Rule 002 Proposed changes for 2016
[Stakeholder: ______________________________]
Instructions:
(1) Please provide the name of your organization in the space provided above.
(2) For each proposed change, please provide your organization’s viewpoint in the stakeholder comment boxes. If your organization is in favour of the proposed
change, please state this for clarity. However, blank boxes will be interpreted as favourable comments.
(3) Unless otherwise indicated, section references in this document refer to sections in AUC Rule 002.
(4) The content of the column entitled Existing is quoted directly from the current version of AUC Rule 002. The content of the column entitled Proposed Changes
reflects the wording proposed for the next version of the rule.
(5) Bolding is used here when contents taken from the rule are bolded.
(6) Yellow highlighting is used to draw attention to words or phrases that are proposed to change from the current version to the next version.
(7) Please save and email a Word version of the document to regulatorypolicy@auc.ab.ca by November 24, 2015.
Section
Subsection
4 Measurements
of performance
and service quality
standards for
owners of electric
distribution
systems
4.1.4 Currency of
tariff bill file
content
Existing
Proposed changes
Method of calculation of
performance:
Method of calculation of
performance:
Percentage of sites billed
and coded regular billing
cycle that are billed within
the required eight business
days = [(number of sites
within original tariff bill files
with a site production reason
code of 2020 where the tariff
bill file date created minus
the current bill period end
date for each site is less
than or equal to eight
business days) ÷ (the total
number of sites with a site
production reason code of
2020 in original tariff bill
files)] x 100
Percentage of sites billed
and coded regular billing
cycle that are billed within
the required eight business
days = [(number of sites
within original tariff bill files
with a site production reason
code of 2020 where the tariff
bill file date created minus
the current bill period end
date for each site is less
than or equal to eight
business days) ÷ (the total
number of sites with a site
production reason code of
2020 in original tariff bill files
– ineligible sites)] x 100
Where:
Page 1 of 4
Stakeholder
comment
AUC response
Section
Subsection
Existing
Proposed changes
Ineligible site = Site that was
initially energized after its
scheduled read date for the
month.
4.1.5 Tariff bill file
completeness
Method of calculation of
performance:
Method of calculation of
performance:
Percentage of sites
expected to bill on each
billing cycle that are billed
and coded regular billing
cycle on their scheduled
tariff bill file publish date =
[(number of sites assigned to
billing cycles and transmitted
in original tariff bill files on
their scheduled tariff bill file
publish date with a site
production reason code of
2020) ÷ (total number of
sites expected to bill for
those billing cycles)] x 100
Percentage of sites
expected to bill on each
billing cycle that are billed
and coded regular billing
cycle on their scheduled
tariff bill file publish date =
[(number of sites assigned to
billing cycles and transmitted
in original tariff bill files on
their scheduled tariff bill file
publish date with a site
production reason code of
2020) ÷ (total number of
sites expected to bill for
those billing cycles –
ineligible sites)] x 100
Where:
Ineligible site = Site that was
initially energized after its
scheduled read date for the
month.
5 Performance
categories and
standards for gas
distributors
5.1.4 Currency of
tariff bill file
content
Method of calculation of
performance:
Method of calculation of
performance:
Percentage of sites billed
and coded regular billing
cycle that are billed within
the required eight business
days = [(number of sites
within original tariff bill files
with a site production reason
Percentage of sites billed
and coded regular billing
cycle that are billed within
the required eight business
days = [(number of sites
within original tariff bill files
with a site production reason
Page 2 of 4
Stakeholder
comment
AUC response
Section
Subsection
Existing
Proposed changes
code of 2020 where the tariff
bill file date created minus
the current bill period end
date for each site is less
than or equal to eight
business days) ÷ (the total
number of sites with a site
production reason code of
2020 in original tariff bill
files)] x 100
code of 2020 where the tariff
bill file date created minus
the current bill period end
date for each site is less
than or equal to eight
business days) ÷ (the total
number of sites with a site
production reason code of
2020 in original tariff bill files
– ineligible sites)] x 100
Where:
Ineligible site = Site that was
initially energized after its
scheduled read date for the
month.
5 Performance
categories and
standards for gas
distributors
5.1.5
Tariff bill file
completeness
Method of calculation of
performance:
Method of calculation of
performance:
Percentage of sites
expected to bill on each
billing cycle that are billed
and coded regular billing
cycle on their scheduled
tariff bill file publish date =
[(number of sites assigned to
billing cycles and transmitted
in original tariff bill files on
their scheduled tariff bill file
publish date with a site
production reason code of
2020) ÷ (total number of
sites expected to bill for
those billing cycles)] x 100
Percentage of sites
expected to bill on each
billing cycle that are billed
and coded regular billing
cycle on their scheduled
tariff bill file publish date =
[(number of sites assigned to
billing cycles and transmitted
in original tariff bill files on
their scheduled tariff bill file
publish date with a site
production reason code of
2020) ÷ (total number of
sites expected to bill for
those billing cycles –
ineligible sites)] x 100
Where:
Ineligible site = Site that was
initially energized after its
scheduled read date for the
Page 3 of 4
Stakeholder
comment
AUC response
Section
Subsection
Existing
Proposed changes
month.
Appendix C –
ATCO Electric Ltd.
ATCO Electric Ltd.
SAIFI and SAIDI
service standards
for owners of
electric distribution
systems subject to
this rule
Maximum SAIFI excluding
major events:
Maximum SAIFI excluding
major events:
2.69 or less
2.69 2.39 or less
Maximum SAIDI excluding
major events:
Maximum SAIDI excluding
major events:
8.86 or less
8.86 8.12 or less
AltaGas Utilities Inc.
AltaGas Utilities Inc.
(1)
(1)
Appendix F –
Alberta gas
distributors’
emergency
response service
standards
65 per cent or
greater of
emergencies
responded to within
60 minutes;
65 70 per cent or
greater of
emergencies
responded to within
60 minutes;
Page 4 of 4
Stakeholder
comment
AUC response