MICHAEL JARVIS, MAM, BSBAM, AAM
4956 Ivyvine Blvd  Dublin, OH 43016-7171
Home: 614.551.0073  E-Mail: Michael.J.Jarvis.1@Gmail.com
TERRITORY MANAGER
A Master degreed Education and Workplace professional with diversified management acumen
in Aerospace, Computer Training, Education, Government, Insurance, Logistics, Military and
Retail Fields. Exemplary skills as a Logistics Manager with inventory and supply chain
management acumen surpassing organizational expectations while continuously exceeding
established company budgets and goals. Proven leadership skills in business development,
computer networking and training, inventory control, marketing, organization structure, project
strategy and sales implementation. Comprehensive understanding of consultative selling,
recruiting, training, retail management, sales leadership, team building and project execution.
DEMONSTRATED AREAS OF STRENGTH & EXPERTISE
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Analytical, Verbal
and Written
Leadership Skills
Annual Budget
Writing
Business
Development/Operat
ions
Confidentiality
Reporting
Customer Service
Risk Management
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Inventory and Sales
Control
Performance
Evaluations/ Audits
Profit and Loss
Maximization
Policy and Practice
Cost
Controls/Operations
Recruiting, Interviewing
and Hiring salaried and
Non-Salaried Employees
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Project
Management
Shrink
Minimization
Managed IT Teams
Logistics
Management
Multi-Unit
Management
Staff Development,
Supervision and
Training
PROFESSIONAL EXPERIENCE
TERRITORY MANAGER / CONSULTANT
IGS Energy
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2014 - Current
Dublin, Ohio
Trained Consultants on Business and Home Energy analysis, data entry and multiple product lines.
Led team on sales goals and consistently top producer and trained other top producers.
MAJOR DAMAGE CLAIM ADJUSTER
Nationwide Mutual Insurance Company
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2010 - 2013
Dublin, Ohio
Team Leader, who investigated, negotiated and equitably settled property and vehicle damage
claims.
Managed confidential and sensitive customer files and responsibilities while consistently being a
top performer.
Performed fiduciary responsibilities in accordance with Department of Insurance guidelines.
QUALITY ASSURANCE SUPERVISOR
Columbus Baking Company
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Maintained 100% compliance with FDA guidelines for highly specialized organic food lines.
Performed systematic data audits and various quality control operations necessary for 100% of
product line.
BUSINESS SALES CONSULTANT
MGN International Trading Company
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2005 - 2006
Dublin, Ohio
Directly supervised 65+ sales associates managing 100% compliance with sales performance,
budgeting, shipping and receiving, supply chain strategies and Profit and Loss.
Led all aspects of recruiting, hiring and training staff maintaining a top ten retail location.
Led District in sales generating $15 million in annual revenue and a top ten ranking in Eastern
division.
Developed inventory control procedures for over 102,000+ items maintaining shrink levels below
budget, optimizing store Profit and Loss (P&L) and achieving highest bonuses.
GROUP (DISTRICT) MANAGER
Electronics Boutique (EB Games)
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1985 - 2007
Europe/Texas/California/Ohio
Managed, programmed and maintained $500 million dollar classified database and logistics
inventory.
Supervised office and inspection, maintenance, warehouse, logistics control and distribution
functions.
Led Quality Control efforts resulting in successful software implementation, accountability and
accuracy.
Maintained 100% confidentiality of network administration, payroll, training, medical, and
personnel records.
ASSISTANT STORE MANAGER
Babies R Us
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2000 - Current
Dublin, Ohio/Los Angeles, California
Responsible for writing proposals and developing and marketing to new clients throughout North
America.
Liaised with numerous clients and sales initiatives developing average contracts in excess of
$750,000.
LOGISTICS/HUMAN RESOURCES MANAGER
United States Army
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2010 - 2010
Westerville, Ohio
2003 - 2005
Hilliard, Ohio
Supervised 15+ locations approving fiscal budgets, new initiatives, hiring and promoting business
strategies.
Managed overall sales performance, maintained P&L, and recruited, hired and trained
management and staff.
Led stores from #36 to #3 in rankings within six months generating increase of $2.8 million in
annual revenue.
Developed team building sales and customer activities increasing sales and improving employee
retention rates.
ONLINE BUSINESS MANAGEMENT PROFESSOR (FACILITATOR)
University Of Phoenix, Online
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Facilitated 20+ college courses per year instructing over 600+ students in business management
application, theory and practice, and teaching business organizational behavior.
Authored Syllabus, lectures, daily and weekly lessons plans and grading system.
Coordinated Academic Counseling solutions for Business Graduate Students.
STORE (AREA) MANAGER AND CORPORATE SALES TRAINER
Gateway, Incorporated
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1996 - 1998
Valencia, California
Managed customer service, day-to-day operations, sales and training in three $12+ million dollar
operations.
Accountable for sales, logistics, merchandising, payroll, scheduling, hiring and terminations.
LOGISTICS SUPERVISOR
General Electric Government Services
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1998 - 2001
West L.A., California
Supervised top training facilities providing weekly sales instruction for management and sales
representatives.
Developed and implemented Sales Training databases and working manuals throughout the U.S.
and Canada.
Managed, trained, and mentored top district managers and sales representatives directing and
coaching them on computer technology, commissioned selling, logistics management and
customer service.
Created Competitive Advantages training manual for managers and commissioned Sales
Representatives resulting in five stores being ranked in top fifteen nationally.
OPERATIONS/SALES/AREA MANAGER
Staples, Incorporated
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2002 - 2006
Dublin, Ohio
1992 - 1994
Texas/California
Responsible for developing logistics databases, writing and approving classified U.S. government
contracts and negotiating business with foreign entities.
Maintained 100% accuracy rating on project testing, evaluations and initiatives set forth by
NASA.
PROFESSIONAL CERTIFICATIONS AND EDUCATION
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Material Damage Claim Adjuster License, Multi-State.
MAM, Master of Arts Management and International Relations; UNIVERSITY OF REDLANDS,
California.
BSBAM, Bachelors Business Administration and Management; UNIVERSITY OF REDLANDS,
California.
AAM, Associate in Science in Business Administration; ANTELOPE VALLEY COLLEGE, California.
TQM, Total Quality Management Certification; GENERAL ELECTRIC, Texas.
PLDC, Primary Leadership Development Certification; U.S. ARMY, Saudi Arabia.
BTOS, Burroughs Technical Operating System Certification for database management, US ARMY,
Virginia
Material Control Specialist/M6 Top Secret Logistics Database Skill qualifier, US ARMY, Virginia.