Table of Contents
Section 1
Accessing the Provider Portal
Login

Enroll New Customer
Section 2
Provider Self-Enrollment





Pre-Registration
Organization Tab
Primary Contact Tab
Provider Information Tab
Self-Enrollment Complete
SECTION 1
Accessing the Provider Portal
Accessing the Provider Portal
Select the applicable business type and direct link.
Dean Health Plan
www.deancare.com/providerportal
Prevea360
www.prevea360.com/providerportal
Children’s Community Health Plan (CCHP)
www.childrenschp.com/providerportal
Login
Enroll New Customer
Enroll New Customer
If you are new to the Dean Health Plan Provider Portal select Enroll New Customer
located at the bottom left corner of the login page. Then complete the Provider SelfEnrollment section.
The first person who enrolls as a new customer becomes the Provider Portal Super
User/Site Administrator for the site. The Provider Portal Super User/Site Administrator
acts as a security officer.
Provider Portal Super Users/Site Administrators have the ability to create new users,
edit user information, reset passwords and activate or deactivate users through the
Manager Users link.
Section 2
PROVIDER SELF-ENROLLMENT
Provider Self –Enrollment
Pre-Registration
Organization
Primary Contact
Provider Info
Pre-Registration
After selecting Enroll New Customer, the Pre-Registration section will appear.
The first step in the pre-registration for self-enrollment process is to complete
the following required fields.
 Email Address
 Organization Tax ID
 Security Word
After you complete the pre-registration fields click theSubmit
Please Note: A valid email address, tax ID and appropriate security word
are required.
You will receive an email from officenotify@emdeon.com indicating receipt. Please
note: If you do not receive an email, there is a possibility it went to your junk email.
The email will be sent to the email address entered and will contain a direct link to
complete the enrollment.
Thank you for your enrollment request. Please follow the link below to complete
your enrollment
https://officemail.emdeon.com/SelfEnrollment/Enrollment.aspx?Guid=de4d62f9f875-4877-91de-63b1324f01bb
If you have not resumed your enrollment within 3 days, your request will be
deleted.
You will need to start the process from the beginning if you still wish to obtain an
account after your request is deleted.
The user will be directed to complete the self-enrollment by entering detailed
information about their organization, primary contacts and provider details. Refer to
next step.
Organization
Atypical Provider
Disregard-Doesn’t apply
Add the organization information for your Primary office, clinic, agent or hospital.
The search criteria steps marked with a red asterisk (*) are required fields.
When complete click
Next
Primary Contact
The primary user will be considered the designated contact and serve as the site
administrator.
The search criteria steps marked with a red asterisk (*) are required fields.
When complete click
Next
Provider Information
Payer Assigned
ID is not needed.
The search criteria steps marked with a red asterisk (*) are required fields.
Information from the previous page can be imported by clicking onto Copy From
Organization.
Please note:
The Payer Assigned ID is not needed.
Pick the specialty that best applies to you as a Provider Portal Super User/Admin user.
The Add Provider button will complete the setup for one provider and can be reset to
allow for multiple entries. Repeat the process by entering the required fields with the
new provider and click the Add Provider button. Complete the setup by selecting the
Finish button.
Self-Enrollment Complete
Once the setup is complete, the user will be supplied with a popup that details the user
Id, password and login page link.
Enrollment Message
Congratulations! Your user account has been created and
is ready for use. To access your account please use
User ID: primary/user
Password: msm
Login Page:
https://office.emdeon.com/vendorfiles/Dean.htm.
PLEASE MAKE A NOTE OF THIS PASSWORD AS IT
WILL NOT BE PROVIDED TO YOU AGAIN.
If you lose your password, select the I Forgot My Password
link from the Login Page to reset it.
OK
An email confirmation will then be sent to the primary contact (Site Administrator) with
the user Id and a link to the login page.
Your user account has been created and is ready for use. To access your
account please use
User ID: primary user
Login page: https://office.emdeon.com/vendorfiles/Dean.htm.
If you lose your password, select the I Fort My Password link from the Login
Page to reset it.
The new user can now login.