Job Description – Communications Officer (Marketing

Communications Officer, Marketing and Advocacy
This important role requires an individual with a strong ability to work in a team but also on their own
initiative. Under the guidance of the Communications Manager, you will bring with you excellent written and
verbal communication skills, confidence in using a range of communications tools and strong ICT skills. You
will be highly motivated, enjoy working as part of a hard working and professional team and have an interest
in the arts. This is a great opportunity for someone with communications experience, who is looking to further
develop a career in arts marketing.
About Artswork
Artswork is a national youth arts development agency, committed to transforming the lives of children and
young people through arts and cultural practice.
Artswork’s mission is to place the arts at the heart of work with, for and by children and young people and to
champion, lead and facilitate high quality work led by artists, arts and cultural organisations including the
development of young arts practitioners/leaders.
Artswork works through strategic alliances with the arts, cultural, education, youth and community sectors
and aim to act as national champion to increase opportunities for children and young people to lead,
participate, work in, experience and enjoy the arts.
Artswork delivers work through
 our role as the Bridge Delivery Organisation for the South East region. Artswork is supported by Arts
Council England to deliver this major strategic role (from April 2012 to March 2018)
 strategic projects and programmes
 advocacy and networks including the English National Youth Arts Network (ENYAN)
 development of leadership and skills - Training programmes, employers network and work-base
As the Bridge Organisation for South East England, funded by Arts Council England, Artswork will support the
delivery of the Arts Council’s goal to ensure that every child and young person has the opportunity to
experience the richness of the arts.
As part of this role, Artswork will develop and deliver a strategic approach to increase access to the arts with,
for and by children, young people and their families, in and out of school (particularly in areas of least
engagement) - and including embedding Arts Awards and Artsmark – under the following priorities
Priority One
To improve the delivery of arts and cultural opportunities for children and young people
Priority Two
To raise the standard of arts and cultural work being produced for, with and by children and young people
Artswork now wishes to appoint a Communications Officer to support the work of the Communications
Manager and the organisation's communications needs.
Job Title:
Reports to:
Accountable to:
Communications Officer (Full-Time)
Communications Manager
Fixed-term – one year in the first instance
Stakeholder pension scheme available
Communications Manager
Overall purpose of the job
To support the work of the Communications Department, led by the Communications Manager, to ensure
high quality, effective and regular flow of internal and external communication. You will work across
Artswork’s strategic and delivery programmes on advocacy and on promoting Artswork’s profile.
Key Accountabilities
Working with the Communications Manager and in accordance with Artswork’s
Communications Strategy you will:
Marketing and Advocacy Campaigns
Deliver and support the coordinate and marketing and advocacy campaigns using
 data intelligence including tools like Google Analytics and Facebook insights
 key events and milestones in Artswork’s shared diary
 Artswork’s content, - news and resources
 a range of communication tools
Content Curations
You will write and research content for a range of media platforms including
 and online platforms
 Artswork enewsletters
 peer, sector and industry media – print and online publications
 advocacy and publicity documents – print and online
Social media
 Plot the weekly and upcoming opportunities of social media activity in-line with the
digital strategy and shared diary
Research press and advocacy opportunities and platforms
in %
Maintain and upload content to the Artswork website and database
Administration, Financial Management and Legal Compliance
 ensure all work is delivered effectively within budget constraints, in line with Artswork’s financial
administration and reporting requirements and as directed by the Communications Manager
 undertake the necessary administration involved in delivering the role
 work closely with colleagues and partners to ensure compliance with all relevant legislative
requirements, including health and safety, safeguarding and equalities
General Requirements for Artswork Posts
 to adhere to Artswork’s policies and procedures, i.e. equalities, health and safety, Safeguarding and
Environmental policies
 maintain and develop personal skills and knowledge through appropriate training
 to perform own administrative duties
 undertake other related duties as required by Artswork
 maintaining good general relationships with a variety of organisations
Person Specification
Knowledge of communication tools
Knowledge of a range of IT applications including Word, Excel,
Outlook, Access and Powerpoint
Knowledge of various digital platforms and tools
Knowledge of and/or interest in the arts
Awareness of diversity and equal opportunity issues
Educated to A Level standard or equivalent and/or with range of
relevant experience
Experience of marketing and coordinating events
Experience of general office-based administrative systems such as
filing, archiving, maintaining mailing lists, managing phone and
email messages
Experience of effectively planning campaigns and marketing plans
Experience of working as part of a team
Marketing experience preferably within an arts, youth or education
setting organisation
Strong communication and ICT skills (written, verbal,
presentations) including MS Word, Excel, Access and Outlook
Excellent organisational and administrative skills, the ability to
prioritise workload and keen attention to detail
Excellent written and verbal communication skills, responding
effectively in person, in writing, via email and over the phone
Ability to manage multiple priorities, work well under pressure and
meet deadlines
Strong interpersonal skills including the ability to liaise with
external contacts
Confident in the use of digital technology
High degree of commitment and flexible approach to working
Ability to work well on own initiative and as part of a team
Personal attributes
Confident positive and personable in the context of
communicating with key stakeholders and customers
Creative thinker and problem solver
Keen and willing to learn new skills
Takes responsibility for own actions and the outcomes that result
Confidentiality and diplomacy
Sense of professionalism and a pride in the work produced
Willing to share knowledge
Understands own strengths and weaknesses and committed to
personal learning and development
Place of Work
The place of work will be the Artswork’s offices - 2nd Floor Cadogan House, 37 Commercial Road,
Southampton, SO15 1GG and as required by Artswork at such other places where the organisation carries on
its proper business.
Equal Opportunities
Artswork aspires to be an Equal Opportunities Employer; no job applicant or employee shall receive less
favourable treatment on the grounds of: gender, race, nationality, ethnic or national origins, marital status,
disability, sexual orientation, age, care of dependants, political or religious belief.
Artswork will endeavour to meet the access and support needs of employees as far as possible within the
terms and conditions of their employment.
Application procedure
Applicants should complete the Artswork Application Form – available electronically and on Artswork’s
NB CVs will not be accepted - nor should applicants attach CVs or any other supporting documents. No
agencies please.
Applications should be emailed as follows:
Covering letter (no more than one side of A4)
Application form - completed as required - and ensuring:
o full contact details of two referees plus
Equal opportunities monitoring form (this will be separated immediately from your application form and
will be used purely for monitoring purposes)
Applications should be emailed - to arrive by 12noon on Friday 24th April 2015, to:
[email protected] (Tel: 02380 332491)
Interview Dates
Interviews will be held on Thursday 30th April or Friday 1st May 2015 in Southampton.
Artswork will inform candidates whether they have been shortlisted for interview no later than Monday 27th
April 2015. We regret to say that we will not be in a position to provide feedback to candidates who have not
been shortlisted.
Thank you for your interest in this post.