburgh, Scotland’s historic capital city. The geographical area known as Lothian region covers 700 square miles, comprising the City of Edinburgh, Midlothian, East Lothian and West Lothian. It is a region of exceptional beauty and contrast, from the splendour of Edinburgh to the beauty and variety of the hills, countryside and coastline. The nearest major town outside of Edinburgh is Livingston, a thriving location in the heart of West Lothian. As well as many sites of historic interest, the region boasts a host of recreational activities for all ages. Useful Contacts For useful guidance on relocating to Scotland visit: www.talentscotland.com For a comprehensive list of services to help moving to the City of Edinburgh, please visit the City of Edinburgh Council Website at: www.edinburgh.gov.uk . NHS Lothian __________________________________ WORKING TIME REGULATIONS RECRUITMENT PRO-FORMA In accordance with Working Time Regulations, no individual should knowingly be contracted to work for more than an average of 48 hours per week. For Completion by Applicant (to be submitted along with application form) - Do you intend on holding any other employment (either NHS or non-NHS) YES / NO If yes please complete the details below: Name and address of additional employer(s) Average number of hours worked for this employer per week Signed Name For Completion by Appointment Panel - Would the offer of this post put the applicant in a position whereby they would exceed the 48-hour working limit? YES/NO Signed Please Note - It is the responsibility of the appointment panel to ascertain whether the prospective employee intends to retain any other post held in addition to the one for which they are applying. Refer to the Recruitment Guidance Pack for further information regarding working time regulations. NHS Lothian Pharmacy Services Rotational Pharmacy Technicians Band 4 – 10 posts £19,502 - £22,458 “We are Lothian Pharmacy” Are you a registered with the GPHC as a pharmacy technician (or expected to join the register this summer)? Are you currently working in community pharmacy, but looking for a change in career direction? NHS Lothian Pharmacy Services are currently recruiting rotational pharmacy technicians to join their teams across various sites in Edinburgh and the surrounding area. We are dedicated to providing the highest quality pharmacy services and on these positions you will have the opportunity to develop your skills across multiple rotations in a variety of technical and clinical pharmacy services. RIE 4 posts (permanent) Fiona McIntyre, Lead Pharmacist WGH 3 posts (temporary) Jeanette Mulgrew, Senior Technician RHSC 3 posts (permanent) Janet Nicholson, Technical Services Manager 0131 242 2900 0131 537 1439 0131 536 0327 We are committed to supporting our staff to develop their career opportunities, not only in the range of rotations available but also in offering opportunity for further study for HNC, accuracy checking technicians and SVQ assessors. NHS Lothian offers supportive and progressive employment conditions. Please contact one of our team on one of the above numbers to find out more. JOB DESCRIPTION Pharmacy technician, rotational 1. JOB IDENTIFICATION Job Title: Responsible to (insert job title): Pharmacy technician, rotational Department(s): Senior pharmacy technician, Dispensary, Aseptic, Distribution, Stores and Radiopharmacy Pharmacy, Royal Infirmary of Edinburgh Directorate: Pharmacy Operating Division: Pharmacy Job Reference: U-CN-PHM-RIE-PTROT No of Job Holders: 7.9 wte Last Update (insert date): April 2013 2. JOB PURPOSE To perform pharmacy technician duties and assist in the operational arrangement of the section, deputising for the senior technician as required. 3. DIMENSIONS The planned rotational programme involves work and training in the following areas. General and one stop dispensing Aseptic dispensing Medicine supply (stores, procurement and distribution) Radiopharmacy Lauriston Pharmacy services The pharmacy technician staffing establishment consists of (whole time equivalents) 22.4 4 12 Pharmacy technicians Trainee pharmacy technicians Assistant Technical Officers 4. ORGANISATIONAL POSITION See Attachment 5. ROLE OF DEPARTMENT The aim of the Pharmacy Service is to assure quality of patient care in the provision of treatment with medicines. To this end the objectives are: to provide pharmaceutical care to individual patients by meeting their particular needs while maximising efficiency in the use of resources. to provide medicines through systems of quality control which ensure safe, effective and economic use. The Pharmacy Department has a major role in the teaching and professional development of Pharmacists and Pharmacy Technicians and other health care staff. The Pharmacy Department participates in and supports the Division’s clinical effectiveness programme through participation in clinical audit and research and development. 6. KEY RESULT AREAS Main duties and responsibilities (60%) Dispensary participate in the dispensing of inpatient, outpatient, discharge, controlled drugs, and clinical trials prescriptions prepare and undertake in-process checks in extemporaneous medicines order and receipt stock participate in continuous stock control by means of stock checking and expiry checking to ensure continuity of supply replenish the emergency cupboard as required suitable candidates may be nominated to undertake the Designated Checking Technician course (Dispensary) and practise on completion One stop Maintain one stop dispensing at ward level as part of a multi-disciplinary team: assess suitability of patients own medicine arrange supply of required individualised patient supply medicines ensure the safe and secure return and disposal of unsuitable medicines cover one stop services as required Lauriston Pharmacy Services Provide pharmacy services in an outpatient clinic setting: participate in the supply of medicines to outpatients order and receipt stock participate in continuous stock control by means of stock checking and expiry checking to ensure continuity of supply top up dermatology clinics develop competencies to counsel patients within protocols Medicines supply participate in the accurate and efficient issue of stocks to wards and departments issue controlled drugs and accuracy check controlled drug issues by trainees participate in continuous stock control by means of stock checking and expiry checking to ensure continuity of supply participate in the receipt of pharmaceutical preparation from suppliers participate in the distribution of medical gas cylinders to wards and departments participate in ward top-up activities, as required develop competencies to procure medicines, follow up and resolve medicine supply problems Aseptic prepare and undertake in-process checks for cytotoxics, IV additive (Adult and neonate), intrathecal, parenteral nutrition (Adult and neonate), and clinical trials generate worksheets and labels for Aseptic products participate in the aseptic facilities cleaning programme complete quarterly aseptic manipulation operator validation tests maintain competency to prepare intrathecal products, as required order and receipt stock participate in continuous stock control by means of stock checking and expiry checking to ensure continuity of supply suitable candidates may be nominated to undertake the Designated Checking Technician course (Aseptic) and practise on completion assess requirements for Intravenous preparations in the Neonatal Unit, by reviewing individual patient records Radiopharmacy participate in the preparation of radiopharmaceuticals and in blood labelling procedures measure and record the radioactivity of each radiopharmaceutical ensure radiation monitoring equipment is working properly by performing calibration and functional checks handle and dispatch radioactive materials safely to minimise personal radiation exposure order and receipt stock participate in continuous stock control by means of stock checking and expiry checking to ensure continuity of supply clean and disinfect the radiopharmacy Aseptic suite Other duties (40%) Participate in the safe and appropriate disposal or waste materials according to legal requirements. Undertake calculations required to prepare medicines Assist in the ordering and receipt of sundries Contribute to the collection of workload statistics Assist in archiving records Assist in ensuring good housekeeping practices are followed Participate in the daily/weekly monitoring and quarterly environmental monitoring checks Resolve routine customer enquiries Assist in the training of other pharmacy staff Act as a mentor to assigned members of technical staff Participate in continuing professional development Train other pharmacy staff Provide SVQ witness testimonies for trainee technicians Delegate routine tasks to more junior staff Maintain patient confidentiality when accessing patient health records Develop competencies to: Organise the daily workload of the section Improve the efficiency of the sections by undertaking agreed projects Participate in the review of standard operating procedures, worksheets and documentation Assist in the resolution of complex customer enquiries Deputise for the senior technicians as required Participate in the recruitment and selection of pharmacy staff. Jointly responsible with other pharmacy staff for the security of pharmaceuticals, security of keys in the department and use of alarm system. Attend the fire lecture and the life support training annually and manual handling every two years. 7a. EQUIPMENT AND MACHINERY To use Ascribe pharmacy stock control system To use microsoft office for e-mail, internet enquiries and word processing To use uni-directional air flow cabinets, isolators and clean room clothing, calibrators and radiation monitors To manipulate needles, syringes and transfer devices to reconstitute and measure doses of aseptically dispensed medicines Use of electronic balances, glass measures, mortar and pestle for extemporaneous dispensing Use of clean room clothing, isolators and vacuum cleaners. 7b. SYSTEMS Comply with the quality policy of the hospital pharmacy service To ensure that the requirements of the quality system (BS EN ISO 900:200) are met Comply with the safe and secure handling of medicines policies in clinical areas 8. ASSIGNMENT AND REVIEW OF WORK Achieve and maintain a record of competence specified in the training plans in the areas defined in the job dimensions Review of performance and objective setting is carried out by the senior technicians in accordance with the principles of the personal continuing professional developments Carries out duties appropriate to grade as delegated by the senior technicians 9. DECISIONS AND JUDGEMENTS Follows standard operating procedures and uses initiative to deal with matters independently where appropriate. A supervisor is available for reference. May be asked to deputise for supervisor. 10. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB Working effectively as a member of the pharmacy team whilst continually developing supervisory and management skills. 11. COMMUNICATIONS AND RELATIONSHIPS The post holder liaises with the senior pharmacy technicians, technicians and trainee technicians, pharmacy support staff, clinical pharmacists, nurses and other ward staff. The post holder liaises with a mentor to support training plan completion. The post holder is required to communicate effectively in a multi-disciplinary ward team. The post holder is required to communicate with patients, in a professional and sympathetic manner. The post holder is required to train identified staff. The post holder participates in departmental meetings as required. The post holder is required to communicate in a professional manner to pharmaceutical companies and suppliers. 12. PHYSICAL, MENTAL, EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB general keyboard skills while sitting at a visual display unit validate aseptic manipulation skills working at isolators for periods of up to three hours with short breaks (getting up to stretch) moving stock using manual handling guidance (including heavy fluid containers) to and from shelves, trolleys and aseptic transfer hatches high levels of concentration required to dispense accurately, to meet deadlines, and subject to frequent interruptions high levels of speed and accuracy required in measuring of raw material in aseptic manipulation and the non-sterile dispensing of medicines potential exposure to toxic pharmaceutical materials weighs and measures raw materials for the extemporaneous preparation of products monthly aseptic cleaning procedures demand physical movement, above head height, to wash down walls and ceilings move heavy radio nucleotide generators between rooms and the aseptic suite deals with patient and other customer enquiries and concerns follow infection control policies in clinical areas 13. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB NC in pharmaceutical Sciences or equivalent SVQ level III qualification or working towards SVQ level II qualification (or equivalent) Member of the General Pharmaceutical Council of Great Britain Relevant experience in hospital or community pharmacy practice Basic dispensing skills including knowledge of national standards Safe and secure handling of medicines Basic aseptic dispensing skills and knowledge of national standards Good written and oral communication skills Advanced numeracy skills Management of people and resources Basic computing and keyboard skills Able to work within teams, interpersonal abilities Able to work under time pressure and manage own time Able to assign and organise the work of others Record of continuing professional development Able to work flexibly out-with normal core working hours 14. JOB DESCRIPTION AGREEMENT A separate job description will need to be signed off by each jobholder to whom the job description applies. Job Holder’s Signature: Date: Head of Department Signature: Date: Rotational Technician RIE Director of Pharmacy Associate Director Director of Pharmacy Principal Pharmacist Radiopharmacy Site Lead RIE Senior technician Radiopharmacy Radiopharmacy technician Rotational technician THIS POST Dipsnesary Manager Head of Medicines Procurement Aseptic Services Manager Senior Technicians Dispensary Senior Technicians One-Stop Senior technician Senior technician Rotational technician THIS POST Rotational technician THIS POST Rotational technician THIS POST Rotational technician THIS POST Lead Pharmacist Lauriston/Chalmers Rotatinal Pharmacist Rotational technician THIS POST NHS LOTHIAN - OUR VALUES NHS Lothian is determined to improve the way their staff works so they have developed a set of common values and ways of working which they now need to turn into everyday reality - to the benefit of everyone working in the organisation and, most importantly, to the benefit of their patients. NHS Lothian – Our Values into Action: Care and Compassion • We will demonstrate our compassion and caring through our actions and words • We will take time to ensure each person feels listened to, secure, understood and is treated compassionately • We will be visible, approachable and contribute to creating a calm and friendly atmosphere • We will provide a safe and caring setting for patients and staff, and an efficient, effective and seamless care experience • We will meet people’s needs for information and involvement in all care, treatment and support decisions. Dignity and Respect • We will be polite and courteous in our communications and actions • We will demonstrate respect for dignity, choice, privacy and confidentiality • We will recognise and value uniqueness and diversity • We will be sincere, honest and constructive in giving, and open to receiving, feedback • We will maintain a professional attitude and appearance. Quality • We will demonstrate a commitment to doing our best • We will encourage and explore ideas for improvement and innovation • We will seek out opportunities to enhance our skills and expertise • We will work together to achieve high quality services • We will use our knowledge and enthusiasm to implement positive change and overcome challenges. Teamwork • We will understand and value each other’s role and contribution • We will be fair, thoughtful, welcoming and kind to colleagues • We will offer support, advice and encouragement to others • We will maximise each other’s potential and contribution through shared learning and development • We will recognise, share and celebrate our successes, big and small. Openness, Honesty and Responsibility • We will build trust by displaying transparency and doing what we say we will do • We will commit to doing what is right – even when challenged • We will welcome feedback as a means of informing improvements • We will use our resources and each other’s time efficiently and wisely • We will maintain and enhance public confidence in our service • We will be a positive role model. Throughout the recruitment process candidates will need to demonstrate they meet all of Our Values. NHS SCOTLAND APPLICATION PROCESS The purpose of an application form is to help evidence that the applicant has all the requirements applicable to carry out the job applied for. Once in receipt of the application pack it is essential to read both the job description and person specification to gain a full understanding of what the job entails and the minimum criteria required. Please note for equal opportunity purposes NHS Lothian do not accept CV’s as a form of application. General guidance There are currently three ways of applying for vacancies within NHS Lothian: - On-Line: www.jobs.scot.nhs.uk - Telephone (hard copy): 0131 536 3030 - Email: recruitment@nhslothian.scot.nhs.uk If you are applying by ‘hard copy’ please use black ink and write clearly in block capitals. The vacancy reference number, job title and location can be obtained from the job advert. The candidate number will be populated by recruitment team once the application has been returned. This is to ensure each application remains anonymous. Only part C of the application form will be sent for short listing. The application form will be identified by the candidate number only to ensure that no applicant will be unfairly discriminated against. Please complete all sections of the application form. Those sections that are not relevant please indicate ‘not applicable’, do not leave blank. Please feel free to use additional paper if required. Please do not add your name to any additional information provided; secure it to the relevant section and Recruitment Admin will add a candidate number. For general help and advice on how to complete an application form visit: www.myworldofwork.co.uk/content/job-application-form-advice Please return completed application forms to: The Recruitment Centre, Staff Residencies, St John’s Hospital, Howden Road West, Livingston, EH54 6PP When returning your completed application and any associated enclosures by Royal Mail, please ensure that the correct postage is paid. Underpaid mail will be retained by the Post Office which will result in applications not being returned until after the closing date and not being included for shortlisting. WORKFORCE EQUALITY MONITORING NHS Lothian is committed to supporting and promoting dignity at work by creating an inclusive working environment. We believe that all staff should be able to fulfil their potential in a workplace free from discrimination and harassment where diverse skills, perspectives and backgrounds are valued. In order to measure and monitor our performance as an equal opportunities employer, it is important that we collect, store and analyse data about staff. Personal, confidential information will be collected and used to help us to understand the make-up of our workforce which will enable us to make comparisons locally, regionally and nationally. NHS LOTHIAN EQUAL OPPORTUNITIES POLICY STATEMENT NHS Lothian considers that it has an important role to play as a major employer and provider of services in Lothian and accepts its obligations both legal and moral by stating commitment to the promotion of equal opportunities and elimination of discrimination. The objectives of its policy are that no person or employee receives less favourable treatment on the grounds of sex, disability, marital status, age, race (including colour, nationality, ethnic or national origin), creed, sexuality, responsibility for dependants, political party or trade union membership or activity, HIV/AIDS status or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. Our Equal Opportunities in Employment policy can be viewed at: www.nhslothian.scot.nhs.uk/WorkingWithUs/Employment/Pages/EqualOpportunities.aspx