Microsoft Customer Solution Manufacturing Industry Case Study Energy Company Enhances Technical Computing to Improve Upstream Operations Overview Country or Region: United States Industry: Oil and gas Customer Profile Headquartered in Houston, Texas, Apache Corporation is an energy company that explores for, develops, and produces natural gas, crude oil, and natural gas liquids. It employs approximately 4,000 people. Business Situation Apache wanted to increase geophysicist productivity and decision-making ability by deploying the most up-to-date seismic modeling software in a 64-bit computing environment. Solution Instead of standardizing on UNIX, Apache deployed the 64-bit version of the Windows operating system to run the geoscientists’ preferred applications in a technical computing environment. Benefits Improved application performance by 50 percent Increased amount of data generated and used by 700 percent Better collaboration “Shifting to the Windows 64-bit environment generated huge productivity gains for our geoscientists, helping Apache build a competitive advantage in all areas of our upstream operations.” Bradley Lauritsen, Manager of Exploration Computing, Apache Corporation Apache Corporation, a global oil and gas exploration and production company based in Houston, Texas, ran its seismic interpretation and reservoir modeling applications on a 32-bit operating system, and its geoscientists were running into data size limitations. To better handle the large amount of data needed for making optimal drilling and production decisions, Apache deployed the 64-bit version of the Windows desktop operating system and the new 64-bit version of the Petrel® 2009 seismic-to-simulation software preferred by its geoscientists. Now, the company’s workstations can handle more data—700 percent more since the software deployment—to improve reservoir modeling and seismic interpretation accuracy. In addition, after Apache deployed a storage solution from NetApp that uses the latest Microsoft file-sharing protocol, application performance improved by a dramatic 50 percent. “Geophysicists and reservoir engineers had to break up their modeling data into chunks, which slowed them down and reduced their ability to assess the entire underground reserves in a single region.” Bradley Lauritsen, Manager of Exploration Computing, Apache Corporation Situation Apache Corporation was formed in 1954 with U.S.$250,000 of investor capital and the goal of becoming a significant and profitable oil company. Today, Apache has exploration and production operations in six countries, which are divided into producing regions: the Gulf Coast and Central regions of the United States, and regions in Canada, Egypt, the North Sea, Australia, and Argentina. The company has achieved sustainable, lower-risk, repeatable drilling opportunities in its semi-autonomous producing regions, which enables it to pursue higher-risk, higher-reward exploration elsewhere. To satisfy a growing global demand for energy, oil and gas companies must allocate ever more resources to their upstream operations. Also known as exploration and production (E&P), these operations include searching for underground or underwater oil and gas fields, drilling exploratory wells, and operating the wells that bring crude oil or raw natural gas to the surface. In the E&P world, success is directly attributable to the expertise of geoscientists and the tools they use to analyze large volumes of seismic and simulation data. With more available information, these geoscientists can improve their reservoir modeling and seismic interpretations to make drilling and production decisions that maximize profitability while minimizing financial risk. Therefore, the more data and expertise that Apache geoscientists can share with each other, the more the company benefits from the free flow of ideas that foster innovation and technical advances. To remain competitive long term, Apache needed to align itself with technology partners that could deliver sustainable innovation in technical computing and intuitive collaboration technologies that would benefit the entire worldwide organization. Performance and Reliability Issues Until recently, Apache had been conducting its seismic interpretations and well log analysis using seismic analysis and petrophysical applications that ran on the 32-bit version of the Windows operating system. In addition, Apache had a few workstations running other applications on different versions of the UNIX and Linux operating systems. As a result, many engineers coped with what amounted to a dual platform on their workstations. This scenario caused performance, reliability, and interoperability issues for Apache geoscientists. The ideal scenario for the engineers would be to have a single platform that combined the richness and ease of use of the Windows platform with the large data capabilities of the UNIX/Linux platform. Unfortunately, a 32-bit Windows workstation cannot handle seismic data files that are terabytes in size without significant performance degradation. Engineers often waited 20 minutes to load their data. Hampered by a platform that offered limited amounts of random access memory (RAM), the engineers could analyze only small geographic areas at a time. “Geophysicists and reservoir engineers had to break up their modeling data into chunks, which slowed them down and reduced their ability to assess the entire underground reserves in a single region,” says Bradley Lauritsen, Manager of Exploration Computing at Apache Corporation. Poor Global Collaboration Geoscientists who used the UNIX and Linux workstations found themselves somewhat isolated from their peers. “Engineers like to brainstorm and share ideas; however, run- "It didn’t take long for us to see that with Petrel 2009 running on the 64bit version of the Windows operating system we gain a more productive experience for our engineers." Bradley Lauritsen, Manager of Exploration Computing, Apache Corporation ning two platforms caused collaboration issues among the geoscientists,” says Lauritsen. “We have groups all over the world that want to share their data, but they encountered problems when exchanging PowerPoint slides, e-mail, and Excel spreadsheets between the different platforms.” These problems were thrown into the spotlight when Apache geoscientists heard that Schlumberger, a well-known oil field services provider, was about to release a new version of its E&P software. Called Petrel® 2009, this application is built to run on the 64-bit version of the Windows desktop operating system. Engineers were excited to take advantage of this unified seismic interpretation and reservoir modeling application. “The technology that Schlumberger had to offer had so many advantages,” says Lauritsen. “Our geoscientists were eager to use the more efficient algorithms and the new workflows for gaining different perspectives on their data to improve decision making. They also recognized that the software offered superior risk analysis techniques.” So, Lauritsen and other members of the Exploration Technology Group at Apache began to think about how to acquire this new technology for its geoscientists. The group faced a decision: either upgrade the workstations running the Windows operating system to the 64-bit version, or migrate entirely to the UNIX platform. “Deciding on the platform was the main concern, but there were other considerations,” says Lauritsen. “We thought about collaboration issues and compatibility with our Microsoft environment. We thought about increased network and data storage requirements. In the end, the decision came down to finding the best technology vendor with a strong partner network that would give us a cost-effective foundation for moving into the world of technical computing.” Solution Instead of standardizing on a UNIX platform, Apache chose to standardize on the more accessible and cost-effective Windows operating system. The fact that many oil and gas application vendors are partnering with Microsoft to deliver new technical computing E&P solutions was a clear factor as well. “It didn’t take long for us to see that with Petrel 2009 running on the 64-bit version of the Windows operating system we gain a more productive experience for our engineers and an operating system that integrates better with our overall IT environment,” says Lauritsen. Migrating to a 64-Bit Environment Apache began migrating to the 64-bit version of Windows in October 2008. The main differences between the 32-bit and 64-bit versions of Windows are memory accessibility and memory management. One of the greatest advantages of using the 64-bit version is the operating system’s ability to access more than 128 gigabytes of RAM to enable technical computing in a Windows desktop environment. The engineers in Cairo, Egypt, were so eager to take advantage of the performance enhancements that come with 64-bit computing that they deployed the 64-bit version of the Windows desktop operating system and the beta version of Petrel 2009 in a pilot program in October 2008. “Cairo has a large amount of seismic data and is a very active region, making it a perfect venue for testing Petrel 2009,” says Lauritsen. “So, Apache became the first upstream oil and gas company to use Petrel software running on the 64-bit version of the Windows operating system in a production environment.” The pilot was a huge success, and as soon as the official release of Petrel 2009 became available in January 2009, Apache deployed it at the company’s Aberdeen, Scotland, office. By the end of February, Apache had migrated 530 workstations around the world to Petrel 2009 and other petrophysics software running on the 64bit version of the Windows desktop operating system. To improve collaboration among geoscientists, Apache used Microsoft Office SharePoint Server 2007. Lauritsen and his team built a link on the company’s intranet home page to a portal where geoscientists can share E&P data using Microsoft Office Enterprise 2007 desktop productivity programs. The portal is available to anyone in the company and is supported by Microsoft SQL Server 2008 database management software that stores more than one terabyte of data. Generating Volumes of Data With the introduction of technical computing at Apache, geoscientists began to manipulate large seismic volumes and multimillion-cell models to perform volume analysis on different regions. This led to a 700 percent increase in the amount of data being generated—and a corresponding increase in the demand for storage—which Apache was able to meet with a storage solution from Microsoft Gold Certified Partner NetApp. “We’ve been using NetApp® storage solutions for more than six years,” says Lauritsen. “Luckily for Apache, NetApp had recently collaborated with Microsoft and Schlumberger to develop best practice guidelines for taking optimal advantage of Petrel software and Windows operating system capabilities such as the latest Microsoft Server Message Block [SMB] filesharing protocol, called SMB 2.” SMB 2 improves on prior versions of the SMB protocol by supporting large buffer sizes and by compounding multiple networking transactions into fewer data requests. This latter capability reduces the amount of traffic between the workstation and server to improve input/output bandwidth and application performance. NetApp became the first vendor to deliver a data storage and management solution that supports SMB 2. Apache deployed this solution at its Houston, Texas, office on approximately 200 workstations running Petrel 2009 and connected by a 10-gigabit Ethernet network on the back end. The company plans to deploy the NetApp storage solution globally in 2010. “The new data management and storage solution from NetApp provided the missing link for Apache geoscientists to take full advantage of Petrel 2009 technical computing on the desktop using the 64-bit version of the Windows operating system,” says Lauritsen. Apache also upgraded approximately 10 percent of its workstations to the 64-bit version of the Windows 7 Enterprise operating system, with a global deployment planned for 2010. Benefits Since deploying its technical computing applications on the 64-bit version of the Windows operating system, Apache has seen significant improvements in system performance. As a result, its geoscientists are working more efficiently to make better drilling and production decisions that help the company compete in a race to locate oil and gas in increasingly challenging locations. And, by building a corporate intranet portal using Office SharePoint Server 2007, Apache has provided its geoscientists around the world with an easy way to share their expertise and build corporate knowledge stores to drive scientific insight throughout the company. “Shifting to the Windows 64-bit environment generated huge productivity gains for our geoscientists, helping Apache build a competitive advantage in all areas of our upstream operations,” says Lauritsen. “Before, geoscientists were waiting 20 minutes for projects to load, but with the new platform, the same projects take only five minutes.” Bradley Lauritsen, Manager of Exploration Computing, Apache Corporation Improved Application Performance by 50 Percent Apache geoscientists at the Cairo and Aberdeen sites report that the improved memory management and processing power gained by moving to the 64-bit environment resulted in immediate application performance improvement. “Comparing [the performance of] Petrel software running in the Windows operating system 32-bit environment to it running in the 64bit environment is like comparing night and day,” says Lauritsen. “Before, geoscientists were waiting 20 minutes for projects to load, but with the new platform, the same projects take only five minutes. Before, they weren’t able to work with large amounts of seismic data, but now they can see entire regions on the screen without any issues. Together, Petrel software and the 64-bit version of the Windows operating system have opened up a whole new world for our geoscientists.” In the Houston office, when Apache launched the NetApp solution that takes advantage of SMB 2, application performance jumped by 50 percent. “And when we looked at initial results running Petrel 2009 on Windows 7 with the NetApp storage solution, we saw yet another 25 percent improvement in performance,” says Lauritsen. “The Microsoft technical computing story keeps getting better and better.” Increased Amount of Data Generated and Used by 700 Percent For geoscientists, information overload is a good thing—but only if they have the right software to help them handle huge files of seismic and other geological data. Since deploying Petrel 2009 in a technical computing scenario, Apache has seen a 700 percent growth in the amount of data generated and used by its geoscientists. This is a direct result of the improved data processing capabilities of 64-bit Windows computing and can be directly correlated to increased productivity and better business decision making for Apache geoscientists. “Our goal is to find and recover oil more quickly and safely than our competition, and we need huge amounts of data to do that,” says Lauritsen. “Microsoft technical computing technologies help us process hitherto unheard of amounts of seismic data, so we can build larger, more accurate reservoir models to make better drilling predictions and production decisions.” With Petrel 2009 and petrophysics software running in a Windows-based technical computing environment, Apache geoscientists have the tools they need to help the company accelerate time to finding oil, optimize production, improve oil and gas recovery rates, and reduce operational risk. Better Collaboration Now that Apache geoscientists can share their expertise across more projects around the world, the entire company benefits from greater data availability and better business insight. The company has created a library of petrophysical workflows, technologies, best practices, core samples, and For More Information For more information about Microsoft products and services, call the Microsoft Sales Information Center at (800) 4269400. In Canada, call the Microsoft Canada Information Centre at (877) 5682495. Customers in the United States and Canada who are deaf or hard-of-hearing can reach Microsoft text telephone (TTY/TDD) services at (800) 892-5234. Outside the 50 United States and Canada, please contact your local Microsoft subsidiary. To access information using the World Wide Web, go to: www.microsoft.com Microsoft Solutions for the Manufacturing Industry images that will help its scientists understand what’s going on in different regions. Instead of working in isolation, scientists can collaborate in more productive, iterative workflows. Manufacturing enterprises must compete in an increasingly global environment. Success depends on finding ever-greater efficiencies throughout the enterprise, while developing a greater agility to react to local and global market opportunities. These challenges are best answered with technology from Microsoft and its partners. Microsoft-based solutions offer much needed value to manufacturers who are under increasing pressure to generate greater returns on the assets that they have employed. This focus on efficiency scales across all the critical functional areas—from getting products to market faster, to streamlining the supply chain, optimizing the manufacturing operations, and generating new revenue streams. “Our experience with NetApp and Schlumberger reaffirms how powerful the Microsoft partner network is for the oil and gas industry,” concludes Lauritsen. For more information about NetApp products and services, call (877) 2638277 or visit the Web site at: www.netapp.com For more information about Microsoft solutions for the manufacturing industry, go to: For more information about Schlumberger products and services, email sisinfo@slb.com or visit the Web site at: www.slb.com/en/services/software.aspx For more information about Apache Corporation products and services, call (800) 272-2434 or visit the Web site at: www.apachecorp.com www.microsoft.com/resources/manufacturing Software and Services Windows 7 Enterprise 64-Bit Windows Vista Enterprise 64-Bit Microsoft Office − Microsoft Office Enterprise 2007 − Microsoft Office SharePoint Server 2007 Microsoft Server Product Portfolio − Microsoft SQL Server 2008 Hardware This case study is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS SUMMARY. NetApp is a registered trademark of NetApp, Inc. Petrel is a registered trademark of Schlumberger. Document published April 2010 Servers − HP DL160 computers with dual Intel Xeon X5482 processors and 32 gigabytes (GB) of RAM Workstations − HP Z800 computers with dual Intel Xeon W5590 processors and 24 to 48 GB of RAM − HP Z600 computers Storage Systems − NetApp FAS6080, FAS3070 and FAS3170 series systems Partners NetApp Schlumberger