Annual Report 2014-15 Valuing the wellbeing of our people and our place now and into the future 1 September 2015 Acknowledgements This Annual Report was prepared to meet the operational and financial reporting requirements within the Local Government Act 1989 and the Local Government (Finance and Reporting) Regulations 2004. For further information contact Hobsons Bay City Council on 9932 1000 www.hobsonsbay.vic.gov.au The Council acknowledges all language groups of the Kulin Nations the traditional owners of these municipal lands. We recognise the first people’s relationship to this land and offer our respect to their elders past and present. 2 Table of Contents Welcome to the Annual Report 2014-15 ................................................................................... 4 A Word from the Mayor ............................................................................................................ 5 A Word from the Chief Executive Officer .................................................................................. 7 Performance summary .............................................................................................................. 7 Financial summary ................................................................................................................... 15 City profile ................................................................................................................................ 24 Significant events in the city .................................................................................................... 26 Our Councillors ........................................................................................................................ 28 Vision, mission, values and goals ............................................................................................. 36 Council’s role............................................................................................................................ 37 The Council Plan and Performance .......................................................................................... 38 Goal 1: An inclusive, resilient and healthy community ........................................................... 39 Progress Against Initiatives ...................................................................................................... 41 Performance Indicators ........................................................................................................... 43 Goal 2: A Well Planned, Vibrant and Sustainable Place........................................................... 48 Progress Against Initiatives ...................................................................................................... 50 Performance Indicators ........................................................................................................... 52 Goal 3: Quality Community Infrastructure and Public Open Spaces ....................................... 54 Progress Against Initiatives ...................................................................................................... 57 Performance Indicators ........................................................................................................... 59 Goal 4: An Innovative, Proactive and Leading Organisation.................................................... 62 Progress Against Initiatives ...................................................................................................... 64 Performance Indicators ........................................................................................................... 66 Organisational Structure .......................................................................................................... 70 Staff Profile .............................................................................................................................. 71 Other Employee Matters ......................................................................................................... 75 Corporate Governance............................................................................................................. 78 Statutory Information .............................................................................................................. 90 Service Statements .................................................................................................................. 96 Community Grants ................................................................................................................. 104 Mayoral Program ................................................................................................................... 111 Understanding the Financial Report ...................................................................................... 112 3 Welcome to the Annual Report 2014-15 As the closest level of government to the community, local government has a legislated responsibility to achieve the best outcomes for its local community. Achieving the best outcomes for the Hobsons Bay community requires Council to be an effective, capable and transparent organisation. As a custodian of public funds, local government is also accountable to the community in the performance of functions and the use of resources. Through its 2014–15 Annual Report, Council details the activities, achievements, challenges and financial performance during the financial year, and informs the community on how the commitments in the Council Plan 2013–17 and the 2014–15 Annual Budget were delivered. Information about Council’s performance is structured around the four year strategic directions outlined in the Council Plan: Where to get a copy You can view a hard copy of this annual report at the Hobsons Bay Civic Centre or at any of Council’s library branches. Additional copies or a copy of the annual report in an alternative format are available by: Downloading a copy from Council’s website www.hobsonsbay.vic.gov.au Requesting a copy by phone on (03) 9932 1000 Requesting a copy by email to customerservice@hobsonsbay.vic.gov.au Goal 1: An inclusive, resilient and healthy community Goal 2: A well planned, vibrant and sustainable place Goal 3: Quality community infrastructure and public open spaces and places Goal 4: An innovative, proactive and leading organisation The annual report also gives information on the elected Council, the organisation and statutory information. Council’s overall financial position and performance is reported in the Audited Financial Statements section of the report. 4 A Word from the Mayor On behalf of all Councillors I am pleased to present this summary of what Council has delivered to our community over the course of 2014-15. There have been many notable achievements driven by the strategic direction set within our Council Plan 2013-2017 in addition to our day-to-day efforts to deliver more than 100 services to the community of Hobsons Bay. The focus of the 2014-15 Budget was to ensure we could provide cost effective, high quality services and programs for our community while also focusing on maintaining and upgrading infrastructure to accommodate future growth. The majority of initiatives identified in the 2014-15 action plan were completed or have progressed during the 2014-15 financial year. I’d like to thank the Chief Executive Officer Chris Eddy and all Council officers for their ongoing commitment to serving the community of Hobsons Bay. While it has been a year of progress and gains, it’s also been one of great losses. I was prompted to think of this when reflecting on the year with the tragic passing of two personal mentors and local political figures from our community, former state representative for Altona, Lynne Kosky, and former Premier of Victoria and representative for Williamstown, Joan Kirner. Both of these inspirational women fought for the west, transformed the local landscape in a way that helped us prepare for future growth and did great things for the Hobsons Bay community and Victoria more broadly. Looking to the future, there are some considerable challenges and new pressures ahead for the local economy. Local employment will certainly be affected by the closure of some of our longer-term employers over the next few years. To minimise this impending change, Council has been investing in and applying considerable focus on local economic development. Already we have seen some impressive inroads made thus far, through the establishment of our first Economic Development Strategy and our continued work with businesses in Hobsons Bay. Hobsons Bay had an estimated resident population of 91,148 people in 2013. By 2031, the Hobsons Bay population is forecast to increase by 17 per cent. With this future growth in mind, we have started reviewing our Municipal Strategic Statement – a planning document that establishes the overall strategic direction for land use planning and development in Hobsons Bay, refining and revising our strategic directions in response to the changing needs of the community. This key piece of work will provide a framework for planning that will guide development for the next decade or more. A major planning win in 2014-15 was achieved in June, when the Victorian Government supported our demands for mandatory height controls and developer contributions to infrastructure for the remainder of the former Port Phillip Woollen Mill site in Williamstown. These changes have now been introduced into the Hobsons Bay Planning Scheme. Another welcomed gesture of support from the Victorian Government was their commitment to reviewing planning controls for Major Hazard Facilities in Victoria and we keenly await their work on this important issue. Another achievement worth recognising is our focus on, and continued investment in, modernising our ageing city infrastructure. Through asset renewal we are able to ensure that our existing infrastructure is in a position to serve our community long into the future. This is 5 an ongoing focus and I expect asset renewal to take up a considerable part of Council’s investment for the next decade or more. Our asset renewal focus in 2014-15 saw considerable investment into Hobsons Bay’s sports fields, footpaths, local roads, parks, libraries, community buildings and infrastructure. Jack Madigan Reserve received a huge makeover, transforming the former landfill site into a large park filled with terraces, rock walls, shared pathways and native grasses. A number of play spaces have been revitalised with the traditional, equipment-based playgrounds of the past making way for innovative and engaging play spaces for our young people to engage in creative, open-ended play. Edwards Reserve in South Kingsville became our first fully accessible playspace in 2014-15. A number of other parks and play spaces were revitalised, with McCormack Park in Laverton opening in October 2014, McLean Reserve in Williamstown opening in January 2015, and AB Shaw Reserve being completed in August. We resurfaced and rehabilitated many kilometres of our local roads and planted 1,400 street trees, 400 park trees and 18,000 plants across our conservation areas and reserves. The last 12 months also represented a big year for arts, culture and inclusion in Hobsons Bay and I’d like to particularly mention the success of Woods Street Art Space, and programs such as Art in Public Places and the RACISM. IT STOPS WITH ME campaign. From a policy perspective we have made huge inroads in policy development and advocacy foraffordable housing, integrated transport, youth mental health and problem gambling, just to name a few. These policies are important as they shape the future services, decision making processes and advocacy positions of Council. We have again achieved a responsible financial result. In what economically are challenging times, this responsible approach to managing our finances will continue to serve us well as we enter a new era of constrained revenue and rate-capping. During our term, this Council has done everything we can to ensure we’ll be well placed to deliver our commitments to this community regardless of whatever future revenue limitations are imposed on us. Finally I’d like to acknowledge and thank my fellow Councillors for their hard work and dedication to Hobsons Bay. I’d also like to acknowledge our community for working with us throughout the year by contributing feedback, volunteering, participating in one of our many events or using our services. Cr Colleen Gates Mayor of Hobsons Bay 6 A Word from the Chief Executive Officer What a busy year it’s been. I’d like to start by thanking our Councillors for their leadership and our staff for their hard work over the year. Many inroads have been made in achieving the deliverables from our annual action plan. It’s always difficult to highlight everything we’ve done over the course of a year, given that Council delivers more than 100 services. This includes everything from supporting community groups through grants, to our libraries, to maintaining sports facilities, to supporting arts and events, to advocating to the state and federal governments on important issues in our community to state and federal governments, to name only a few. The 2014-15 financial year has seen many achievements. We have continued to manage our finances responsibly and our end of year result is strong for 2014-15. Operationally we have made it a priority to continue to look for more efficient and innovative ways to deliver our services resulting in substantial operational savings. These savings haven’t happened overnight. They have been a continued focus for some time and are a continued commitment to our 10 year financial plan. This year has also seen for the first time all Victorian local governments having to report on key services. These Local Government Performance Reporting Indicators are uploaded onto a state government website and used to compare councils across the state, and we have now integrated these indicators into all our current reporting processes. The closure of Toyota in 2017 and uncertainty over the future of the BAE shipyards has forced us to rethink our future planning. But it has also focused us on the need to exploit every opportunity. We are engaging directly with business operators in the area to understand their concerns, and we provide a number of free business workshops as well as a LinkedIn business networking group. The establishment of our first ever Economic Development Strategy in 2014-15 also gives us a blueprint to drive economic growth in the local economy. Not to forget the inspirational Business Networking Breakfast in April that brought 150 people together from Hobsons Bay’s business community and demonstrated the appetite for networking and growing our local economy. We also opened nominations for the 2015 Hobsons Bay Business Awards, which are a great chance to celebrate local businesses that provide excellent and unique services in the municipality. An important activity for me this year was participating in the development of a resilience strategy for Greater Melbourne. The strategy is about anticipating, avoiding, adapting to, and recovering from the impacts of acute shocks and chronic stresses. Managing our coastal foreshore in the face of an increasingly changing climate is complex and requires a multifaceted coordinated response from neighbouring councils, state government departments, the federal government and other agencies. For us here in Hobsons Bay, this will undoubtedly continue to be a major area of focus, requiring significant investment in our more than 20km of beaches and foreshore in the municipality. 7 Making information clear, accessible and timely is a high priority for this Council. We have in the last year introduced an online community engagement portal called Participate Hobsons Bay enabling community members to provide online feedback on policies and projects. We also have a new online portal for people to apply for our annual community grants funding. My Smart Garden, a sustainability initiative with over 1,200 members, has also launched a new website featuring a gardeners’ forum, archived workshop notes and case studies. The Council website became ‘adaptive’ in 2014-15, which means it is now easy to use on all devices including smart phones. We are also working towards making the website accessible – this means ensuring a smooth user experience for everyone from people with a vision impairment to people with English as a second language. Good news came last year when we received the highest rating in a new national benchmarking report on Council websites along with two other Victorian councils. The websites were assessed on ten criteria relating to discoverability of key content, navigation and compliance. We have a very diverse community here in Hobsons Bay and this bring us great cultural riches but also present many challenges. The Behind this Smile campaign rolled out this year was an excellent way to highlight the value of cultural diversity in Hobsons Bay. We were also shortlisted for a Community HART Award for our Rivers to Recognition collaboration with six other western councils and Reconciliation Victoria, to share and celebrate Indigenous culture. Finally, it was excellent to see Williamstown Library recognised by the International Federation of Library Associations and Institutions (IFLA) as one of the world’s 1,001 Libraries to see before you die. The library was also included in an exhibition of award winning projects at Federation Square in October 2014. And congratulations are due to Altona Library for celebrating its 50th birthday on 5 June 2015. In closing, I congratulate the Council and our staff for their dedication to making a difference and providing a high level of service to our diverse community. Chris Eddy Chief Executive Officer 8 Performance summary Below is a snapshot of Council's achievements and performance during 201415. The full performance report can be found in the ‘Our performance’ section. The Community Health and Wellbeing Plan and Council Plan 2013-17 are structured around four key goals, which describe how Council will serve the community to deliver on the community’s vision for Hobsons Bay. Each goal area identifies strategic objectives that we will work towards achieving as an organisation. The Annual Action Plan 2014-15 identifies the major initiatives and initiatives that will be delivered to work towards meeting the overall goals and objectives of the Council Plan. Overall The Annual Action Plan 2014-15 consisted of 51 initiatives and 27 major initiatives. By 30 June 2015, 56 per cent (15) of the major initiatives and 82 per cent (42) of the other initiatives were completed and/or were progressing. Overall, 44 per cent (12) of major initiatives and 10 per cent (5) of initiatives were carried over. Progress of Major Initiatives Progress of Initiatives 9 Performance is also measured against the Council Plan and Best Value Indicators. For the first time in 2014-15, it is also measured against the Local Government Performance Reporting Framework. Details on how Council performed against these indicators can be found in the ‘Our performance’ section. In addition, the Annual Community Satisfaction Survey 2015 is used to measure Council’s performance on a range of key indicators. It is undertaken annually through a random representative sample of 800 Hobsons Bay residents who indicate their level of satisfaction with Council's performance. As shown in the graphs below, Council’s overall performance in the community satisfaction survey has continued to improve with a score of 68 out of 100, which rates as ‘good’. For the other community satisfaction indicators relating to Council services, Council has improved on 46 per cent of measures compared to the previous financial year. Overall Performance - Community Satisfaction Survey Performance Community Satisfaction Survey Measures 10 GOAL 1: An inclusive, resilient and healthy community Through this goal area, Council is aiming to engage with local communities and stakeholders to plan for and provide access to the services, cultural and recreational experiences and economic opportunities that enhance health and wellbeing. There were 16 initiatives and six major initiatives within this goal area. By 30 June 2015, 83 per cent (5) of major initiatives and 69 per cent (11) of initiatives were completed and/or were progressing. Progress of Major Initiatives Progress of Initiatives Council will: 2014-15 major initiatives and initiatives results: 1.1 Provide a range of accessible, high quality services and social supports 1.2 Foster community wellbeing, capacity and sense of belonging 1.3 Protect and promote public health and community safety 1.4 Provide a range of opportunities that support people to engage in healthy and active lifestyles, the arts, recreation and sport 'Baby Makes 3' programs were conducted in both Laverton and Newport Early Years Education and Care Policy 2015-18 was adopted by Council the youth counselling service has been extended and as a result, we can now reach a higher number of young people the draft Electronic Gaming Machine Policy Statement was considered by Council an Urban Arts Collective arts-based social enterprise for young people was developed and ran from the Woods Street Arts Space 1.5 Foster cultural expression and lifelong learning 1.6 Work in partnership with key stakeholders to attract and advocate for the services needed in Hobsons Bay 11 GOAL 2: A well planned, vibrant and sustainable place Through this goal area, Council is aiming to foster safe, attractive and connected neighbourhoods that provide social and economic opportunities for all and are resilient to climate change, while caring for our precious heritage, coast and natural resources for future generations. There were six initiatives and seven major initiatives within this goal area. As shown in the graphs below, by 30 June 2015 57 per cent (4) of major initiatives and 83 per cent (5) of initiatives were completed. Progress of Major Initiatives Progress of Initiatives Council will: 2014-15 major initiatives and initiatives results: 2.1 Contribute to creating an accessible, well connected city 2.2 Enhance neighbourhood character, while respecting local heritage and open space 2.3 Contribute to initiatives that encourage economic opportunities through local employment, business, industry and tourism 2.4 Plan for a well designed urban environment and public spaces that enhance safety for all community members and contribute to the life of the city 2.5 Reduce the Council’s ecological footprint and ensure our community has the capacity to adapt to the effects of climate change 2.6 Ensure opportunities for residents to enhance their health and wellbeing are delivered upon through strategic integrated planning, social research, community consultation and evaluation an Economic Development Strategy was developed and adopted by Council the capital works program to improve the accessibility of the footpath network was completed a food waste recovery issues paper was completed stage two of the Street Light Replacement Program was completed a background paper for a new Multicultural Policy was completed Disability Discrimination Act (DDA) Audits were completed for the South Kingsville Community Centre, Hobsons Bay Community Workshops, and the Altona and Williamstown Foreshore Council oversaw and guided the development of the Western Metropolitan Trails Plan an Irrigation Management Action Plan was developed a Subdivisions Officer was appointed to assess subdivision planning applications 12 Goal 3: Quality community infrastructure and public open spaces Through this goal area, Council is aiming to deliver a high standard of well-maintained community infrastructure including roads, Council-owned buildings, pedestrian and cycle paths, and public open spaces that are accessible and meet the needs of local communities. There were five initiatives and 10 major initiatives within this goal area. By 30 June 2015, 40 per cent (4) of major initiatives and 100 per cent (5) of initiatives were completed and/or were progressing. Progress of Initiatives Progress of Major Initiatives Council will: 2014-15 major initiatives and initiatives results: 3.1 Protect and enhance our coastal environment, public open space network and natural areas 3.2 Build and maintain a clean, safe and beautiful city 3.3 Invest in and maintain Councilowned buildings to ensure they respond to community needs 3.4 Provide and maintain roads, drainage and footpath networks that meet the needs of the community the capital works program was implemented the rehabilitation of Jack Madigan Reserve was completed the expanded Road Resurfacing program was completed background documents for the development of a Biodiversity Strategy were developed a master plan and scope of works for the Williamstown Mechanics Institute were completed aesthetic improvements were made to the Hobsons Bay Visitor Information Centre the Williamstown Botanic Gardens master plan was updated a management plan for the Truganina Explosives Reserve was completed 3.5 Increase the use of integrated transport across the municipality 13 Goal 4: An innovative, proactive and leading organisation Through this goal area, Council is aiming to provide strong civic leadership, advocacy and good governance to promote the wellbeing of people who live, work in and visit Hobsons Bay. This goal also aims to ensure that Council is an effective, financially strong and capable organisation. There were 24 initiatives and four major initiatives within this goal area. By 30 June 2015, 50 per cent (2) of major initiatives and 88 per cent of initiatives (21) were completed and/or were progressing. Progress of Major Initiatives Progress of Initiatives Council will: 2014-15 major initiatives and initiatives results: 4.1 Undertake responsible and sustainable decision making and management 4.2 Understand community needs, advocate and partner with others for the benefit of the municipality, especially in relation to children and young people 4.3 Communicate and engage effectively with the community and provide excellent customer service 4.4 Foster a highly skilled, effective and committed workforce the Community Engagement Policy and Toolkit was adopted by Council Council’s engagement website ‘Participate Hobsons Bay’ was developed and implemented the Procurement Policy was reviewed and adopted by Council a community newsletter was launched in February/March 2015 the Records Management Policy was endorsed a mobile customer service program targeting culturally and linguistically diverse communities was implemented Council developed a new Business Continuity Plan the Special Committee Process was reviewed a contract reporting framework was established the insurance portfolio was assessed department level financial reports were presented to the corporate management team on a quarterly basis recommendations from the internal risk audit were implemented the Local Government Performance Reporting Framework Finance Indicators and model budget were implemented new software for the community grants program was implemented new organisational branding was implemented phase one of the Workforce Management Plan was implemented an Organisation Development Discussion Paper was completed 14 Financial summary This section provides a brief summary of Council’s financial performance for 2014-15. More detail is available in the Financial Report. The year in brief surplus for the year: $11.937 million income: $121.561 million expenses: $109.624 million capital works expenditure: $23.281 million cash: $44.348 million net assets: $972.07 million, providing infrastructure and community facilities loans: $14.2 million working capital ratio: 145 per cent. Surplus for the year actual surplus: $11.937 million budgeted surplus: $6.637 million The operational surplus of $11.937 million exceeded the annual budget of $6.637 million. The increased surplus is largely a result of additional income and reduced expenditure when compared to budget. Much of the additional income and reduced expenditure has been transferred to reserves which the Council is committed to using for future specific purposes. There were also a number of expenditure savings identified throughout the year as Council budgets became subject to significant internal scrutiny in an attempt to reduce expenditure. Surpluses are required to cover current and future commitments, such as the capital works program proposed within Council’s long term financial plan. Surplus for the year 12,000 $,000 10,000 8,000 6,000 4,000 2,000 $15 2011-12 2012-13 2013-14 2014-15 15 Income actual income: $121.561 million budgeted income: $119.536 million Additional income of $2.025 million was received above the original budget. The main increases were in relation to: grants – operating ($1.512 million), mainly due to the receipt of Victorian Grants Commission funding for 2015-16 in advance ($1.259 million). contributions – monetary ($1.15 million), mainly due to increased contributions for open space ($1.09 million) that has been transferred to a reserve as Council is committed to use them for future specific purposes. other income ($612,000), particularly increased interest on investments ($405,000) due to the availability of additional funds to invest throughout the year. The most significant decrease was in relation to the disposal of property, infrastructure, plant and equipment ($1.402 million), mainly due to the demolition of a number of buildings. As the table below indicates, Council is heavily dependent on rates and charges, accounting for over 75 per cent of our income in 2014-15. Income 2011-12 $,000 2012-13 $,000 2013-14 $,000 2014-15 $,000 Rates 76,038 81,641 86,881 91,669 Grants 16,255 15,393 12,525 14,678 Fees and user charges 13,012 14,385 12,770 13,611 3,964 2,203 3,169 1,603 109,269 113,622 115,345 121,561 Other Total revenues Expenses actual expenses: $109.624 million budgeted expenses: $112.899 million Council’s operational expenditure was $3.275 million less than budgeted, mainly as a result of savings in relation to materials and services. Significant reductions were made in relation to: waste collection and the litter strategy ($628,000), city services ($474,000), NRCP program offset by reduced income ($295,000), regulatory services ($279,000), human resources ($189,000), strategic planning Melbourne 2030 project ($146,000), economic development and tourism ($123,000), active community support ($110,000), assets sports and recreation ($85,000) and community centres ($81,000). 16 As the table following indicates employee costs accounted for 47 per cent of operational expenditure and are the most significant cost to Council. Materials and services accounted for 34 per cent and are the next most significant cost. Expenditure 2011-12 2012-13 2013-14 2014-15 $,000 $,000 $,000 $,000 Employee costs 52,239 47,317 49,635 51,937 Materials and services 38,232 37,647 37,499 37,647 113 233 74 280 17,092 17,528 18,252 17,832 Borrowing costs 184 169 329 403 Other expenses 1,393 1,436 1,480 1,525 109,253 104,330 107,269 109,624 Bad and doubtful debts Depreciation Total expenses How far does $100 go? Council provides more than 100 services for the Hobsons Bay community. As the figure below indicates, for every $100 of expenditure in 2014-15 the majority of funds were spent on capital works, followed by maintenance for roads, footpaths and buildings. This is consistent with previous years. Customer Service & Administration $10.12 Community Development & Emergency Management $2.10 Capital Works $22.63 Local Laws, Health & Animals $3.96 Building & Planning $5.24 Parks, Gardens & Environment $7.60 Sports, Recreation & Leisure Services $1.95 City Cleanup & Maintenance $4.87 Waste & Recycling Services $5.80 Tourism, Events & Economic Development $1.67 Roads, Foothpaths & Building Maintenance $13.21 Arts, Culture & Libraries $4.53 Family, Youth & Children's Services $7.03 Aged & Disability Services $9.29 17 Comprehensive result The comprehensive result of $36.743 million is the surplus for the year ($11.937 million) and the increase in net assets as a result of a revaluation of Council’s land assets ($24.806 million). Capital works program actual: $23.281 million budgeted: $28.21 million Council has a capital works program to renew, upgrade and provide new assets to meet community needs. In 2014-15 Council spent $23.281 million on capital works. This included $14.873 million on renewal works, $5.448 million on upgrades and $2.96 million on new assets. The reduction of $4.929 million in relation to capital works is mainly a result of capital works budgeted in 2014-15, now expected to be completed in 2015-16. Over the past few years, Council has maintained a robust capital works program to renew, upgrade and provide new assets to the community. As the figure below indicates, considerable amounts were spent on the capital works program in 2011-12. Capital works expenditure was reduced in 2012-13 and 2013-14 to a level in line with previous years, whilst a slight increase occurred in 201415. The budget in 2015-16 indicates that Council will again increase its capital works expenditure with a focus on renewal works. Capital Works ($,000) 35,000 30,000 25,000 20,000 15,000 10,000 5,000 2011-12 2012-13 2013-14 2014-15 18 Cash and cash equivalents actual cash: $44.348 million budgeted: $27.555 million A comparison of cash inflows (receipts) and outflows (payments) for the year determines the cash balance at the end of the financial year. Cash increased by $16.457 million throughout 2014-15 to a closing cash balance of $44.348 million. The increased level of cash at year end is largely a result of the improved financial result for 2014-15 (including the advance receipt of Victorian Grants Commission funding for 2015-16), a high level of payables at year end and capital works of $ 4.952 million to be carried over to 2015-16. It is important to note that Council’s cash reserves are increasing to cover future loan principal repayments, waste requirements (which will be funded from reserves) and growing future creditor and employee leave commitments. Therefore increasing cash reserves should not be seen as an opportunity to increase spending. As the figures below indicate, Council’s cash has been increasing since 2011-12. Cash and cash equivalents ($,000) 50,000 40,000 30,000 20,000 10,000 2011-12 2012-13 2013-14 2014-15 Financial strength The balance sheet represents the overall wealth of Council. It outlines our assets (what we own) and our liabilities (what we owe). The difference between the two is Council’s equity (net assets), which is valued at $972.07 million at 30 June 2015. Most of Council’s total wealth is property, infrastructure, plant and equipment, equating to $956.082 million. In 2014-15 Council’s net worth increased by $36.743 million due to the operational surplus ($11.937 million) and the revaluations to land assets ($24.806 million). As the figure below indicates Council’s financial strength continues to slowly increase. 19 Financial Strength 1,200 Millions 1,000 800 What we own 600 what we owe Equity (net assets) 400 200 2011-12 2012-13 2013-14 2014-15 Loans Council has outstanding loans of $14.2 million at 30 June 2015, after borrowing $5 million during the year to fund capital works asset renewal expenditure. Council paid $403,000 during 2014-15 in borrowing costs (interest) to service its loans. The Borrowing Strategy recognises that loans are a responsible and sustainable option in addressing infrastructure backlogs. As such, the budget in 2015-16 indicates that Council will borrow a further $3 million during the year to fund capital works asset renewal expenditure. Loans $15,000 $,000 $12,000 $9,000 $6,000 $3,000 $2011-12 2012-13 2013-14 2014-15 20 Liquidity actual liquidity: 145 per cent budgeted liquidity: 137 per cent Liquidity (working capital) indicates Council’s ability to fund its short-term operations. The 2014-15 working capital ratio of 145 per cent indicates that Council has $1.45 worth of current assets for each $1.00 worth of current liabilities. The year end result is slightly higher than the budget (137 per cent), and as the figure below indicates, this is a significant increase compared to the 2013-14 ratio. Council aims to have a liquidity ratio of above 100 per cent. Liquidity (working capital ratio) 150% 130% 110% 90% 70% 50% 30% 10% -10% 2011-12 2012-13 2013-14 2014-15 External funding actual funding: $14.678 million budgeted funding: $13.107 million As the figure below indicates, grant funding received ($14.678 million) was $1.571 million greater than anticipated in the budget. Operational grant funding of $14.038 million was received in 2014-15, $1.513 million above the original budget. The most significant variation occurred as a result of a change in the payment schedule for grants commission funding, whereby $1.259 million in relation to 2015-16 was received in advance. Capital grant funding of $640,000 was received in 2014-15 compared to the original budget of $581,000. 21 External Funding $18,000 $16,000 $14,000 $'000 $12,000 $10,000 $8,000 $6,000 $4,000 $2,000 $2011-12 2012-13 2013-14 Grants - Operating Grants - Capital 2014-15 Looking ahead Council faces a number of financial challenges over the next few years, particularly in light of the introduction of rate capping, which will commence in 2016-17. The financial challenges include: the high dependence on rates as a source of income, the continued affordability of rates and Council’s differential rating structure the identification of alternative revenue sources reductions in investment income due to lower interest rates diminishing state and federal government grants, particularly in relation to capital works and the ‘freezing’ of grants commission funding cost shifting from other levels of government increased costs in relation to the environment, building maintenance and ageing infrastructure, coupled with the need to provide adequate funds to maintain and renew providing an appropriate range and level of services to the community repaying the existing and any future defined benefit superannuation shortfalls ensuring adequate amounts of renewal expenditure within the capital works program There are a number of financial objectives that Council needs to adhere to in an effort to remain financially viable during its tenure. These include: achieving operational surpluses increasing cash reserves each year to fund future commitments maintaining a working capital ratio of more than 100 per cent 22 Our Council 23 City profile Our community loves Hobsons Bay for its beaches, parks and green spaces, its vibrant atmosphere and sense of community, its proximity to the Central Business District, its character housing and above all its people. For many it’s the ideal place to live. People Place Prior to European settlement, the Yalukit Wilum clan occupied the area now known as Hobsons Bay. Today, it is home to the suburbs of Altona, Altona Meadows, Altona North, Brooklyn, Laverton, Newport, Seabrook, Seaholme, South Kingsville, Spotswood, Williamstown and Williamstown North. Hobsons Bay’s rich natural environment is one of its greatest assets. Open space contributes significantly to the quality of life in Hobsons Bay, occupying 24 per cent of the municipality’s land area. Hobsons Bay also has more than 20 kilometres of beaches and foreshore areas and is home to significant coastal wetlands, five creek systems, remnant native grasslands and important flora and fauna habitats. Hobsons Bay had an estimated resident population in 2014 of 91,148 people, an increase of eight per cent since 2011. By 2031, the Hobsons Bay population is forecast to increase by 17 per cent (14,864 people), at an average of 0.83 per cent per year, which is considered relatively stable growth. Hobsons Bay has an ageing population, with increases in most age groups 50 years and over. The number of school aged children has decreased over the past five years, however regeneration is occurring with the number of young children and adults in the 25-34 years age bracket increasing. Each neighbourhood area in Hobsons Bay has its own unique character, from the historic seaport of Williamstown (one of the oldest settlements in Victoria), to the more recently developed residential areas of Altona Meadows and Seabrook. A number of sites of significance to the Aboriginal community are located throughout the municipality, particularly along the coastal trail. 24 Hobsons Bay quick facts 22% of low income households who are renting are in housing stress 91,148 estimated resident population By 2031, the Hobsons Bay population is forecast to increase by 17 per cent (14,864 people) 56% (51,535) of Hobsons Bay residents are in the labour force 5.9% unemployment rate for Hobsons Bay, which is lower than Victoria’s rate of 6.5% 17 per cent (14,825) of Hobsons Bay residents have a disability 1001.7 on the SEIFA Index of Disadvantage There are 389 people identifying as being Aboriginal or Torres Strait Islander living in Hobsons Bay There are 35,526 households in Hobsons Bay: 32% couples with children, 23.5% couples without children, 11% one parent familes, 24% lone person households, other 9.5% Close to 30 per cent of the Hobsons Bay population was born overseas with residents coming from more than 130 different countries and speaking more than 100 different languages 23 per cent of the Hobsons Bay population come from non-English speaking countries, primarily from India, Italy, Vietnam, Malta and Greece. Approximately 21 per cent of those born overseas are considered recently arrived. Population make up: 15% up to 11 years old 15% 12-24 51% 25 to 59 19% 60+ Area 64km2 20kms of beaches and foreshore, 24% open space 16% of residents use public transport to get to work 35,247 dwellings, across 12 suburbs 66% of residents either fully own or are purchasing their home 25 Significant events in the city These are just some of the many and varied events that Council produced, presented or supported during 2014-15. July 2014 Newport Folk Festival NAIDOC Week flag raising Altona City Theatre Company Oliver! August 2014 Arts at your Doorstep Hobsons Voice National Theatre Ballet Pete the Sheep Musical Highway of Lost Hearts Substation Contemporary Art Prize exhibition Eid al Fitr Festival October 2014 Williamstown Musical Theatre Company Disney’s Peter Pan November 2014 The Last Night of the Proms Eid al Adha Festival The Substation Contemporary Art Prize Handel’s Messiah Bupa Around the Bay Maori and Polynesian Horizons Youth Festival Altona Williamstown Chamber of Commerce Dog Day Williamstown Heritage Beer Festival Macedonian Food Festival Laverton Festival September 2014 Arts at your Doorstep Melbourne Chamber Orchestra Woods Street Pop Up Market Hobsons Bay Arts Society Spring Exhibition December 2014 Williamstown Christmas Market Carols by Candlelight Laverton, Newport, Altona, Altona Meadows, Williamstown Diwali Altona City Theatre Company FAME – The Musical Children’s Week Picnic Williamstown Musical Theatre Company Frankenstein – A New Musical Rivers to Recognition – Commonwealth Reserve/ Seaworks NYE Operations Planning January 2015 February 2015 March 2015 Mitchelton Bay Cycling Classic Criterium Summer Sounds Harmony Day Colourfest Short Films Australia Day in Altona GOWEST as part of Midsumma Newport Folk & Fiddle Bush Dance Movies By the Bay Waitangi Day, Altona Shakespeare In The Gardens Home (with Arts Centre) – Community workshops 150th Anniversary of the Shenandoah & Maritime Festival Hobsons Bay Men’s Shed Classic Car Show Pier to Plate – Melbourne Food & Wine Festival Heritage Walking Tours Altona City Theatre Company Pinocchio 26 April 2015 Art In Public Places Woods Street Pop Up Market Arts at your Doorstep The Listies Make You LOL! May 2015 June 2015 20th Anniversary Citizens Afternoon Tea at Louis Joel Arts at your Doorstep Dewayne Everettsmith Arts at your Doorstep Drowning in Veronica Lake Williamstown Literary Festival Hobsons Bay Art Society Exhibition at Civic Centre Williamstown Musical Theatre Company The Witches of Eastwick - Musical Buloke Exhibition at Louis Joel Anzac Commemorations 27 Our Councillors Hobsons Bay has seven Councillors representing three wards. The current Council will complete its term in October 2016. In Victoria, the legal basis for councils is established under the Local Government Act 1989. It is the primary role of Council to listen to the community and consider their views when making decisions. In particular, Council needs to remain responsive to representing the immediate and changing needs of its residents. Council also: acts as a representative government by taking into account the diverse needs of the local community in decision making provides leadership by establishing strategic objectives and monitoring their achievement maintains the viability of Council by ensuring that resources are managed in a responsible and accountable manner advocates for the needs and desires of the local community to other agencies and governments acts as a responsible partner in government by taking into account the needs of other communities fosters community cohesion and encouraging active participation in civic life October2016. 28 Wetlands Ward Mayor Councillor Colleen Gates M: 0457 916 615 E: cgates@hobsonsbay.vic.gov.au Cr Carl Marsich M: 0429 461 629 E: cmarsich@hobsonsbay.vic.gov.au Cr Gates is the current Mayor and has committed her term as a Councillor in the Wetlands Ward to encouraging others to speak up and make a difference in their community. Cr Marsich is a Councillor with more than 14 years experience, serving as Mayor in 2000-2001 and 2005-2006. Colleen’s key interests include enhancing neighbourhood amenity, raising awareness about Council’s services and advocating for smarter outcomes to improve health and wellbeing, access and inclusion, transport connectivity, animal welfare and access to local infrastructure. Carl’s focus during his time at Council includes strongly advocating for the interests of residents in Wetlands Ward and more broadly Hobsons Bay, ensuring active community consultation and engagement with residents and community groups and seeking improved neighbourhood amenity, upgrading of facilities and improved Council services for the area. Carl is also the Council’s Bully Free Ambassador. She is an environmental engineer by profession and a community advocate, with strong interest in the areas of social and infrastructure related initiatives, arts/culture, community engagement and the environment. He works as an Occupational Health and Safety Officer for the CPSU representing members in the Victorian Public Sector. 29 Cherry Lake Ward Cr Sandra Wilson M: 0419 287 117 E: swilson@hobsonsbay.vic.gov.au Cr Wilson is in her third year as a Councillor having served as Mayor in her second year (2013-14). She was elected as a Board Member of the Victorian Local Governance Association, a peak body for councillors, community leaders and local government, for a two-year term in early 2015. She is also Women's Charter Champion for Hobsons Bay. Cr Wilson believes in upholding good governance and working positively with colleagues and the community to deliver sensible and sustainable outcomes for our diverse and vibrant municipality. She cares about the decisions we make today having the best impact for the future. Cr Wilson has worked as a consultant in workplace diversity, equal opportunity, bullying and flexible work practices, a manager of volunteers and a policy officer for the national peak body on volunteering. With her family, she enjoys outdoor adventures such as bush camping, bushwalking and cycling and she is a keen football lover, supporting the Altona Vikings and the Western Bulldogs. Cr Jason Price M: 0438 871 814 E: jprice@hobsonsbay.vic.gov.au Cr Price is in his first term as Councillor for Hobsons Bay. He has been a long term Altona resident and is a passionate advocate on issues of importance to the local community. He has been a volunteer with the SES Hobsons Bay Unit for most of the time he has lived in the area. Cr Price is also a member of the Hobsons Bay Residents’ Association. Cr Price has been involved with the local community by advocating on local issues such as community services, planning, environment and keeping our community active and healthy. Cr Price works as a Network Specialist Technician within Department of Education and Training and is married with two young children. 30 Strand Ward Cr Peter Hemphill M: 0419 762 266 E: phemphill@hobsonsbay.vic.gov.au Cr Peter Hemphill has been a Hobsons Bay councillor since March, 1999, serving as Mayor in 2008-09. He has an Australian Institute of Company Directors diploma and has served on the council’s audit committee for more than 12 years. A Newport resident, Peter holds a Bachelor of Agricultural Science with Honors and is an award winning journalist with The Weekly Times. He is a board member of the not-for-profit Seaworks Foundation and works to promote Williamstown’s maritime heritage. He has a passion for history and preserving local heritage. Cr Angela Altair M: 0419 762 267 E: aaltair@hobsonsbay.vic.gov.au Cr Altair has been a Councillor on Hobsons Bay City Council since 1999, serving over five terms of Council and has served as Mayor in 20022003 and 2012-2013. Angela is Williamstown resident. She has always pushed for a clean, green, prosperous city where the arts flourish and the environment is enriched and protected. Cr Altair is founder and president of the Williamstown Literary Festival. Angela is a journalist and public relations practitioner. 31 Council Meetings and attendance Council’s formal decision making processes are conducted at public Council and Special Committee Meetings. Council meetings are held twice a month on Tuesday evenings at 7pm (except over the Christmas period). Council meetings are generally held at the Hobsons Bay Civic Centre, 115 Civic Parade, Altona. Deputy Mayor Councillor Paul Morgan M: 0488 828 880 E: pmorgan@hobsonsbay.vic.gov.au A total of 22 Ordinary Council Meetings were held during the period July 2014 to June 2015. The attendance record of Councillors is set out in the following table. Councillor First elected in 2012, Councillor Morgan and his family have resided within Strand Ward for four generations and have strong ties to the community. Ordinary Council Meetings attended Cr Gates 20 out of 22 (91%) Cr Morgan 19 out of 22 (86%) Now in his third year as a Councillor, Paul is currently serving as Deputy Mayor and remains keen to continue to engage with community groups, working cooperatively with fellow Councillors and Council officers to identify key issues and develop strategies and action plans to address the needs of the community. Cr Altair 20 out of 22 (91%) Cr Hemphill 14 out of 22 (64%) Cr Marsich 21 out of 22 (95%) Cr Price 22 out of 22 (100%) Paul has more than 12 years experience occupying leadership positions within the education and technology sectors and has significant experience as a consultant to enterprise and government. In addition to his role as a Councillor, Paul serves on a number of boards and committees in the community. Paul is a member of the Australian Institute of Company Directors and holds a Bachelor of Business degree in Entrepreneurship from RMIT University. Cr Wilson 22 out of 22 (100%) Delegations Council’s powers under the Local Government Act 1989 or any other act may be delegated to a Council committee, to the CEO or to a Council officer. The CEO is also able to sub delegate to a Council officer. 32 Special Committees In addition to Council meetings, Councillors are also appointed to a range of committees1 as shown in the table below: Councillor Cr Gates Cr Morgan Cr Altair Cr Hemphill Cr Marsich Cr Price Cr Wilson 1 Committee Audit Committee, Hobsons Bay Community Fund, CEO’s Performance Review Committee, Disability Advisory Committee, Gay Lesbian, Bisexual, Intersex and Queer (GLBTIQ) Advisory Committee, Laverton Community Association, LeadWest, Special Planning Committee, Strategic Advisory Group Audit Committee, CEO’s Performance Review Committee, Gay Lesbian, Bisexual, Intersex and Queer (GLBTIQ) Advisory Committee, Hobsons Bay Licensees Accord, Metropolitan Waste and Resource Recovery Group, Special Planning Committee, Victorian Local Governance Association CEO’s Performance Review Committee, Association of Bayside Municipalities, Municipal Association of Victoria, Port Capacity Community Liaison Group, Special Planning Committee, Strategic Advisory Group, Sustainable Environment Advisory Group Audit Committee, Mobil Altona Refinery Community Liaison Committee, Newport Youth, Library and Seniors Facility Project Reference Group, Special Planning Committee Hobsons Bay Community Fund, CEO’s Performance Review Committee, Metropolitan Transport Committee, Multicultural Advisory Committee, Municipal Emergency Management Planning Committee, Special Planning Committee Brooklyn Community Representative Group, Multicultural Advisory Group, Municipal Emergency Management Planning Committee, Special Planning Committee Audit Committee, Hobsons Bay Community Fund, Multicultural Advisory Group, CEO’s Performance Review Committee, Altona Complex Neighbourhood Consultative Group, Brooklyn Community Reference Group, Gay Lesbian, Bisexual, Intersex and Queer (GLBTIQ) Advisory Committee, Police Community Consultative Committee/Westgate Regional Police Community Consultative Committee, Roadsafe Westgate Community Road Safety Council, Special Planning Committee, Truganina Explosives Reserve Advisory Committee, Victorian Local Governance Association, Women’s Advisory Committee Appointments are usually made in December, so there is some overlap between financial years. 33 Councillor Code of Conduct The Councillor Code of Conduct outlines the expected standards of conduct and behaviour for Councillors, as well as their accountability and responsibilities towards each other, the organisation and the community. The code was most recently updated on 22 October 2013. The Code of Conduct is scheduled for review in 2017. The protocol on interactions with staff, complements the Councillor Code of Conduct and prohibits Councillors from improperly directing or seeking to influence Council staff. Consistent with section 75 of the act, in order to assist Councillors in performing their duties as elected representatives, Councillors are provided with administrative support, resources and facilities and are reimbursed for certain expenses, as specified in the Councillor Support and Expenses Policy and Family Care Policy - Councillors. The Councillor Support and Expenses Policy is published on Council’s website, along with a list of expenses incurred. Councillor allowances and expenses The Mayor and Councillors are entitled to an annual allowance as set out in Section 74 of the Local Government Act 1989. The annual allowances are reviewed and determined by Council and by the Minister for Local Government. Effective from 1 December 2014 the annual allowance for the Mayor of Hobsons Bay is $72,834 and for all other Councillors is $23,539. The act also prescribes an additional payment to the Mayor and Councillors equivalent to a superannuation guarantee that may be paid to the Councillor as either an addition to their allowance or paid into their nominated superannuation fund (at the discretion of the Councillor). 34 Our Performance T 35 Vision, mission, values and goals Vision for Hobsons Bay Hobsons Bay’s official vision statement brings together the aspirations of residents, Councillors and stakeholders: Valuing the wellbeing of our people and our place, now and into the future. A safe, clean, accessible and connected municipality, which values diversity, protects its heritage and environment, fosters a strong sense of community and provides opportunities to achieve the best possible health and wellbeing. Council’s mission Working with our community to plan, deliver and advocate for the services and infrastructure that will achieve a healthy, connected and sustainable future in Hobsons Bay. Council’s Values Honesty, Trust, Integrity, Collaboration, Respect and Accountability A place that people are proud to call home. 36 Council’s role In accordance with the objectives provided within the Local Government Act 1989, the primary objective of a Council is to work towards improving the overall quality of life of people in the local community. Local government has responsibility for a range of areas including roads, parks, waste, land use, local laws, urban planning, personal and home care, early years services, recreation, community development, health protection, emergency management, building and maintaining assets and advocating for community needs. In order to accomplish its responsibilities, Council’s strategic framework allows the organisation to identify community needs and aspirations over the long term (via the Community Health and Wellbeing Plan), operationalise the required work in the medium term (via the Council Plan) and ensure the required resources are available via the Strategic Resource Plan and annual budgets. The Council Plan describes how Council will deliver on these responsibilities and how it will deliver on the community vision. 37 The Council Plan and Performance The Council Plan is the key document that drives the strategic direction of Council. It expresses Council’s broad vision for the future of Hobsons Bay. Progress against the Council Plan 2013–17 is measured through delivery of a range of initiatives and major initiatives (as set out in the Council Plan Annual Action Plan) and a series of Council Plan indicators. Council receives quarterly performance reports against these to track progress over the financial year. Performance indicators include: Community Satisfaction Indicators – these stem from the Annual Community Survey which provides Council with a wide range of information relating to the community’s satisfaction with Council’s major services and facilities and with Council overall. The target or measure in the case of community satisfaction indicators is to always improve or maintain the current levels of community satisfaction. Category Very Poor Poor Solid Good Very Good Excellent Scores less than 55 less than 60 60 to less than 65 65 to less than 72 72 to less than 77 77 and above The LGPRF measures performance across four indicator sets: governance and management, service performance, financial performance and sustainable capacity. The indicators have been developed across three themes: service performance, financial performance and sustainability. Best Value and Core Service Delivery Indicators – a set of indicators that aim to measure continuous improvement including quality and cost standards, responsiveness to community needs and accessibility of services for those who need them. Each has a target measure. Further information on the best value legislation can be found in the good governance section. The next sections will provide an overview of Council’s performance against the four goals of the Council Plan. Key Completed 2015/16 Carry Over Local Government Performance Reporting Framework - the Victorian Government has introduced a new Local Government Performance Reporting Framework (LGPRF), which is mandatory for Councils in this reporting cycle. Progressing Deferred Not Started 38 Goal 1: An inclusive, resilient and healthy community Engaging with local communities and stakeholders to plan for and provide access to the services, cultural and recreational experiences, and economic opportunities that enhance health and wellbeing. While many Hobsons Bay residents experience good health, just under a quarter rate their health as fair or poor (higher than the average for Victoria). Data shows that diabetes, cancer and asthma are particular health concerns for Hobsons Bay residents, along with mental health issues particularly for young people. In fact, more young people in Hobsons Bay experience psychological distress and psychiatric hospitalisations than anywhere in the Western Metropolitan Region and Victoria. In line with these concerns, our community told us that improving the provision of healthrelated services should be a priority for Council’s work. Council contributes directly to protecting and promoting the health of its community through a range of services such as immunisations, food safety, communicable disease prevention, aged, family, youth and children’s services, as well as emergency recovery and response. In addition, the provision and maintenance of recreational facilities and infrastructure such as bike paths, libraries and community centres, arts and cultural facilities, footpaths, roads, parks and open space, all foster both physical and mental wellbeing. However, Council is not able to do it all, therefore partnerships are formed with other organisations and levels of government to collaboratively work together and advocate for the needs of the current and future community. Strategic Objectives: 39 Service profile Council provides a range of services to the community. Below is a snapshot of some of the different types of services and how Council performed on a range of best value and Council Plan indicators. Immunisation Maternal and Child Health Childhood immunisation rate: 1st year – 93.5%, 2nd year – 90.5%, 4th year – 93.1% 1,301 birth notifications received 11,915 immunisations given out Library Service 18,826 Maternal and Child Health key ‘ages and stages’ and additional consultations provided 128 families/clients assisted via the family support service 67,231 hours of internet usage provided in the libraries Early Years and Family Services 378,574 library customers 310 playgroup sessions provided 667,142 total library loans 118 new referrals received for the preschool field officer service 230 programs delivered at the libraries with 42,736 participants 159 clients attended the preschool field officer service/programs 5,644 new borrowers Community Centres Youth Services Provided counselling to 797 young people 3,300 activities and programs delivered at Laverton Hub 973 hours of one-on-one youth counselling delivered 1,719 activities and programs delivered at the Seabrook Community Centre 12,275 young people attended Council organised youth activities Services for older residents NB: Council plan and best value indicators are shown in blue text 165,934 hours of services provided to older residents to assist with daily living at home 16,685 hours of respite for carers provided 40 Progress Against Initiatives The tables below reflect the progress of the six major initiatives and 16 initiatives for this goal area. Out of the 16 initiatives, seven were completed, four are still progressing, two will be carried over to next financial year, two have been deferred and one is no longer relevant. Out of the six major initiatives, five were completed and one will be carried over to the next financial year. Initiatives Status Provide a range of accessible, high quality services and social supports Establish and deliver the ‘Baby Makes 3’ program. Review the Council’s Child Care Public Policy Statement (2005). Provide greater access to mental health services for young people. Develop a strategy which provides the Council with direction around Learning Communities. 2015/16 Pilot the new consortium arrangement governing the delivery of the Home Care Packages Program. Extend outreach (within Maternal and Child Health and Early Years services) to respond to the increasing needs of vulnerable children and their families. Develop a discussion paper that defines the role of Council in services for 8-11 year olds. Explore the feasibility of undertaking an Affordable Housing Implementation Plan. Foster community wellbeing, capacity and sense of belonging Implement 'Sons of the West' Men's Health Program funded by Western Bulldogs. Pilot new model for delivering Planned Activity Groups (PAGs) which is driven by the needs of clients. 41 Initiatives Status Protect and promote public health and community safety Review and develop Best Practice Emergency Management Plan as assessed by Vic SES audit process. Complete the implementation of a software package to improve the management of public health. Develop a liquor licensing background paper. Develop a reviewed Gambling Policy Statement Develop planning guides and controls for waste management in multi-unit and mixed use developments. No longer relevant Provide a range of opportunities that support people to engage in health and active lifestyles, the arts, recreation and sport Develop an Urban Arts Collective as an arts based social enterprise for young people. Develop and implement an Active Community Volunteer Strategy. 2015/16 Foster cultural expression and lifelong learning Development of an action plan to guide the implementation of Council commitments identified in the Reconciliation Policy Statement. Develop a discussion paper on lifelong learning in Hobsons Bay. Implement a homework help program across the libraries. Review Hobsons Bay Arts and Culture Plan. 2015/16 Work in partnership with key stakeholders to attract and advocate for the services needed in Hobsons Bay Advocate and position for funding to establish a Headspace youth mental health service in Hobsons Bay. Major Initiatives are highlighted 42 Performance Indicators The tables below reflect how the Council performed on a range of performance indicators. Community Satisfaction Indicators Initiatives Services for children from birth to 5 years of age Services for seniors Services for young people Services for people with a disability Arts, events and cultural activities Enforcement of local laws Sports ovals and other local sporting facilities Local library Control and regulation of pets and domestic animals 2012/13 71 69 N/A N/A 70 62 71 86 N/A 2013/14 78 75 75 78 75 69 77 86 70 2014/15 80 74 73 70 76 68 77 84 70 Council Plan performance indicators are highlighted Snapshot on services for children Council’s nine supported playgroups provide opportunities for parents and children to meet and enjoy fun activities in a supportive environment. Led by experienced early years facilitators, positive interactions between children and adults are encouraged, with a focus on developing skills, confidence, and friendship groups for both parents and children. Research shows that children who attend supported playgroups are more prepared and developmentally ready for their kindergarten year. 43 Local Government Performance Reporting Framework Service Performance Indicators Service/Indicator/measure Result Material Variations Home and Community Care (HACC) Timeliness Time taken to commence the HACC service (N/A transitional measure applicable from 1 July 2015) [Number of days between the referral of a new client and commencement of HACC service / Number of new clients who have received a HACC service] Service Standard Compliance with Community Care Common Standards 72% [Number of Community Care Common Standards expected outcomes met / Number of expected outcomes under the Community Care Common Standards] No comparative data has been compiled to consider variations Service Cost Cost of domestic care service [Direct cost of domestic care service / Hours of domestic care service delivered] Cost of personal care service (N/A transitional measure applicable from 1 July 2015) [Direct cost of personal care service / Hours of personal care service delivered] Cost of respite care service [Direct cost of respite care service / Hours of respite care service delivered] Participation Participation in HACC service 17% [Number of people that received a HACC service / Municipal target population for HACC services] Participation in HACC services by Culturally and Linguistically Diverse (CALD) people 12% No comparative data has been compiled to consider variations [Number of CALD people who receive a HACC service / Municipal target population in relation to CALD people for HACC services] Council Plan performance indicators are highlighted 44 Service/Indicator/measure Result Material Variations Maternal and Child Health (MCH) Satisfaction Participation in first MCH home visit 104% No comparative data has been compiled to consider variations 100% No comparative data has been compiled to consider variations [Number of first MCH home visits / Number of birth notifications received] Service Standard Infant enrolments in MCH service [Number of infants enrolled in the MCH service (from birth notifications received) / Number of birth notifications received] Service Cost Cost of MCH service (N/A transitional measure applicable from 1 July 2015) [Cost to Council of the MCH service / Hours worked by MCH nurses] Participation Participation in the MCH service 76% [Number of children who attend the MCH service at least once (in the year) / Number of children enrolled in the MCH service] Participation in MCH service by Aboriginal children [Number of Aboriginal children who attend the MCH service at least once (in the year) / Number of Aboriginal children enrolled in the MCH service] Libraries Utilisation Library collection usage 77% 4 items No comparative data has been compiled to consider variations 88% No comparative data has been compiled to consider variations $11.79 No comparative data has been compiled to consider variations No comparative data has been compiled to consider variations [Number of library collection item loans / Number of library collection items] Resource Standard Standard of library collection [Number of library collection items purchased in the last 5 years / Number of library collection items] Service Cost Cost of library service [Direct cost to Council of the library service / Number of visits] Participation Active library members [Number of active library members / Municipal population] Participation in key ages and stages reduces significantly for the 2 year and 3.5 year visit 23% Council Plan performance indicators are highlighted 45 Service/Indicator/measure Animal Management Timeliness Time taken to action animal management requests [Number of days between receipt and first response action for all animal management requests / Number of animal management requests] Service Standard Animals reclaimed Result (N/A transitional measure applicable from 1 July 2015) 42% [Number of animals reclaimed / Number of animals collected] Service Cost Cost of animal management service $46.77 [Direct cost of animal management service / Number of registered animals] Health and Safety Animal management prosecutions 0 [Number of successful animal management prosecutions] Food Safety Timeliness Time taken to action food complaints [Number of days between receipt and first response action for all food complaints / Number of food complaints] Service Standard Food safety assessments 100% As directed, the reporting period for this measure is the 2014 calendar year $668.54 No comparative data has been compiled to consider variations 75% No comparative data has been compiled to consider variations [Direct cost of the food safety service / Number of food premises registered or notified in accordance with the Food Act 1984] Health and Safety Critical and major non-compliance notifications [Number of critical non-compliance notifications and major non-compliance notifications about a food premises followed up / Number of critical non – compliance notifications and major non-compliance notifications about food premises] No comparative data has been compiled to consider variations No comparative data has been compiled to consider variations No animal management prosecutions were taken to court during the period (N/A transitional measure applicable from 1 July 2015) [Number of registered class 1 food premises and class 2 food premises that receive an annual food safety assessment in accordance with the Food Act 1984 / Number of registered class 1 food premises and class 2 food premises that require an annual food safety assessment in accordance with the Food Act 1984] Service Cost Cost of food safety service Material Variations 46 Service/Indicator/measure Result Material Variations 73 No comparative data has been compiled to consider variations 4 inspections No comparative data has been compiled to consider variations 0 No reportable incidents occurred during the period -$0.15 No comparative data has been compiled to consider variations Aquatic Facilities Satisfaction User satisfaction with aquatic facilities [Community satisfaction rating out of 100 with how council has performed on how council has performed on provision of aquatic facilities] Service Standard Health inspections of aquatic facilities [Number of authorised officer inspections of Council aquatic facilities / Number of aquatic facilities] Reportable safety incidents at aquatic facilities [Total number of WorkSafe reportable aquatic facility safety incidents] Service Cost Cost of indoor aquatic facilities [Direct cost of indoor aquatic facilities less income received / Number of visits to indoor aquatic facilities] Cost of outdoor aquatic facilities [Direct cost of outdoor aquatic facilities less income received / Number of visits to outdoor aquatic facilities] Utilisation Utilisation of aquatic facilities [Number of visits to aquatic facilities / Municipal population] N/A 4 visits There are no outdoor aquatic facilities within the municipality No comparative data has been compiled to consider variations Council Plan performance indicators are highlighted 47 Goal 2: A Well Planned, Vibrant and Sustainable Place Fostering safe, attractive and connected neighbourhoods that provide social and economic opportunities for all and are resilient to climate change; while caring for our precious heritage, coast and natural resources for future generations. Hobsons Bay residents identify strongly with their neighbourhood and Hobsons Bay as a special place with many recognising the municipality as close to their ideal place to live. Above all else, the community values the coastal location of the municipality, along with its many parks and quality open spaces and wants the Council to continue to protect these community and environmentally significant areas for future generations to enjoy. This includes consideration of the impacts of climate change which presents many challenges for Hobsons Bay. Higher average temperatures, reduced rainfall, extreme weather events and sea level rise will have an impact on our local environment. Council has a role in planning healthy communities, not only through its land use and social planning functions, but also through the provision of infrastructure including walking and cycling connections for physical activity and active transport. Council also has a role in planning to accommodate the changing nature of our population and in ensuring development is appropriate and accessible for all. Tourism and cultural industries provide identity as well as visitor attraction and community benefits, as do a number of retail precincts. Local job creation is important now and into the future. Strategic Objectives: 48 Service Profile Council provides a range of services to the community. Below is a snapshot of some of the different types of services. Environmental Sustainability Tourism and Events 2013-14 figures. Council’s annual Environmental Sustainability Report is released in September each year once all data is made available by retail companies, entered and verified in the Council’s Environmental Reporting System 42,617 total number of visitors to Hobsons Bay Visitor Information Centre 48 events 41 exhibitions and 7 festivals assisted or delivered 4,530 tonnes greenhouse gas emissions (3% less than 2012-13) Economic Development 273.3ML total water consumption (2.7% more than 2012-13) 86% council drinking water used 7% storm water used The Local Government Performance Reporting Framework, Economic Development Service Performance Indicators were revoked by the State Government. As such, Council is unable to report on these council plan measures as municipal level data is no longer available to Council. 52 friends group events 32 community conservation events 61 business development activities delivered with 796 businesses participating Waste Management 422kg waste generated per person Town Planning 92% waste service management requests attended to within business rule timeframes 963 new planning applications received 1318 planning decisions made (including amendments to permits) 49 Progress Against Initiatives The tables below reflect the progress of the seven major initiatives and six initiatives for this goal area. Out of the six initiatives, five were completed, and one will be carried over to next financial year. Out of the seven major initiatives, four were completed and three will be carried over to the next financial year. Initiatives Status Contribute to creating an accessible, well connected city Undertake three Disability Discrimination Act (DDA) Audits in line with compliance requirements and implement recommendations from audits already conducted. Develop a program for improved accessibility of the footpath network. Enhance neighbourhood character, while respecting local heritage and open space Review the Council’s processes for assessing subdivision applications. Contribute to initiatives that encourage economic opportunities through local employment, business, industry and tourism Review and update the Tourism Strategy. Develop an Economic Development Strategy. 2015/16 Plan for a well designed urban environment and public spaces that enhance safety for all community members and contribute to the life of the city Auspice the development of the Western Metropolitan Regional Trails Plan. Progress the implementation of the New Residential Zones. Develop the Hobsons Bay Public Art Strategy. Develop a food waste recovery issues paper. 2015/16 2015/16 50 Initiatives Complete a draft Stage Two Municipal Strategic Statement rewrite for public exhibition. Status 2015/16 Reduce the Council’s ecological footprint and ensure our community has the capacity to adapt to the effects of climate change Develop an Irrigation Management Action Plan. Implement Stage Two of the Street Light Replacement Program (1500 lights). Ensure opportunities for residents to enhance their health and wellbeing are delivered upon through strategic integrated planning, social research, community consultation and evaluation Develop Background Paper for review of the Multicultural Policy. Major Initiatives highlighted 51 Performance Indicators The tables below reflect how the Council performed on a range of performance indicators. Community Satisfaction Indicators Initiatives Activities promoting local business Activities promoting local tourism Design of public spaces Protection of local heritage Community programs, events or activities to encourage environmental sustainability Satisfaction with appearance and quality of new developments Satisfaction that planning decisions retain the community feel of neighbourhoods Opportunities provided by Council to participate in strategic planning projects Effectiveness of communication during the planning process The scale/density of buildings overshadowing, overlooking and setback distances 2012/13 61 61 52 52 64 2013/14 63 63 69 67 72 2014/15 66 65 68 68 70 N/A 65 64 N/A 65 63 N/A 58 62 N/A 61 66 N/A 61 61 Council Plan performance indicators are highlighted Snapshot on activities promoting local business A healthy economy means a healthy community, and Council has an important role to play in assisting the local economy and in supporting and promoting Hobsons Bay as a place to invest and do business. To achieve these objectives, Council established an Economic Development unit, dedicated to delivering increased economic and social benefit to the city. Council recently endorsed the Hobsons Bay Economic Development Strategy, which sets out a vision and guides the work of Council’s Economic Development unit over the next five years. 52 Local Government Performance Reporting Framework Service Performance Indicators Service/Indicator/measure Result Material Variations 111 days No comparative data has been compiled to consider variations 45% No comparative data has been compiled to consider variations $3519.49 No comparative data has been compiled to consider variations 62% No comparative data has been compiled to consider variations Statutory Planning Timeliness Time taken to decide planning applications [The median number of days between receipt of a planning application and a decision on the application] Service Standard Planning applications decided within 60 days [Number of planning application decisions made within 60 days / Number of planning application decisions made] Service Cost Cost of statutory planning service [Direct cost of statutory planning service / Number of planning applications received] Decision Making Council planning decisions upheld at VCAT [Number of VCAT decisions that did not set aside council’s decision in relation to a planning application / Number of VCAT decisions in relation to planning applications] 53 Goal 3: Quality Community Infrastructure and Public Open Spaces Delivering a high standard of well-maintained community infrastructure including roads, Council owned buildings, pedestrian and cycle paths, and public open spaces that are accessible and meet the needs of local communities. The Hobsons Bay community is concerned about the effects that population growth will have on the municipality’s infrastructure. They told us that they want Council to prioritise the maintenance of open spaces and parks (particularly in neighbourhood areas including Altona North, Laverton and Altona Meadows), and to improve roads, streets and shared bike/footpaths. Council has various roles in relation to community infrastructure including advocating for, planning, building, operating and maintaining. Community infrastructure provided and maintained by Council includes kindergartens, maternal and child health centres, childcare centres, community meeting spaces / halls, community centres and seniors centres; as well as other infrastructure including roads, footpaths, bicycle tracks and walking trails. Their effective management is crucial to the sustainable delivery of these services to meet community needs and aspirations. The municipality’s parks and open spaces are among residents’ most valued aspects of Hobsons Bay and allow the community to enjoy the municipality while facilitating activities such as walking and cycling, which promote good health and wellbeing. As such, Council understands the importance of ensuring it protects and enhances all the natural open space areas of the municipality. Maintaining the cleanliness of the municipality is one of the major roles of Council. Through managing waste collection, recycling services, street and beach cleaning and litter prevention programs, Council can maintain the municipality in a clean and sanitary condition. Strategic Objectives: 54 Service Profile Council provides a range of services to the community. Below is a snapshot of some of the different types of services and how the Council performed on a range of best value and Council Plan indicators. City Maintenance 99% completion of customer service requests regarding street trees in accordance with contract specifications 97% service management requests were attended to within the timeframes set by the business rules Safety and local laws 1,139 local law and other infringement notices issued 20,149 parking infringement notices issued 8,633 parking permits issues (1,753 disabled parking permits issued) 2,936 local laws matters investigated (625 litter complaints investigated, 61 vehicles impounded) 99% eligible school crossings supervised 98% local laws service management requests were attended to within business rule timeframes Key capital works projects Major Projects Williamstown Town Hall Restoration $1.1M* Newport Youth/Library/Senior Centre $2.0M* Madigan Reserve $1.0M Pier Street (Stage 3) $400,000* Greenhouse Action Plan (Street-lighting) $610,000 Sporting Facilities Sporting Ground Floodlighting $230,000 Newport Athletic Pavilion Extension $690,000 Comben Reserve Pavilion Extension $240,000 * These projects go over multiple years. The amounts shown here are only part expenditures. Roads, Footpaths and Drainage Environmental Initiatives Footpath upgrades and renewals $440,000 Greenhouse Action Plan (Buildings) $380,000 Road Resurfacing Program $1.3Million Road Rehabilitation Program $4.5Million 55 Drainage Upgrades $540,000 Buildings Parks and Open Space Building renewals and upgrades $1.4Million Shared Trail development $620,000 Public toilet upgrades $300,000 Car park upgrades $1.0Million Sports ground/Reserve upgrades $1.5Million Tree management and planting $320,000 NB: Council plan and best value indicators are shown in green text 56 Progress Against Initiatives The tables below reflect the progress of the 10 major initiatives and five initiatives for this goal area. Out of the five initiatives, four were completed and one is still progressing. Out of the 10 major initiatives, four were completed and six will be carried over to the next financial year. Initiatives Status Protect and enhance our coastal environment, public open space network and natural areas Establish a five year foreshore revetment and access program. Update the Williamstown Botanic Gardens Master Plan. Develop a Management Plan for Truganina Explosives Reserve. Undertake a feasibility study into one water harvesting project. Develop the Open Space Strategy. Complete the rehabilitation of Jack Madigan Reserve. Development background documents for the Biodiversity Strategy. 2015/16 2015/16 2015/16 Build and maintain a clean, safe and beautiful city Facilitate STEP Asset Management Process. Implement Capital Works Program. Invest in and maintain Council-owned buildings to ensure they respond to community needs Complete the Newport Youth, Library and Seniors Facility. Update the Asset Management Policy and Strategy. Complete Master Plan and Scope of works for Williamstown Mechanics Institute. Review and improve the Hobsons Bay Visitor Information Centre. 2015/16 2015/16 57 Initiatives Status Provide and maintain roads, drainage and footpath networks that meet the needs of the community Implement the expanded Road Resurfacing Program. Increase the use of integrated transport across the municipality Develop Draft Integrated Transport Strategy. 2015/16 Major Initiatives are highlighted 58 Performance Indicators The tables below reflect how the Council performed on a range of performance indicators. Community Satisfaction Indicators Initiatives Traffic management Parking facilities Regular recycling Provision and maintenance of parks, gardens and open spaces Provision and enhancement of the foreshore Weekly garbage collection Graffiti removal Footpath maintenance and repairs Drains maintenance and repairs Bike paths Road maintenance and repairs Satisfaction with maintenance and cleaning of public areas Provision and maintenance of street trees Green waste service Hard rubbish service 2012/13 53 55 N/A 71 2013/14 63 62 85 75 2014/15 63 63 84 74 71 76 N/A 53 53 N/A 53 N/A 75 87 66 60 66 76 63 69 72 86 67 61 67 73 64 69 N/A N/A N/A 75 84 80 66 85 80 Council Plan performance indicators are highlighted Snapshot on weekly garbage collection In the local government waste and resource recovery industry, Council’s weekly collection of garbage and fortnightly recycling collection is considered an ideal service model. Over the last few years Council has implemented a new garbage, recycling and green waste contract with a new fleet of collection vehicles. Council has improved the hard waste collection service to increase reuse and recycling. 59 Local Government Performance Reporting Framework Service Performance Indicators Service/Indicator/measure Result Material Variations 152 requests No comparative data has been compiled to consider variations 5 bins No comparative data has been compiled to consider variations $85.09 No comparative data has been compiled to consider variations Waste Collection Satisfaction Kerbside bin collection requests [Number of kerbside garbage and recycling bin collection requests / Number of kerbside bin collection households] X 1000 Service Standard Kerbside collection bins missed [Number of kerbside garbage and recycling collection bins missed / Number of scheduled kerbside garbage and recycling collection bin lifts] X 10,000 Service Cost Cost of kerbside garbage bin collection service [Direct cost of the kerbside garbage bin collection service / Number of kerbside garbage collection bins] Cost of kerbside recyclables bin collection service $23.02 [Direct cost of the kerbside recyclables bin collection service / Number of kerbside recyclables collection bins] Waste Diversion Kerbside collection waste diverted from landfill [Weight of recyclables and green organics collected from kerbside bins / Weight of garbage, recyclables and green organics collected from kerbside bins] 47% No comparative data has been compiled to consider variations Council Plan performance indicators are highlighted 60 Service/Indicator/measure Result Material Variations 122 No comparative data has been compiled to consider variations 98% No comparative data has been compiled to consider variations [Direct cost of sealed local road reconstruction / Square metres of sealed local roads reconstructed] $43.86 Cost of sealed local road resealing $12.17 No comparative data has been compiled to consider variations Roads Satisfaction Sealed local road requests [Number of sealed local road requests / Kilometres of sealed local roads] x 100 Condition Sealed local roads below intervention level [Number of kilometres of sealed local roads below the renewal intervention level set by Council / Kilometres of sealed local roads] Service Cost Cost of sealed local road reconstruction [Direct cost of sealed local road resealing / Square metres of sealed local roads resealed] Satisfaction Satisfaction with sealed local roads [Community satisfaction rating out of 100 with how council has performed on the condition of sealed local roads] 64 No comparative data has been compiled to consider variations Council Plan performance indicators are highlighted 61 Goal 4: An Innovative, Proactive and Leading Organisation Providing strong civic leadership, advocacy and good governance to promote the wellbeing of people who live, work in and visit Hobsons Bay: ensuring that the Council is an effective, financially strong and capable organisation. The role of local government is one of leadership and involves a range of functions including strategic planning, advocacy, and facilitation of community participation. However, Council must serve its community, so understanding community requirements is vital to effectively plan for the future of our community. Despite its many functions and responsibilities, Council cannot legislatively do everything. However, a commitment to integrated council planning will help ensure strong working collaborations and partnerships are developed with key organisations, business and community groups and also internally between Council business areas. All this is underpinned by a highly skilled workforce and it is critical for Council to have a focus on attracting and retaining the best workforce possible that will help it deliver the outcomes it needs. Achieving the best outcomes for Hobsons Bay requires Council to be an effective, capable, transparent and well-resourced organisation which manages risks and maximises opportunities wherever possible. This requires excellence in governance and organisational practices Strategic Objectives: 62 Service Profile Below is a snapshot of some of Council’s different operational functions and how it performed on a range of best value and Council Plan indicators. Human Resources 6% Workforce turnover figure 76% of new starters completed all required compulsory training Information Technology and Records Management 543 users supported and 5,919 help desk requests received 17,025 corporate documents registered Customer Service 48% employees had an annual review 108,820 calls received 175 training courses were delivered for staff with 591 participants 34,488 customer requests received in person or by phone Occupational Health and Safety 92 workplace injuries and 15 work cover claims 25,629 online requests received by email (93%) or web chat (7%) 410 days lost due to work-related injuries 56 seconds wait period for a call to be answered Risk Management 61 per cent of calls to the Council’s 9932 1000 number resolved at first point of contact 100% of scheduled safety walks conducted 85% of customer requests were attended to within business rule timeframes Communications Governance Council website meets government accessibility guidelines 100% freedom of information requests responded to within statutory timeframes 1,277 Twitter followers 737 LinkedIn followers 100% register of interest returns completed and returned to governance within the legislative timeline 2,814 Facebook page ‘likes’ 28,800 interactions across all social media accounts Rates $91,151,174 total rate income 3.97% outstanding rates (less hardship) as a percentage of total rates One annual review of the Instruments of Delegation to staff members undertaken NB: Council plan and best value indicators are shown in green text 63 Progress Against Initiatives The tables below reflect the progress of the four major initiatives and 24 initiatives for this goal area. Out of the 24 initiatives, 18 were completed, three are still progressing, two will be carried over to next financial year, and one was deferred. Out of the four major initiatives, one was completed, one is still progressing and two will be carried over to the next financial year. Initiatives Status Undertake responsible and sustainable decision making and management Review the Community Local Law. Review the Special Planning Committee Process. Establish Contract Reporting Framework. Review and improve operational space at the Depot. Review Under Excess Claims Management. Review FOI procedures and the use of external providers. Assess Insurance portfolio to ensure adequate insurance and accuracy of register. Develop an ICT End User Strategy (including an ICT end user survey). 2015/16 Review the Council’s Procurement Policy, ensuring that it is published on the Council’s website and available at the Council office. Ensure department level financial reports are presented to the Corporate Management Team (CMT) on a quarterly basis. Endorse the Records Management Policy. Implement Pay by Phone parking technology. Develop a new Business Continuity Plan (BCP). Implement recommendations from internal risk audit. Implement finance indicators and model budget from the Local Government Performance Reporting Framework. Develop a procedure to review organisational policies. 64 Initiatives Status Understand community needs, advocate and partner with others for the benefit of the municipality, especially in relation to children and young people Implement new software for the Community Grants program. Communicate and engage effectively with the community and provide excellent customer service Develop a new Customer Service Strategy. Develop a Community Engagement Policy and toolkit. Develop and implement the Council engagement website. Deliver Mobile Program aimed at culturally and linguistically diverse communities. Implement new organisational branding. Complete adaptive and accessibility project for the Council website. Develop Council newsletter for the community. 2015/16 Foster a highly skilled, effective and committed workforce Implement the E-Recruit Program. Conduct organisational skills audit. Implement phase one of Workforce Management Plan. Develop an Organisation Development Discussion Paper. 2015/16 2015/16 Major Initiatives are in bold 65 Performance Indicators The tables below reflect how the Council performed on a range of performance indicators. Community Satisfaction Indicators Initiatives Council’s overall performance Representation lobbying and advocacy Keeping the community informed Providing opportunities for voice to be heard on issues of importance Care and attention paid to customer service enquiries Responsiveness to community needs Council advertising in local newspapers Council website Maintaining the trust and confidence of the local community General reception Provision of information on the Council and its services Speed of service Courtesy of service Access to relevant officer / area Staff understand language needs 2012/13 64 56 59 55 2013/14 66 62 67 67 2014/15 68 65 68 69 77 N/A N/A N/A N/A 77 64 67 69 64 73 67 68 70 65 N/A N/A N/A N/A N/A N/A 78 74 72 78 75 87 79 73 70 77 73 80 Council Plan performance indicators are in bold Snapshot on consultation and engagement In June 2015, Council adopted a Community Engagement Framework which defines Council’s commitment to the community and outlines the principles that drive our engagement practices. The framework aims to make it easier for community to connect with Council. 66 Local Government Performance Reporting Framework Service Performance Indicators Service/Indicator/measure Result Material Variations 1% No comparative data has been compiled to consider variations 64 No comparative data has been compiled to consider variations 90% No comparative data has been compiled to consider variations $40,558.71 No comparative data has been compiled to consider variations 65 No comparative data has been compiled to consider variations Governance Transparency Council resolutions made at meetings closed to the public [Number of council resolutions made at ordinary or special meetings of council or at meetings of a special committee consisting only of councillors closed to the public / number of council resolutions made at ordinary or special meetings of council or at meetings of a special committee consisting only of councillors] Consultation and Engagement Community satisfaction with the Council’s community consultation and engagement effort [Community satisfaction rating out of 100 with how council has performed in making decisions in the interest of the community] Attendance Councillor attendance at Council meetings [The sum of the number of councillors who attended each ordinary and special council meeting / (Number of ordinary and special council meetings) x (Number of councillors elected at the last council general election)] Service Cost Cost of governance [Direct cost of governance service / Number of councillors elected at the last council general election] Satisfaction Satisfaction with council decisions [Community satisfaction rating out of 100 with how council has performed in making decisions in the interest of the community] Council Plan performance indicators are in bold 67 Our Organisation 68 Our Directorates The current structure includes four directorates headed up by the CEO who is employed by and reports to the elected Council. It is the responsibility of the CEO and directors to manage operations and ensure Council receives the strategic information it needs to make decisions for the municipality. Chris Eddy Chief Executive Officer The Chief Executive Officer has overall responsibility for the implementation of the Council Plan and providing advice to Council on the performance of the organisation. Director Corporate Services Responsible for Customer Service and Councillor Support, Finance, Information Services, and Governance and Local Laws. Peter Hunt Responsible for Learning Communities, Community Care, and Family, Youth and Children’s Services. David Anderson Director Community Services Natalie Walker Director Strategic Development Sherry Clarke Director Infrastructure and City Services Responsible for Planning, Building and Health Services, Cultural and Economic Development, and Strategy and Advocacy. Responsible for City Maintenance and Cleansing, Parks, Capital Works and Assets, and Recreation and Community Facilities. 69 Organisational Structure Please note: Joanne Smith was Acting Manager Libraries during the period. 70 Staff Profile Council aims to build and maintain a staffing profile that demonstrates a commitment to excellence, ensures an appropriate workforce mix in relation to gender, age and diversity, and is developed through proactive recruitment and retention strategies to meet current and future employment needs Total Employees 843 - Total number of Council employees (560 female – 283 male) 25 & under 26 - 34 35 - 44 45 - 49 50 - 54 55 - 59 60+ Total Workforce female 21 88 127 72 107 70 75 male 14 53 61 30 25 31 69 total 35 141 188 102 132 101 144 560 283 843 71 Total employees by employment classification and gender Please note that this does not include employees on maternity leave or temporary staff hired during the period. 72 Length of service We have 64 employees or eight per cent of our workforce who have worked at Council for over 10 years 10yrs 15yrs 20yrs 25yrs 30yrs 35yrs 40yrs 45yrs Total female 18 12 11 5 1 0 0 0 47 male 11 4 0 1 0 1 0 0 17 total 29 16 11 6 1 1 0 0 64 73 Workforce by Directorate Nearly half of Council’s workforce work within the community wellbeing directorate which includes aged care services, children’s services, community development and libraries. 74 Other Employee Matters A number of initiatives are in place to promote a positive corporate culture. Employee Health and Wellbeing A broad range of support services and initiatives are available for all staff, including an Employee Assistance Program (EAP), early intervention program and flexible working arrangements. The corporate health and wellbeing program continued to provide a wide range of events and activities to support employees in achieving personal health and lifestyle goals. total days lost for work-related injuries 410, (compared to 206 last financial year). This is primarily due to a high number of surgical procedures that were undertaken to resolve ongoing Work Cover claimed injuries. Time lost following surgery varied from four to eight weeks and was usually followed by a period of return to work on reduced hours Employee Development and Training During the 2014-15 period, there were 260 staff wellbeing activities, attended by 877 participants. Council aims to foster a highly skilled, effective and committed workforce by investing in the development of all employees. Occupational Health and Safety During the 2014-15 period, Council ran 175 Council is committed to the safety, health and wellbeing of its employees and continual improvement in workplace health and safety performance. Through its Occupational Health and Safety (OHS) function, Council conducted various programs designed to reduce illness and injury rates. Council has achieved external accreditation for its OHS management system with SafetyMAP (Safety Management Achievement Program). internal training courses, totaling 5253 hours of professional development for our staff. Other achievements included: 40 employees were supported to undertake study towards a relevant qualification 64 employees attended training on identifying and supporting staff experiencing family violence During, the 2014-15 period, Council received: 15 Work Cover claims. This is a reduction of 16.5 per cent on the number of claims lodged last financial year (19 claims) 92 workplace injuries were reported for the 2014-2015 financial year (compared to 126 last financial year) Equal Opportunity Council’s Equal Employment Opportunity and Bullying and Harassment Policy supports a commitment to the principles of equal employment opportunity and to providing a 75 safe and productive work environment free of harassment. It is compulsory for all employees to attend training to ensure everyone is aware of the policy and their obligations. work towards supporting opportunities to strengthen gender equity within traditional dominant gender roles such as Maternal and Child Health (MCH) and Engineering. Council also has a Contact Officer program, to provide confidential assistance and advice to employees who feel they may be subject to discrimination, bullying or harassment. In addition, the Council’s Gender Equity Policy Statement aims to create a gender equitable workplace, to be a leading organisation that is innovative, proactive and strives for continuous improvement. The Council aims to do this by: providing opportunities and setting measureable targets for the number of women in management and senior management levels continuing the commitment to flexible workforce arrangements, including flexible parental leave and support for working from home, along with places to cater for breastfeeding, children’s space, and the provision of baby change tables in unisex toilets. supporting people across the organisation to champion and role model gender equity e.g. men taking parental leave and having access to children’s spaces. ensuring position descriptions articulate how the role includes/links with considerations of gender equity. delivering internal staff training, to ensure staff understand gender equity, why it is important, and what it means within their role. continuing to ensure that pay equity is achieved between women, men and gender diverse individuals reviewing roles within the organisations to understand gender balances 76 Good Governance 77 Corporate governance Corporate governance aims to ensure that the manner in which decisions are made and implemented is open, honest, transparent, and accountable. The following information provides further detail on the controls and processes in place to promote good corporate governance. Managing conflicts of interest Audit Committee A conflict of interest occurs when a personal or private interest might compromise the ability to act in the public interest. In line with good governance practices and in accordance with section 139 of the Local Government Act 1989, Council has operated an Audit Committee since 2001. Under the Local Government Act 1989, an interest must be declared if a Councillor would receive, or could be reasonably perceived as receiving, a direct or indirect financial or non-financial benefit or detriment from the decision (other than as a voter, resident or ratepayer). At a Council or committee meeting, Councillors must disclose a conflict of interest immediately before the matter is considered or discussed. The declaration of the conflict of interest must be recorded in the minutes. A Councillor may also make a conflict of interest disclosure by advising the CEO in writing of the details of the interest before a Council or committee meeting. Such written disclosures are kept in a register for three years after the date the Councillor who made the disclosure ceases to be a Councillor. The Act also requires Council staff to disclose conflicts of interest by advising the CEO in writing of the nature of the interest. If the CEO has a conflict of interest, he must disclose the type and nature of the interest in writing to the Mayor and Council at the next Ordinary Council Meeting. The Audit Committee is an advisory committee that provides independent advice to Council. Its role is to assist Council in the effective conduct of its responsibility for financial reporting, management of risk, maintaining a reliable system of internal control and facilitating the organisation’s ethical development. The Audit Committee operates under a charter and focuses on monitoring Council’s risk management, control framework, external accountability, legislative compliance, internal audit and external audit. The Audit Committee consists of: three Councillors: Cr Peter Hemphill, Cr Paul Morgan and Cr Sandra Wilson three suitably qualified, independent members Mayor Cr Colleen Gates (non-voting), and CEO (non-voting) The Chairperson is appointed by Council and is one of the independent members. In the event of a tied vote, the Chairperson has the casting vote. The independent members are as follows: A register of conflict of interest disclosures made by staff is maintained by Council. 78 Mr David Ashmore – FCA, GAICD, F Fin, CIA (Chair) Mr Ashmore is a chartered accountant with more than 40 years of public practice experience initially with Ernst and Young and then with Grant Thornton. His key roles have been as an audit and assurance services partner, including external and internal audit services and the related and extensive finance, risk and governance advisory roles. Mr Rodney Page – Dip Bus (Acc), MBA (Vicmelb), FCA Mr Page is a partner of Page Tantau, a chartered accounting practice. He has experience in auditing and in business services. Mr Page has been a State Councillor for The Institute of Chartered Accountants in Australia, is currently a member of the Victorian Civil and Administrative Tribunal’s Legal Practice List and Guardianship List, a board member of the Seaworks Foundation, and is a past President of the Williamstown Summer Festival Ltd. Mr David Gibbs – B.Comm, FCA, CTA, FAICD Mr Gibbs is a Principal of The Bennett Group Pty Ltd, a chartered accounting practice. He is a business strategist and adviser with 35 years experience in financial matters. Mr Gibbs has seen the effects of many business cycles and the succession of management with a wide range of business operations. This experience has sharpened his passion for excellent corporate governance and the identification and management of risk. The Audit Committee met on four occasions during 2013-14. It has provided constructive advice to Council and its management team on a broad range of issues, including: Council’s Annual Financial Statements, the external audit strategy, report and management letters Victorian-Auditor General’s Office – Report on results of 2013-14 Audits Audit Committee charter and self assessment outstanding audit recommendations internal audit program and reports audit assurance mapping local government performance reporting framework risk management and the continued implementation of the risk register fraud risk management procedures investment policy quarterly financial and Council Plan Annual Action Plan reports Council’s cash and investments Internal Audit Committee The internal Audit Committee assists the organisation in maintaining strong corporate governance, risk management and internal controls. The Council’s internal audit service is provided by Crowe Horwath. The following Internal Audit Reports were presented to the Audit Committee for consideration and comment: Accounts Payable/Payroll – Procedural and Computer Assisted Audit Techniques (CAATs) transactional based Cancelled cashiering transactions Contract Management procedural review Health services Privacy Act compliance 79 External audit Best value All local government entities in Victoria are required to be audited by the Victoria Auditor-General’s Office (VAGO). The Best Value principles are set out in Victoria’s Local Government Act 1989 as follows: The external auditor’s primary role is to provide an assurance that the financial statements fairly present the financial performance for the financial year and the financial position at the end of the year. Risk management Risk management is a continuous, proactive and systematic process used to understand, manage and communicate risk from a corporate-wide perspective Council is committed to the effective management of risk through its risk register, which is aligned with the organisational objectives, and is overseen by the Audit Committee at regular intervals. Fraud risk management Council’s Fraud Risk Management Policy outlines employees’ expected behaviour, how to report a suspected fraud, the role of various bodies within Council and Council’s commitment to increasing employee awareness, training and recording of possible fraud. A copy of the Policy can be found on Council’s website. all services provided by Council must meet quality and cost standards each service provided by Council must be accessible to those members of the community to whom the service is intended all services provided by Council must be responsive to the needs of the community Council must provide continual improvement in the provision of services to its community Council must develop a program of regular consultation with its community, and report back regularly on its achievements, in relation to the principles. The Best Value framework is largely based on the principles of continuous improvement, and presents a method by which local government can systematically improve performance and service delivery. These principles must be applied to all services and activities and reported annually to the community. Council has established a set of Best Value indicators which it will use to assess its performance. Council’s achievement against its Best Value principles are set out in the ‘Our Performance’ Section of this annual report. 80 Community Engagement Framework Newly Adopted Policies and Strategies In June 2015, Council acknowledged the importance of Community Engagement and adopted a Community Engagement Framework. The framework defines Council’s commitment to the community and outlines the principles that drive our engagement practices. The framework aims to make it easier for community to connect with Council, in a variety of ways. Council advertises the development and exhibition of new policies to allow the community to provide their feedback and ideas. During the 2014-15 period, Council adopted a number of significant policies, strategies and plans including: Business Continuity Policy CCTV in Public Places Policy Statement Early Childhood Education and Care Public Policy 2015-18 Economic Development Strategy Filming Policy Integrated Water Management Plan Gifts, Benefits and Hospitality Staff and Councillors Community Engagement Framework Occupational Health & Safety Policy Planning Enforcement Policy Procurement Policy Risk Management Policy Rating Strategy 2015-16 Borrowing Strategy 2015-16 Children and Young People’s Plan Strategic Resource Plan 2015-16 to 201819 Truganina Explosives Reserve Master Plan Sport and Recreation Strategy 81 Implementing Council’s Social Policies Council’s social policies aim to enhance and sustain the wellbeing of a range of populations including older people, people with disabilities, people from Culturally and Linguistically Diverse (CALD) backgrounds, children and young people. Council’s understanding of the needs of the local community helps shape the way it works to promote equity of access and enhanced quality of life of all residents. Implementation of the Council’s social policies including the Ageing Well Strategy, Disability Access and Inclusion Strategy, Multicultural Policy and Children and Young People’s plan are guided by annual action plans which set out Councils’ commitments towards achieving the goals and objectives of these social policies. Senior management representing all departments across Council meet regularly to oversee the implementation of these social policies in line with a six monthly reporting cycle. The following section provides a summarised analysis of the work undertaken within the above mentioned social policy areas during the 2014-15 period. Full reports of the progress of each policy are made available on Council’s website. 50 per cent (8) of actions are progressing towards completion, and six per cent (1) action has been deferred. Some key achievements included: Disability Access and Inclusion Strategy 2013-2017 a partnership between Council and the National Disability Recruitment Coordinator has been established to help promote awareness of Council employment opportunities to people with disabilities training sessions for staff have been delivered to ensure written communication is accessible to all launching the Access to Places and Spaces app, which provides information on accessible venues and places across Hobsons Bay the ‘Communication For All' workshop was delivered by ISIS Primary Care for members of the Men’s Shed to raise awareness about disability, particularly in relation to being inclusive of people who have difficulty understanding or communicating celebrated International Day of People With Disabilities in November 2014 with activities at the Laverton Hub, Altona Library, Williamstown Library and Civic Centre delivered a supported program in partnership with Mind Australia which introduced people with disabilities to pottery classes held at Woods Street Arts Space in Laverton supported holiday programs for young people with disabilities delivered from the South Kingsville Community Centre In 2014-15, Council made progress towards the Plan’s vision of an accessible and inclusive city. Of the 16 annual actions committed to, 44 per cent (7) of the actions have been completed, 82 Ageing Well Strategy 2007-2017 The Ageing Well Strategy continues to be an acknowledgement of the Council’s commitment to understanding, respecting and valuing older residents. Of the 48 actions committed to, 69 per cent (33) have been completed, 25 per cent (12) are progressing towards completion, four per cent (2) were deferred, and two percent (1) were not started. Some key achievements included: Of the 18 annual actions committed to, 50 per cent (9) of the actions were completed, 44 per cent (8) are progressing towards completion, and six per cent (1) of actions have been deferred. Some key achievements included: targeted community grant project development to groups led by residents over 55 years of age partnered with neighbourhood houses to deliver the annual ‘Spring into Life’ program of events which encourages residents to get out and about with a focus on health and wellbeing for older residents delivered guided heritage walking tours and a screen printing workshop with the Aboriginal Care Connect Planning Activity Group supported Seniors Week through a range of activities continued to work on developing universal design guidelines to improve access to buildings, spaces and infrastructure within the municipality for people with limited mobility Children and Young People’s Plan 20132017 The plan provides a holistic approach to planning for children and young people, from birth to 25 years, including their families. It acknowledges the common needs of children and young people, while focusing on the specific issues particular to each life stage establishing supported playgroups in Laverton to promote greater interaction between children and families from diverse cultural backgrounds a program of activities aimed at young people including ‘hip hop’ and drumming is being delivered at the Woods Street Arts Space in Laverton delivering the ‘Take Back Cherry Lake’ to raise community awareness of the 16 Days of Activism Against Gender Violence Campaign delivered eight wellbeing programs aimed at enhancing the health and wellbeing of young people including Life Fit, Young Women’s and a leadership Camp, Respectful Relationships, Be the Hero, and Young Women’s High Tea a program of activities aimed at young people was delivered from the Seabrook Community Centre including ‘Tween to Teen’s Self Esteem Program for young girls, Type 2 diabetes awareness session, financial literacy, and continued to support the Mandarin Speaking Mother’s Group a program of activities aimed at families and children was delivered from the Laverton Community Hub including nutrition, Karen Family Day, End of Year celebrations, and cultural dance programs three skate events, Minecraft meets, Kool Skools, 20 afterschool drop in programs and 10 school holiday programs were held for young people throughout the municipality 83 delivering the Laverton Family Shed program with key stakeholders delivering 45 information sessions as part of the ‘Schools conservation program’ which teaches young people and children about environmental issues the four Council operated Children and Early Years programs included a number of sustainable practices introducing children to recycling, gardening and tending to pets created new programs to enhance children’s learning outcomes in long day child care settings and reviewed Quality Improvement Plans as part of the continued implementation of the early years National Quality Framework a VCAL program was introduced across Council with two students from local schools undertaking work experience within the Council, Council’s long day child care centres supported seven student placements and Laverton community hub supported three student placements delivery of a range of youth participation programs aimed at strengthening young people’s leadership skills and providing opportunities for civic participation delivery of a range of mental health programs within local schools in partnership with School focused Youth Services delivered 16 information sessions to 325 students, 16 teachers and 15 parents in order to build the capacity of the community to access appropriate services for young people partnership with Wynbay Bulldogs delivered 40 training sessions and the Young Men’s Mentoring Program to disengaged young people to improve social connections, training and employment opportunities Multicultural Policy 2012-2015 The overall vision of the Multicultural Policy 2012-15 is ‘understanding, respecting and celebrating diversity’ and it guides the Council’s work in service provision, planning, advocacy and community development for its culturally diverse community which makes up close to 30 per cent of the Hobsons Bay population. Of the 27 actions committed to, 48 per cent (13) were completed, 33 per cent (9) are progressing towards completion, seven per cent (2) were not started, seven per cent (2) were deferred, and one action was reported as no longer relevant. Some key achievements included: delivery of a workshop series on healthy eating and sustainable living to culturally and linguistically diverse communities adoption of a Community Engagement Framework which promotes clear and inclusive communication by the Council with its residents. Training was provided to provide staff on the skills to communicate in plain English a series of workshops to increase cultural competence of Council staff the Behind this Smile community art project was delivered to challenge cultural stereotypes and to promote cultural diversity across the municipality. It included the participation of 12 local residents from diverse backgrounds who shared their stories and experiences. The inspiring artwork was displayed across the municipality including on Council Flags at gateways, at libraries and postcards participation in the Racism It Stops with Me Campaign. Council undertook a workplace diversity and anti discrimination assessment which identified areas of strength and 84 improvement for the organisation, resulting in an action plan to guide future improvements in the area in partnership with Life Saving Victoria, delivery of the cultural swim program to improve the ability of newly arrived residents to swim. This included five beach programs which will continue to be delivered into the future, and learn to swim programs at Laverton and Bayfit swim centres improving the communication between Council and registered food business owners providing a map of key cultural and religious centres in the municipality used to inform multicultural groups about planning scheme amendments. the Hobsons Bay Language Line is promoted on all council publications to improve promotion of information to cultural groups translating ‘Welcome to Libraries’ brochures into relevant community languages invited ethnic media contacts to distribute Council information and media releases permanently at the Hobsons Bay Civic Centre and Williamstown Town Hall. Council also undertakes an annual NAIDOC week flag raising ceremony at the Civic Centre with guest speakers and elders. During the 2014-15 period, Council also: hosted the launch of the western regional councils initiative Rivers to Recognition (R2R) at a concert at Seaworks in December 2014. This is an ongoing collaboration between the western region Councils to raise awareness about the recognition of Aboriginal and Torres Strait Islander Peoples as the First Australians held a community forum in March 2015 to engage residents in discussion about the proposed Constitutional referendum held indigenous storytelling events at the libraries provided support to Koori Kids primary school engagement program Council is also a member of the Western Region Local Government Reconciliation Network and has a sister city relationship with Yarrabah in Queensland. Reconciliation Council acknowledges that Reconciliation is an ongoing practical process that requires trust, mutual respect and a commitment to build understanding and recognition. Council’s Reconciliation Policy acts as a framework for future and ongoing activities to be delivered by Council to support reconciliation initiatives and objectives. In fulfilling its commitments, Council acknowledges the first people, elders, past and present at the commencement of all speeches and flies the Aboriginal Flag 85 Governance Management Checklist The following are the results in the prescribed form of Council’s assessment against the prescribed governance and management checklist. Column 1 Governance and Management Items 1 Column 2 Assessment Community engagement policy (policy outlining Council’s commitment to engaging with the community on matters of public interest) Community Engagement Framework 2 Community engagement guidelines (guidelines to assist staff to determine when and how to engage with the community) Community Engagement Framework 3 Strategic Resource Plan (plan under section 126 of the Act outlining the financial and non-financial resources required for at least the next 4 financial years) Adopted in accordance with section 126 of the Act Annual budget (plan under section 130 of the Act setting out the services to be provided and initiatives to be undertaken over the next 12 months and the funding and other resources required) Adopted in accordance with section 130 of the Act Asset management plans (plans that set out the asset maintenance and renewal needs for key infrastructure asset classes for at least the next 10 years) No Plans Rating strategy (strategy setting out the rating structure of Council to levy rates and charges Strategy 4 5 6 Community Engagement Policy 2015 Date of operation: 23 June 2015 Guidelines and Toolkit Date of operation: 23June 2015 Date of adoption: 24 June 2014 Date of adoption: 8 July 2014 Significant asset management planning is underway for roads, drains, footpaths, buildings and sportsgrounds. Date of operation of current strategy: 14 April 2015 86 Column 1 Governance and Management Items 7 Column 2 Assessment Risk policy (policy outlining Council’s commitment and approach to minimising the risks to Council’s operations) Risk Management Policy 2015-2018 Fraud policy (policy outlining Council’s commitment and approach to minimising the risk of fraud) Fraud Risk Management Procedures Municipal emergency management plan (plan under section 20 of the Emergency Management Act 1986 for emergency prevention, response and recovery) Endorsed by the Municipal Emergency Management Plan Committee on 12 December 2013 and adopted by Council on 11 March 2014. 10 Procurement policy (policy under section 186A of the Local Government Act 1989 outlining the matters, practices and procedures that will apply to all purchases of goods, services and works) Prepared and approved in accordance with section 186A of the Local Government Act 1989 11 Business continuity plan (plan setting out the actions that will be undertaken to ensure that key services continue to operate in the event of a disaster) Business Continuity Policy 8 9 Date of operation: 10 February 2015 Date of operation of current procedures: 11 March 2015 Council received a 100 per cent Best Practice Compliance result for the Audit undertaken by the State Emergency Service. Date of approval: 8 July 2014 Business Continuity Plans have been developed across all business functions and are recorded in Council’s Business Continuity Module of the Corporate Risk Register Software. Date of operation: 11 February 2014 12 Disaster recovery plan (plan setting out the actions that will be undertaken to recover and restore business capability in the event of a disaster) Council is currently preparing an Information and Communications Technology Recovery Plan. 87 Column 1 Governance and Management Items Column 2 Assessment 13 Risk management framework (framework outlining council’s approach to managing risks to Council’s operations) Risk Management Strategy 2015-2018 Date of operation: 2 June 2015 14 Audit Committee (advisory committee of council under section 139 of the Act whose role is to oversee the integrity of a council’s financial reporting, processes to manage risks to the council’s operations and for compliance with applicable legal, ethical, and regulatory requirements) Established in accordance with section 139 of the Act 15 Internal audit (independent accounting professionals engaged by Council to provide analyses and recommendations aimed at improving Council’s governance, risk and management controls) Crowe Horwath 16 Performance reporting framework (a set of indicators measuring financial and non-financial performance, including the performance indicators referred to in section 131 of the Act) Best Value Indicators 2014 17 Council Plan reporting (report reviewing the performance of the council against the Council Plan, including the results in relation to the strategic indicators, for the first six months of the financial year) 18 Financial reporting (quarterly statements to Council under section 138 of the Act comparing budgeted revenue and expenditure with actual revenue and expenditure) Date of establishment: 24 November 2010 Date of engagement of current provider: January 2014 Date of operation: 24 June 2014 Reports considered at the following Ordinary Meetings of Council Quarter 1 – 18 November 2014 Quarter 2 (including six month strategic indicators report) – 24 February 2015 Quarter 3 – 26 May 2015 Quarter 4 (Annual Report) – October 2015 Statements presented to council in accordance with section 138(1) of the Act Date statements presented: 18 November 2014 24 February 2015 12 May 2015 25 August 2015 88 Column 1 Governance and Management Items Column 2 Assessment 19 Risk reporting (six-monthly reports of strategic risks to Council’s operations, their likelihood and consequences of occurring and risk minimisation strategies) Strategic Risk Reports are provided to the Audit Committee for their quarterly meetings 20 Performance reporting (six-monthly reports of indicators measuring the results against financial and nonfinancial performance, including performance indicators referred to in section 131 of the Act) Report considered at the 24 February 2015 Ordinary Council Meeting 21 Annual report (annual report under sections 131, 132 and 133 of the Act to the community containing a report of operations and audited financial and performance statements) Considered at a meeting of council in accordance with section 134 of the Act 22 Councillor Code of Conduct (Code under section 76C of the Act setting out the conduct principles and the dispute resolution processes to be followed by Councillors) Reviewed in accordance with section 76C of the Act 23 Delegations (a document setting out the powers, duties and functions of council and the Chief Executive Officer that have been delegated to members of staff) Reviewed in accordance with section 98(6) of the Act Date of review: 28 October 2014 24 Meeting procedures (a local law governing the conduct of meetings of council and special committees) Meeting procedures local law made in accordance with section 91(1) of the Act Date local law made: 9 June 2015 Date of reports: 27 August 2014, 28 October 2014, 11 February 2015, 6 May 2015 Date statements presented: 14 October 2014 Date reviewed: 22 October 2013 I certify that this information presents fairly the status of Council’s governance and management arrangements. ____________________________ Chris Eddy Chief Executive Officer Dated: 22 September 2015 ____________________________ Cr Colleen Gates Mayor Dated: 22 September 2015 89 Statutory Information The following information is provided in accordance with legislative and other requirements applying to Council. Documents Available For Inspection Section 222 of the Local Government Act 1989 and Part 5 of the Local Government (General) Regulations 2004 require Council to keep certain statutory registers and documents, which can be viewed on request, or in certain cases, on application. The following information can be inspected at the Hobsons Bay Civic Centre, 115 Civic Parade, Altona, during office hours: a) details of current allowances fixed for the Mayor, and Councillors under section 74 or 74A of the Local Government Act b) the total annual remuneration for all senior officers in respect of the current financial year and the previous financial year, set out in a list that states ranges of remuneration of senior officers, where the difference between the lower amount and the higher amount in each range must not exceed $10,000, and the number of senior officers whose total annual remuneration falls within that range c) details of overseas or interstate travel (with the exception of interstate travel by land for less than three days) undertaken in an official capacity by Councillors or any member of Council staff in the previous 12 months, including the names of the Councillors or members of Council staff and the date, destination, purpose and total d) e) f) g) h) i) j) cost of the overseas or interstate travel, including accommodation costs names of Council officers who were required to submit a return of interest during the financial year and the dates the returns were submitted names of Councillors who submitted returns of interest during the financial year and the dates the returns were submitted agendas for and minutes of ordinary and special meetings held in the previous 12 months kept under section 93 of the Act, except if the minutes relate to parts of meetings which have been closed to members of the public under section 89 of the Act a list of all special committees established by Council and the purpose for which each committee was established a list of all special committees established by Council which were abolished or ceased to function during the financial year minutes of meetings of special committees established under section 86 of the Act and held in the previous 12 months except if the minutes relate to parts of meetings which have been closed to members of the public under section 89 of the Act a register of delegations kept under sections 87 and 98 of the Act, including the dates on which the last review under section 86(6) and 98(6) of the Act took place 90 k) submissions received in accordance with section 223 of the Act during the previous 12 months l) agreements to establish regional libraries under section 196 of the Act m) details of all property, finance and operating leases involving land, buildings, plant, computer equipment or vehicles entered into by Council as lessor or lessee, including the name of the other party to the lease and the terms and the value of the lease n) a register of authorised officers appointed under section 224 of the Act o) a list of donations and grants made by Council during the financial year, including the names of persons or bodies which have received a donation or grant and the amount of each donation or grant p) a list of the names of the organisations of which Council was a member during the financial year and details of all membership fees and other amounts and services provided during that year to each organisation by Council q) a list of contracts valued at $150,000 for contracts for the purchase of goods and services and $200,000 for the carrying out of works (or such higher amount as is fixed from time to time under section 186(1) of the Act) or more which Council entered into during the financial year without first engaging in a competitive process, and which are not contracts referred to in section 186(5) or (5A) of the Act Domestic Animal Management Plan In accordance with Section 68A(3)(c) of the Domestic Animals Act 1994, Council is required to prepare a Domestic Animal Management Plan every four years and evaluate its implementation in the annual report. Council’s Domestic Animal Management Plan 2013-2017 aims to improve the control of animals in the municipality. Highlights and achievements in relation to the implementation of this Plan during 2014-15 are as follows: Animal Management Officer training and development: both Animal Management Officers have completed Certificates IV in Local Government (Statutory Compliance and Animal Management) as well as attending seminars, workshops and conferences an additional Parking, Local Laws and Animal Management Officer has been employed, increasing the staff resources available for animal management responsibilities Encouraging responsible pet ownership – community education: a micro-chipping day was held in conjunction with the Williamstown Chamber of Commerce’s Dog Day in Dog Town event responsible pet ownership issues were promoted through Council’s Pelican Post advertorial animal management information and educational materials were maintained and updated on Council’s website and in the Customer Service Centre 91 participation in the subsidised desexing program continued 80 per cent of impounded dogs were returned to owners six per cent of impounded dogs were euthanised 14 per cent of impounded dogs were sold and re-homed Identification and registration: annual registration renewal notices were issued in March registration renewal reminder notices were issued in June 10,639 dogs and 3,605 cats were registered in 2014-15 the Facebook page that was introduced in 2013/14 to assist in owners being reunited with missing pets is considered to be a successful initiative Compliance and enforcement – local laws and orders: routine activities continued, including investigation of dog attacks, barking complaints, off-lead offences, dogs at large and nuisance and feral cats the cat trap loan service continued and was expanded with the purchase of additional traps to reduce waiting times provision and stocking of dog litter bag dispensers continued Council considered the introduction of a cat curfew but resolved not to go ahead Domestic animal businesses: annual inspections of registered Domestic Animal Businesses were conducted to ensure compliance with relevant codes of practice Declared dogs: annual inspections occurred to ensure compliance with “declared dog” requirements of the Domestic Animals Act 1994 12 Restricted Breed Dogs are currently registered three declared dangerous dogs are currently registered six guard dogs are currently registered 12 declared menacing dogs are currently registered Carers Recognition Act The Carers Recognition Act 2012 formally recognises and values the role of carers and the importance of care relationships in the Victorian community. Under the Act, councils funded by the government to provide programs or services to people in care relationships need report annually on all practicable measures to: ensure staff are aware of and understand the principles in the Act ensure staff promote the principles of the act to people in care relationships reflect the care relationship principles in developing, providing or evaluating supports and programs for those in care relationships During 2014-15, the Council took all practicable measures to comply with its responsibilities under the Act including: implementation of an Ageing Well Strategy 2007-17 and Disability Access and Inclusion Strategy 2013-17 affiliation with the Victorian Carer Card program provision of carer’s leave for Council staff 92 advocating for and partnering with relevant organisations to ensure disability supports are responsive to individual needs information and referral to other services direct services through in-home support: domestic assistance, personal care; respite to give carers a break; and home maintenance planned activity groups providing social activities for eligible residents, which also provides respite for their carers group respite activities retreats and trips away for residents, which also provides respite for their carers day respite care at Bateman House under the National Respite for Carers Program food services – delivered meals, cafe meals, cooking programs and assistance, centre based meals Road Management Act Ministerial Direction In accordance with section 22 of the Road Management Act 2004, Council must publish a copy or summary of any ministerial direction in its annual report. During the 2014-15 period no Ministerial directions were received. Food Act Ministerial Direction In accordance with section 7E of the Food Act 1984, Council is required to publish a summary of any ministerial directions received during the financial year in its annual report. During the 2014-15 period, no Ministerial directions were received. Protected Disclosures Act 2012 The purpose of the Protected Disclosure Act 2012, is to promote openness and accountability in government by encouraging and facilitating disclosures and investigations of improper conduct. Further information, including Council’s policy and guidelines, is available on Council’s website. During the 2014-15 period, no disclosures were notified to the Independent Broadbased Anti-corruption Commission. Privacy and Data Protection Act 2014 and Health Records Act 2001 Council is committed to full compliance with its obligations under the Privacy and Data Protection Act 2014 and Health Records Act 2001. Council’s Privacy Policy outlines how Council officers will handle information to maintain privacy. The policy also details how any complaints will be addressed. The Privacy Officer within Council’s Knowledge and Records Management unit is available to help staff and members of the public with privacy-related queries or issues. During the 2014-15 period, two privacy complaints were received from members of the public. Freedom of Information The Freedom of Information Act 1982 gives the community the ability to access certain Council documents. There is an application procedure, and rights of access are limited by exemptions detailed in the legislation. Applications must be accompanied with the appropriate application 93 fee and specific details of the information requested. During the 2014-15 period, Council received 12 Freedom of Information requests. Further information on making a Freedom of Information request is available from Council’s website or from the Freedom of Information Officer on (03) 9932 1000. Charter of Human Rights and Responsibilities The Charter of Human Rights and Responsibilities Act 2006 is designed to protect the fundamental rights and freedoms of citizens. The Charter gives legal protection to 20 fundamental human rights under four key values that include freedom, respect, equality and dignity. Council acknowledges the legal responsibility to comply with the Charter of Human Rights and Responsibilities Act 2006 and the Equal Opportunity Act 2010. 94 Allocation of Funds 95 Service Statements The following statements provide information in relation to the services funded during the 2014-15 period, and the persons or sections of the community who the service is provided for. Strategic Objective 1: An Inclusive, Resilient and Healthy Community Business area Description of services provided Community Care Community Care Management, Active Community Support, Care and Assessment Management, Planned Activity Groups (PAGs), Client Assessment, Food Services - Hobsons Bay, Service Delivery Management, Home and Community Care (HACC), Community Aged Care Packages (CACPS - General and Housing Link), National Respite for Carers Program (NRCP – Aged), Private Business, Senior Citizens, Community Transport Net Cost Actual Budget Variance $000 3,179 (3,266) (87) This service provides a range of home and community care services for older people and people with a disability including domestic assistance, personal care, respite care, home maintenance, delivered meals, planned activity groups and senior citizen centres. Family, Youth and Children's Services Family, Youth and Children Management, Youth Services, Children's Services, Family Day Care, Early Years, MCH, Immunisation Learning Communities Library Management, Libraries (all five branches), Library - Digital, Learning Communities Administration, Community Development Projects, Community Centres This service provides family oriented support services including maternal and child health, long day care, family day care, occasional care, pre-school field officer program, playgroups, youth services (including counselling and support), and immunisation. 3,862 (3,819) 43 5,122 (5,190) (68) This service provides public library services at five locations, and a virtual branch via the library website. It also coordinates two community centres, and supports and generates key community development projects to achieve a healthy and vibrant community . 96 Business area Description of services provided Arts, Events, Tourism, and Cultural Development Arts, Events Development Environmental Health and Building Control Environmental Health, Building Control Local Laws Emergency Management and Resident Response and Tourism Management, Events, Cultural This service provides a varied ongoing program of arts, cultural events, and community events, engaging with our community to promote participation in the arts. The Environmental Health service protects the community’s health and wellbeing by coordinating food safety surveillance, single incidence and disease outbreak investigations, tobacco control, heat health, influenza pandemic and public health emergency management. The service also works to rectify any public health concerns relating to unreasonable noise emissions, housing standards and pest control. This service provides statutory building services to the community including processing of building permits, emergency management responsibilities, fire safety inspections, audits of swimming pool barriers and investigations of complaints and illegal works. Regulatory Services, Animal Control, School Crossing This service provides staff at school crossings throughout the municipality to ensure that all pedestrians, but mainly school aged children, are able to cross the road safely. It maintains and improves the health and safety of people, animals and the environment by providing animal management services. It also provides education, regulation and enforcement of the Community Local Law and relevant State legislation. Emergency Management, Resident Response This service manages the emergency management functions of the Council and ensures Council buildings and facilities are suitably equipped for use as emergency co-ordination and relief recovery centres. Net Cost Actual Budget Variance $000 1,461 (1,315) 146 746 (790) (44) (724) 813 90 698 (687) 11 97 Strategic Objective 2: A Well Planned, Vibrant and Sustainable Place Business area Description of services provided Strategic Planning (Social, Land Use, Waste, Environment) Strategy and Advocacy Administration, Environmental Sustainability, Strategic Planning, Social Planning and Development, Waste and Environmental Management Net Cost Actual Budget Variance $000 3,540 (4,246) (706) This service provides strategic land use planning, developing policies and strategies that respond to community needs now and into the future. This service also has the responsibility to ensure that social issues are brought to the forefront of the Council’s decision making process in order to create equity and inclusion in Hobsons Bay. This service also develops waste and environmental policy, coordinates and implements environmental projects to facilitate reduced negative environmental impacts. Reducing waste, water consumption and greenhouse gas emissions within Council operations and the community are a key priority. Economic Development and Tourism Economic Development and Tourism Statutory Planning Planning Services, UP&D Admin The economic development service assists the organisation to facilitate an environment that is conducive to a sustainable and growing local business sector. This statutory planning service processes all planning applications, provides advice and makes decisions about development proposals which require a planning permit, as well as representing the Council at the Victorian Civil and Administrative Tribunal, where necessary. 705 (843) (139) 1,921 (2,001) (80) 98 Strategic Objective 3: Quality Community Infrastructure and Public Open Spaces and Places Business area Description of services provided Waste collection Waste collection This service provides waste collection including kerbside rubbish collections of garbage, recycling, hard waste and green waste from all households and some commercial properties in Council. Facilities Management Facilities Management & Bookings Cleansing, Utilities, Roads, Drains, and Building Maintenance Community Maintenance and Cleansing Business Unit Support, Cleansing Business Unit, Utilities Services, Roads and Drains, Building Maintenance This service manages venues and facilities to support opportunities for local residents and visitors to participate in and experience the cultural realm of the city. Net Cost Actual Budget Variance $000 5,414 (5,996) (581) 341 (424) (83) 12,848 (13,440) (592) This service provides for the ongoing maintenance of the Council’s roads, drains, footpaths, and buildings. It also provides street cleaning, leaf collection, weed removal, drainage pit cleaning and street litter bins throughout Council. Parks Parks Administration, Parks & Gardens, Trees, Sporting Grounds, Parks Conservation, Parks – Additional Works. 8,326 (8,718) (391) This service plans and manages the delivery of horticultural maintenance and development for our parks, gardens, sporting grounds and conservation areas. 99 Business area Description of services provided Recreation & Community Facilities Property Services, Open & Urban Space, Community Facilities, Recreation Administration, Boat Ramps, Recreation Facilities Net Cost Actual Budget Variance $000 834 (869) (35) This service plans, provides and manages recreational facilities and foreshore land, prepares policies and strategies relating to the planning, design, coordination and delivery of public open space as well as oversees the occupancy of community buildings and whether they are meeting present and future community needs. This service also includes a leisure centre. This centre is not managed by the Council. It provides the community with a range of recreational facilities including swimming pool facilities a fully equipped gymnasium, cafe and crèche. Capital Works & Assets Capital Works & Assets Administration, Asset Management, Building & Parks Project Management, Design & Project Management, Traffic Engineering, 7,011 (7,083) (72) This service facilitates the smooth flow of traffic and parking throughout the municipality through the provision of line marking, signage, traffic signals, crossings, bicycle facilities and road safety education. This service also undertakes design, tendering, contract management and supervision of various major civil and building works within the Council’s capital works program as well as managing the corporate asset management system and Geographical Information System (GIS). 100 Strategic Objective 4: An Innovative, Proactive and Leading Organisation Business areas Description of services provided Strategic Directorate Support Corporate Services Support, Planning and Environment Directorate, Divisional Support (Community Services), Divisional Support (Infrastructure and City Services), Corporate Management Organisation Development This service consists of the Executive Management Team’s support which cannot be easily attributed to the direct service provision areas. Human Resources, Health & Wellbeing, Corporate Training This service provides support and advice to all levels of management and on all employment, training and Workcover matters. The department operates as an internal consulting service for the organisation. The service develops and implements strategies, policies and procedures through the provision of human resources and industrial relations services. Communications Strategic Communications and This service provides communication support and Community Relations advice to the Council including media relations, strategic communications planning, online communications management, speech writing, event coordination, graphic design services, brand management and management of the new online engagement tool. Net Cost Actual Budget Variance $000 2,082 (2,097) (15) 1,257 (1,473) (216) 784 (843) (59) 101 Business areas Description of services provided Governance (Governance, Corporate Management, Risk Management) Governance, Management Corporate Management, Risk This area of governance is responsible for ensuring the Council meets its statutory obligations under the Local Government Act 1989 and other relevant legislation, including managing the Council meeting processes, Citizenship ceremonies, Freedom of Information requests delegations and Junior Council program. Net Cost Actual Budget Variance $000 995 (987) 8 This service is also responsible for occupational health and safety, business continuity and risk management, leading an organisational commitment to industry best practice in risk management. Customer Service & Councillor Support Executive Management, Customer Service, Casual Pool / Backfill, Mobile Customer Service, Corporate Centre – Meeting Rooms 2,124 (2,166) (43) This service provides a range of customer service and councillor support services and acts as the main customer interface with the community. Services include a customer service mobile program, meeting room management, administration of the customer complaints system (CHARM), administrative support across the organisation and executive support to the Mayor and Councillors. Finance Finance, Rates & Valuations, Payroll, Procurement This service predominantly provides financial based services to both internal and external customers including the management of the Council’s finances, payment of salaries and wages to Council employees, procurement and contracting of services, raising and collection of rates and charges, and valuation of properties throughout the municipality. 2,084 (2,021) 62 102 Business areas Description of services provided Information Services KARM, Information Services & Support This service provides, supports and maintains reliable and cost effective communications and computing systems, facilities and infrastructure to the Council staff enabling them to deliver services in a smart, productive and efficient way. This service also provides efficient knowledge and records management services and the management of privacy related issues. Net Cost Actual Budget Variance $000 2,733 (2,740) (7) 103 Community Grants Council conducts an annual grants program to support local activities and projects that meet community needs. Council in 2014-15 discontinued Ward Fund allocations, and encouraged eligible recipients of funds to apply for funding through the Council’s Community Grant program. The Community Grants program gives community groups and organisations opportunities to continue provision of important services and programs. During 2014-15, a total of 146 grants totalling $270,067 were provided via five categories to a wide range of organisations for a variety of projects, as shown below. A total of 40 new applicants applied for grants in this financial year. Partnership Grant Funding is available for two years to develop a partnership or support an existing partnership that delivers a project or activities that will have a significant impact on the local community. Organisation Project Description Funds Altona Film Festival 2,500 Altona Hockey Club 2015-2016 Altona Beach Film Festival Start-up Seasons Board Leadership Training Program Altona Yacht Club Inc CALD Tackers Program 5,000 Australian Arabic Womens Group Violence Against Women - AAWG Says No 2,000 Heart Start Foundation Defibrillators in Schools Project 5,000 Hobsons Bay Toy Library Newport Yooralla Special Needs Children Project Louis Joel Arts & Community Centre The Development of Arts Partnerships 5,000 New Hope Foundation Inc Laverton Homework Group 5,000 The School Volunteer Program Inc/Timehelp Hobsons Bay Connecting Generations 4,000 WESTANDPROUD Reference Group WestandProud Phase Two 5,000 Williamstown Community and Education Centre Inc Hobsons Bay Community Centre Needs Analysis 5,000 5,000 1,500 TOTAL 45,000 104 Partnership projects (year 2) from the 2014 Community Grants Program funded in 2014/15. Organisation Project Description Altona Yacht Club Inc Kai Opua Outrigger Canoes - Making A Difference to Altona Funds 3,000 Latitude:Directions for Young People Urban Water Performance Wynbay Power Leadership Team 2,450 Melbourne Waterways Project 5,000 Williamstown Community and Education Centre Inc Building Community Wellbeing Through Sustainability 5,000 TOTAL 15,450 Toyota Equipment and/or Resources Grant Funding assists with the purchase of equipment and/or resources that will be essential to the success of a project or organisation/group. Organisation Project Description Altona Civic Obedience Dog Club Inc Altona Cricket Club Healthy People and Active Pups - Rally O Funds 800 Safe Little Heads 700 Altona Kindergarten Inc A Leg To Stand On 650 Altona Lacrosse Club General Equipment Replacement 700 Altona Life Saving Club Expansion of Youth Education/Nipper Program 810 Altona Meadows Community Centre Inc Equipment Purchase Tables 1,000 Altona Meadows Kindergarten Inc Enhancing Learning Environments 1,000 Altona Meadows Primary School Bush Garden Grows 1,000 Altona Mens Shed Inc Bytes for the Community 500 Altona Pirates Basketball Club Inc Purchase of Basketballs 700 Around Laverton Community Newspaper Inc Equip, Enable & empower 950 Conversation for the Curious Friday Conservations 900 Friends of Lower Kororoit Creek Inc Shelter for Land Carers Highland and National Dancer's Association of Victoria Inc Teaching & Learning 500 Hobsons Bay Bicycle User Group Ride for Your Life 500 Laverton Community Children's Centre The Dance, Movement and Music Project Laverton P-12 College Personal Flotation Devices 1,000 1,000 956 105 Organisation Project Description Funds Laverton Park Tennis Club Inc Racquets & Prizes for Hotshots Program Newport Power Junior Football & Netball Club Upgrade Equipment Seabrook Cricket Club Junior Player equipment and uniforms Seabrook Kindergarten Association Inc Visual Communication Seabrook Primary School Equipment for a school garden Seaholme Kindergarten Let's Play (Recycled & Sustainable Play) 1,000 Seaholme Primary School Safety equipment for the sports ground 1,000 Somers Parade Kindergarten Outdoor kitchen 1,000 Williamstown Camera Club A portrait is worth a thousand words 1,000 Williamstown Garden Club Inc Technological age 1,000 700 1,000 700 1,000 780 TOTAL 22,846 Social Inclusion Small Grants Funding assists with running costs of organisations that primarily meet for social interaction. Organisation Project Description 2nd Laverton Scout Group Operating Costs Funds 590 'Abuelas' Craft Circle (COHEALTH) National African Community in Victoria (NACV) Inc Alhuda Youth Association Art Work for 2015 Seniors Week 590 Public Liability Insurance 590 Operating Costs 590 Altona Civic Obedience Dog Club Inc Altona Cricket Club Operating Costs 590 Bus Hire for All Abilities cricket team 590 Altona Ladies Probus Club Inc Operating Costs 590 Altona North Senior Citizens Group Eliminate some of the burden to members 590 Altona Senior Citizen's Centre Inc Operating Costs 590 Anxiety Disorders Association of Victoria Inc Printing info resources and handouts and free tea and coffee 590 Australian Arabic Womens Group Operating costs 590 BayWest Bicycle Users Group Public Liability Insurance 590 Chin Women's Group Venue Hire costs 590 Croatian Senior Citizens Club of Altona Inc Subsidise operating costs 590 Greek Elderly Citizens Club of Newport Inc Transport, luncheons etc. 590 106 Organisation Project Description Funds Greek Orthodox Community School of Hobsons Bay Stationery 590 Greek Senior Citizen's Club Altona & Region Inc Operating costs 590 Greek Senior Citizen's Club Hobsons Bay Inc Greek Senior Women's Club Hobsons Bay (Hobsons Bay Greek Womens Seniors Club Inc) Operating costs 590 Operating costs 590 Greek Seniors 60 Walker Close Inc Greek Women's Association of the Western Suburbs Lunches 590 Operating costs 590 Hellenic Hobsons Bay Womens Club Inc Legal Requirements 590 Highland and National Dancer's Association of Victoria Inc Operating costs 590 Hindu Swayamsevak Sangh Operating costs 590 Hobsons Bay Arts Society Inc Operating costs 590 Hobsons Bay Bicycle User Group Internet & telephone costs 590 Hobsons Bay Toy Library Newport Insurance Costs 590 Humanitarian Women's Welfare Group 'UTEHA' Inc Public liability insurance 590 Italian Book Club Various activities 590 Italian Pensioner Club of Altona Inc Operating costs 590 Italian Social Club Altona Inc Operating costs 590 Karen Youth Activity Group Venue Hire costs 590 Laverton Community Garden Healthy Lifestyle 590 Laverton Community Youth Gym Operating costs 590 Laverton Park Tennis Club Inc Tea/Coffee/resource material/phone/postages 590 Macedonian Pensioner Club of Altona Public liability insurance 590 Macedonian Senior Citizens Group Altona North Inc Meeting Costs, activities and celebrations 590 Macedonian Senior Citizens Group of Hobsons Bay Inc Running costs for the group 590 Macedonian Womens Senior Citizens Group Altona North and District Operating costs 590 Macedonian Womens Senior Citizens Group of Altona Meadows, Laverton and Point Cook Costs for outings 590 107 Organisation Project Description Funds Macedonian Womens Senior Citizens Group of Hobsons Bay Running costs for the group 590 Maltese Association Hobsons Bay Inc Insurance and running costs 590 Maltese Bocci Social Recreation Culture Club Inc Operating costs 590 Migrante Melbourne Inc (West Chapter) Operating costs 590 Newport Power Junior Football & Netball Club Coaching courses 590 ParkinSong Victoria Printing of brochure 590 Philanthropic Society and Klinon Florinis - AGIA TRIAS Inc Operating costs 590 Polish Senior Citizens Club Altona Subsidise operating costs 590 Seaholme Probus Club Inc Affiliation and insurance costs 590 Sjajna Zvezda Inc Public liability insurance 590 Spotswood Multicultural Older Group Inc Fund special events 590 Tarxien Social Club Inc Help to pay for expenses 590 The Finnish Friendly Visiting Service Inc Produce a yearly calendar The Finnish Society of Melbourne Inc Insurance/newsletter/stationery 590 Timeball Day Club Subsidise a day outing 590 Tripoli Social Club Inc Tea/coffee/biscuits/utility bills 590 Western Happy Families Public Liability Insurance 590 Westgate Support Group Inc Operating costs 590 Williamstown & Districts Greek Eldery Club Inc Legal requirements costs 590 Williamstown Garden Club Inc Venue hire costs 590 590 TOTAL 35,400 108 Vibrant Community Project Grant Funding is specifically for small, one off projects or activities that support people to engage in healthy and active lifestyles, the arts, recreation and sport. Organisation Project Description 'Abuelas' Craft Circle (COHEALTH) National African Community in Victoria (NACV) Inc Altona Hockey Club Abuelas craft circle Funds 5,000.00 African community in Victoria 5,000.00 Junior development & recruitment 5,000.00 Altona Kindergarten Inc The Children's Garden 3,800.00 Anxiety Disorders Association of Victoria Inc In My Backyard: Accessing Mental Health Resources in Hobsons Bay 4,855.00 Around Laverton Community Newspaper Inc Expanding and exploring horizons of Laverton Australian Arabic Womens Group Womens Rights in Islam and social contribution 1,000.00 Chin Women's Group Chin Healthy families program 4,470.00 Conversation for the Curious Loom Room at the corner 4,400.00 HEtA (Health and Environment thru Arts) Film Making Workshops at Wood Street Art 4,000.00 Hobsons Bay Arts Society Inc 5x7Art Prize 3,000.00 Hobsons Bay Men's Shed Network Future Creation workshop program 4,800.00 Hobsons Bay Toy Library Laverton Branch Interior shelving for inclusive toys 1,000.00 Household Relief Fund Inc Supporting the courageous 5,000.00 Humanitarian Women's Welfare Group 'UTEHA' Inc Empowering women through singing 1,000.00 Karen Youth Activity Group Karen youth empowerment project 5,000.00 Kidsafe Victoria Community outreach program - Hobsons Bay 2,000.00 Laverton Community Integrated Services Victorious volunteers 5,000.00 Laverton P-12 College Wind Chasing Scoundrels 4,600.00 Louis Joel Arts & Community Centre Exhibition - Refugee Week - June 2015 3,000.00 Macedonian Community Welfare Association The 30 Day "Community Challenge" 5,000.00 Macedonian Senior Citizens Group of Hobsons Bay Inc Mens Health & Wellbeing 1,000.00 Macedonian Womens Senior Citizens Group of Hobsons Bay Better Health 1,780.00 Migrante Melbourne Inc (West Chapter) Families and community learning together 5,000.00 500.00 109 Organisation Project Description Funds Mokopuna Maori Culture Gatherings TIHEI MAURI 2,280.00 New Hope Foundation Inc Enhancing social, recreational and community engagement for young recently arrived people 5,000.00 Newport Fiddle and Folk Club Classical meets folk 5,000.00 Out of the Woods Inclusive performing art program 2015 5,000.00 Parkrun Australia Altona beach parkrun 5,000.00 Philanthropic Society and Klinon Florinis - AGIA TRIAS Inc Nightly meals and activities for members 5,000.00 Queen of Peace Parish Primary School Seabrook Kindergarten Association Inc Children's garden 2,513.00 Mosaic rainbow serpent 2,000.00 Western Happy Families Eritrean family strengthening camp 5,000.00 Westgate Multiple Birth Association Williamstown Camera Club Swim for life 2,000.00 The photo and The photographer 1,040.00 Williamstown Community and Education Centre Inc English language classes for refugees, asylum seekers 5,000.00 Williamstown Musical Theatre Company WMTC theatre workshop community hub development 5,000.00 Wyndham Community & Education Centre Laverton communities of Burma women's groups 5,000.00 TOTAL 140,038 Environmental Grant Funding is specifically for projects that have an element of community engagement and education relating to environmental sustainability that is in line with Council’s key environmental targets. Organisation Project Description Altona Meadows Kindergarten Inc Water exploration experience Funds 2,000 Altona Meadows Primary School Bush garden grows 2,000 Friends of Iramoo Incorporated Seeds from the streets of Hobsons Bay 2,000 Gellibrand Support Services Meaningful Activities in Partnership (MAP) gardening program 1,933 Laverton Community Integrated Services Green thumb 2,000 The Finnish Friendly Visiting Service Inc It's easy being green 1400 TOTAL 11,333 110 Mayoral Program The Mayoral Program provides the opportunity for the Mayor of the day to implement key strategic activities in response to the needs of the Hobsons Bay community. During the 2014-15 period, Councillor Sandra Wilson was Mayor from 1 July 2014 to 7 November 2014. provided support for the social history project Sons of Williamstown with funding from the Department of Veterans Affairs to document and deepen our understanding of the significant photographic honour board at the Williamstown Town Hall, and to help create similar opportunities as the centenary year period progresses around the families who grew up at the Old Laverton School in Altona Meadows initiated development of a new resident and ratepayer welcome to Hobsons Bay kit Councillor Wilson’s program as Mayor included a $9,920 contribution to a Shorebirds lookout, signage on the Doug Grant Reserve, and $1,225 towards the cost of the Victorian Certificate of Applied Learning program that gives local students practical work-related experience in a field of interest to them. Councillor Colleen Gates was elected Mayor on 7 November 2014 and her program highlights (until 30 June 2015) were: hosted the Victorian Local Governance Association Women centenary celebration of Women in Local Government at The Substation provided support for the annual Buloke and Hobsons Bay Bowls Tournament held in Altona, that reflects the friendship agreement between the Councils; hosted a Western Region Housing Forum in April 2015 to gain commitment from Western Region councils and housing providers to advocate for affordable housing solutions to the State Government Total Mayoral fund expenditure was $13,072. 111 Understanding the financial report The financial report reviews Council’s performance against the budget and shows the financial position of Council as at 30 June 2015. The financial report is audited by the Victorian Auditor-General to ensure it fairly represents the financial performance and position of Council and is presented in accordance with Australian accounting standards and the Local Government Act. Comprehensive income statement The financial report includes the financial statements and the performance statement. The financial report is required to be in the format prescribed in the Local Government Better Practice Guide 2014-15: Model financial report released by the Department of Environment, Land, Water and Planning. The performance statement is required to be in the format prescribed in the Local Government Better Practice Guide 2014-15: Performance reporting template, also released by the Department. All income sources of Council are listed, including rates and charges, statutory fees and fines, user charges and grant funding. Operational expenses such as employee costs, materials and services, depreciation and borrowing costs are also listed. It is important to note that capital purchases (ie assets) are not included, as these are not regarded as ‘operational’. The comprehensive income statement is generally divided into income and expenses to show the financial performance of Council for the year ended 30 June 2015. For the year ended 30 June 2015 The financial statements The financial statements compare the current financial year with the previous year. They comprise of the following five statements: 1. 2. 3. 4. 5. comprehensive income statement balance sheet statement of changes in equity statement of cash flows statement of capital works The difference between income and expenses determines the surplus (if revenue is greater than expenses) or the loss (if revenue is less than expenses) for the year. It is extremely important that Council continues to maintain operational surpluses to cover current and future capital works. ‘Other comprehensive income’ is also included in the income statement and when added to the surplus, forms the comprehensive result. This section includes increases and decreases to Council’s balance sheet that are not regarded as income (or expenditure), including asset revaluations. 112 Balance sheet The balance sheet shows the financial position of Council at a point in time, being 30 June 2015. It outlines Council’s assets (what we own) and liabilities (what we owe), the difference being the net assets of Council. The balance sheet confirms that Council was in a sound financial position at 30 June 2015, with no immediate financial concerns. Council’s assets and liabilities are broken down into current and non-current sections. Current means assets and/or liabilities that will fall within the next 12 months. Net assets describe the difference between the value of assets and liabilities and will always equal total equity. Council’s equity is broken down between accumulated surpluses and reserves. Statement of changes in equity The statement of changes in equity shows the movements in Council’s equity from the beginning to the end of the financial year. It shows changes to: accumulated surplus, which changes according to the surplus or loss for the year asset revaluation reserves, showing any revaluation adjustments made to assets other reserves, showing transfers to and from Council’s reserves such as funding set aside for waste projects, recreation reserves, developer contributions, plant replacement and future infrastructure works Statement of cash flows The statement of cash flows summarises all of the cash received and paid throughout the year. It differs from the income statement, which is based on the accrual accounting basis. The statement shows the cash balance at the start of the financial year, then adds cash inflows (receipts) and deducts outflows (payments) for the year to determine the cash balance at the end of the financial year. This figure reconciles to the cash figure outlined in the balance sheet. Cash flows are generated and used in the following three main areas: 1. operating activities refers to the cash generated or used in the normal service delivery functions of Council 2. investing activities refers to cash generated or used in the enhancement or creation of infrastructure and other assets, including the acquisition and sale of assets such as property, plant and equipment 3. financing activities refers to cash generated or used in the financing of Council functions and includes borrowings from financial institutions and the repayment of principal and interest for the year Statement of capital works The statement of capital works shows the financial result of Council’s capital works program for the year ended 30 June 2015. The statement of capital works is important as these capital (asset) purchases are not included in the comprehensive income statement as they are not regarded as ‘operational’. The benefit from expenditure on capital works will be received over many years and it is an example of why an operational surplus will not necessarily always lead to an increase in cash. Capital works are classified as property, plant and equipment or infrastructure. They are also represented as new assets, asset renewal or asset upgrade expenditure. 113 Notes to the financial report Details of Council’s accounting policies are contained in Note 1. This provides an outline of many of the accounting policies, consistent with other entities that follow the Australian Accounting Standards. It also provides information on the assumptions and accounting decisions made by Council that can affect the financial figures. These include asset recognition limits, revaluation schedules and depreciation rates. Note 2 compares the actual financial results against the initial budget set at the beginning of the financial year in relation to the surplus for the year and the statement of capital works. The next section of notes provides further detail as to how the figures in the five financial statements are derived. The statements contain references to the relevant notes that provide greater detail on each of the summarised figures in the statements. Further notes disclose additional information to the reader that cannot be incorporated into the five main statements, but can be used to further determine the financial performance and position of Council. Performance statement The performance statement compares the financial and non-financial audited results that Council achieved against its performance targets set as part of the 2014-15 budget process. These targets are directly linked to Council’s objectives set out in the Council Plan 2013-17. 114 Performance Statement 115 Performance Statement For the year ended 30 June 2015 Description of municipality Hobsons Bay is situated on Port Phillip Bay around 10 kilometres west of central Melbourne. It covers an area of approximately 66 square kilometres. It has over 20 kilometres of bay frontage, quality residential areas, a huge expanse of environmentally significant open space and a range of major industrial complexes, which contribute significantly to the economy of Victoria. Hobsons Bay is home to Victoria's chemical and petroleum industries and contains some of the state's largest industrial enterprises. The local economy includes manufacturing, transport and goods distribution companies and a large number of light industries and service industries. Hobsons Bay is an established municipality with limited undeveloped land suitable for residential use with strategic redevelopment sites for future residential development. Its population is expected to grow to 107,243 over the next 20 years. These features contribute to the City's culture, which is strongly linked to its maritime heritage, environment, industry and lifestyle. 46 Sustainable Capacity Indicators For the year ended 30 June 2015 Results Indicator / measure 2015 Own - source revenue Own-source revenue per head of municipal population [Own-source revenue / Municipal population] $1,150.53 No comparative data has been compiled to consider variations $155.40 No comparative data has been compiled to consider variations $1,202.71 No comparative data has been compiled to consider variations Recurrent grants Recurrent grants per head of municipal population [Recurrent grants / Municipal population] Population Expenses per head of municipal population [Total expenses / Municipal population] Infrastructure per head of municipal population [Value of infrastructure / Municipal population] Population density per length of road [Municipal population / Kilometres of local roads] $6,033.88 210.99 Disadvantage Index of Relative Socio- economic Disadvantage by decile] Material Variations 7 No comparative data has been compiled to consider variations No comparative data has been compiled to consider variations No comparative data has been compiled to consider variations 47 Service Performance Indicators For the year ended 30 June 2015 Results Service / indicator / measure 2015 Material Variations 65.5 No comparative data has been compiled to consider variations Governance Satisfaction Satisfaction with council decisions [Community satisfaction rating out of 100 with how council has performed in making decisions in the interest of the community] Statutory Planning Decision Making Council planning decisions upheld at VCAT 61.70% [Number of VCAT decisions that did not set aside council’s decision in relation to a planning application / Number of VCAT decisions in relation to planning applications] No comparative data has been compiled to consider variations Roads Satisfaction Satisfaction with sealed local roads 64 [Community satisfaction rating out of 100 with how council has performed on the condition of sealed local roads] No comparative data has been compiled to consider variations Libraries Participation Active library members [Number of active library members / Municipal population] 22.85% No comparative data has been compiled to consider variations Waste Collection Waste Diversion Kerbside collection waste diverted from landfill [Weight of recyclables and green organics collected from kerbside bins / Weight of garbage, recyclables and green organics collected from kerbside bins] 47.19% No comparative data has been compiled to consider variations 48 Results Service / indicator / measure 2015 Material Variations Aquatic Facilities Utilisation Utilisation of aquatic facilities 4.22 [Number of visits to aquatic facilities / Municipal population] Animal Management Health and Safety 0 Animal management prosecutions [Number of successful animal management prosecutions] No comparative data has been compiled to consider variations No animal management prosecutions were taken to court during the period Food Safety Health and Safety 75.36% Critical and major non-compliance notifications [Number of critical non-compliance notifications and major noncompliance notifications about a food premises followed up / Number of critical non – compliance notifications and major noncompliance notifications about food premises] No comparative data has been compiled to consider variations Home and Community Care (HACC) Participation Participation in HACC service 16.86% [Number of people that received a HACC service / Municipal target population for HACC services] Participation in HACC services by Culturally and Linguistically Diverse (CALD) people 12.48% No comparative data has been compiled to consider variations [Number of CALD people who receive a HACC service / Municipal target population in relation to CALD people for HACC services] Maternal and Child Health (MCH) Participation Participation in the MCH service 75.76% [Number of children who attend the MCH service at least once (in the year) / Number of children enrolled in the MCH service] Participation in MCH service by Aboriginal children [Number of Aboriginal children who attend the MCH service at least once (in the year) / Number of Aboriginal children enrolled in the MCH service] 77.22% Participation in key ages and stages reduces significantly for the 2 year and 3.5 year visit 49 50 Financial Performance Indicators For the year ended 30 June 2015 Results Dimension / indicator / measure Forecasts 2015 2016 2017 2018 2019 Material Variations 9.53% 6.22% 9.07% 9.53% 9.96% No material variations Working capital Current assets compared to current liabilities [Current assets / Current liabilities] x 100 144.97% 165.53% 194.88% 211.08% 223.04% Unrestricted cash Unrestricted cash compared to current liabilities [Unrestricted cash / Current liabilities] x 100 81.39% 113.64% 137.76% 154.65% 167.29% Loans and borrowings Loans and borrowings compared to rates [Interest bearing loans and borrowings / Rate revenue] x 100 15.49% 17.93% 17.21% 16.51% 15.83% No material variations. Loans and borrowings repayments compared to rates [Interest and principal repayments on interest bearing loans and borrowings / Rate revenue] x 100 10.90% 5.88% 3.77% 0.74% 0.71% Variations occur as a result of short term loan settlements. Operating Position Adjusted underlying result Adjusted underlying surplus (or deficit) [Adjusted underlying surplus (or deficit) / Adjusted underlying revenue] x 100 Liquidity Variations occur as a result of increases to unrestricted cash set aside for future Council commitments. Obligations 51 Results Dimension / indicator / measure Indebtedness Non-current liabilities compared to own source revenue [Non-current liabilities / Own source revenue] x 100 Asset renewal Asset renewal compared to depreciation [Asset renewal expenses / Asset depreciation] x 100 Forecasts 2015 2016 2017 2018 2019 Material Variations 9.65% 13.84% 16.07% 15.46% 14.87% No material variations 83.41% 115.97% 124.89% 125.21% 129.28% Rates concentration Rates compared to adjusted underlying revenue [Rate revenue / Adjusted underlying revenue] x 100 75.65% 78.81% 79.09% 79.30% 79.41% Rates Effort Rates compared to property values [Rate revenue / Capital improve value of rateable properties in the municipality] x 100 0.38% 0.40% 0.41% 0.43% 0.45% $2,722.70 $2,840.79 $2,859.61 $2,958.78 $3,065.47 The Council has a focus on asset renewal in its forthcoming capital expenditure budgets Stability No material variations Efficiency Expenditure level Expenses per property assessment [Total expenses / Number of property assessments] $1,621.68 $1,685.51 $1,746.21 $1,809.33 $1,874.98 No material variations Revenue level Average Residential rate revenue per residential property assessment [Residential rate revenue / Number of residential property assessments] 52 Results Dimension / indicator / measure Workforce turnover Resignations and terminations compared to average staff [Number of permanent staff resignations and terminations / Average number of permanent staff for the financial year] x 100 2015 5.42% Forecasts 2016 10.49% 2017 5.22% 2018 5.22% 2019 5.22% Material Variations Increased terminations in 2015-16 due to Council decision to outsource long day child care 53 Other Information For the year ended 30 June 2015 Council is required to prepare and include a performance statement within its annual report. The performance statement includes the results of the prescribed sustainable capacity, service performance and financial performance indicators and measures together with a description of the municipal district and an explanation of material variations in the results. This statement has been prepared to meet the requirements of the Local Government Act 1989 and Local Government (Planning and Reporting) Regulations 2014. Where applicable the results in the performance statement have been prepared on accounting bases consistent with those reported in the Financial Statements. The other results are based on information drawn from Council information systems or from third parties (e.g. Australian Bureau of Statistics). The performance statement presents the actual results for the current year and for the prescribed financial performance indicators and measures, the results forecast by the Council’s strategic resource plan. The Local Government (Planning and Reporting) Regulations 2014 requires explanation of any material variations in the results contained in the performance statement. Council has adopted materiality thresholds relevant to each indicator and measure and explanations have not been provided for variations below the materiality thresholds unless the variance is considered to be material because of its nature. The forecast figures included in the performance statement are those adopted by Council in its strategic resource plan on 23 June 2015 and which forms part of the council plan. The strategic resource plan includes estimates based on key assumptions about the future that were relevant at the time of adoption and aimed at achieving sustainability over the long term. Detailed information on the actual financial results is contained in the General Purpose Financial Statements. The strategic resource plan can be obtained by contacting Council. 54 55 56 57