Microsoft Dynamics AX 2012 ® Payment Services – How to choose a payment provider Concept Paper This document explains how to choose a Payment Services payment provider for Microsoft Dynamics ERP. June 2011 CCAX2012HT0011 Table of Contents Introduction ................................................................................................ 3 Overview of Payment Services .................................................................... 3 Payment providers ...................................................................................... 3 First Data – Express Merchant Processing Solutions .................................................................. 3 First Data – Vital (Visa Net).................................................................................................... 3 CyberSource ........................................................................................................................ 4 PayPal – Flat Rate Plan (Payflow Pro) ...................................................................................... 4 PayPal – Website Payments Pro .............................................................................................. 5 How to choose a payment provider ............................................................. 5 Step 1: Identify your business requirements ............................................................................ 5 Step 2: Choose a payment provider ........................................................................................ 5 2 PAYMENT SERVICES – HOW TO CHOOSE A PAYMENT PROVIDER Introduction This document explains how to choose a Payment Services payment provider for Microsoft Dynamics® ERP. Overview of Payment Services Payment Services for Microsoft Dynamics ERP accepts a variety of payment types on-premises and online. It allows you to select from a marketplace of payment providers and leverage lower costs per transaction to help ensure that your transactions remain profitable. Additional savings can be achieved by eliminating multiple payment processing systems and by lower payment provider change costs. Payment Services is fully integrated with your ERP solution “out of the box.” Payment data is captured once and flows securely to your business processes in real time. You pay no additional license costs, because Payment Services is available to current Business Ready Enhancement Plan customers through their Microsoft Dynamics ERP solution. Payment providers Payment Services for Microsoft Dynamics ERP offers access to several leading payment providers. Review the following offers to find those that work best for your business. First Data – Express Merchant Processing Solutions Payment Services supports First Data Nashville/North platforms with the following features. Feature Supported types Payment types Visa, MasterCard, American Express, Discover, PIN debit Currencies USD, CAD Countries United States Industry verticals Retail, e-commerce, direct marketing Card-present or card-not-present Card-present and card-not-present Compatible Microsoft Dynamics products Microsoft Dynamics AX 2012 Microsoft Dynamics AX 2009 for Retail Microsoft Dynamics AX 2009 Microsoft Dynamics GP 2010 R2 Microsoft Dynamics NAV 2009 R2 Other features AVS, CVV, Level 2 First Data – Vital (Visa Net) Payment Services supports the First Data Vital platform with the following features. Feature Supported types Payment types Visa, MasterCard, American Express, Discover, PIN debit Currencies USD Countries United States 3 PAYMENT SERVICES – HOW TO CHOOSE A PAYMENT PROVIDER Feature Supported types Industry verticals Retail, e-commerce, direct marketing Card-present or card-not-present Card-present and card-not-present Compatible Microsoft Dynamics products Microsoft Dynamics Retail Management System 2.0 Other features AVS, CVV Microsoft Dynamics POS 2009 CyberSource Payment Services supports CyberSource with the following features. Feature Supported types Payment types Visa, MasterCard, American Express, Discover Currencies 23 currencies, including USD, CAD, GBP, EUR Countries United States, Canada Industry verticals Retail, e-commerce, direct marketing Card-present or card-not-present Card-present and card-not-present Compatible Microsoft Dynamics products Microsoft Dynamics AX 2012 Microsoft Dynamics AX 2009 for Retail Microsoft Dynamics AX 2009 Microsoft Dynamics GP 2010 R2 Microsoft Dynamics NAV 2009 R2 Microsoft Dynamics Retail Management System 2.0 Microsoft Dynamics POS 2009 Other features AVS, CVV, Level 2/3 PayPal – Flat Rate Plan (Payflow Pro) Payment Services supports PayPal Playflow Pro with the following features. Feature Supported types Payment types Visa, MasterCard, American Express, Discover Currencies USD, CAD Countries United States Industry verticals E-Commerce, direct marketing Card-present or card-not-present Card-not-present only Compatible Microsoft Dynamics products Microsoft Dynamics AX 2012 Microsoft Dynamics AX 2009 Microsoft Dynamics GP 2010 R2 Microsoft Dynamics NAV 2009 R2 Other features AVS, CVV, Level 2/3 4 PAYMENT SERVICES – HOW TO CHOOSE A PAYMENT PROVIDER PayPal – Website Payments Pro Payment Services supports PayPal Website Payments Pro with the following features. Feature Supported types Payment types Visa, MasterCard, American Express, Discover Currencies USD Countries United States Industry verticals E-Commerce, direct marketing Card-present or card-not-present Card-not-present only Compatible Microsoft Dynamics products Microsoft Dynamics AX 2012 Microsoft Dynamics AX 2009 Microsoft Dynamics GP 2010 R2 Microsoft Dynamics NAV 2009 R2 Other features AVS, CVV How to choose a payment provider You can use following steps to identify which payment provider will work best for your business. Step 1: Identify your business requirements You can use following questionnaire to identify your business requirements. Feature Required items Payment types Currencies Countries Industry verticals Card-present or card-not-present Microsoft Dynamics products used in your business Step 2: Choose a payment provider Once you have identified your business requirements for payment card processing, you can compare them to the payment provider capabilities outlined in the previous section to determine which payment providers support your requirements. If there are payment providers that support your requirements, you can use the Payment Services management website to apply to payment providers and start your merchant services discussion with them. 5 PAYMENT SERVICES – HOW TO CHOOSE A PAYMENT PROVIDER Microsoft Dynamics is a line of integrated, adaptable business management solutions that enables you and your people to make business decisions with greater confidence. Microsoft Dynamics works like and with familiar Microsoft software, automating and streamlining financial, customer relationship and supply chain processes in a way that helps you drive business success. U.S. and Canada Toll Free 1-888-477-7989 Worldwide +1-701-281-6500 www.microsoft.com/dynamics This document is provided “as-is.” Information and views expressed in this document, including URL and other Internet Web site references, may change without notice. You bear the risk of using it. Some examples depicted herein are provided for illustration only and are fictitious. No real association or connection is intended or should be inferred. This document does not provide you with any legal rights to any intellectual property in any Microsoft product. You may copy and use this document for your internal, reference purposes. You may modify this document for your internal, reference purposes. © 2011 Microsoft Corporation. All rights reserved. Microsoft, Microsoft Dynamics, and the Microsoft Dynamics logo are trademarks of the Microsoft group of companies. All other trademarks are property of their respective owners. 6 PAYMENT SERVICES – HOW TO CHOOSE A PAYMENT PROVIDER