STUDENT COMMUNITY WARDEN
JOB DESCRIPTION AND PERSON SPECIFICATION
Wage: £9/hour
(PART-TIME, 5 HOURS PER WEEK; 0.15 FTE, TERM TIME ONLY)
PURPOSE OF THE COMMUNITY WARDEN SCHEME
Oxford University Student Union has a Student Community Warden Scheme to help assist student
and University relations with the local community. Student community wardens will be recruited,
trained and supported to carry out specified tasks in parts of East Oxford or Jericho.
MAIN PURPOSE OF THE POST
To assist in establishing and maintaining positive community relationships between residents, student
and business groups in their area through attending meetings, distributing information and organising
community initiatives.
REPORTING LINES
Immediate Line Manager:
The role will be line managed by the Senior Community Warden and supervised by the Vice President
(Charities and Community) at Oxford University Student Union.
KEY WORKING RELATIONSHIPS
Senior Community Warden, Vice-President (Charities and Community), Residents’ Associations, local
councillors, local businesses and social hubs, OUSU Chief Executive, Oxford University Head of
Government and Community Relations, Oxford Brookes Community Liaison Officer.
PLACE OF WORK: Either Jericho or East Oxford
KEY RESPONSIBILITIES include but are not limited to:
1. Community Relations - To establish and maintain positive community relationships by:
 Establishing and maintaining regular contact with residents within the designated area,
passing on complaints to the relevant authorities
 Identifying potential community problems and either recommending possible solutions or
working on own initiatives to resolve issues
 Undertaking specified work with relevant bodies such as accompanying PCSOs in
responding to issues of crime
 Participating in and promoting community projects
 Supporting the implementation of new community initiatives
2. Communication – To communicate with key stakeholders in order to ensure that they can
anticipate or resolve issues, improve systems and inform initiatives by:
 Acting as a contact point for students in order to assist them with issues they may have
 Proactively providing information to student residents on their rights and responsibilities of
living as tenants in the community; this may include distributing literature produced by
OUSU or the City Council on ‘living out’
 Assisting with leaflet drops and door knocking in the designated area
 Assisting with providing information to local residents regarding issues, facilities and
services
 Attending residents’ meetings such as Resident and Community Associations, and
Neighbourhood Action Groups (NAGs) where appropriate
 Attending internal meetings including team meetings and progress meetings
 Meeting regularly with the OUSU Vice President (Charities and Community) and as an area
team
 Recording information on activities undertaken to enable monitoring and analysis
 Supporting the University, Colleges and student body in communicating projects and
information to local residents.
Oxford University Student Union | 2, Worcester Street | Oxford | OX1 2BX | T: 01865 (2) 88452 | www.OUSU.org
CANDIDATE NUMBER: ____________ A registered charity number: 1140687 A company limited by guaranteed number:
07314850
3. General
 To attend initial and ongoing training
 To attend regular meetings such as team meetings,
progress meetings and other meetings relevant to the post
 Carrying out any other duties as deemed reasonable, in addition to those listed above as
directed by your line manager as and when required
 Contribute to the development of the scheme
 Where appropriate to work closely with Community Wardens from Oxford Brookes
University to avoid duplication of efforts and services
The warden is bound by OUSU policy and can utilise the complaints procedure outlined in the OUSU
Governing Documents
Oxford University Student Union | 2, Worcester Street | Oxford | OX1 2BX | T: 01865 (2) 88452 | www.OUSU.org
CANDIDATE NUMBER: ____________ A registered charity number: 1140687 A company limited by guaranteed number:
07314850
STUDENT COMMUNITY WARDEN
Salary: £9/hour
(PART TIME, 5 HOURS PER WEEK; 0.15 FTE)
PERSON SPECIFICATION
PERSON SPECIFICATION
Essential or
Desirable
Education
Current student of Oxford University
Relevant Experience
E
Basic knowledge of the area in which you wish to work (either East Oxford or Jericho)
Extensive knowledge of the area in which you wish to work
Knowledge of key issues affecting students ‘living out’
Volunteering work
Relevant
ExtensiveSkills/Aptitudes
familiarity with specified area
Excellent oral and written communication skills
Excellent inter-personal skills
Sympathetic approach to residents’ problems
Ability to use own initiative
Self-motivated and self-reliant
Fluency in English
Interested in improving community relations
IT Skills
Special Requirements
Ability to maintain confidentiality
Non-judgemental approach
Able to work to deadlines
Able to work as part of a team
Attention to detail
Customer service focus
E
D
D
D
E
E
E
E
E
E
E
D
E
E
E
E
D
D
Other
Able to work at least 5 hours per week
Flexibility and willingness to work occasional evenings and weekends
E
E
Oxford University Student Union | 2, Worcester Street | Oxford | OX1 2BX | T: 01865 (2) 88452 | www.OUSU.org
CANDIDATE NUMBER: ____________ A registered charity number: 1140687 A company limited by guaranteed number:
07314850
CONFIDENTIAL Equal Opportunities Monitoring Form
In accordance with its policy on equal opportunities in employment,
OUSU will provide equal opportunities to any employee or job
applicant and will not discriminate either directly or indirectly because
of race, sex, sexual orientation, gender reassignment, religion or
belief, marital or civil partnership status, age, disability, or pregnancy
and maternity. In order to assess how successful this policy is we
have set up a system of monitoring all job applications. We would therefore be grateful if you would
complete the questions on this form. We have asked for your name to enable us to monitor
applications at shortlisting and appointment as well as application stage.
All information will be treated in confidence and will not be seen by staff directly involved in the
appointment. The questionnaire will be detached from your application form, stored separately and
used only to provide statistics for monitoring purposes. Thank you for your assistance.
Post title:
Full name:
1. Gender:
2. Age:
3. Marital status:
4. Do you have responsibility for dependents? (Dependents relates to children, or elderly or
other persons for whom you are the main carer.) YES / NO
5. Do you consider yourself to have any disabilities? YES / NO
6. Ethnic origin (Relates to a sense of identity/belonging on the basis of race/culture). I would
describe myself as (choose ONE section from A to E, and then tick the appropriate box to indicate
your cultural background):
A White:
British
English
Scottish
Welsh
Irish
Other, please specify:
B Mixed:
White and Black Caribbean
White and Black African
White and Asian
Other, please specify:
C Asian, Asian British, Asian English, Asian Scottish or Asian Welsh:
Indian
Pakistani
Bangladeshi
Other, please specify:
Oxford University Student Union | 2, Worcester Street | Oxford | OX1 2BX | T: 01865 (2) 88452 | www.OUSU.org
CANDIDATE NUMBER: ____________ A registered charity number: 1140687 A company limited by guaranteed number:
07314850
D Black, Black British, Black English, Black Scottish, or Black Welsh:
Caribbean
African
Other, please specify:
E Chinese, Chinese British, Chinese English, Chinese Scottish, Chinese Welsh, or other ethnic
group:
Chinese
Other, please specify:
7. Where did you see this post advertised?
Data protection: Information from this application may be processed for purposes registered by
OUSU under the Data Protection Act 1998. Individuals have, on written request the right of access to
personal data held about them.
I hereby give my consent to OUSU processing the data supplied in this form for the purpose of
recruitment and selection.
Applicant's signature:
Date:
Oxford University Student Union | 2, Worcester Street | Oxford | OX1 2BX | T: 01865 (2) 88452 | www.OUSU.org
CANDIDATE NUMBER: ____________ A registered charity number: 1140687 A company limited by guaranteed number:
07314850
CONFIDENTIAL application form for STUDENT COMMUNITY
WARDEN at OXFORD UNIVERSITY STUDENT UNION Please
complete all sections as fully as possible using type or black ink.
Which area is your preferred place of work? (Please delete as appropriate) Jericho / East Oxford
Experience and reasons for applying for this post (PLEASE MAKE SURE YOU ADDRESS EACH
OF THE POINTS ON THE PERSON SPECIFICATION, GIVING EVIDENCE .You may continue on
additional pages.):
Oxford University Student Union | 2, Worcester Street | Oxford | OX1 2BX | T: 01865 (2) 88452 | www.OUSU.org
CANDIDATE NUMBER: ____________ A registered charity number: 1140687 A company limited by guaranteed number:
07314850
College Permission form for STUDENT COMMUNITY
WARDEN at OXFORD UNIVERSITY STUDENT UNION Please complete all sections as
fully as possible using type or black ink.
Please note that you must receive permission from your College in order to complete your
application.
Information for Colleges
The Oxford University Student Union has a successful Student Community Warden Scheme that
manages student and University relations with the local community. Student community wardens
will be recruited, trained and supported to carry out specified tasks in parts of East Oxford or
Jericho.
Student Community Wardens will receive an hourly wage and in return they are expected to
work a maximum of five hours per week from the beginning of 0th to the end of 9th week of each
term, and can work during the vacation if they are resident in Oxford.
Community Wardens assist the needs of students ‘living out’ while responding to frustrations
permanent residents have expressed regarding student tenants, noise pollution and perceived
communication problems. Their main purpose will be to establish and maintain positive
community relationships through representing students in meetings, distributing information and
organising community initiatives.
For more information on the scheme please email the OUSU Vice President (Charities and
Community) Emily Silcock, at vpcandc@ousu.ox.ac.uk
I confirm that
I, (Tutor name)
Tutor for (applicant’s name)
At (insert college/hall)
,
give permission for the above person to be employed as a Student Community Warden
under the terms detailed in this document.
Signed
For forms submitted electronically please note that by completing this section you are in
effect providing an electronic signature.
Oxford University Student Union | 2, Worcester Street | Oxford | OX1 2BX | T: 01865 (2) 88452 | www.OUSU.org
CANDIDATE NUMBER: ____________ A registered charity number: 1140687 A company limited by guaranteed number:
07314850
Contact details from for STUDENT COMMUNITY WARDEN at
OXFORD UNIVERSITY STUDENT UNION Please complete all
sections as fully as possible using type or black ink.
NAME:
COLLEGE:
BOD CARD NUMBER (this is the number above the barcode):
COURSE TITLE:
YEAR OF STUDY:
CURRENT OXFORD ADDRESS:
HOME ADDRESS:
EMAIL ADDRESS:
CONTACT TELEPHONE NUMBER:
NATIONAL INSURANCE NUMBER / PROOF OF ELIGIBILITY TO WORK IN UK:
Referees
Please give the name and addresses of two referees (who should not be related to you) who can provide
information about your professional career.
First referee
Second referee
Name:
Address
Name:
Address
Telephone
Email
Telephone
Email
Declaration: I confirm that to the best of my knowledge, the information on this form is true and correct
and can be treated as part of any subsequent Contract of Employment. I accept that providing
deliberately false information could result in my dismissal.
Signed
..............................................…………….
Date
.......................
Oxford University Student Union | 2, Worcester Street | Oxford | OX1 2BX | T: 01865 (2) 88452 | www.OUSU.org
CANDIDATE NUMBER: ____________ A registered charity number: 1140687 A company limited by guaranteed number:
07314850
Please return this form by 5:30pm on 2nd October 2015 to:
Mel Richardson,
Reception and Services Administrator,
OUSU,
2, Worcester Street,
Oxford,
OX1 2BX
Email applications are acceptable.
Tel: 01865 288452
Email: enquiries@ousu.ox.ac.uk
Interviews are currently planned 5th and 6th October 2015.
Please comment below if you need us to make any adjustments for you to be able to attend an
interview. It will be possible to interview via Skype.
Oxford University Student Union | 2, Worcester Street | Oxford | OX1 2BX | T: 01865 (2) 88452 | www.OUSU.org
CANDIDATE NUMBER: ____________ A registered charity number: 1140687 A company limited by guaranteed number:
07314850