Victoria Park High School
Grade
: 10
Subject
: Business Studies
Topic
: Problem solving techniques
Term
:3
Time
: 55 Minutes
By the end of this lesson the learners will be able to:
1. Name and explain 5 problem solving techniques
2. Differentiate between restraining and driving forces
3. Demonstrate an understanding of each of the problem solving techniques through
dramatization.
4. Work effectively with others as members of a group.
Lesson phase
Teacher action
Learner activity
Orientation
The teacher will do a quick
recap on the previous
lesson taught namely
problem solving cycle by
asking several key
questions. She will also
mark the homework given
in the previous lesson.
Exposition
The teacher will officially
introduce the learners to
the problem solving
techniques. The teacher
will give the learners an
overview of the 12
problem solving
techniques. Learner’s
textbooks to remain
closed at this stage of the
lesson. After the teacher
has given an overview of
the problem solving
techniques she will
instruct the learners to
open their textbooks on
The learners will
respond to the
teachers questions by
means of answers.
Learners will show the
teacher proof of their
homework and will
also provide their
answers.
The learners will listen
attentively to the
overview that the
teacher will provide
on problem solving
techniques. The
learners will take out
their via Afrika
textbooks as
instructed by the
teacher and make
notes as they follow in
their textbooks.
Assessment
strategy
Verbal responses
Self assessment
Resources
None
Via Afrika
Textbook
(Grade 10)
Via Afrika
textbook
Learner writing
books.
Whiteboard
Estimated
time
5-10 minutes
20 Minutes
p.144 of their via Afrika
textbook.
See annexure A
Internalization
The teacher will divide
learners into pairs. The
teacher will hand out a
worksheet that learner
are to complete in the
pairs that they were
divided in.
Learners textbooks to be
closed during this stage of
the lesson.
The teacher will divide
learners into small groups
of 3-4 learners and
provide learners each
group with a
scenario/problem that
they have to solve using
one of the five problem
solving techniques taught
during the lesson.
Learners are to decide
which problem solving
technique would be best
to solve their problem and
role play and or present
that chosen technique.
See annexure B
Application
Learners will move
into their pairs as
divided by the
teacher. Learners will
close their textbooks
as instructed by the
teacher. They will
start with the
worksheet.
Peer assessment
Worksheet
See Annexure
B
10-15
minutes
Learners will move
into their small groups
and brainstorm the
best way in which
they can role
play/showcase their
problem solving
technique.
Role play
Dramatization
Role play
10-15
minutes
Annexure A
TWELVE PROBLEM SOLVING TECHNIQUES








Force field
Brainstorming
Nominal Group technique
Delphi technique
Scamper
Non-conventional lateral thinking
Indigenous knowledge
Mind mapping




Chair
Empty chair technique
Sensory creativity
Forced combination
Annexure B
1. Name five widely recognized problem solving techniques
2. Differentiate between restraining and driving forces
3. Explain using your own words how three of the problem solving techniques work?
Annexure C
Scenarios
Late coming
Cell phones at school
Traditional media versus electronic media
School uniform
Ever since you started to date the hunk in Grade 12, your BFF is not talking to you as she does not like
your boyfriend.