Course Essential Standard Objective Essential Questions 6200/6600 Principles Unit A of Business and Finance 2.00 B2 24% 2.05 B2 5% Principles of Business Understand the nature of business. Understand responsible actions for conducting business. How do businesses determine if its practices are socially responsible? Which services provided by the government protect businesses, individuals, and workers while they are conducting business? How does the Consumer Bill of Rights protect consumers? What are the actions of the government for regulating practices of businesses and providing them assistance? UNPACKED CONTENT I. Business practices that positively impact communities are socially responsible actions. A. Social responsibilities commonly addressed by businesses are: 1. Environmental protection 2. Workplace diversity 3. Job safety 4. Employee wellness B. Business ethics guide the actions of businesses, which usually include guidelines that address: 1. Is the action legal? 2. Does the action violate professional or company standards? 3. Who is affected by the action and how? II. The government protects businesses, individuals, and workers while they are conducting business. The protections provided are: 1. Safe work environment 2. Contract enforcement 3. Intellectual property III. The Consumer Bill of Rights protects consumers against unfair business practices. The rights of consumers protected are: A. To be informed B. To safety C. To choose D. To be heard E. To a remedy F. To consumer education G. To service 6200/6600 Principles of Business and Finance Summer 2010 Page 160 IV. The government regulate practices of businesses and assistance them through: A. Regulating utility companies B. Promoting fair competition C. Assisting businesses by: 1. Providing demographic information 2. Buying goods and services 3. Employing workers 6200/6600 Principles of Business and Finance Summer 2010 Page 161 1 RELEVANCY TO INSTRUCTIONAL ACTIVITES OBJECTIVE Business Social Responsibility Introduction Helps students Have students read Focus on Real Life on page begin to UNDERSTAND 76 in Intro to Business, 6e, Thomson (B2) how Southwestern textbook. Facilitate a discussion about the impact of social business conduct social responsible responsibility practiced by business using these practices questions: RESOURCES Textbook 1. What are some benefits of business involvement in community activities? 2. How might environmental issues affect your life goals? 2 Business Social Responsibility Reading and PowerPoint Presentation Present an overview of social-responsible practices of business by using the Think Critically through Visuals on pages 76, 77, and 78 in Intro to Business, 6e, Thomson Southwestern textbook. Facilitate students completing the Socially Responsible Practices of Businesses Organizer. Students may obtain information by reading pages 76-80 in Intro to Business, 6e, Thomson South-Western textbook OR by participating during presentation of PowerPoint Presentation 2.05, slides 1-13. Facilitate a discussion using these questions: 1. What environmental concerns may be addressed by business? 2. What workplace diversities are usually addressed by business? 3. What is job safety? 4. What are some ways employees may support employee wellness? Instructional Activities continued on the next page. 6200/6600 Principles of Business and Finance Helps students UNDERSTAND (B2) how business conduct social responsible practices Textbook Socially Responsible Practices of Businesses Organizer PowerPoint Presentation 2.05, slides 113 Summer 2010 Page 162 INSTRUCTIONAL ACTIVITES 3 Making an Ethical Decision Facilitate a discussion about situations when ethics may be concerned. Facilitate a discussion about situations when business ethics may be concerned. Assign students into groups of three to four. Facilitate students completing Socially Responsible Activity. Facilitate groups sharing responses. NOTE: Monitor whether responses are within the business ethics guidelines. 4 Affording Social Responsibility Present how to find the percents using these steps: 1. What percent a number is of another number? o Divide the part by the whole number, and then show the result as a percent. o Example: $13,000 is what percent of $24,000? 54% o $13,000/$24,000 = 54% 2. What is the percent of a number? o Convert the percent to a fraction or decimal, and then multiply it by the number. o Example: What is 15% of $13,000? $1,950 o $13,000 * .15 = $1,950 o Example: Proposed 3% increase $13,000 * 1.03=$13,390 Facilitate students completing the Math problem of Make Academic Connections on page 94 in Intro to Business, 6e, Thomson South-Western textbook using spreadsheet software. Facilitate a discussion about whether the company could afford the 15% increase in each social responsibility and whether the company should change its social responsibilities. Instructional Activities continued on the next page. 6200/6600 Principles of Business and Finance RELEVANCY TO OBJECTIVE Helps students UNDERSTAND (B2) appropriate actions when business ethics are considered Helps students UNDERSTAND (B2) how to determine if social responsibility is affordable Summer 2010 RESOURCES Socially Responsible Activity Textbook Math Problem of Make Academic Connections Key (spreadsheet file) Page 163 RELEVANCY TO OBJECTIVE 5 Helps students begin to UNDERSTAND (B2) how the government protect the rights of businesses, consumers, and workers 6 Government Protection Reading and Helps students to PowerPoint Presentation UNDERSTAND (B2) how the Present an overview of the roles of government and allow students to provide examples of each government protect the rights role. NOTE: Be ready to provide examples of of businesses, government roles that students do not have responses. Use the Teach activity on page 82 in consumers, and workers Intro to Business, 6e, Thomson Southwestern textbook as a guide. Facilitate students completing the Government Protection Organizer. Students may obtain information by reading pages 82-85 in Intro to Business, 6e, Thomson South-Western textbook OR by participating during presentation of PowerPoint Presentation 2.05, slides 14-18. Facilitate a discussion using these questions: 1. What rights of workers are protected by the government? 2. How do consumers and businesses benefit from government enforcement of contracts? 3. How does the government protect owners of intellectual property? NOTE: Examples of intellectual properties to possibly share with student: Copyrights: Author of any book Patents: Cosmetic company’s process for producing lipstick Trademark: Logo of a soft drink Instructional Activities continued on the next page. INSTRUCTIONAL ACTIVITES Government Protection Introduction Have students read Focus on Real Life on page 82 in Intro to Business, 6e, Thomson Southwestern textbook. Facilitate a discussion using these questions: 1. What are advantages of government services? 2. What are disadvantages of government services? 6200/6600 Principles of Business and Finance Summer 2010 RESOURCES Textbook Textbook Government Protection Organizer PowerPoint Presentation 2.05, slides 1418 Page 164 7 RELEVANCY TO OBJECTIVE Helps students CLASSIFY (B2) intellectual property protection INSTRUCTIONAL ACTIVITES Copyright, Patent, or Trademark Facilitate students completing Activity: How is Intellectual Property Protected? Activity Facilitate a discussion about responses to activity. 8 Consumer Rights Introduction Have students read Focus on Real Life on page 380 in Intro to Business, 6e, Thomson Southwestern textbook. Facilitate a discussion about consumer rights using these discussion questions: 1. While shopping, has anyone ever felt disrespected by a sales associate? 2. What did you do to remedy the situation? 9 Consumer Rights Reading and PowerPoint Presentation Present an overview of the purpose of the Consumer Bill of Rights. Facilitate students completing the middle column of the Consumer Rights Organizer. Facilitate students completing the right column of the Consumer Rights Organizer. Students may obtain information by reading pages 380-384 in Intro to Business, 6e, Thomson SouthWestern textbook OR by participating during presentation of PowerPoint Presentation 2.05, slides 19-24. Facilitate a discussion about what students learned about consumer rights after completing the organizer. Facilitate a discussion about consumer rights using this question: How can violating consumer rights impact a business? NOTE: Look for answers such as Instructional Activities continued on the next page. 6200/6600 Principles of Business and Finance Helps students begin to UNDERSTAND (B2) consumer rights protected by the government Helps students UNDERSTAND (B2) why businesses should honor consumer rights Summer 2010 RESOURCES How is Intellectual Property Protected? Activity How is Intellectual Property Protected? Activity KEY Textbook Textbook Consumer Rights Organizer PowerPoint Presentation 2.05, slides 1924 Page 165 INSTRUCTIONAL ACTIVITES customers may distrust companies and discontinue trading with them. Customers may also use word of mouth advertising and impact a business negatively. 10 Consumer Rights NOTE: The next activity could be a class or homework activity. Students will need access to product labels and service descriptions for both options. Review examples provided in the activity. Facilitate students completing Exemplifying Consumer Rights Activity. Assign students to Think-Pair-Share groups to discuss their responses to activity, and then facilitate a class discussion. NOTE: Students are checking for how their responses are similar and different then determining the most appropriate response. 11 Government Regulation and Assistance Reading and PowerPoint Presentation Present an overview of why the government regulates utility companies and how the government assists businesses. Facilitate students completing Government Regulation and Assistance Organizer. Students may obtain information by reading pages 87-89 in Intro to Business, 6e, Thomson South-Western textbook OR by participating during presentation of PowerPoint Presentation 2.05, slides 25-26. Facilitate a discussion about government regulation and assistance using these questions: 1. What has government done to regulate utility companies? 2. How does the government assist businesses by buying goods and services from them? 3. How do the government employing workers assist businesses? Instructional Activities continued on the next page. 6200/6600 Principles of Business and Finance RELEVANCY TO OBJECTIVE Helps students EXEMPLIFY (B2) consumer rights RESOURCES Exemplifying Consumer Rights Activity Product labels Service descriptions Helps students UNDERSTAND (B2) how government regulate utility businesses and possibly assists all businesses Summer 2010 Textbook Government Regulation and Assistance Organizer PowerPoint Presentation 2.05, slides 2526 Page 166 12 13 INSTRUCTIONAL ACTIVITES Fair or Unfair Business Practices Have students collect an advertisement and determine if it could lead to fair or unfair business practices. Student should also justify their position. Use the Applied Skills Activity on page 88 in Intro to Business, 6e, Thomson South-Western textbook as a guide. Facilitate students posting their advertisement and justification. Facilitate students doing a gallery walk of the displays. Facilitate a discussion about similarities and differences in advertisements and whether the viewers agree as a majority on the communicated practices for each advertisement. Key Terms Facilitate students completing Social Responsibility Key Terms Crossword Puzzle. RELEVANCY TO OBJECTIVE Helps students UNDERSTAND (B2) how messages in advertisements could convey fair or unfair practices Helps students IDENTIFY (B2) terms associated with social responsibility RESOURCES Textbook Sources for collecting advertisements Place to display completed activity Social Responsibility Key Terms Crossword Puzzle Social Responsibility Key Terms Crossword Puzzle KEY –Literacy Strategy: Gallery Walk is similar to a person walking through an art gallery looking at paintings. In the classroom, students will be looking at student work, which might be in the form of a poster, paper, or other format. Gallery walks are most effective when the teacher gives students a task to do as they look at other student work. For example, the teacher might want students to take notes or give feedback to the writer(s) on a sticky note. –Literacy Strategy: Think-Pair-Share is a cooperative learning strategy that encourages students to think about course content and then talk about it with a partner. -Numeracy Strategy: To make a Math-to-Life Connection is to see a relationship between a math concept and a real-life situation. Finding math-to-life connections greatly increase the relevance of new information and skills being learned. 6200/6600 Principles of Business and Finance Summer 2010 Page 167 Instructional Support Material Textbook Intro to Business, 6e, Thomson SouthWestern Handouts (included) Socially Responsible Practices of Businesses Organizer Socially Responsible Activity Government Protection Organizer How is Intellectual Property Protected? Activity How is Intellectual Property Protected? Activity KEY Consumer Rights Organizer Exemplifying Consumer Rights Activity Government Regulation and Assistance Organizer Social Responsibility Key Terms Crossword Puzzle Social Responsibility Key Terms Crossword Puzzle KEY Website None 6200/6600 Principles of Business and Finance Other PowerPoint Presentation 2.05 (separate file) Math Problem of Make Academic Connections Key (separate and spreadsheet file) Product labels for Exemplifying Consumer Rights Activity Service descriptions for Exemplifying Consumer Rights Activity Sources for collecting advertisements in order for students to understand Fair or Unfair Business Practices Space to display advertisements and justification Assessment Prototypes (included) Summer 2010 Page 168 Name ____________________ Class __________ Date __________ Socially Responsible Practices of Businesses Organizer Directions: Provide responses for the listed items. Common Social-responsible Practices of Businesses Describe how businesses may address the listed social responsibilities. Provide examples of laws, organizations, or activities for each one. Be sure to identify the examples as a law, an organization, an activity or other appropriate label. Environmental Workplace diversity Job safety Employee wellness protection Example Example Example Example Evaluation of a Business Being Socially Responsible List at least three benefits of socially How should the need of businesses responsible actions. earning a profit impact their decisions to be socially responsible? What is the purpose of business ethics? _____________________________________ ______________________________________________________________________ What are the three business ethics guidelines for carrying out social responsible actions? ______________________________________________________________________ ______________________________________________________________________ ______________________________________________________________________ 6200/6600 Principles of Business and Finance Summer 2010 Page 169 Name ____________________ Class __________ Date __________ Socially Responsible Activity Directions: Using the three business ethic guidelines, make a decision as a group about the provided scenarios. Be prepared to share responses. Scenario 1 You are the payroll clerk for a department store. You are asked by a friend to look up the personal information of another employee to see their income and marital status. What should you do? Scenario 2 You are a manager for an office supply company. Your son needs supplies for a science project due by the end of the week. It will be another week before you get paid. What should you do? Scenario 3 You need an area to dispose of material and chemical waste from the tire production plant you own. You purchased land near the plant to dump the waste from the plant. The nearby river runs closer to your dumping area than allowed by regulations. The EPA rarely comes to your area. What should you do? Scenario 4 You are a supervisor at a local recreational gymnasium. Regulations allow for a maximum 100 occupants in the gymnasium. The charge is $5 per person to use the gymnasium. Since the owner wants to make more in profits, he sometimes goes over the occupancy regulation. What should you do? 6200/6600 Principles of Business and Finance Summer 2010 Page 170 Name ____________________ Class __________ Date __________ Government Protection Organizer Directions: Provide responses for the listed items. Services Provided by the Government During Business Transactions How may workers be What is a contract? Describe the types of protected in their work intellectual properties that environments by the are protected and examples government? of each. What are the elements of a contract? How does the government protect businesses and consumers involved in a contract? What are some examples of contracts? 6200/6600 Principles of Business and Finance Summer 2010 Page 171 Name ____________________ Class __________ Date __________ Activity: How is Intellectual Property Protected? Directions: Match the item in the left-hand column with the intellectual property protection. Forms of protection: copyright patent trademark 3M ergonomic mouse Artist’s water paintings Broadway Play Corning’s pink panther CTSO logo Dance troop’s choreographed routine Lenox China collectibles McDonalds’s slogan MSN’s butterfly Musician’s song Salem Baking Company tin cans Segway human transporter 6200/6600 Principles of Business and Finance Summer 2010 Page 172 How is Intellectual Property Protected? Activity KEY Directions: Match the item in the left-hand column with the intellectual property protection. Forms of protection: copyright patent trademark 3M ergonomic mouse Patent Artist’s water paintings Copyright Broadway Play Copyright Corning’s pink panther Trademark CTSO logo Trademark Dance troop’s choreographed routine Copyright Lenox China collectibles Patent McDonalds’s slogan Trademark MSN’s butterfly Trademark Musician’s song Copyright Salem Baking Company tin cans Patent Segway human transporter Patent 6200/6600 Principles of Business and Finance Summer 2010 Page 173 Name_________________________ Class ________________ Date _________ Consumer Rights Organizer Directions: Prior to reading or viewing the PowerPoint presentation about consumer rights, provide information you already know about consumer rights in the middle column of the table. After reading or viewing the PowerPoint presentation, provide information you learned in the right-hand column of the table. Consumer Bill of Rights Purpose Rights To be informed What I know What I learned To safety To choose To be heard To a remedy 6200/6600 Principles of Business and Finance Summer 2010 Page 174 Consumer Rights Organizer Continued To consumer education To service What is a guarantee? _________________________________________________________________________________________________ _________________________________________________________________________________________________ What is the difference between an express and an implied warranty? express warranty implied warranty Use the information from the table middle and right-hand columns to provide statements that represent your knowledge and what you learned about consumer rights. These statements should be an overview of consumer rights. _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ _________________________________________________________________________________________________ Why should businesses practice fair trade with customers? _________________________________________________________________________________________________ _________________________________________________________________________________________________ 6200/6600 Principles of Business and Finance Summer 2010 Page 175 Name_________________________ Class ______________ Date _________ Exemplifying Consumer Rights Activity Directions: Read product labels and service descriptions, then determine which consumer right it communicates. In the middle column, provide the type of product or service and in the right-hand column provide how the product label or service description communicates the consumer right. Consumer Rights Consumer right to Type of How product label or service description product/service communicates consumer right Be informed food chopper On the box of the food chopper, a statement indicates it will slice and dice fruits and vegetables easily. Be informed Safety herbs to grow fingernails On the bottle of the herbs, a statement indicates this product has not been tested by FDA. Safety Choose Be heard A remedy 6200/6600 Principles of Business and Finance Summer 2010 Page 176 Exemplifying Consumer Rights Activity Continued Consumer education Service 6200/6600 Principles of Business and Finance Summer 2010 Page 177 Name_________________________ Class ______________ Date _________ Government Regulation and Assistance Organizer Directions: Provide responses for the listed items. Why does the government regulate utility companies? How does the government prevent unfair business practices? How does the government assist businesses? 6200/6600 Principles of Business and Finance Summer 2010 Page 178 Name ____________________ Class __________ Date __________ Social Responsibility Key Crossword Terms Directions: Use the key terms related to social responsibility to complete the crossword puzzle. 6200/6600 Principles of Business and Finance Summer 2010 Page 179 Social Responsibility Key Crossword Terms Across 2. The duty of a business to contribute to the well-being of a community. 4. A set of rules for guiding the action of employees or members of an organization. 7. Protection of the creative work of authors, composers, and artists. 9. A natural resource that cannot be replaced when used up. 10. An agreement to exchange goods or services for something of value, usually money. 11. When a business has control of the market for a product or service. 12. Laws intended to prevent unfair business practices such as false advertising, deceptive pricing, and misleading labeling. Down 1. Rules about how businesses and their employees ought to behave. 3. Principles of morality or rules of conduct. 5. The exclusive rights of an inventor to make, sell, and use a product or process. 6. A distinctive name, symbol, word, picture, or combination of these that a company uses to identify products or services. 8. An organization that supplies a service or product vital to all people including companies that provides local telephone service, water, and electricity. 6200/6600 Principles of Business and Finance Summer 2010 Page 180 Social Responsibility Key Crossword Terms KEY Across 2. Social responsibility-The duty of a business to contribute to the well-being of a community. 4. Code of ethics-A set of rules for guiding the action of employees or members of an organization. 7. Copyright-Protection of the creative work of authors, composers, and artists. 9. Nonrenewable resource-A natural resource that cannot be replaced. 11. Monopoly-When a business has control of the market for a product or service. 12. Antitrust laws-Laws intended to prevent unfair business practices such as false advertising, deceptive pricing, and misleading labeling. Down 1. Business ethics-Rules about how businesses and their employees ought to behave. 3. Ethics-Principles of morality or rules of conduct. 5. Patent-The exclusive rights of an inventor to make, sell, and use a product or process. 6. Trademark-A distinctive name, symbol, word, picture, or combination of these that a company uses to identify products or services. 8. Public utility-An organization that supplies a service or product vital to all people including companies that provides local telephone service, water, and electricity. 6200/6600 Principles of Business and Finance Summer 2010 Page 181 ASSESSMENT PROTOTYPES Note: These assessment prototypes are examples of the types of items included in the item bank. All items are comparable to the cognitive process of the understand verb. Questions require students to demonstrate that they understand the content. Assessment prototypes will not be used on the secured test, but questions in similar formats will be used. An investment company offers yoga and other similar activities at its work site during lunch. Which social responsibility is this company addressing? A. Employee wellness B. Environmental protection C. Job safety D. Workplace diversity ANSWER: A Which is an EXAMPLE of practicing business ethics? Auto Mart Inc.: A. mailed defected parts to several customers. B. provided a remedy for defected parts. C. refused to credit a customer’s account after she complained about their services. D. sends refunds to some of its deserving customers. ANSWER: B A manager spent $400 of its $9,000 diversity training budget on videos. What percent of the budget did he use? A. 4% B. 8% C. 12% D. 16% ANSWER: A Marie agreed to buy 10 dresses from a local warehouse. The warehouse owner only delivered nine dresses, but insisted that Marie pay for 10. Which protection does Marie need? A. Contract enforcement B. Environmental protection C. Intellectual property D. Safe work environment ANSWER: A 6200/6600 Principles of Business and Finance Summer 2010 Page 182 ASSESSMENT PROTOTYPES Continued A company intentionally listed the amount of water in its 32 ounce bottles of bleach incorrectly. Which right from the consumer bill of rights is the company violating? To be: A. informed B. heard C. involved D. active ANSWER: A McCracken Heating Oil Company makes sure that it remains within regulated price range for its product. Which government regulation is being addressed? A. Purchase of goods and services B. Employment of workers C. Promotion of fair competition D. Regulation of practices of utility companies ANSWER: C 6200/6600 Principles of Business and Finance Summer 2010 Page 183