GARY S. PALMER II (803) 348-3363 | gpalmer@clemson.edu EDUCATION Clemson University: Clemson, SC Ph.D. Industrial Engineering Dissertation: Predicting Team and Individual Surgical Flow Disruption Recovery in Cardiovascular Operating Rooms Expected Graduation: December 2013 Clemson University: Clemson, SC M.S. Mechanical Engineering Thesis: The Characterization of Leadership within Engineering Design Teams through Case Study Analysis 2010-Present 2008-2010 University of Maryland: College Park, MD B.S. Mechanical Engineering 2002-2007 Citations: College Park Scholars – Environmental Studies, Six Sigma Green Belt Certification, & QUEST Program SKILLS Excellent in: Microsoft Word, Project, Excel, Visio, and Powerpoint SPSS, Minitab, and ARENA Simulation Six Sigma and Total Quality Management Tools Solidworks and MATLAB Proficient in: Microsoft Access and OneNote AutoCAD and ANSYS RELEVANT COURSES ME 870 – Advanced Design Methods ME 871 – Engineering Design Optimization IE 682 – Systems Modeling with ARENA IE 800 – Introduction to Human Factors Engineering IE 802 – Human-Computer Systems IE 803 – Engineering Optimization and Applications IE 805 – Foundations in Quality Engineering IE 809 – Modeling Systems Under Risk INDUSTRIAL ENGINEERING EXPERIENCE Clemson University: Clemson, SC Graduate Research Assistant – Medical University of South Carolina Observed cardiothoracic surgical teams to determine flow disruptions Developed RIPCHORD taxonomy for flow disruptions experienced during observations Predicted flow disruption recovery through hierarchical and multiple logistic regression Quality Enhancement Systems and Teams (QUEST): University of Maryland, College Park BMGT 487: Six Sigma Strategy and Methods Used Six Sigma and Total Quality Management tools to address documentation problems at UMUH Built a program which tracks the statistics of errors committed by doctors on recording x-rays 2010-Present Spring 2007 GARY S. PALMER II PAGE 2 ENES 490H: QUEST Consulting and Innovation Practicum Worked with ExxonMobil to improve On-The-Run to target the 18-24 year-old demographic Implemented Six Sigma throughout one semester to assess On-The-Run’s current and future states Utilized Total Quality Tools to offer 8 recommendations to improve On-The-Run Stores Fall 2006 GENERAL WORK EXPERIENCE Clemson University: Clemson, SC Graduate Teaching Assistant – Design and Analysis of Work Systems Led 8 lab groups to design and analyze industrial engineering (IE) work systems Presented and educated 24 students for 10 weeks on IE work systems Guest lectured over 100 students on computer workstation design and research topics 2011-Present Graduate Teaching Assistant – Industrial Safety and Risk Developed and proctored the Industrial Safety and Risk curriculum Managed Blackboard and administrated the online course for 4 semesters 2010-Present Advisory Committee Member – Senior Design Capstone Course Mentored 2 senior design teams which successfully redesigned products for BMW and Bosch Advised 4 senior design teams to design a rubber stripping device for Goodyear 2008-2010 MECHANICAL ENGINEERING EXPERIENCE Clemson University: Clemson, SC Graduate Research Assistant – NASA and Michelin USA Constructed an endurance testing device (apparatus and powertrain) for lunar wheels Practiced engineering design methods and tools to improve the design of the device Supervised 5 undergraduate students which worked on different aspects of the apparatus Graduate Research Assistant – BMW Decomposed BMW X5 and Chevrolet Suburban center consoles to assess the design complexity Improved the development of lightweight indicators which decreased the weight of parts by 15% Toyota Motor Manufacturing of Kentucky, Inc.: Georgetown, KY 2nd Term Co-op Reduced the amount of water used to test the automatic windshield wipers Lead Engineer for the I/P Kit Sequencing Area Project which lowered takt time by 2 seconds Created the 1st Assembly Production Engineering Co-op Manual for 1st Term Co-ops 1st Term Co-op Reduced the amount of electricity used within Assembly Plants 1 & 2 by reporting bus usage Investigated countermeasures for front bumper covers to prevent melting on headlights Enhanced the rocker molding covers by adding several major components to prevent slipping 2008-2010 Fall 2009 Spring 2005 Summer 2004 AWARDS Southern Regional Education Board (SREB) Fellowship, Clemson University Present Graduate Scholars Award, Clemson University Present Ronald E. McNair Post-Baccalaureate Achievement Scholar, Univ. of Maryland – College Park January 2007 Louis Stokes Alliance for Minority Participation Scholarship, Univ. of Maryland – College Park January 2006 BRIDGE Student of the Year, Univ. of Maryland – College Park January 2004 January 2010 – January 2010 – January 2006 – January 2003 – January 2003 – GARY S. PALMER II Sikorsky Aircraft – UTC Book Award, Univ. of Maryland – College Park January 2004 PAGE 3 January 2003 – GARY S. PALMER II PAGE 4 LEADERSHIP EXPERIENCE National Society of Black Engineers (NSBE) Region II Vice Chair – Clemson University 2009-2010 Managed a 17-member Executive Board over the Mid-Atlantic Region with 33 active chapters Led the Membership Zone which included the International and Membership Chairs and 5 Geographic Zone Coordinators Helped organized and run the Fall Regional Conference which gathered over 900 members Chapter President – University of Maryland, College Park Led the chapter to become the Region II Large Chapter of the Year Overseen a 14-member Executive Board and a $10,000 budget Hosted the Northern Zone Conference for Region II of NSBE at the University of Maryland 2005-2006 Finance Chair – University of Maryland, College Park Generated the Solicitation Packet for potential sponsors of the chapter Raised $7000 through corporate sponsorship Created the Business Etiquette Dinner for NSBE and SHPE sponsored by Lockheed Martin Fall 2004 POSTER PRESENTATIONS Palmer II, G., Rivera-Rodriguez, A. Joy. Predicting Team v. Individual Surgical Flow Disruption Recovery in Cardiothoracic Operating Rooms. Poster session presented at: Clemson Graduate Research and Discovery Symposium; 2013 April 8; Clemson, SC. PUBLICATIONS Palmer II, G., Abernathy, J.H., Swinton, G., et al. (2013) “Realizing Improved Patient Care through Human-centered Operating Room Design (RIPCHORD): A Human Factors Methodology for Observing Flow Disruptions in the Cardiothoracic Operating Room,” Journal of Anesthesiology. Palmer, G., and Summers, J., (2011) “Characterization of Leadership within Undergraduate Engineering Design Teams through Case Study Analysis,” International Conference on Engineering Design, Technical University of Denmark, August 2011. Palmer, G., Morkos, B., Summers, J., (2010) “Investigation of Design Tools as Complexity Management Techniques,” ASME International Design Engineering Technical Conferences, DAC, Montreal, Canada, August 2010, DETC2010-28554. Morkos, B., and Palmer, G. (2010) “A Study Of Designer Familiarity With Product And User During Requirement Elicitation.” Eighth International Symposium on Tools and Methods of Competitive Engineering. Ancona, Italy. Bhargav, A., Pearlman, J.B., Shields, E.B., Palmer, G.S., Reihani, S.-A.S., Jackson, G.S., Hearn, P., (2006) “PEM Fuel Cell System Modeling with Liquid Fuel Processing and Hydrogen Membranes," ECS Transactions - Proton Exchange Membrane Fuel Cells, Vol. 3, No. 6. MEMBERSHIPS National Society of Black Engineers Human Factors and Ergonomics Society Institute of Industrial Engineers