527 Saint Francis Rd, Towson, MD 21286704-785-6280acbates27@gmail.com Amanda C. Bates Objective To continue to learn and advance in my desired field in Communications and customer service. Experience 4/2010 to 1/2015 Charlotte Radiology Charlotte, NC Patient Representative Support the scheduling team to ensure patients are scheduled accurately. Gather and review support documents for outpatient mobile centers. Attended health fairs, charity events and other events for the Marketing department. Presented public with verbal and written health information. Transmit important documents and files directly to Radiologists to prepare for patients procedures. 4/2010 to Current Charlotte Motor Speedway Concord, NC Guest Relations Supervisor Promoted to supervisor of a team to coordinate logistics and enhance guest experience. Work closely with Media and NASCAR executives Concierge to ensure corporate suite holders’ needs are met and ensuring an outstanding experience while at the facility 8/2013-12/2013 WTVI PBS Charlotte Charlotte, NC Co-op Position Created scripts using interview sound bites for weekly programs Wrote multiple press releases for events occurring at Central Piedmont Community College Conducted on air interviews in the Charlotte community for weekly programs Education 2012 to 2014 Central Piedmont Community College Charlotte, NC 2015 to Current The Community College of Baltimore County Essex, MD References Emily Brown- Manager of Mammography Services at Charlotte Radiology Phone: 704-970-4979 Email: Emily.Brown@CharlotteRadiology.com Donna Campos- Breast Scheduling Service Supervisor at Charlotte Radiology Phone: 980-275-3534 Email: Donna.Campos@CharlotteRadiology.com