BOROUGH LANE SURGERY NOTICE TO PATIENTS FUTURE PLANS FOR THE PRACTICE PROPOSALS FOR THE MERGER OF BOROUGH LANE SURGERY AND THE RECTORY PRACTICE The GP partners in each of the practices have been considering options for improving our services to our patients and are proposing to integrate our services. We are asking you, our patients, to provide feedback and support for the proposals, before moving ahead. The aim of the merger is to provide a stronger base which will allow patients to have access to a greater choice of clinicians, a wider range of services and further extended opening hours. Not only will this lead to more efficient services but it will also provide an opportunity to develop further innovation in the future. General Practices in Saffron Walden, like others across the country, are facing a number of major challenges. By being proactive and introducing changes now, we will be in a much stronger position to meet those challenges as they arise. Ideally we would like to move into purpose-built premises from which integrated services can be provided to our patients. As a first step, we are currently in discussion to merge our two practices – Borough Lane Surgery and The Rectory Practice. The Questions and Answers document below provides more details of the proposal. Before we proceed, it is obviously important that we hear the thoughts of our patients and understand their views. Please provide comments and questions by: Using our feedback form - available in the waiting rooms or on the websites: www.boroughlanesurgery.nhs.uk www.rectorypractice.co.uk Emailing the practice managers – linda.ainscough@nhs.net or jan.law@nhs.net Telephoning the practice managers: Linda Ainscough - 01799 520001, Jan Law – 01799 581711 An open public meeting will also be held on Monday 8 December 2014 at 7.45pm at St Mary’s Parish Rooms to discuss the proposed merger and answer any questions QUESTIONS AND ANSWERS Q1 Which practices are involved? Borough Lane Surgery and The Rectory Practice Q2 When is this likely to happen? It is hoped to merge the two practices on 1 April 2015 Q3 What difference will this make to me as a patient? The new practice is determined to maintain the family-friendly services that are currently experienced in both practices, despite it becoming a bigger practice. You should see very little change in the services that you receive as a patient, other than in the premises that you will attend (see below). Both practices currently have excellent access for appointments and this will continue in the new practice. Q4 What services will the new practice provide to its patients? All the services that are currently being provided by the practices will continue but patients will have a greater choice of doctors, nurses, location. Some services will improve due to the larger scale eg specialist clinics, more extended hours, improved secretarial services. This larger practice will also provide a wider basis for increasing services in the future eg additional specialist consultations, further involvement in training student doctors, GPs and nurses, research Q5 Will I still be able to see the GP/ nurse of my choice? All the doctors and nurses that are involved in your care will be available at the new practice. There will be additional choice in the clinicians that you see, if you wish. Q6 Where will the new practice provide services from? Currently the two practices have a total of 3 surgeries – 2 in Saffron Walden and 1 in Great Chesterford. It is planned to reduce to 2 sites only – 1 in Saffron Walden and 1 in Great Chesterford – during 2015. The longer-term plan is to move to new purpose-built premises in Saffron Walden but in the meantime the new practice will use The Rectory premises. All of our combined patients will be able to book appointments at either of the premises. Both the telephones and the clinical computer system (including appointments) will be linked and accessible from either site. Q7 What will happen to the existing Borough Lane premises? The Borough Lane premises will be either sold or leased to a new tenant Q8 What will the new practice be called? The new practice will be called Crocus Medical Practice Q9 Who will be the doctors in the new practice? The partners in the current practices will all be involved in the new practice: Dr Cathy Cowley, Dr Alice Hodkinson, Dr Jenni Lindford, Dr Clive Paul, Dr Philip Sills. They will continue to be assisted by Dr Hilary Binns, Dr Jane Weir and other GPs and nurses. Q10 Will there be extended opening hours at the new surgery? Borough Lane Surgery currently offers extended hours on Tuesday evenings. The Rectory currently offers extended hours on Friday mornings. Both of these extended hours will continue and will be available for all patients of the new practice. Q11 Will the new practice still dispense medication to me? If you live more than 1.6Km from a chemist and are currently a dispensing patient, the new practice will continue to dispense to you. Q12 What are the challenges GP Practices are facing? Doctors are needing to see more and more patients more frequently (and these numbers will increase with an ageing and increasing population) Many GP practices, including these two, are experiencing significant reductions in funding from the NHS Changes in regulations take up more administrative time and costs, regardless of the size of the practice Premises are now required to meet modern standards which are hard to meet for older house conversions Practices need scale in order to enable specialist medical staff to provide a wide range of clinical services locally