Recording student meetings/notes

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Purpose of Meeting/Notes Tool

For staff

To record information on a student’s record

To record meetings and outcomes

From a Senior PT and SST perspective – the system will be a monitoring tool for individual meetings, in the near future group meetings and to ensure notes /requests from students are not outstanding – is the only way the School can report student engagement in the system.

For students

To add a note to their student record

To request a meeting with their PT or SST ( for PTs - this is not the individual or group meeting but an additional or adhoc meeting)

Overview of Current Functionality

*Please note: marking a note or meeting as ‘confidential’ means the note on the student record is viewable by the Personal Tutor, SST, Senior Personal in the school and Dean of Students.

For staff

From the PT screen which gives you a list of all your tutees you will see the quick link to

Notes/Meetings on the right handside

The Meetings/Notes tab can also be found in the individual student record (top right)

The options are to ‘record a future meeting’, ‘record a recent meeting’ and ‘add a note’

By recording a future meeting you are notifying the student of a meeting request and the meeting will remain open until a note is added against the meeting. The student receives an email with a link to take them to their MyEd based notes function.

When recording a future meeting you will be asked the meeting type – semester 1, semester 2, additional one to on or meeting with Student Support. There will be text to outline the venue, reason for meeting or request the student bring documentation with them, etc. You will also need to select the meeting category – academic, personal or other.

And finally, the option to mark the note/meeting request as confidential.*

To record a recent meeting you will be asked to record the date, time, venue and meeting notes or outcomes. Students can reply, if they wish. Some school in HSS are asking students to provide the meeting outcomes. Again, you will be asked for category of meeting and have the opportunity to use the confidentiality tag.

To add a note there is a subject line, text space, category type and the confidentiality tag.

Please note saved requests or notes cannot be edited or deleted. A delete function is part of phase two; however, the note would remain in the background of the system for FoI requests.

The note screen has a parent and child function, if you reply to request of note this will become a child to the original but new notes are stand alone until the student replies.

Confidentiality runs through the chain, however, staff should always ensure the confidentiality tag is selected when dealing with pastoral care or sensitive issues – do not assume!

What the system does not track is attendance at meetings. The SST or PT will need to update the student record indicated non-attendance. This is important from a QA perspective as schools will be asked to report on student engagement in the PT system so local systems may be needed.

Adding a note or requesting a meeting results in an email trigger to students and staff,

Martin Reekie of Engineering has summarised the email contact as:

Action

Create 1:1 meeting

Create 1:1 meeting

Create 1:1 meeting

Create SST meeting

Create SST meeting

Create SST meeting

Create SST meeting

Request any type of meeting

Add a meeting comment Student

Add a meeting comment SST

Add a meeting comment PT

Add a meeting comment Senior PT

Add a meeting comment

Add note

Add note

Action by

SST

PT

Senior PT

SST

PT

Senior PT

Other staff

Student

Other staff

Student

SST

Notification to

PT

Y

Y

Y

Y

Y

Y

Y

Y

SST

Y

Y

Y

Y

Student

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Y

Add note

Add note

Add note

Add note comment

PT

Senior PT

Other staff

Student

Y

Y

Y

Y

Y

Y

Y

Add note comment

Add note comment

Add note comment

Add note

SST

PT

Senior PT

Other staff

Y

Y

Y

Y

Y

Y

Y

Please note, ‘Other staff’ could be other academic staff or staff from student support services.

For students

Student access the Meetings/Notes function via MyEd and have the same options to request a meeting or add a note. They will also have the same categories (personal, academic and/or other) when requesting a meeting or adding a note to enable the email trigger to be directed to the right staff member(s). They will also have the confidentiality tag.

Student Support Team Tasks

SSTs and Senior Personal Tutor will have an overview of outstanding semester 1 and 2 meetings (group meetings in Semester 2) and outstanding notes sent by students to the PT.

Outstanding notes will the number of days the message has been outstanding after three working days has passed (as per Pastoral Care Guidelines).

SSTs have reports on unallocated students and can allocate individually or within groups

SSTs can add notes and request meetings

Please note, the system will pick up those who fail to attend or matriculate for the first several weeks – these students will show as having outstanding semester one meetings.

Registry has promised to remove these students and those who formally withdraw as fast as possible.

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