fact sheet insurance for volunteers … managing risk valuing Why insure? All activities, including those undertaken by volunteers, involve risk. Insurance will not prevent things going wrong. However, it can spread the burden of risk and compensate for any negative consequences when things do. Any organisation that involves volunteers, whatever its size, has a duty of care to its paid staff, its volunteers, its service users and any members of the public coming into contact with it. The organisation can be held legally liable if things go wrong and must therefore ensure that it has insurance to protect both the volunteer and the organisation, in terms of the following: Loss or harm to the volunteer (for example, a personal injury arising out of an assault by a service-user) can result in claims by the volunteer against the organisation. Loss or harm caused by the volunteer (for example, theft from a service-user by a volunteer) can result in claims from a third party both against the volunteer and against the organisation. What type of insurance? The type of insurance and level of cover required will depend on the exact nature of the tasks undertaken by the organisation and its volunteers and will need detailed discussions with an independent insurance broker. The broker will need to know the numbers and ages of volunteers, all the places where they will be volunteering, what they will be doing, etc. An organisation will commonly have one insurance policy covering a range of risks. If however, it holds more than one policy, it is important to check that all eventualities are covered by one of the policies. At the same time, it is important to ensure that the organisation is not over-insured, as this wastes scarce resources. The following types of insurance are particularly relevant in terms of volunteers: volunteers in Westmeath _ Public liability insurance This covers against sums of compensation the organisation may be legally liable to pay for, for loss or damage to third party property or injury to persons, other than employees. It is important that the policy refers specifically to volunteers. If the organisation is holding a once-off event like a festival, arrange specific cover. Employer’s liability insurance This covers claims for compensation by workers for injury or damage sustained during the course of employment. Volunteers are not employees, but they may not automatically be seen as third parties for public liability insurance either. It is therefore important that the policy refers specifically to volunteers. Personal accident insurance Provides payments to compensate for injury or death that occurs in the course of an organisation’s work, regardless of who is responsible (that is, no legal liability has to be proved). Although not compulsory, it is usually recommended, especially for volunteers working at a high physical risk of injury, such as voluntary outdoor pursuits instructors. Professional indemnity insurance Doctors, lawyers, accountants and practitioners of similar jobs hold professional indemnity insurance to cover themselves against incorrectly given advice or services. Voluntary and community organisations may decide to take out cover for any paid staff and volunteers who give advice. However, it is quite costly and organisations must therefore ask whether it is truly needed. Director liability insurance If the organisation is set up as a company limited by guarantee, this provides limited protection for company directors who are volunteers, against the risk of personal liability arising from breach of www.westcd.ie_ © Copyright © All Rights Reserved 2005 Volunteering Ireland. (Reproduced with permission) fact sheet series valuing trust. It does not cover losses as a result of illegal actions and is not the same as the organisation indemnifying itself against a loss to its funds resulting from the acts and defaults of its trustees. Vehicle insurance This is a legal requirement to cover against any claims arising out of an organisation having vehicles on the road. If the vehicles are owned by the organisation, it must ensure any volunteer drivers are covered under the policy. If volunteers are using their own cars during the course of volunteering, it is important that their own insurance policy covers them for this. Most insurance companies extend cover for minimal or no cost. It is vital that the organisation holds written confirmation for the cover. Finding the right policy Affordability of insurance is a major issue for the voluntary and community sector. Insurance premium rates have increased across the board in recent years, causing significant hardship to many organisations. Unlike the private sector, groups in the sector are rarely in a position to pass on the increased costs to their clients or members. Some insurers are even withdrawing totally of what they perceive as high-risk areas. Rather than reducing or cutting services completely, it is worth talking in detail to insurers about exactly what you do or intend to do; they may simply not be aware of the exact nature of your work. In addition, it is worth carrying out risk assessments on all volunteer roles before looking for (new) insurance in order to minimise risks and thus avoid spiralling costs, such assessments consist of the following: volunteering _ Comhairle has a Group Insurance Scheme for Voluntary Social Services Organisations underwritten by Allianz Insurance plc. Further details may be obtained on (01) 462 0444 or comhairle.tallaght@comhairle.ie. February 16 Newsflash!!! Better Insurance - up to 40% saving typical for Community & Voluntary Groups Contact us @ Volunteer Westmeath e ioflynn@westcd.ie w www.westcd.ie (Reproduced with the kind permission of Volunteering Ireland. www.volunteeringireland.ie ) identify risks evaluate risks take steps to control risks review risks regularly. www.volunteerlimerick.com © Copyright © All Rights Reserved 2005 Volunteering Ireland. (Reproduced with permission)