Goal 1: An Inclusive, Resilient and Healthy Community No. Action

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Goal 1: An Inclusive, Resilient and Healthy Community

No. Action

Lead

Department

Objective 1.1 Provide a range of accessible, high quality services and social supports

1.1.1

Concept plans developed for the new

Altona Early Years Hub

Family Youth and

Children's Services

1.1.2

1.1.3

1.1.4

Implementation of a new state-wide

Maternal and Child Health IT system

Develop new 'Still Talking' facilitated playgroup site

Review and redevelop the service delivery model for Youth Services

Family Youth and

Children's Services

Family Youth and

Children's Services

Family Youth and

Children's Services

1.1.5 Rollout online payments for Libraries Learning Communities

1.1.6

Develop a strategy which provides the

Council with direction around Learning

Communities

Learning Communities

1.1.7

Finalise the implementation of Consumer

Directed Care for the Home Care

Packages program

1.1.8

Implementation of short term case management program for consumers accessing HACC and NRCP

Objective 1.2 Foster community wellbeing, capacity and sense of belonging

Community Care

Community Care

1.2.1

Development of a Hobsons Bay community wellbeing and participation guide

Learning Communities

Outcome/

Measure

Subject to Council endorsement of the feasibility to construct an early years facility develop concept plans and detailed design plans in conjunction with stakeholders, by February 2016 for centre opening in January 2018.

Fully functioning IT system which incorporates all data collection and booking system requirements for both the universal and enhanced MCH services

Provide a new additional facilitated playgroup site to support families transitioning out of existing 'Smalltalk' playgroups

New service delivery model adopted in preparation for Youth Services' relocation to the new youth services space in Newport

Online payment gateway rolled out and staff training completed

Learning Communities Strategic Plan finalised and adopted by Council

Program is compliance with the Home Care Packages Program and Consumer Directed Care guidelines

Program implemented

Guide developed and delivered to all households to inform community of places and spaces to get together, learn and be active in Hobsons Bay

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Objective 1.3 Protect and promote public health and community safety

1.3.1

Participate in the 2015 Review of the

Municipal Emergency Management plan Governance and Local Laws 100 per cent compliance achieved

1.3.2

1.4.1

Develop a Liquor Licensing Policy

Statement

Implement the Year One actions of the

Events and Festivals Plan

Strategy and Advocacy

Cultural and Economic Development

Liquor Licensing Policy Statement adopted by Council

1.3.3

Explore the feasibility of returning wandering micro chipped and registered animals directly to owners

Governance and Local Laws

Objective 1.4 Provide a range of opportunities that support people to engage in health and active lifestyles, the arts, recreation and sport

Service procedures and processes researched

Year One actions are implemented

1.4.2

Review the Hobsons Bay Arts and

Culture Plan 2011-2015

Cultural and Economic Development Review undertaken and report published

1.4.3

Finalise and implement Active

Community Volunteer Strategy

Learning Communities Active Community Volunteer Strategy finalised and adopted by Council

1.4.4

Implement the endorsed Sport and

Recreation Strategic Plan

1.4.5

Undertake three cultural activities in

Laverton around Woods Street Arts

Space that help activate Lohse and

Woods Street park and retail/business precinct.

Objective 1.5 Foster cultural expression and lifelong learning

1.5.1

Development of a 2015-2017 action plan which

provides a basis for strategies and actions to be delivered by Council as

identified in the Reconciliation Policy

Statement

Infrastructure and City Services

Cultural and Economic Development

Learning Communities

Review existing sport and recreation policies and develop new policies to address ground allocations, fees and charges and capital works contributions.

Three cultural activities linking Woods Street Arts Space and the surrounding neighbourhood are held

Action plan developed and implemented

1.5.2 Expand the homework help program Learning Communities Expand to a second site and increase participation in the program

Objective 1.6 Work in partnership with key stakeholders to attract and advocate for the services needed in Hobsons Bay

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Goal 2: A Well Planned, Vibrant and Sustainable Place

No. Action

Lead

Department

Outcome/

Measure

Objective 2.1 Contribute to creating an accessible, well connected city

2.1.1

Finalise the review and rewrite of the

Municipal Strategic Statement

Strategy and Advocacy

Municipal Strategic Statement adopted by Council

Objective 2.2 Enhance neighbourhood character, while respecting local heritage and open space

2.2.1

Finalise the Neighbourhood Character

Study

Strategy and Advocacy

Neighbourhood Character Study is adopted by Council and informs implementation of the new residential zones

Objective 2.3 Contribute to initiatives that encourage economic opportunities through local employment, business, industry and tourism

2.3.1

Develop a Hobsons Bay business investment prospectus to attract new and diverse business investment

Cultural and Economic Development

The prospectus is produced and distributed to targeted domestic and international businesses.

2.3.2

Deliver the Hobsons Bay Business

Excellence Awards

Cultural and Economic Development The Hobsons Bay Business Excellence Awards are held

2.3.3 Prepare a new tourism strategy in consultation with relevant stakeholders

Cultural and Economic Development Tourism Strategy is adopted by Council

Objective 2.4 Plan for a well designed urban environment and public spaces that enhance safety for all community members and contribute to the life of the city

2.4.1 Finalise the Activity Centre Strategy Strategy and Advocacy

Activity Centre Strategy is adopted by Council and informs implementation of the new residential zones

2.4.2 Finalise the Public Art Strategy Cultural and Economic Development

Public Art Strategy is adopted by Council

Newport Structure Plan is adopted by Council

2.4.3 Finalise the Newport Structure Plan Strategy and Advocacy

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Objective 2.5 Reduce the Council's ecological footprint and ensure our community has the capacity to adapt to the effects of climate change

2.5.1

Undertake works to reduce greenhouse gas emissions from Council buildings

Strategy and Advocacy Undertake works to Altona Library

Objective 2.6 Ensure opportunities for residents to enhance their health and wellbeing are delivered upon through strategic integrated planning, social research, community consultation and evaluation

2.6.1 Finalise the Housing Strategy Strategy and Advocacy

Housing Strategy is adopted by the Council and informs implementation of the new residential zones

2.6.2

Develop the Multicultural Policy 2016-

2020 in consultation with community and stakeholders

Strategy and Advocacy Multicultural Policy 2016-2020 adopted by Council

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Goal 3: Quality Community Infrastructure and Public Open Spaces and Places

No. Action

Lead

Department

Objective 3.1 Protect and enhance our coastal environment, public open space network and natural areas

3.1.1

Develop a Biodiversity Strategy in consultation with the community and stakeholders

Strategy and Advocacy

3.1.2

3.1.3

Develop the Open Space Strategy

Advocate to State Government the

Hobsons Bay foreshore needs and priorities as identified and supported by relevant data to ascertain government funding and approval

3.1.4

Undertake stage 1 feasibility study into

Cherry Lake water harvesting project

Objective 3.2 Build and maintain a clean, safe and beautiful city

Infrastructure and City Services

Infrastructure and City Services

Infrastructure and City Services

Outcome/

Measure

Biodiversity Strategy endorsed by the Council for public consultation

Open Space Strategy adopted by the Council

Establish a five year foreshore revetment and access program developed in partnership with the Department of Environment, Land, Water and Planning

Stage 1 feasibility study for Cherry Lake water harvesting project completed

3.2.1

Further develop an integrated approach to asset management including roads, drains, footpaths, buildings and open space that is consistent with National Asset

Management frameworks

Infrastructure and City Services

Asset management framework for Hobsons Bay developed and informed by detailed audits, - Buildings – Division 5 Asbestos Review, -Building – structural, -Bridges, Street

Trees, Sportsgrounds, sportsground lighting Road management

Assessments, ongoing monitoring and evaluation methods in line with the Council's long term financial plan.

Complete STEP Asset Management Process including formal reporting to MAV on Council’s

Asset Planning status.

3.2.2

Develop and deliver the endorsed

2015/2016 capital works program

Infrastructure and City Services

Objective 3.3 Invest in and maintain Council-owned buildings to ensure they respond to community needs

Target delivery of the capital works program – 95%

3.3.1

Develop a business plan for venues including the Town Hall

Cultural and Economic Development Implementation of business plan to promote the potential of Hobsons Bay venues

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3.3.2

Review the governance model of the

Laverton Hub

Learning Communities

Evaluation of current service provision and recommendations for future governance model completed and presented to Council

3.3.3

Complete the Newport Youth, Library and

Seniors Facility

Infrastructure and City Services Newport Youth Library and Seniors facility due to be opened by September 2016

3.3.4 Develop the Property Strategy Infrastructure and City Services

Objective 3.4 Provide and maintain roads, drainage and footpath networks that meet the needs of the community

3.4.1

Deliver the 2015/2016 Roads, Drainage and Footpath program

Infrastructure and City Services

Objective 3.5 Increase the use of integrated transport across the municipality

3.5.1 Progress the Integrated Transport Strategy Strategy and Advocacy

Update the Property Framework

Implementation of the 2015/2016 Roads, Drainage and Footpath construction program

Draft Integrated Plan placed on exhibition

3.5.2

Significantly progress the delivery of the

Kororoit Creek Trail Infrastructure and City Services

Milestones as per the Kororoit Creek Plan achievements.

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Goal 4: An Innovative, Proactive and Leading Organisation

No. Action

Lead

Department

Objective 4.1 Undertake responsible and sustainable decision making and management

4.1.1

Increase staff understanding of the

Records Management Policy

Information

Services

4.1.2

4.1.3

4.1.4

4.1.5

4.1.6

4.1.7

4.1.8

4.1.9

4.1.10

4.1.11

Develop an Open Data Policy and

Framework

Implement Phase 1 of the Data Protection

System Renewal

Finalise the Information Communication

Technology (ICT) End User Strategy including end user survey

Promote and enhance the use of electronic rates notices

Enhance the current online payments made through Council's website

Review the Council's Long Term Financial

Plan in light of the new State Government rate capping policy

Review the community local law meeting procedures and common seal

Tender for the Animal Management Service

Review the role Hobsons Bay City Council undertakes in managing the Home Care

Consortium for the Westbay Consortium

Introduction of mobile technology for timesheets and for collecting client feedback more effectively

Information

Services

Information

Services

Information

Services

Finance

Finance

Finance

Governance and

Local Laws

Governance and

Local Laws

Community Care

Community Care

Outcome/

Measure

Deliver a communication and training program to address record keeping principles and responsibilities.

Enable public access to Council data where appropriate to support research and education, promote innovation, stimulate growth in the local economy, and support evidence-based decision making in the public sector.

Replace the existing data backup and archiving solution to a best practice data protection system for the whole organisation

ICT Strategy adopted by Council

Develop and promote the services available to the community

Provide a more streamlined environment for the community by providing one area within the Council's website to make all online payments

Long Term Financial Plan is updated to include rate capping, whilst services, costs and other sources of revenue are reviewed, to ensure that Council remains financially sustainable

Review completed and adopted by Council

Award of tender to successful entity in line with Council's policies

Undertake an assessment of the viability of existing arrangements and provide a report to

Council on recommended direction by February 2016

Efficiencies in administration gained and more regular client feedback collected

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4.1.12

4.1.13

4.1.14

4.3.1

4.3.2

4.3.3

4.3.4

4.3.5

Review and streamline processes for seeking legal advice

Implement continuous improvement program for contract management

Develop Universal Design Guidelines

Governance and

Local Laws

Infrastructure and

City Services

Strategy and

Advocacy

Implement the Customer Service Strategy

Develop a plan for delivering customer service training across the organisation

Explore possible investment in a Customer

Relationship Management Service

Improve the procedures for issuing resident parking permits

Deliver a communication strategy for

Hobsons Bay which refocuses communication priorities and drives future work of the communications team

Customer Service and Councillor Support

Customer Service and Councillor Support

Customer Service and Councillor Support

Governance and

Local Laws

Strategic Communications

Processes for seeking legal advice developed

Undertake a review of three existing contracts against performance requirements.

Universal Design Guidelines developed for consideration by Council

Objective 4.2 Understand community needs, advocate and partner with others for the benefit of the municipality, especially in relation to children and young people

4.2.1 Development of a playgroup strategy

Family Youth and

Children's Services

Playgroup strategy is developed for consideration by Council

4.2.2

Review the implementation of the Smarty

Grants software and develop a Council policy on the delivery of the Community

Grants program

Learning Communities

Policy finalised and adopted by Council

Objective 4.3 Communicate and engage effectively with the community and provide excellent customer service

Customer Service Strategy recommendations implemented

Training program offered via the Corporate Training Calendar

Form an internal working party of relevant officers to discuss organisation's needs

Procedure reviewed and presented to Council for their consideration

Strategy developed and implemented

Objective 4.4 Foster a highly skilled, effective and committed workforce

4.4.1

4.4.2

4.4.3

Finalise implementation of E Recruit program

Develop an Organisation Development

Strategy in consultation with employees and stakeholders

Undertake key competencies review / organisational skills audit

Organisation Development

Organisation Development

Organisation Development

Phase two of implementation completed and program fully functional

Organisation Development Strategy adopted by CMT

Results of audit presented to CMT

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