SCOTTISH QUALIFICATIONS AUTHORITY – SEPTEMBER 2012 CURRICULUM EVENTS – COURSE AIMS AND STRUCTURE SUBJECT: BUSINESS (National 3 and 4)/BUSINESS MANAGEMENT (National 5 and Higher) PURPOSE: The Course introduces learners to the dynamic, changing, competiti ve and economic environment of industry and commerce. It develops skills in communicating and presenting business -related information, in a variety of formats, to the various stakeholders of an organisation. The development of skills explicit to the Cours e will enable learners to succeed in life with determination and the ability to think logically. These skills will support learners in becoming more confident, particularly regarding their own future education and place in the world of work. National 3 National 4 National 5 Higher knowledge and understanding of the ways in which society relies on business to satisfy our needs an insight into the systems organisations use to ensure customers’ needs are met enterprising skills and attributes by providing them with opportunities to explore realistic business situations financial awareness through a business context an insight into how organisations organise their resources for maximum knowledge and understanding of the ways in which society relies on business to satisfy our needs an understanding of a range of methods businesses use to ensure customers’ needs are met understanding of enterprising skills and attributes by providing opportunities to study relatively complex business issues understanding of businessrelated financial matters an understanding of the ways COURSE AIMS an awareness of business concepts in a range of familiar contexts an awareness of the actions small businesses take to satisfy customers’ needs in familiar contexts an awareness of basic enterprising and employability skills in realistic business contexts basic financial awareness in a business context basic awareness of the effects of internal and external influences on knowledge and understanding of business concepts in a range of contexts awareness of the processes and procedures businesses use to ensure customers’ needs are met enterprising skills, and adopt enterprising attributes, by participating in practical activities in realistic business situations financial awareness through a business context an insight into the impact of the economy on businesses and our National 3 business National 4 daily lives, thus gaining economic awareness National 5 efficiency and improve their overall performance an awareness of how external influences impact on organisations Higher businesses can use resources to achieve maximum efficiency an understanding of the steps taken by business to improve overall performance and effectiveness knowledge and understanding of the main effects that external influences, such as economic impact and sustainability, have on organisations STRUCTURE, ASSESSMENT AND HIERARCHIES Course Structure: Units Course Structure: Units and Added Value Unit Business in Action 1) Research a small business and present the findings 2) Apply an understanding of functional activities supporting small businesses Business in Action Understanding Business 1) Give an overview of how small 1) Give an account of the key businesses operate objectives and activities of 2) Give an overview of how small small and medium business businesses satisfy customer organisations needs 2) Apply knowledge and 3) Apply an understanding of the understanding of factors that key functional activities of small impact on the activities of businesses small and medium business organisations Influences on Business 1) Give an overview of key Management of People and stakeholders in a small business Finance and their influence on it 1) Apply knowledge and Influences on Business 1) Give an overview of key stakeholders’ interests in small businesses Course Structure: Units and Course assessment Course Structure: Units and Course assessment Understanding Business 1) Analyse the features, objectives and internal structures of large business organisations 2) Analyse the environment in which large organisations operate Management of People and Finance 1) Apply knowledge and understanding of how the management of people can meet the objectives of large National 3 2) Identify how internal factors influence small businesses 3) Identify how external factors influence small businesses National 4 2) Make decisions on the running of a small business, taking account of internal influences 3) Give an overview of external influences that affect a small business and Added Value Unit Business Assignment 1) Prepare a simple business proposal for an aspect of a new small business, making use of appropriate technology where applicable National 5 understanding of how the management of people contributes to the success of small and medium sized organisations 2) Apply knowledge and understanding of how the management of finance contributes to the success of small and medium sized organisations Management of Marketing and Operations 1) Apply knowledge and understanding of how the marketing function contributes to the success of small and medium sized organisations 2) Apply knowledge and understanding of how the operations function contributes to the success of small and medium sized organisations and Course assessment Question Paper and a businessrelated Assignment Higher organisations 2) Analyse how the management of finance contributes to the effectiveness of large organisations Management of Marketing and Operations 1) Apply knowledge and understanding of how the marketing function enhances the effectiveness of large organisations 2) Apply knowledge and understanding of how the operations function contributes to the success of large organisations and Course assessment Question Paper and businessrelated Assignment In a Hierarchy In a Hierarchy In a Hierarchy In a Hierarchy National 3 National 4 National 5 Higher SKILLS, KNOWLEDGE AND UNDERSTANDING a basic understanding of enterprising skills and personal attributes that contribute to business success skills required to look after customers effectively in familiar business contexts a basic understanding of how a business operates through developing an awareness of key functional activities of business fundamental skills in the use of ICT to support business activities developing an awareness of basic business finance in familiar contexts an awareness of the effects of a limited range of internal and external influences on business activity a basic knowledge and knowledge and understanding knowledge and understanding understanding of the ways in of the impact of business of the impact of business which business operates to activities on society, in activities on society in contexts meet customers’ needs contexts which have some which have complex features complex features a basic knowledge and decision making by applying understanding of the role of decision making — by applying the ideas of ethical and business and its impact of the ideas of ethical and effective business decisions to business on our daily lives effective business decisions to solve strategic businesssolve straightforward businessrelated problems applying knowledge and related problems understanding of communicating relatively straightforward planning communicating complex business ideas and techniques used by business to straightforward business ideas, opinions from a range of ensure success opinions and information information relating to the relating to the effects of effects of opportunities and a straightforward knowledge internal and external factors constraints on business and understanding of on business activity activity — some of which may entrepreneurial attributes in be unfamiliar the context of business start knowledge and understanding up of how entrepreneurial understanding of how attributes can help in business entrepreneurial attributes can basic knowledge and development assist in the management of understanding of the key risk and business development functional areas of business understanding how to enhance employability skills understanding of leadership applying knowledge and styles and how they can be understanding of the effects of knowledge and understanding used to enhance the straightforward internal and of the contribution of staff to contribution of staff to external influences on business business success business success activity interpreting and evaluating evaluating detailed and interpreting and drawing straightforward business relatively complex business elementary conclusions from financial data to ensure financial data to draw straightforward business effective financial National 3 National 4 information demonstrating independence and communication skills, including the ability to use ICT and work with others, through applying straightforward knowledge of business-related concepts National 5 management analysing the effectiveness of a limited range of marketing activities, and understanding how they can be used to enhance customer satisfaction evaluating a range of production techniques used to maximise the quality of goods/services basic knowledge of the use of existing and emerging technologies in current business practice Higher conclusions and suggest solutions where appropriate analysing and evaluating the effectiveness of a range of marketing activities and understanding how they can be used to enhance customer satisfaction analysing and evaluating a range of activities which can be used during the production process to maximise the quality of goods/services evaluating the use of existing and emerging technologies to improve business practice