key result areas

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JOB DESCRIPTION
TITLE OF POSITION
OCCUPANT
Manager Rollingstock Engineering
Vacant
BUSINESS UNIT/DEPT
LOCATION
Infrastructure Services
Railcar Depot
REPORTS TO
EMPLOYMENT STATUS
General Manager Engineering & Maintenance
5 year Contract
NO. OF DIRECT REPORTS
up to 10
CLASSIFICATION
POSITION NUMBER
Job and Person Specification Approval
………………………………………………………………
General Manager or Executive Manager
…../…../…..
The purpose of this Job Description is to provide a broad outline of the responsibilities of the role. An
employee will be required to perform from time to time other duties as required to fulfil the objective of
the position.
RESPONSIBILITY/ACCOUNTABILITY STATEMENT
The Manager Rollingstock Engineering:
• is accountable to the General Manager Engineering and Maintenance;
• collaborates with all members of the Infrastructure Services Department; and
• liaises with other business units, internal customers, unions, stakeholders and external agencies.
The Manager Rollingstock Engineering is responsible for:
• the day to day management of staff of the Rollingstock Engineering business unit;
• the management of the Railcar Maintenance Agreement and Railcar Depot (approx $10m per year);
• the management of the railcar refurbishment project (approx $37m over three years);
• the provision of strategic input and expert engineering advice within Infrastructure Services and to the
Rail Revitalisation Program, including the electrification of the network, the new Dry Creek depot and
the purchase of trams and electric trains.
KEY RESULT AREAS
 Leadership and Management
 Engineering Advice and Investigation
 Contract Management
 Customer Service
 Maintenance Management
 Risk and Quality Management
Page 1
KEY RESULT AREA
LEADERSHIP AND MANAGEMENT
KRA1
Provide leadership to the Rollingstock Engineering staff by:
a) ensuring individual roles, functions and responsibilities are
clearly defined and communicated;
 developing and implementing individual performance
development plans;
b) managing the performance of the business units through
effective use of data, analysis and problem solving tools;
c) managing resources to maximise business outcomes and
improved customer satisfaction;
d) providing expert advice to the General Manager PTSD and
Executive management as required;
e) encouraging a continuous improvement culture in order to
develop new work practices, procedures or the adoption of
new technologies that improve efficiency, effectiveness and
cost performance which includes;
 leading and coaching staff to develop systems and process
for effective performance;
 identifying areas for improvement and addressing through
selection and implementation of training and development
programs;
f) ensuring communication processes are in place which allow
relevant and timely transfer of relevant information to
employees.
g) contributing to the development of strategies and initiatives to
achieve a successful customer service operation;
 establishing and monitoring systems, procedures and
practices that keep up-to-date with emerging trends and
innovations in the suburban train industry to maximize
patronage;
 contributing to the development and implementation of
the Infrastructure Services business Plan and ensure
employees are aware of its key objectives and activities;
 developing operational and staff policies to agreed and
defined standards as required;
 managing and coordinating special projects as required,
ensuring good prudential management principles are
employed.
h) achieving resolution of disputed commercially sensitive issues
on behalf of TransAdelaide pertaining to operations, conflict
resolution, industrial matters and personnel grievances (in
conjunction with Human Resources as appropriate) to achieve
TransAdelaide’s business objectives;
page 2 of 6
Key Performance
Indicator/s (KPI)


KEY RESULT AREA
KRA2
The requirements of TransAdelaide’s Performance Development
Program are carried out in the Rollingstock and Signals
Engineering Department.
The business plan for Rollingstock Engineering is achieved.
CONTRACT MANAGEMENT
Manage Railcar Maintenance Contract in accordance with agreed
standards, by:
a) ensuring railcar availability and reliability issues are promptly and
effectively addressed by the service provider and make
recommendations
to
support
decision-making
within
Infrastructure Services, including improvement opportunities;
b) ensuring that the railcar asset condition improves over life of the
contract;
c) monitoring the availability of railcars for operational service
including the kilometers run by each railcar class;
d) approving all necessary work not already covered by the fixed
management fee or kilometer rate in a timely manner and in
accordance with the contract;
e) managing the Railcar Refurbishment project to ensure on-time
and on budget delivery of the refurbished railcars.
Key Performance
Indicator/s (KPI)



Contracts are on time and within Budget
Improvement in railcar asset condition index and reliability.
Milestones of railcar refurbishment project achieved
KEY RESULT AREA
MAINTENANCE MANAGEMENT
KRA3
Manage Rollingstock (train and tram) maintenance services in
accordance with the TransAdelaide’s Maintenance Plan by:
a) establishing and endorsing Rollingstock maintenance regimes
and standards in accordance with relevant standards and codes
of practice;
b) auditing the maintenance performance of maintenance providers
to ensure asset life is not compromised which includes,
 monitoring the updating of the Service Providers planned
preventative maintenance schedule to ensure that asset life
is not compromised;
c) auditing the maintenance performance of the Glengowrie tram
workshop maintenance staff to ensure that the trams are being
maintained to the quality and standard required.
page 3 of 6
Key Performance
Indicator/s (KPI)



Reliability of rollingstock meets acceptable levels of performance.
All rollingstock audits are conducted as scheduled.
All rollingstock maintenance is performed to schedule by the
maintenance providers.
KEY RESULT AREA
ENGINEERING ADVICE AND INVESTIGATION
KRA4
Provide expert engineering advice and input in the area of
rollingstock and signal engineering to capital projects and
maintenance business unit by:
a) specifying business and or maintenance requirements;
b) preparing technical specifications where required;
c) participating in tender evaluation;
d) reviewing design concepts, drawings and testing and
commissioning plans; and
e) conducting technical investigations or fault analyses.
Undertake efficient investigation and represent TransAdelaide’s
interests at major accidents and derailments by:
f) ensuring minimal damage of TransAdelaide’s rolling stock in
relation to technical aspects of recovery or re-railing activities;
g) carrying out any internal investigations as to the cause or
contributing factors to the accident or derailment and make
recommendations for resolution/alternate course of action;
h) representing TransAdelaide on any Boards of Inquiry, Coroner’s
Inquest or Court Hearing as an expert on TransAdelaide’s rolling
stock as required.
KEY RESULT AREA
CUSTOMER SERVICE
KRA5
Contribute to the development of a customer focused service and a
positive corporate image, including the maintenance of good working
relationships with Board members, staff, Unions and the general
public, by:
a) maintaining open lines of communication on all matters raised
between TransAdelaide’s offices/employees;
b) attending to urgent matters as they arise.
Key Performance
Indicator/s (KPI)
All Customer Service standards met.
KEY RESULT AREA
SAFETY, RISK & QUALITY MANAGEMENT
KRA6
Contribute to safe systems of work and the development of a quality
management system by:
a) ensuring all work practices comply with relevant rail safety,
OHS&W, EEO and environmental legislation, regulations, and
standards, including relevant Australian standards, through
adherence to TransAdelaide’s policies, procedures and practices;
b) actively participating in the identification and implementation of
strategies to control all relevant risks, including the appropriate
page 4 of 6
reporting of notifiable occurrences and environmental incidents;
c) ensuring all work practices continuously improve in accordance
with quality principles;
Key Performance
Indicator/s (KPI)



Rail Safety, OHS&W, EEO and Environmental Act requirements
complied with and commitment demonstrated.
TransAdelaide policies, procedures and practices, including
quality management related instruments, are complied with;
Safety, security and environmental risks within the work area are
mitigated in accordance with plans and timelines.
Acknowledged by occupant: ………………………………………………
(Print Name)
………………………………………………
/
/
(Signature)
page 5 of 6
PERSON SPECIFICATION
Essential (E)
Desirable (D)
Qualifications




Degree in mechanical or electrical Engineering enabling eligibility for corporate membership of the
Institution of Engineers, Australia (E)
Member of the institute of Rail Signal Engineers (D)
Competency in the use of computers and various business and administrative software (E)
Master, Diploma or equivalent in Business Management. (D)
Relevant Knowledge & Experience
 Thorough knowledge of railcar and tramcar components, associated terminology and maintenance
requirements (E)
 Demonstrated experience in project management and contract management including the
preparation of specifications and contract documentation, administration and interpretation, and in
resolving contractual issues between parties (E)
 Demonstrated experience in establishing appropriate communication and reporting processes
regarding a contract relationship (E)
 Demonstrated experience in planning, resolving, researching and co-ordinating projects (E)
 Leadership and people management skills applicable to leading and managing the activities of a small
work group (E)
 Knowledge of Railway Communication Concepts and Principles. (D)
 Knowledge of overhead traction power reticulation systems. (D)
 Sound knowledge of Australian Standards as they relate to rail Rollingstock engineering regulations
and standards (D)
 An understanding of TransAdelaide’s strategic and business objectives (D)
 Knowledge of relevant Government policies, practices and operations (D)
 Knowledge of TransAdelaide Awards, Certified Agreements, and other agreements/instructions
relating to pay entitlements (D)
Competencies
Abilities/Skills/Behaviours
Leadership Skills (E)
Demonstration of effective leadership expected by
TransAdelaide
Communication Skills (E)
Able to communicate effectively at all levels.
Negotiation and Conflict
Problem Resolution Skills (E)
Ability to negotiate and resolve conflict in a commercial
environment.
Concern with Quality (E)
Concern for the quality of one’s own work, other workers and the
organisation as a whole.
Customer Service (E)
Ability to listen to the customer, empathise and provide
appropriate solutions to achieve a satisfactory result
Analytical Skills (E)
Ability to use logical skills for the analysis of information.
Attention to Detail (E)
Thorough in accomplishing a task with concern for all the areas
involved, no matter how small
page 6 of 6
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