RESPONSE TO PROJECT UI EXTENSION REPORT R.G. Hoeft, Interim Associate Dean and Director Extension and Outreach The overall report was very well written and provides an excellent analysis of the current situation as well as offers several recommendations that have potential to help move UI Extension to a more solid funding base. More importantly the recommendations offer potential to develop a program base that will allow for delivery of research information that is integrated across more departments and colleges within the University. .Expanding the research base will enhance the ability to better address the needs of the citizens of Illinois and the unique needs of increasing urban populations. Following are comments on each of the recommendations. The recommendation is in italic and followed by comments. 1. The University must clearly articulate its goals and aspirations for U of I Extension and input to this decision-making must be made available as broadly as possible on campus, among faculty, students, deans, department heads, and campus leadership. As part of this discussion, the differences between outreach, public engagement, and U of I Extension activities must be defined, so that the distinction is clear to campus leaders and faculty. The articulation by the University of the goals and aspirations for U of I Extension is a critical as the mission of Extension evolves to address societal needs in Illinois. In the past, individual Extension employees frequently receive praises from constituents about a job well done, but there has been no clear message of what the University wants or expects from Extension as part of the land-grant mission of the University. The large FY11 budget cut, while justified on the basis of Extension being a non-tuition generating unit, sends a message that Extension is of less value to the University than other units. It also raises the issue of what the future role of Extension will be within the University when facing continual and significant budget cuts. One only has to look back a few years and note that when tuition was increasing at a slower rate than general revenue, there was no differential adjustment made in favor of Extension. This brings into question the long-term plans of the University for supporting Extension and what proportion of the non-tuition state appropriation should be allocated to sustain the land-grant mission. 2. Campus and University leadership should commence a conversation with State legislators about the possibility of treating U of I Extension as a separate line-item in state budgeting, rather than lumping U of I Extension funding in with the rest of the campus general revenue funds. Other states in the region do this–for example, Ohio and Wisconsin. As part of that discussion, we should request that state legislators articulate some broad priorities for U of I Extension. One potential benefit of this arrangement is that U of I Extension could be clearly supported and tasked by the legislature. A potential risk is that U of I Extension funding, expressed as a separate item with a fairly large dollar amount attached to it, could become a target for legislators seeking to cut state spending. The recommendation elucidates the two potential scenarios that could occur with the movement of state GRF out of the University budget to an individual line of the state budget. Careful consideration should be made when considering what level of funding would be needed for a separate budget line. Funding of $15 million in GRF was provided to ACES in FY10 for extension related activity. Of this total $10 million was allocated to U of I Extension and $5 million to academic departments in ACES, mainly for extension related faculty salaries. It must be clearly understood that the GRF allocated to ACES for faculty support in departments directly impacts the U of I Extension mission of delivering research based information to the citizens of Illinois. U of I Extension cannot stand on its own without faculty research and their involvement in Extension programs. Please note that the committee did not suggest that the new line go through another state agency. That is a potential third scenario that could result in a reduction of the state GRF allocation to the University by an amount equal to or greater than that previously allocated by the University to Extension. Extension funded through a state agency and the management of Extension by the legislature would be of great concern. 3. U of I Extension should improve the visibility of its activities on our campus by publicizing Extension programs, their impact, and the opportunities they present, to the entire campus community. Although the main mission of U of I Extension is to conduct educational programs beyond the campus, expanded intellectual, professional, and social engagement with the campus community will enhance its effectiveness in carrying out that mission. The visibility of UI Extension must be improved, both on and off campus. Historically, Extension presumed that evidence that Extension programs had resulted in the improvement of the lives of Illinois citizens was sufficient information for determining that programs were effective, and that those who participated in Extension programs would convey the message and value of Extension to the public. However, the knowledge of and value of Extension within the University is quite limited outside of ACES. In addition, societal changes in Illinois require more active publicizing of U of I Extension to populations currently underserved and in urban areas. 4. U of I Extension should improve the reach and visibility of its activities in our state by marketing its programs to target audiences, including nontraditional users of Extension services, in the appropriate languages, and by ensuring that these programs are presented at a variety of times and places, through a variety of media (including online and public broadcasting), so as to maximize their availability to the public. To be viable and to be of service to the state, U of I Extension must reach beyond traditional rural and agricultural audiences and address emerging urban issues, audiences, and environments. To serve a changing citizenry, U of I Extension must be organized to adapt to changing circumstances, today and tomorrow. We also note that rural communities are currently collecting and contributing millions of dollars to support U of I Extension; as U of I Extension expands programming in urban areas, it will have to develop funding sources to serve this market. As U of I Extension consolidates its county offices to save some of the $4M it now spends on rent, it should consider co-locating some of its offices or activities in public libraries, which could save money for Extension, contribute to the support of libraries, and make Extension activities, especially those focused on youth and family life, more visible in the community. 5. Campus leaders should convene an open discussion on U of I Extension's core areas, with a particular focus on urban life. The goal of this discussion should be to understand how faculty across the Schools and Colleges on this campus might participate in U of I Extension, collaborate with U of I Extension on externally funded research, and benefit from U of I Extension's long-standing community networks. This conversation should include a broad range of campus units that have existing expertise in Extension's core areas. Some examples of relevant units to include would be the College of Engineering (energy, environmental engineering), the College of LAS (chemical and bio-molecular engineering, economic development, state and local governance), the College of Education (programming for at-risk youth; program evaluation; curriculum development; online education), the College of Business (management, finance, entrepreneurship), the Graduate School of Library and Information Science (youth and community information, community decision-support, online education), the Institute of Genomic Biology (bioeconomic development), the College of Fine and Applied Arts (urban and regional planning, energy-efficient architecture), College of Applied Health Sciences (community health; rural telemedicine; recreation and tourism), the College of Veterinary Medicine (animal health, companion animals), the College of Medicine (family wellness, nutrition, childhood obesity), and the College of Law (business and environmental law, estate and tax law). This list is not intended to be a comprehensive one, but rather to provide an illustration of how many U of I Extension issues are addressed by researchers and teachers in campus units beyond ACES. Of particular relevance, also, are the Surveys that comprise the Institute for Natural Resource Sustainability; this organization is the same size (and same cost in GRF) as U of I Extension, and it has a profile of activity, expertise, and emphasis that seems highly complementary to U of I Extension's focus and activities, as Extension's profile is to the Surveys'. Both of these recommendations express the need for Extension to realign its program priorities and ability to adequately address urban audiences. One of the criteria affixed at the outset of the reorganization was flexibility to adapt to changes in program needs. This would include adapting to changing clientele base as well as changes in subject matter need of the clientele. The diversity and language challenges of the urban population require significant staff and resource investment at a time when resources are becoming more limited. As the recommendations indicate, inclusion of a much broader base of departments and colleges will provide a stronger research base upon which to build integrated programs, programs that will provide the research data to address emerging problems. 6. Campus and University leadership should consider moving U of I Extension from its existing location within ACES to a campus-level position to promote broader participation by faculty across the campus in the core research and education missions of U of I Extension, and to increase opportunities for U of I Extension to generate external research funding. By making this structural change, we would capitalize on opportunities represented by current Federal funding trends that mandate the integration of research, teaching, and public involvement in projects that address major societal problems. We might also capture a broader range of investments in the units that could be counted as matching federal dollars, thereby reducing dependency on centrally invested GRF. Given the expertise of U of I Extension staff, they should be engaged with campus researchers both in collaborative proposal-writing and in the execution of those projects when funded. In many neighboring state universities, Extension is organized this way, for example, at Wisconsin (where Extension serves a ten-campus system), Nebraska, Iowa State, and Ohio State. Some of these neighboring-state models also integrate Extension and the Surveys, something it would be worth considering in our case as well. No two of these models are exactly alike, so there are several possible models that could be considered. In general, it is critical for U of I Extension to develop stronger relationships with colleges beyond ACES, for three reasons: 1. Extension needs the expertise of campus. Because Extension professionals serve rapidly evolving information needs, they must continually upgrade and reevaluate their subject-matter expertise. Therefore, they require ready access to educational resources across all disciplines and colleges, and that can be effectively provided only if we facilitate their collaboration with campus researchers and subject-matter experts. 2. The broader campus needs Extension as partner. As an example, many researchers in the social sciences, health, education, and even engineering could benefit from readier access to the community networks that Extension represents. It would be understandable if Extension felt a certain proprietary interest in those networks, but perhaps incentive structures or liaison positions could be established that would encourage tenure-system researchers and Extension educators to work with each another. 3. The campus must do better at educational outreach and marketing to untapped and under-served populations. The traditional university structure is changing— not just here, but everywhere. Formal learning in residential settings will remain important, but education will increasingly be delivered ondemand, at any time, in any place. Extension knows how to do this and does it well; there's strength in online education on campus as well, but the campus as a whole must become better at this. Perhaps, as the campus considers the report of other Stewarding Excellence projects, especially the report on Campus Programs Supporting and the report on Revenue Generation, it will emerge that the University would benefit from a campus-level consolidation of resources for units wishing to launch their own online programs. U of I Extension could be a key partner for campus in such an effort. Additional study needs to be given to recommendation 6 prior to implementation. There are many challenges inherent in the university and Extension making structural changes after decades of Extension operating within a College. There would be much to be gained from faculty across campus and Extension staff working more collaboratively to address societal/educational needs. Campus faculty will need orientation to understand Extension’s commitment to Illinois communities. 7. Appropriate principles and practices should be adopted to guide the integration proposed in the preceding recommendation. For example, campus GRF funds should be invested in U of I Extension in ways that are calculated to generate external research dollars. U of I Extension should consider modifying the job description for Program Leaders in Extension, so that a percentage of their time is devoted to cultivating opportunities for collaboration with faculty, participating in research groups, and in other ways bringing their experience and their networks back to campus. From this new collaboration, campus could leverage new grant opportunities, perhaps by stipulating a Co-PI arrangement on grants involving faculty and U of I Extension agents, with some percentage of indirect cost recovery going back to each. A related recommendation is that campus should devote some portion (perhaps 1percent) of U of I Extension's onand off-campus GRF funding to support grant-writers who could work (respectively) with faculty across campus or with organizations across the state to promote and increase externally funded research activities, greater campus involvement, and more of the twoway exchange of information that ought to characterize the relationship between researchers within the university and practitioners in the field. As pointed out in recommendation 6, Federal Government funding now mandates the integration of research, teaching and outreach, creating an opportunity for funding in Extension previously not readily available. In order for Extension to take advantage of these opportunities, a system will need to be established to alert Program Leaders early enough in the planning process to allow them to identify extension staff that have the technical expertise to carry out the extension portion of the proposal. Other than in Food and Nutrition, time and effort invested to increase external funding has met with limited success over the past decade. The much smaller field staff base remaining after reorganization must focus their time and effort on high impact programs. Therefore, work that they do to increase external funding must have a high potential for pay back. 8. Campus leadership should consider revamping the way U of I Extension faculty funds are distributed, to better represent the evolving focus areas of Cooperative Extension and to engage faculty outside of ACES in fulfilling U of I Extension priority areas. This change might include moving to term-renewable faculty funding (along the lines of the Wisconsin model), with terms of several years renewable on the basis of demonstrable of U of I Extension activity, pertinence to U of I Extension priorities, and satisfactory evaluation of U of I Extension efforts. Pilot programs on particular topics, using defined portions of U of I Extension funding, might be a safe way to experiment with new mechanisms and engage new faculty. Addressing emerging needs through pilot programs has a long history in Cooperative Extension and could restore nimbleness to the enterprise (for example, see Atul Gawande, "Testing, Testing" in the December 14, 2009, New Yorker). Plans are being made to set-aside a portion of the budget for pilot projects. Where possible, such projects will be interdisciplinary across program areas. An example of such a program is the energy program currently housed in Urban and Regional Planning. Team members from Ag & Natural resources, Youth Development, and CED have expertise to contribute to this energy conservation and energy production. 9. We should take a systems approach to redesigning U of I Extension, because U of I Extension is itself a complex system, within a yet more complex State and federal system. The Action Plan Diagram, below, shows what a systems approach might look like and suggests how such an approach could provide a framework for addressing the issues raised in this report, as well as issues arising in the future. Any redesign or reorganization must consider both the needs of the State and the goals of the campus, and it should result in an administrative structure that enables true integration of teaching and research with U of I Extension. Although each activity has a distinct purpose and may be carried out independently with success, integration will produce added value for all parties. We recognize that there are many complexities in any proposal to shift emphasis or change the way money is distributed in a system as large as U of I Extension. In particular, campus should not make changes that would imperil Smith-Lever or Hatch Act funds; if anything, we should be looking for ways to increase those funds, perhaps by increasing our overall U of I Extension activity with more externally funded research. We also recognize that U of I Extension has a broad and vocal constituency in the counties around the state, and that agriculture remains a core concern for that constituency, so much so that agriculture will probably remain the largest part of Extension for the foreseeable future. But we also believe that there is a great deal of unrealized potential in the other core areas, and we would like to see the University exploit those opportunities. We also think that there is unrealized potential in the U of I Extension network itself, both for faculty researchers and for prospective students, especially in health, engineering, and the social sciences, and we urge the campus to ensure that that potential is realized more fully as well. This or a similar model would be of help if and when the campus decides to move Extension to a campus rather than a college program.