NSF 426 Ballot Comments – Section 12 For Discussion at June 25-26 Joint Committee Meeting Criteria Summary 12 Responsible end-of-service/end-of-life management 12.1 Prerequisites 12.1.1 Product take-back service (Corporate) 12.1.2 End-of-service/end-of-life management (Corporate) 12.1.3 Trans-boundary movements (Corporate) 12.2 Optional Criteria 12.2.1 Publicly available record of the re-use / recycling achievement 2 12.2.2 Take-back service for de-installed equipment 1 Ballot Comment Summary – from JC members and Public Review Total comments: 15 comments o 12.1.1: 4 comment o 12.1.2: 5 comments o 12.1.3: 3 comments o 12.2.1: 2 comments o 12.2.2: 1 comments No common themes Proposed Discussion Topics for June 25-26 F2F High Priority 1) 12.1.2 End-of-service/end-of-life management o Availability of certified recyclers beyond the U.S and Canada o Relevance of these certification to server re-use facilities. 2) 12.1.3 Trans-boundary movements Time Permitting or Assign to NSF, Individuals or Small Groups 3) Remaining comments (12.1.1, 12.2.1, 12.2.2) Discussion Topic 1: 12.1.2 End-of-service/end-of-life management (corporate) - Prerequisite Name Server Manufacturer Availability of certified recyclers beyond the U.S and Canada Relevance of these certification to server re-use facilities. Comment Servers are primarily returned to re-use facilities that are managed through our internal standards. Certification to R2 and eStewards is not relevant to the processing of servers at re-use facilities. Certification to R2 and e-Stewards is relevant to recycling facilities. Proposal Proposed Response Chris Cleet/ITI There is no indication that WEEELABEX and CENELEC have accredited certification regimes at this time. - 1680.2 and .3 exempt lease, trade-in and product servicing operations from this requirement. Adding these to this criterion connotes a significant change in operations. Michael Kirschner/ Design Chain Associates 12.1.2 – The problem with this criterion, particularly as a required criterion, is that it is limited to the US/Canada and EU. There are no certified eStewards or R2 facilities outside these regions. And WEEELABEX and CEN 50625 only apply to the EU. Therefore, products can never conform to requirements and obtain even Bronze status outside the EU and North America unless these certification bodies are working on certifying recyclers in other markets. Tim Mann/IBM We do not support this criterion. IBM already does extensive evaluations of its product recycling suppliers. We do not believe that additional certifications are necessary or should be required. We have seen no evidence of any significant concerns with electronic recyclers contracted by manufacturers. It makes no sense to add additional requirements to manufacturer programs, making them more costly and expensive to use when users can send their used servers to anyone that they choose. Many, but not all of IBM’s electronic recyclers have been certified to these standards in the U.S. However, it will be difficult to identify certified recyclers in many countries. Wayne Rifer/GEC Criterion 12.1.2 requires that manufacturers use reuse or treatment facilities that are certified to a qualified recycling standard by a certification body (CB) accredited by an International Accreditation Forum member accreditation body. In many countries such certified reuse or treatment facilities are not yet available, even though accredited CBs in some cases may be available to certify to a qualified recycling standard. EPEAT’s experience with the 1680.2 imaging equipment standard and discussions with manufacturers indicate that the lack of availability of already certified recyclers is preventing manufacturers from declaring products in such countries and warrants a Insert the following into 12.1.2 following the paragraph that begins with: “These requirements apply….”: In countries where there are no reuse or treatment facilities certified by accredited certification bodies to a qualified recycling standard, manufacturers shall have 18 months before use of such certified facilities is required for conformance with this criterion. During that grace period grace period in which recyclers can become certified. In some countries, manufacturers themselves must drive the market for recyclers to become certified. If the lack of certified recyclers is preventing manufacturers from declaring products in such countries, and the market is demanding NSF 426 conformant-products, this shortfall of certified recyclers could be resolved by the market given appropriate time. The proposal to add an 18 month grace period, which will allow time for recyclers to become certified in order to offer services to manufacturers, should reduce the barrier to manufacturer use of the NSF 426 standard. However, if a manufacturer registers a product without use of certified service providers, and instead takes advantage of the 18 month grace period, there will need to be a mechanism to follow up after 18 months to ensure that once the grace period is over, the manufacturer now manages their taken back products according to this required criterion. In order to determine if the 18 month grace period is in fact used to move toward certified service providers, it will be essential to monitor progress in the availability of appropriately certified recyclers over time after the standard is available. Manufacturers should be able to provide evidence of their efforts to secure certified service providers. The JC may need to consider further modifications to the criterion in the future to alter the 18 month grace period, if manufacturers are unable to secure certified service providers. Otherwise, this may result in manufacturers having to un-declare products at the end of the grace period due to the lack of certified recycling services. The grace period should enhance declarations to the standard in many countries by reducing the barrier of 12.1.2. In addition, providing manufacturers with additional time to secure qualified recycling services should provide a market incentive for the creation of the accreditation and certification systems worldwide. manufacturers may, for conformance with this criterion, either: • Utilize reuse or treatment facilities that meet requirements a) through i) in criterion 4.6.1.2 of the IEEE 1680.2-2012 Standard for the Environmental Assessment of Imaging Equipment, as confirmed through second- or third-party audits, or • Legally export taken-back materials to a facility in another country that can legally import such materials and that is certified to a qualified recycling standard by an accredited CB. The grace period begins for each manufacturer at the time the manufacturer first declares products in the country; the grace period is specific to the country where products are declared. 12.1.2 Revision options: 1) Retain as is 2) Consider revisions a. Remove product re-use operations from criteria (Server Manufacturer comment) b. Provide exemption for trade-in, lease, and warranty return programs (Chris Cleet comment) c. Add text to address current lack of certified recyclers outside of U.S. See proposed language below submitted by Wayne Rifer. 3) Delete criterion (Tim Mann comment) Wayne Rifer proposal Following the paragraph that begins with: “These requirements apply….” add: In countries where there are no reuse or treatment facilities certified by accredited certification bodies to a qualified recycling standard, manufacturers shall have 18 months before use of such certified facilities is required for conformance with this criterion. During that grace period manufacturers may, for conformance with this criterion, either: • Utilize reuse or treatment facilities that meet requirements a) through i) in criterion 4.6.1.2 of the IEEE 1680.2-2012 Standard for the Environmental Assessment of Imaging Equipment, as confirmed through second- or third-party audits, or • Legally export taken-back materials to a facility in another country that can legally import such materials and that is certified to a qualified recycling standard by an accredited CB. The grace period begins for each manufacturer at the time the manufacturer first declares products in the country; the grace period is specific to the country where products are declared. Revision option a: request to remove reuse 12.1.2 End-of-service/end-of-life management (corporate) In jurisdictions where manufacturer can control the selection of the initial reuse or treatment operator, manufacturer shall ensure that all equipment and, or components (including lease returns, warranty returns, trade-ins) forming the whole or part of the product covered by criterion 12.1.1 are prepared for reuse and, or initially treated at a reuse or treatment facility, which is independently certified by an accredited certification body to one or more of the following recognized standards: Responsible Recycling (“R2”) Standard for Electronics Recyclers; e-Stewards Standard for Responsible Recycling and Reuse of Electronic Equipment; WEEELABEX Treatment Standard; and, or CENELEC – EN 50625 Collection, logistics and treatment requirements for WEEE. Certification bodies shall be accredited by an International Accreditation Forum member accreditation body (http://www.laf.nu/) to certify to the specific standard identified. The NSF Joint Committee on the Environmental Leadership Standard for Servers may add standards to the above list of recognized standards, provided the standard meets requirements a) through i) in criterion 4.6.1.2 of the IEEE 1680.2-2012 Standard for the Environmental Assessment of Imaging Equipment. These requirements apply to any products returned under 12.1.1 to any facility/operator whether owned by the manufacturer or an agent acting on behalf of the manufacturer. To demonstrate conformance with this criterion, manufacturer shall provide valid certificates held by initial reuse or treatment facilities utilized at the time of product registration and certification, and maintain valid certificates on an on-going basis (whether facilities are owned by manufacturer or an agent of manufacturer.) This requirement is applicable only in countries or regions for which the product is declared to Revision option b: request to add exemptions A 12.1.2 End-of-service/end-of-life management (corporate) In jurisdictions where manufacturer can control the selection of the initial reuse or treatment operator, manufacturer shall ensure that all equipment and, or components (including lease returns, warranty returns, trade-ins) forming the whole or part of the product covered by criterion 12.1.1 are prepared for reuse and, or initially treated at a reuse or treatment facility, which is independently certified by an accredited certification body to one or more of the following recognized standards: Responsible Recycling (“R2”) Standard for Electronics Recyclers; e-Stewards Standard for Responsible Recycling and Reuse of Electronic Equipment; WEEELABEX Treatment Standard; and, or CENELEC – EN 50625 Collection, logistics and treatment requirements for WEEE. Certification bodies shall be accredited by an International Accreditation Forum member accreditation body (http://www.laf.nu/) to certify to the specific standard identified. The NSF Joint Committee on the Environmental Leadership Standard for Servers may add standards to the above list of recognized standards, provided the standard meets requirements a) through i) in criterion 4.6.1.2 of the IEEE 1680.2-2012 Standard for the Environmental Assessment of Imaging Equipment. These requirements apply to any products returned under 12.1.1 to any facility/operator whether owned by the manufacturer or an agent acting on behalf of the manufacturer. The following programs operated by the manufacturer (or their contractual agent) are exempt from this requirement: Management of leased products where the manufacturer (or their contractual agent) retains legal ownership. Trade-in/exchange programs where the customer surrenders the product to the manufacturer (or their contractual agent) in return for compensation or replacement product. Product servicing and/or warranty programs, operated by the manufacturer or their contractual agent, where a product (or similar product) is returned to a customer. To demonstrate conformance with this criterion, manufacturer shall provide valid certificates held by initial reuse or treatment facilities utilized at the time of product registration and certification, and maintain valid certificates on an on-going basis (whether facilities are owned by manufacturer or an agent of manufacturer.) This requirement is applicable only in countries or regions for which the product is declared to conform to this Standard. Revision option c: to address availability of certified recyclers 12.1.2 End-of-service/end-of-life management (corporate) In jurisdictions where manufacturer can control the selection of the initial reuse or treatment operator service provider, manufacturer shall ensure that all equipment and, or components (including lease returns, warranty returns, trade-ins) forming the whole or part of the product covered by criterion 12.1.1 are prepared for reuse and, or initially treated at a reuse or treatment facility by an initial service provider that, which is independently certified by an accredited certification body to one or more of the following recognized standards: Responsible Recycling (“R2”) Standard for Electronics Recyclers; e-Stewards Standard for Responsible Recycling and Reuse of Electronic Equipment; WEEELABEX Treatment Standard; and, or CENELEC – EN 50625 Collection, logistics and treatment requirements for WEEE. Certification bodies shall be accredited by an International Accreditation Forum member accreditation body (http://www.laf.nu/) to certify to the specific standard identified. The NSF Joint Committee on the Environmental Leadership Standard for Servers may add standards to the above list of recognized standards, provided the standard meets requirements a) through i) in criterion 4.6.1.2 of the IEEE 1680.2-2012 Standard for the Environmental Assessment of Imaging Equipment. These requirements apply to any products returned under 12.1.1 to any facility/operator whether owned by the manufacturer or an agent acting on behalf of the manufacturer. In countries where there are no initial service providers certified by accredited certification bodies to a qualified recycling standard, manufacturers shall have 18 months before use of such certified initial service providers is required for conformance with this criterion. During that grace period manufacturers may, for conformance with this criterion, either: • Utilize initial service providers that meet requirements a) through i) in criterion 4.6.1.2 of the IEEE 1680.2-2012 Standard for the Environmental Assessment of Imaging Equipment, as confirmed through secondor third-party audits, or • Legally export taken-back materials to a facility in another country that can legally import such materials and that is certified to a qualified recycling standard by an accredited certification body. The grace period begins for each manufacturer at the time the manufacturer first declares products in the country; the grace period is specific to the country where products are declared. To demonstrate conformance with this criterion, manufacturer shall provide valid certificates held by initial reuse or treatment facilities utilized at the time of product registration and certification, and maintain valid certificates on an on-going basis (whether facilities are owned by manufacturer or an agent of manufacturer.) This requirement is applicable only in countries or regions for which the product is declared to conform to this Standard. Discussion Topic 2: 12.1.3 Trans-boundary movements 12.1.3 Trans-boundary movements (corporate) - Prerequisite Name Comment Proposal Cate Berard/ DOE The second bullet in criterion 12.1.3 implies that the manufacturer's management system applies only to "a manufacturer or its service providers." However, the language in the first sentence seems to imply that this criterion applies to anyone handling any product, component or material that was or came out of a product meeting the standard. Which is it? Patty Dillon 12.1.3, a prerequisite criterion, requires a certified management system which could be a barrier for small companies. In Section 13 on Corporate Performance there was a deliberate decision not to require a certified EMS as a prerequisite criteria. To encourage (or at least not pose a barrier to) small business participation, the JC should consider whether criterion 12.1.3 should be a prerequisite. Should the standard be consistent on this issue? We do not support this criterion. While we fully agree that manufacturers must comply with all applicable laws governing transboundary shipment of used products, we see no need for this requirement to be included in a Server standard along with overly prescriptive requirements on how manufacturers would demonstrate compliance with the criterion. The JC should determine, and specify, which actors this criterion applies to. If it is just manufacturers and its service providers that should be specified. If the management system is expected to be configured in a way to reach all possible external handlers, then the language about the manufacturer or its service provider needs to be revised. Request JC discussion of issue Tim Mann/IBM Proposed Response 12.1.3 Revision options: 1) Retain as is 2) Consider revisions a. Clarify applicable of criterion to downstream handlers (Cate Berard comment) b. Remove 3rd party certification requirement (Patty Dillon comment) 3) Make criterion optional (Patty Dillon comment) 4) Delete criterion (Tim Mann comment) 12.1.3 Trans-boundary movements (corporate) If equipment and components collected pursuant to criteria 12.1.1 and 12.1.2 and materials derived from them are traded across national boundaries anywhere from the point of manufacturer take-back to the point of final disposition of the resulting devices and, or materials, manufacturer shall have an in-house management system which incorporates the elements necessary to achieve ongoing compliance with applicable trade laws in all countries involved (export, transit, and import). Such a management system must be independently certified to a globally accepted management system standard, such as ISO 14001 or ISO 9001, by a certification body accredited by an IAF-member accreditation body to certify to the specified management system standard. To demonstrate conformity to this criterion, manufacturer shall provide objective evidence of both: Verification requirements: a) Current and valid certificate to a globally-accepted management system standard; and b) Inclusion of applicable trade laws in the manufacturer’s management system relative to exporting, transiting, and importing countries; i.e., if a manufacturer or its service providers ship any of these materials across borders, the manufacturer’s management system (including ‘legal and other requirements’, ‘operational control’, ‘internal audit’, ‘corrective action plans’, and ‘management review’) must explicitly address applicable laws in all countries involved in the trade. Discussion Topic 3: Remaining criteria in Section 12 12.1.1 Product take-back service (corporate) Name Chris Cleet/ITI Tim Mann/IBM Comment It is not clear if this means a manufacturer's own products or all products (servers) declared to conform to this standard are covered by this criterion and required to be accepted by the manufacturer program. While we are generally OK with this requirement, we believe the criteria established for notification regarding the service are overly prescriptive. A simple website notification with information on how to obtain and use the service should be adequate. The fact is that servers are already recycled to a high degree by both manufacturers (and their selected recyclers) and third party recyclers. There are no shortage of qualified recyclers that will recycle servers in countries where we will likely certify products. Jonathan Wood/DEFRA However, there are differences between the categories in 12.1.1 and in 12.2.1, where energy recovery and disposal are separated. In addition, should there be an option to diverge from this hierarchy where it can be demonstrated to be more environmental beneficial? Proposal Proposed Response Cate Berard/DOE Criteria 12.1.1, 12.1.3 and 12.2.1 require the manufacturer to obtain/maintain/provide "objective evidence." This seems like an odd and unnecessary term. Is there subjective evidence this language is trying to exclude? Delete the term "objective." 12.1.1 Revision options: 1) Retain as is 2) Consider revisions a. Change notification requirements to minimum website notification (Tim Mann comment) b. Delete “objective” before “evidence” (Cate Berard comment c. Add option to diverge from hierarchy (Jonathon Wood comment) d. Make hierarchy consistent with 12.2.1 (Jonathon Wood comment) 3) Delete criterion 12.1.1 Product take-back service (corporate) Manufacturer shall ensure provision of, either directly or through a third party, a country-wide or region-wide take-back service to collect and process products declared and formerly declared to conform to this standard for reuse and, or end-of-life management. Manufacturer shall offer the take-back service option either directly or through its distribution channels to the first customer; the customer may choose to utilize the take-back service option or not. The service shall incorporate a management hierarchy to promote the extended and best possible use of the equipment and components, in a manner that is protective of human health and the environment, as follows: 1) Reuse of whole equipment; 2) Reuse of components; 3) Recycling for material recovery; 4) Disposal of materials in energy recovery facilities and, or solid and hazardous landfillfacilities permitted in accordance with applicable legislation. Notification of the take-back service, including how to utilize the service(s), shall be available in sales information and product documentation, including website-based sales information and user manuals in formats provided to customers (e.g., website, compact disc, hard copy) at the time of purchase/lease. The information shall be maintained and updated on the manufacturer’s website. The manufacturer shall declare the URL of the public disclosure. Manufacturer shall disclose both at the point of sale and the point of the take-back service if there will be any direct costs to the purchaser/lessee for the take-back service. To demonstrate conformance with this criterion, the manufacturer shall obtain and maintain the following objective evidence: Of the manufacturers’ conformity with this criterion throughout the distribution channel to the first customer; That the manufacturer offers the take-back service defined in this criterion for: o Customers in the country or region where the product is declared to conform to this Standard; and o All types of selling technique (e.g., distance-selling or through distribution network); That the manufacturer notifies the purchaser/lessee of the availability of take-back services, that includes how to utilize the take-back service; Of the manufacturers’ compliance with national legislation/legal requirements and to confirm that compliant and environmentally sound management has been employed (to the 12.2.1 Publicly available record of the reuse/recycling achievement (corporate) Name Comment Chris Cleet/ITI In order to meet this requirement, manufacturers will need to separate or segregate returns of products (to know which meet the server standard requirements). It is very cost intensive to do this. Tim Mann/IBM We do not support this criterion. We publish this information in our annual environmental report on a corporate basis. Our program covers our activities globally. We see no need to report separately for each country where we offer product takeback services. Proposal Proposed Response 12.2.1 Revision options: 1) Retain as is 2) Delete criterion (implied by Chris Cleet & Tim Mann comments) 12.2.2 Take-back service for de-installed equipment Name Comment Michael Kirschner/ Design Chain Associates 12.2.2 – Please explicitly clarify that the requirement is limited to equipment and products from other manufacturers that their product replaces. Manufacturers do not have to take back anything the customer happens to have on hand they would like to recycle. Proposal Proposed Response 12.2.2 Revision options: 1) Retain as is 2) Consider revision to clarify that requirement is limited to products that are replaced (Mike Kirschner comment)