Avaya Phones
The Avaya 1200 and 1100 series IP Deskphone can directly connect to a Local Area Network (LAN) through an Ethernet
connection. They have 2 Ethernet Ports. One port is for connecting to the Local Area Network and the other port as an
optional connection for a PC. They require AC power adaptors or Power over Ethernet switches to power the phones.
1200
Series
1100 Series
Transferring a call
Use the Transfer feature to redirect a call to the appropriate person.
To transfer a call to a third party:
To return to the original call, if the transfer is incomplete:
1. Press the Transfer soft key. The other party is put on hold and a dial tone sounds. The LCD indicator light flashes
steadily.
2. Dial the number to which you are transferring the call
3. When the numbers rings or a person answers, press the Transfer soft key to connect the calling party.
If the person called is not available, press the line (DN) key (next to the LCD indicator) to reconnect to the original call.
Conference Call
Use the Conference feature to add other calls to your current call.
To
1. While on a call, press the Conference soft key. The other party is put on hold and a dial tone sounds. The LCD
indicator light flashes steadily.
2. Dial the phone number you want to add to your call
3. When the numbers rings or a person answers, press the Conference soft key to add the original call and join it to the
current call. If the person called is not available, press the line (DN) key (next to the LCD indicator) to reconnect to the
original call.
The Conference and Transfer features will only appear when you are on a call. Below are examples of the Phone Display.
Avaya 1120
Avaya 1220
Avaya 1230
Choosing a ring type
The Ring type… option configures the phone’s ring tone. To choose a ring type, press the Services key, select
Telephone Options, and select Ring type…
1. Press the Up/Down navigation keys to scroll and highlight one of the ring types.
2. Press the Play soft key to sample the ring tone.
3. Choose one of the following:



Press the Select soft key to save the ring type and return to the Telephone Options menu.
Press the Stop soft key and use the Up/Down navigation keys to select a different ring type.
Press the Cancel soft key to keep existing configurations
.
Call Fowarding
1. Press the Fwd soft key.
2. Dial the number to which you want to forward your calls to.
3. Press the Fwd soft key.
To see the number to which calls are being forwarded, press the Forward
soft key.
Deactivating Call Forward
Use the following procedure to deactivate Call Forward.
• Press the Forward soft key and press the Cancel soft key.
Changing feature key labels
Use the Change feature key label option to rename the label that corresponds to the feature key. You can define labels
with a maximum of nine characters. You can also restore the default labels (collectively or
individually).
If the feature key label setting is password-protected, you must enter a password (SCPW) to change the feature key label.
If you enter an incorrect password, an error message is displayed. If you enter an incorrect password more than three
times, the password functionality is locked. Contact your system administrator to unlock the password.
Note: If a feature key is configured as an autodial key, the label does
not change if the autodial key configuration changes.
1. Press the Services key, select Telephone Options, and select Change Feature Key label
2. Press the Enter key.
3. Press the feature key to change the label. If you press a prime DN key, an error message appears.
4. Enter the new information for the feature key label. To enter special characters, press the Up key
5. Press the Select soft key to save the changes and return to the Telephone Options menu or Press the Cancel
soft key to cancel the modifications.
Using the telephone dialpad
You can use the dialpad to enter text when you use features such as Personal Directory, Redial List, and Callers List.
For example, to enter the letter A, press the 2 key once. To enter the letter C, press the 2 key three times.
Note: No letters are associated with the 1 or the 0 keys
Drawing Back of Avaya 1120/1140
Connecting Headset
Install the headset (optional). If you are installing a headset, plug the connector into the RJ-9 headset jack marked with
the headset symbol ) on the back of the phone, and thread the headset cord along with the handset cord through the
channels in the stand, so that the headset cord exits the channel marked with the headset symbol ).
Drawing Back of Avaya 1220/1230