Community Business Readiness Assessment Checklist Business Attraction Toolkit for BC Communities The Community Business Assessment Checklist tool can be used to undertake a quick assessment of the community’s capacity to be “business ready”. Business ready refers to the community’s ability to explore, attract, respond and successfully secure the business investment best suited to the location. The checklist has been organized into economic development functions that support a community to be “business ready”. The Investment Readiness: A Community Handbook prepared for the Economic Development Association of BC (EDABC) in partnership with LinxBC in 2008 was a key source used to develop this Community Investment Readiness Assessment Checklist. The original version How of this tool was developed after the Municipal Readiness for Economic Development to Use document created by Ontario Ministry of Municipal Affairs and Housing. It is important for the community to identify a staff person responsible for completing and updating this checklist to support the continuum of economic development. It is recommended that this checklist be updated annually. A guidance rating is located at the bottom of each economic function to provide a benchmark for a community to maintain or to attain in that economic development function area. The checklist may identify areas for improvement and will provide a reference to work from. As the checklist is a guide, it is important to consider the community size and staff capacity when reviewing the functions and determining areas for improvement. Community Business Readiness Assessment Checklist Update – Contact Details and Schedule Name Title Date Completed Describe how the results and/or progress of the individual economic development functions were communicated to others associated with Economic Development (Chief Administrative Officer, Council, Business Improvement Area Association, Chamber of Commerce, etc.) Next Scheduled Checklist Review (recommended to review and update annually) Ministry of Jobs, Tourism, and Skills Training 2013 1|Page A. Economic Development Function and Activities A community focus on economic development is essential to be “investment ready”. Community economic development refers to a proactive effort by a governing body (e.g. Local Government or a First Nation) to support, enhance, and expand the local economy. Community Economic Development Function 1. Has the community established an economic development committee? 2. Does the community employ/contract a full or part-time economic development staff member to deal specifically with economic development matters? 3. Does the community employ/contract a full or part-time planner, who deals specifically with land use planning matters? 4. Does the community have a budget for economic development? 5. Does the community have an economic development website or an economic development section on the community’s website? 6. Does your community partner with independent business groups, the local Chamber of Commerce, or tourism destination marketing organization to support economic development? 7. If appropriate, does your community pool resources with neighbouring communities to jointly fund/support economic initiatives (e.g. economic development strategy, tourism strategy, etc.)? 8. Does your community jointly fund economic development initiatives/programs with partners (e.g. economic development or tourism strategy)? 9. Can utility (rail, power, water, roads) representatives be reached with a single phone call to answer technical or pricing questions? Yes X No 10. Has the community recently worked with any of the following provincial/federal agencies to learn about new policies, programs, information or issues/trends (e.g. Federal Departments or Provincial Ministries responsible for Agriculture, Tourism, Small Business, Economic Development )? Total Points (1 for Yes and 0 for No) It is anticipated that the community will score at least 7 out of 10 in this category to be considered “business ready” in this economic function area. Ministry of Jobs, Tourism, and Skills Training 2013 2|Page B. Designated Community Contact Person(s) for Prospective Investors Having designated points of contact for prospective investors is essential to successfully attract and secure business investment. Designated Community Contact Person(s) for Prospective Investors Yes X No 11. Does the community have a person designated as the main contact on economic development-related matters for outside enquiries? 12. Is it easy for an outsider to reach the main economic development contact person? 13. Does the main contact person have an “elevator speech” ready? An elevator speech, is a prepared speech which highlights the community and describes why the business should locate there. 14. When the initial contact is a senior administrative or elected official, does he/she have quick and easy access to technical information (either on the website or an electronic file) related to available industrial/commercial sites in the community? 15. If the contact person is an economic development professional, is that person familiar with the land use planning, development approvals, and building permit process in your community? 16. Does he/she have an up-to-date copy of the local Official Community Plan and Zoning By-law and know Council’s policies on new development proposals? 17. Does he/she have a process for tracking and understanding the reasons why prospective businesses located elsewhere? 18. Does the community have a person designated as the key contact on land use planning and development matters? 19. If the contact is a planning professional, is he/she able to respond to economic development and business enquiries (e.g. industrial site availability, workforce data) from a potential investor? Total Points (1 for Yes and 0 for No) It is anticipated that a community will score at least 6 out of 9 in this category to be considered “business ready” in this economic function area. Ministry of Jobs, Tourism, and Skills Training 2013 3|Page C. Liaising with Existing Businesses in the Community It is important to liaise with existing businesses in the community to understand issues that could affect attraction of new businesses, and retention and expansion of existing businesses. Liaising With Existing Businesses in the Community Yes X No 20. Does the community have an active business retention and/or attraction strategy? 21. Does any senior member of your organization monitor/evaluate the process of engagement with existing businesses? 22. Does the community’s elected officials, senior management, economic development staff and/or planning staff meet regularly (e.g. once every six months for a breakfast meeting) with local business people, including the Chamber of Commerce, to talk about their business needs and future plans? 23. Does the community liaise with the local Chamber of Commerce or business association about economic development issues? 24. Does the community have a Business Improvement Area (BIA) - an area designated in which businesses and property owners can jointly finance effective marketing, promotional and revitalization programs for the area? 25. Do community representatives meet with the BIA’s Board of Directors regularly to talk about local business and economic development matters? 26. Is a contact list maintained of key individuals in the public and private sector who can act as “problem solvers” or providers of technical or pricing information not available in-house (e.g. real estate brokers)? Total Points (1 for Yes and 0 for No) It is anticipated that a community will score at least 5 out of 7 in this category to be considered “business ready” in this economic function area. Ministry of Jobs, Tourism, and Skills Training 2013 4|Page D. Business Friendly Land Use Planning Having a “business friendly” land use planning process in place is another important element of being “business ready” as it provides investors with certainty. The term business friendly, in the context of this land use planning process, refers to an approval process that is clearly defined and adheres to a reasonable time frame (weeks or months, not years) for relatively straightforward applications. This provides investors with some degree of predictability regarding the time and costs involved in obtaining the necessary approvals. Business Friendly Land Use Planning Yes X No 27. Does the community have an approved Official Community Plan? 28. Does the Official Community Plan have one general designation for each of the basic land use categories such as residential, commercial, heavy and light industrial, institutional, open space, rural and environmentally sensitive? 29. Does the community have policy intention, regulations and permitted uses in each land use designation? 30. Does the community have an effective information system that can be used to provide Official Community Plan and zoning information to prospective investors/developers (e.g. neighbourhood maps or other street, aerial maps that are available on the community’s website)? 31. Are policies and/or designations in the local Official Plan general enough so an Official Community Plan amendment is not required to accommodate most conventional development proposals in the community? 32. Is the Zoning By-law flexible enough to allow desired development in the community? 33. Is the establishment of new “home-based businesses” allowed in most areas of the community, without the need for an Official Community Plan amendment and/or zoning by-law change? 34. Where allowed, are a wide range of businesses permitted, as well as outdoor signage/advertising and on-site customer parking? 35. Is the main community economic development contact person knowledgeable about the Official Community Plan and how these policies and land use designations may affect proposed development in your community? 36. Are the Official Community Plan and Zoning Bylaws kept up to date (e.g. updated every five years)? 37. Are the Official Community Plan and Zoning Bylaws available on the community’s website? 38. Is economic development addressed in the Official Community Plan’s policies? Ministry of Jobs, Tourism, and Skills Training 2013 5|Page Business Friendly Land Use Planning Yes X No 39. Is the main community economic development contact person knowledgeable neighbouring Official Community Plans and how these policies and land use designations may affect proposed development in your community? 40. Does the community have a flow chart or itemized list outlining the steps in the land use planning and development approvals processes? 41. In cases where planning and development approvals are not handled locally, do you know which level of government has the responsibility and who your contact is? 42. Does the community have information on how long it takes for a typical planning application/proposal in your community to be approved? 43. Does the community provide a list in printed and digital formats of all the application fees and other associated charges or levies that an applicant/developer would be required to pay in connection with processing a planning/ development proposal? 44. In cases where special technical studies are required by the community in connection with land use planning or development proposals (e.g. noise impacts, hydro geologic assessments), is the community able to advise prospective applications and developers about the nature, scope, timing and potential cost of such studies in advance? 45. Do you know if there are land use planning or economic development consultants who are familiar with and have worked on development projects in your community? 46. Does the community have an established process for communicating economic development issues, priorities, etc? 47. Does the community have a designated individual to guide the proponent through the approvals process? 48. When a development application has been successfully completed, is there a review of the process with the proponent as part of the community’s customer services program? Total Points (1 for Yes and 0 for No) It is anticipated that a community will score at least 16 out of 22 in this category to be considered “business ready” in this economic function area. Ministry of Jobs, Tourism, and Skills Training 2013 6|Page E. Commercial/Industrial Land Inventory and Marketing Having available existing commercial/industrial lands for potential new developments is an important consideration in business attraction. Some communities may even own and market commercial/industrial lands. Commercial/Industrial Land Inventory and Marketing Yes X No 49. Does the community have an overall commercial/industrial land inventory? 50. Has the inventory of commercial/industrial land been compiled into a marketing package/profile? 51. Is there an area in the community that is planned to be zoned or already zoned for the purpose of industrial development? 52. Is the inventory updated regularly? (This inventory should be updated at least quarterly.) 53. Does the inventory provide potential investors/developers with relevant economic development information such as availability and cost of industrial properties, site servicing, transportation access, ownership, location, size, identify if it is privately/public owned, etc? 54. Does the inventory include both publicly and privately owned land? 55. Is the inventory posted on the community’s website? 56. Besides the community’s website, does the community market commercial and industrial properties in other ways (e.g. advertising, listings on other websites, such as OpportunitesBC, newspaper, etc.)? 57. Have you contacted a real estate/industrial commercial investment (ICI) broker to discuss potential marketing techniques? 58. If appropriate, does the community work cooperatively with adjacent communities to pool resources and information and to jointly market industrial sites for the region? Total Points (1 for Yes and 0 for No) It is anticipated that a community will score at least 7 out of 10 in this category to be considered “business ready” in this economic function area. Ministry of Jobs, Tourism, and Skills Training 2013 7|Page F. Economic Development Oriented Communications Ensuring that proactive business and economic development oriented communications are being undertaken also contributes to being “business ready”. Economic Development Oriented Communications Yes X No 59. Does your community have a community profile (synopsis of community assets along with demographic and economic data)? 60. Is it online and updated on a regular basis (e.g. every year)? 61. Does the profile include at least the following elements? List of photos/other graphics to support written information The community’s vision statement Economic and demographic data References to local business groups List of major community facilities (e.g. arena or sportsplex, cultural centre, etc.) List of tourist attractions 62. Has the community recently reviewed and improved the mapping used to illustrate regulatory and community promotional materials? 63. Does the community newspaper in your area feature stories on local business? 64. Does the main economic development lead maintain regular contact with media representatives regarding economic development issues? 65. Where appropriate, do you promote dialogue on new development and business success? Total Points (1 for Yes and 0 for No) It is anticipated a community will score at least 9 out of 12 in this category to be considered “business ready” in this economic function area. Ministry of Jobs, Tourism, and Skills Training 2013 8|Page Community Business Readiness Assessment Scorecard Community Score Economic Development Functions Total Score 7 A. Community Economic Development Function 10 B. Designated Community Contact Person(s) for Prospective Investors C. Target Score to be Investment Ready 6 9 Liaising With Existing Businesses in the Community 5 7 D. Business Friendly Land Use Planning 16 22 E. Commercial/Industrial Land Inventory and Marketing 7 10 F. Economic Development Oriented Communications 9 12 Totals 50 70 If your total overall is 50 or higher, your community is business ready! Otherwise, you have now identified areas for improvement to further support your community economic development efforts in business attraction. Ministry of Jobs, Tourism, and Skills Training 2013 9|Page