RE9 PRESENTATION * CLASS NOTES

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GROUP PRESENTATION – 2013 – GENIUS

What to take with you:

1. RE9 Advanced anti-aging line in Gold Bag & GENIUS

2. Awaken Sea Salt Scrub to use at sink

3. Your favorite products. Be sure to include a variety from different lines (no more than 4-5 products).

4. Foundation selector samples.

5. Primer (if not one of your favorites)

6. Catalogues, pens

7. Wash cloths (if you choose to try the products on the face as well)

8. Samples: Shampoo, Primer, Lift, Protein Shake packets, Fizzy Sticks, for guests who bring a friend and the winners of the envelope game. (Wrap in a bag or tie with a bow) Do not take RE9 Advanced or FC5 facial samples, otherwise people will want to try first and you will have a $0 class.

9. Laminated Most Popular Packages- 1 for each person present (hand out at the end) – you’ll need 8-10 on hand just in case

10. Client profile cards

11. 2-3 Eye on Arbonne stories to share (find people you relate to or take your upline)

12. Curiosity Packets: o Folder with “Personal Business Opportunity Flyer, Highlights of Arbonne Flyer, Average Compensation

Sheet, 2 EOA’s, Catalogue, StartNow Consultant Application.

14.One paper towel for when you demonstrate one pump of the Smoothing Facial Cleanser

15.Candy for question game (I use Hershey Kisses)

16. White & pink envelopes already stuffed for the envelope game (see verbiage at end of script)

16.Calculator/pens and a your calendar or available dates sheet at the checkout table!

As guests arrive

Greet each guest and use the Sea Salt Scrub at the sink (use this time to introduce yourself and build a rapport with them.

Ask them questions to get to know them). You or the hostess can invite them to get some snacks and take a seat in the room for the Presentation. Give each guest a Client Profile Card to fill out.

Group Presentation (after everyone is seated …..you want to get the presentation started within 15 minutes of the scheduled start time….even if you are waiting for that last person to show up, go ahead and get started)

Thank the hostess and give her the gift you brought her, introduce yourself, and give the agenda for the party

 I’m going to tell you a little bit about myself and how I got started with Arbonne. Then I’ll touch briefly on the company and what makes Arbonne’s fantastic products different. It’s primarily why we control a large share of the

Anti-Aging market! Then I’ll let you try these products on the back of your hand.

 Also, please ask questions! It’s more fun if it’s interactive…and I bribe you with chocolates! You can eat the chocolates if you want but save each individual wrapper b/c at the end we’ll count them up and give a free gift to the one who has the most chocolates or wrappers ! 1 chocolate for a question about the products…2 chocolates for a question about the business! We’ll tally them up at the end to see who wins the free gift.

 So let’s get started!

Eye on Arbonne Story - Make sure to include your upline’s story, what Arbonne has done for you so far… (*talk about the RSVP) “I first signed up to just get my products at cost. I only wanted a discount and took advantage of something called an RSVP. You can all do this tonight too and it’s 50% off!!! It’s buy 350 in products Get 350 FREE!”

(earned trips, tax advantages, bonuses, 35% discount, friends, time leveraging, additional stream of income) and what you see Arbonne doing for you in the future. (Quit job, bring husband home, helping others, Mercedes Benz, dream home, out of debt, save for retirement, etc.) Ask for a sample Eye Story from your upline…..they probably have it typed out! Note – Good verbiage to use after your Eye Story is “Okay, I’m going to get off my soap box, but if anything I do tonight intrigues you, Learn More. I have these curiosity packets of information that you can take home with you and just Learn More. (TIP

– hold the curiosity packet up so they know what you are talking about)

DISCOVER ARBONNE INTERNATIONAL

Arbonne was established in 1980. How many of you have heard of Arbonne before today? How many have you tried our RE9 Anti Aging line?? (Note: Some have heard of it before but really have no idea what Arbonne is or tried the products?)

 Our products are formulated in Switzerland, but made here in the US. And that’s a great thing! Europe has a lot higher standards for skin care and cosmetic products than we have here in the US. We follow the European

Directive. Europe bans over 1200 ingredients in their skincare and cosmetics and unfortunately the US only bans

10.

All of Arbonne’s products are pure, safe, and beneficial. We’ll touch on what makes our products different in a minute.

We are now in the US, Canada, Australia, and the UK! Who do you know in those countries who might like

Arbonne’s products?? We don’t stock or deliver products, we take your first order and set you up online going forward, which means you can have an international business from your pajama’s at home!

WHAT MAKES ARBONNE DIFFERENT?

Our skin care formulations are:

Botanically based: We use plant based ingredients in our formulations as opposed to chemically derived ingredients . We go by the philosophy of “pure, safe, and beneficial” and have since 1980

pH correct: Our skin’s pH is between 5.5 and 6.5, so we need to make sure we are using products that have the same pH as our skin. We actually neutralize the pH of our skin when we rinse it with water because water is neutral and at a pH of 7 on a pH scale. When our pH is disturbed our skin cannot fight off bacteria effectively and our skin can become very dry and irritated or too oily and produce acne. Our skin has a natural acid mantle that protects our skin against bacteria and we don’t want to disrupt it. All of our products are pH correct to ensure maximum benefit ….so you actually see them work!

Dermatologist tested: This means the products have been tested for irritation under the watchful eye of a dermatologist BEFORE the products are released to the market.

Hypoallergenic: This is one of my favorite things about Arbonne. Arbonne products are formulated without the use of certain ingredients that are frequently known to cause allergic reactions, and contain no harsh chemicals. The term “hypoallergenic” does not mean non-allergenic, there is no such thing. Arbonne really raises the bar with the hypoallergenic claim. Arbonne uses what’s called a “Repeat Insult Patch Test.” This is where a human panel uses a product on the same site for an extended period of time. If one person negatively reacts to the product, Arbonne scratches that formulation and starts again. Arbonne will not release a product unless it scores zero in this study!

The standard in the US is a 4 meaning that if 4 out of 10 people negatively react to a product, a company can still term the product “hypoallergenic.” That’s 40% of the population!! This is why a lot of people with sensitive skin have a hard time finding a product that works but why they can use Arbonne!! Arbonne has one of the lowest allergic reaction rates in the industry.

Never tested on animals - We never have we never will.

Formulated without animal products or by-products: How many of you have heard of a rendering plant? Ok, well I hadn't, but what it is, all the animals that die in feed lot/farms/vet offices are picked up and taken to the rendering plant where they are boiled down. This thin fatty layer rises to the top and they skim it off and it is sold to the

American skin care and cosmetic industry. It's a super cheap ingredient, but it gives that nice greasy feel. It is a filler and causes allergic reactions. The #1 purchaser of this by-product is the U.S. cosmetic and skin care industry.

It's not just disgusting, it's harmful to our health since there are known carcinogens in animal by products.)

Whether it's something you're putting on your body or in your body, ALL of our products are Vegan Certified! (I give a plug for the Protein Shakes here because Vegan protein shakes are a BIG deal!! And our contains no gluten, no soy and no dairy which. There is no other shake like this out there on the marketplace. I sell a lot of protein shakes in addition to the skin care because I plug it here and give my own personal testimony!)

Formulated without mineral oil: This was a big eye-opener for me! Mineral oil is the #1 used ingredients in

American Skin Care. It is a bi-product of crude oil and the mineral oil molecule is occlusive which means it cannot penetrate the skin because its molecules are larger than our pores. Products with mineral oil just sit on the surface of the skin and actually inhibit the skin’s ability to absorb oxygen and release toxins – so nothing good can come in and nothing bad can come out. And the product is inhibited from being absorbed into the deep layers of the skin.

So when you go to wash your hands or take a shower, you wash away that mineral oil leaving your skin feeling ultra-dry. (Add a Personal Testimony)

Formulated without dyes or chemical fragrances: Dyes and fragrances are known irritants and can cause allergic reactions. Our product smell awesome and what you smell is nature.

Formulated without Parabens: Parabens are a preservative used in many personal care products and it allows the products to have a 10-30 year shelf life. Parabens as an ingredient have come under concern because what happens when parabens absorb into your skin and into your blood stream is that you increase your estrogen levels which when you increase your estrogen over time, it can lead to an increase risk in breast cancer. Arbonne’s products do not contain parabens and remember, most people apply 5-15 personal care products over a day so you will want to make sure your products are free of parabens.

Just remember – chemicals we put in or on our bodies make us sick so we want you to stay healthy by using pure, safe and beneficial products.

THE REVOLUTION IN ANTI-AGING SKIN CARE

An interesting fact about aging is that the natural aging process is only responsible for 10% of the damage to our skin! The care we give our skin is responsible for the other 90% of damage to our skin. Two important contributors to the health of our skin are the sun and the skin care products that we use. They both greatly affect the way our skin looks and feels.

We are going to introduce you to a SYSTEM that is designed to work together for maximum benefits and

RESULTS to your skin. YOU WILL SEE a difference. These six products work together to visibly reduce and prevent the signs of aging and most people notice results within 24 hours.

Our skin is our largest organ and when we combine a strong immune system by using our Arbonne Essentials products with anti- aging skincare products that contain 9 of the most powerful ingredients, we not only feel fantastic, be we have firm, glowing youthful skin….just what we are all going for!

Now we’ll go through what each product does in the Re9 Advanced System!

• Now we’re going to walk through the RE9 Advanced Anti-Aging Set. I want to talk about each one of these amazing products. The products are really easy to use.. Just a pea size amount or one pump is all you need, because they are very concentrated. I also love the fact that it only takes me about a minute at night and a minute in the morning to use these products! What I love about this system is the rest of the products all come in an airless pump that effectively and easily release the product – just one pump is all you need for your face! There is portion control! I almost wish they’d have food in a pum p…dieting just might actually work! (people always laugh at this…remember HAVE FUN).

Because you have portion control, this system will last you about 4-6 months on average. This is just a little over a dollar a day so you really get the VALUE out of your products! Most skin care lines last 1 to 3 months so ours last TWICE as long as your typical brands because a little bit of product goes a long way.

TIP: Right here, is when you test the products on the back of one hand. O nly talk about the Wash. Don’t try it on the back of the hand.

Hold up the RE9 Advanced Smoothing Facial Cleanser (do not pass around)

RE9 Advanced SMOOTHING FACIAL CLEANSER

Cleans and hydrates without stri pping the skin of its natural oils. Remember, it’s not good for your skin to feel

“squeaky clean” b/c that means you removed that acid mantle that will fight off bacteria! This product is great! It even removes eye makeup and lipstick!! Remember, MOST of our aging comes from what we are exposed to

(sun, elements etc…).

Okay, now everyone pick an Arbonne hand to try these products! Be sure to pick a hand that everyone is going to see b/c people will comment on just how great your hand looks tomorrow!!

REGENERATING TONER (don’t apply to guest’s hands until after you have talked about the product)

This is like my 5 second spa moment! It feels amazing when your spray it on your face.

The toner immediately restores your acid mantle to bring your pH balance back to a 5.5 to 6.5.

Packed with nutrients for your skin to deliver younger looking skin

 Visibly tones, firms, and smoothes the skin’s surface and minimizes pores.

Hold about 6-8 inches from your face and spray directly on it then just let it dry. No need to rub it in and no more cotton balls.

INTENSIVE FACIAL SERUM

 True anti aging at it’s best!

 Purpose is to increase cell turnover rate (think of a baby’s smooth soft skin) as we age that turnover slows down and that’s when we lose that youthful glow to our skin….this gives that back by sloughing off the dead skin cells.

This will help reduce age spots, sun spots, and acne scarring! This gives you the Arbonne glow.

Also contains antioxidants that protect us from the free radicals in our atmosphere…thus slowing down the aging process!

EYE CRÈME

Moisturizes the sensitive skin around the eye area. We should never use moisturizers for the face around the eye area, because that tissue is a lot more delicate. Just as you would never put foot cream on your face, don’t use regular moisturizers around the eyes. You need something that specifically formulated for the eye area.

I t’s reduces puffiness, fine lines and wrinkles and dark circles.

This protects and repairs the delicate tissue around the eyes

 Apply on one eye. You will only use a ¼ pump with this product each time.

Demonstrate how to use ring fingers to apply around one eye area so they can feel the difference

The last step is your MOISTURIZER

 Day Crème o This is your skin’s protector for the day. It supports collagen and protects and retores skin’s youthful appearance. o It also hydrates and nourishes while reducing the appearance of fine lines and wrinkles. o Has an SPF 20, which Arbonne has determined is the perfect balance of sun protection while still being pure, safe, and beneficial to use every day.

 Night Crème o This is your skin’s corrector from the day. The ultra hydrating blend of botanicals and concentrated Vitamin

C supports collagen and helps repair skin to restore a youthful appearance. o It repairs all the damage that we have done to our skin throughout the day and encourages cell recovery while we sleep. o This is the most important step! We age our skin 14 days for every evening we sleep in our makeup. o I was NEVER a user of night cream b/c I always thought I would wake up in the morning as one big zit, but this product is fantastic! I literally wake up in the morning, go to wash my face, and just love how smooth and moisturized my face feels!

Remember, the day cream = protector, night cream = corrector!

INSTANT LIFT GEL (this is what we will encourage them to get for FREE when they choose to become a Preferred

Client)

This is like a facelift in a bottle.

The short term benefit is that it firms and tightens the skin for 6-8 hours and the long term benefit is that it supports collagen production in the skin to keep our skin from sagging and wrinkling.

Make sure you apply this in an upward motion to lift the skin. If you go down, you won’t like what you see 

 (OPTIONAL) In these pictures, you can see what the Re9 Advanced can do for someone’s eyes, cheeks, and forehead.

All of the products in the set are designed to work TOGETHER for maximum results! Just think

– would you bake a cake and leave out the eggs? It might still be a cake, but it just wouldn’t be the same!

NOW, we are going to introduce a new, cutting edge product that is in HIGH DEMAND! Arbonne is the first to introduce this type of product in a plant-based, NON-CHEMICAL form and you can get a KILLER deal (roughly 40% off!!) on the

ANTI-AGING POWERPACK SET when you combine THIS product with the RE9 Set we just sampled!

GENIUS NIGHTLY RESURFACING PADS

– (I cut my resurface pads into fourths so that one pad can be sampled by 4 guests!. I also display the box, with the empty solution bottle, and the bottle with the pads in it). So they see what they get!) – HAVE THEM TRY THIS ON THE THEIR HAND TOO!

 Arbonne just launched (September 1, 2013) a miracle product…A fountain of youth in a bottle called GENIUS because it is so smart!

A SAFE, plant based retinoid product that will save you a trip to the dermatologist. It’s comparable to a chemical peel, microdermabrasion or Retin-A type product without the harshness on your skin or the down time. It is for men and women ages 12 and older. It’s like a magic eraser for ALL pesky skin issues…like acne, dark spots, wrinkles, dull-aged skin. You name it, it fixes it!!

It can be used to supercharge any skin care routine! It is used at night after you wash your face by wiping your face and décolleté in an upward fashion, then you will complete the rest of the RE9 routine.

FAVORITES: (JUST PICK 3-5 of these!!.....too many and people lose track)

Okay, now just a couple of my favorite products. Note: Pick a few of your own but here are some of my favorites!

Share a short sentence about each. NOTE: If your party is dragging on, for time sake, talk about your two favorites!

VEGAN PROTEIN SHAKES (you may have already talked about this one when you talk about no animal bi-products)

Have 20 grams of vegan protein

Combination of pea, cranberry and rice proteins and vitamins and minerals

Comes in both chocolate and vanilla

Tastes GREAT

– especially when made into a meal replacement shake

No gluten, no soy and no dairy

FIZZY STICKS

A natural alternative to energy drinks, soda, coffee, caffeine. They taste AWESOME and I feel like the little engine that could after having my daily fizzy drink.

Convenient blend of herbal green leaf tea extract provides energy and is great for your skin!

B vitamins give your immune system a boost & added energy

Only 13 calories and sweetened with Stevia

Provides that boost in metabolism and energy

7 DAY DETOX CLEANSE

I love the thought of cleanse my body of harmful toxins and this product does the trick! By day 6 & 7 I know longer feel the fatigue and my energy is through the roof.

Colon cancer is now the 3 rd leading cause of cancer

Our digestive tract communicates continuously with our brain….they talk to each other 24 hours a day telling each other to release certain levels of hormones, etc. When our digestive tract is blocked, the communication slows down or stops….which leads to symptoms of hormonal imbalance: fatigue, brain fog, irritability, inflammation of joins, headaches, you name it.

 Not all cleanses are the same. The benefit of Arbonne’s is that it’s gentle yet extremely effective b/c it’s formulated with high quality herbs and nutrients.

FIRMING BODY CREAM

Who loves the word FIRMING?? The Firming Body Cream is formulated with advanced moisturizing peptide technology to improve elasticity and smoothness. Oat kernel extract helps to firm and immediately lift the look of skin. This results in a firmer, more toned skin appearance.

MAKEUP PRIMER

 This stuff is fantastic! I’ll let you try it on the back of your hand. It’ll feel like liquid baby powder. But you put this on after your moisturizer and before your foundation. It’ll give you that matte finish, fill in wrinkles and pores, giving you a smooth surface to apply your makeup. Love this stuff. After you apply your FOUNDATION, you’ll feel like you have that airbrushed look !

FC5 SHAMPOO/CONDITIONER OR PURE VIBRANCE

 I’m super picky about hair care and wouldn’t try Arbonne’s shampoo and conditioner but when I finally did (it’s also self adjusting and knew exactly what my hair needed), the next time I went to my hair stylist she told me my hair was in the best condition she had ever seen it and the longest!

3 WAYS TO WIN:

Okay, now I’m going to tell you how Arbonne’s business works. I love Arbonne’s system. We don’t stock inventory and we don’t deliver product so what that means for you is that you get fresh products, delivered to your doorstep, whenever you want it! From a business perspective this is brilliant, because you can go to sleep, and when you wake up someone has placed a re-order and you made money while you were sleeping!

Arbonne gives you 3 ways you can order your products:

1. The first way is to be a CLIENT

 As a client you are entitled to buy Arbonne’s products at our RETAIL PRICES (this is the price listed in the catalog).

This is like shopping in the department store at department store prices.

I promise to provide you with great service in selecting products and on-going service!

2. The second way to win is to become a PREFERRED CLIENT and get your products at a discount. People usually either want to make money or save money and this is the way to SAVE money!!

This is similar to

Sam’s Club or Costco.

For $20, you are entitled to buy these products at 20% off for an entire year!

When your year is up, you can renew your membership for $15 and continue to receive your discount of 20% off.

So, when you first sign up as a Preferred Client with Arbonne, you actually have the opportunity to get double your discount (40% OFF!!) when you combine the FULL RE9 Set & GENIUS Resurfacing Pads. It’s roughly a $420 value for $260!! It’s a ANTI AGING POWERPACK SET SPECIAL! That’s even a better deal than I can get on these products!!

My favorite benefit is that you get your own ID number, which allows you to shop online with your discount at your leisure. It puts convenience in your hands and i t’s a win-win for everyone!

And with our Preferred Advantage program you earn REWARDS from $10-$50 off your next order. You get paid to redirect your spending to Arbonne.

And I will teach you going forward how to get the best deal with your discount and ways where you can maximize your discount when you are ready to reorder!

3. The third way to win is to be a CONSULTANT where you get a 35%-50% discount. And there are actually TWO ways you can be involved with Arbonne as a consultant.

FIRST , is where you can SAVE BIG and become a WHOLESALE BUYER where you get the best discount possible on

Arbonne’s products which is 35-50% discount for a YEAR. If you have liked what you have heard and you know you’ll be switching to pure, safe and beneficial products for you and your family, you may want to consider being a WHOLESALE

BUYER and I can talk to you more about that at the checkout table. Being a WHOLESALE BUYER is just th at….a buyer at wholesale prices.

OR

You may be intrigued about what I do and the SECOND option as a consultant is to do what I do and BUILD a BUSINESS with ARBONNE.

Is this business for you?

You may have thought about it once or twice as I was going through my presentation. Or you may have thought of someone this might be a great fit for.

 We never know who’s at a place in their life where he or she is looking for more income, more options and maybe more recognition

 I always thought it would be great to own my own business but I didn’t know what idea to come up with, how to develop it, how to market it….it just seemed too complicated to me.

 We have a simple system… our marketing, products and trainings are already done for us; we just put this jet-pack on and you‘re ready to go.

Because our products are consumable and of high importance, our preferred clients re-order as they run low, and we are paid residually on each order.

I like to share this because I honestly say, I don’t think I would be here today if someone didn’t explain this to me…..One of the biggest misconceptions I had abou t businesses like this were the incomes. So I have to share this because I’m super thankful I heard about this! ( Feel free to share the Average incomes (you can pass out the average compensation chart here if you want)

Consultants earn $50-$200 a month,

District Managers earn about a “car payment” between $200 and $1,000 a month depending on how many bonuses they choose to earn.

 Area Managers earn the equivalent of a “good house payment” between $1,000 and $4,000 a month and your business at this level is willable!

 Regional VP’s earn b/t $4,000 and $14,000 a month + $800 Benz Bonus

 National VP’s earn an average of $22,000 a month + $1000 Benz bonus, but no glass ceiling.

I love that there is place for everyone whether it’s to earn a little or a lot

*commissions and overrides are based on personal efforts and are not guaranteed.

HOW TO PLAY THE PURSE GAME :

Ok, everyone pull out your penny! I told you this penny was going to be very valuable to you tonight. There are 3 things you can do with your penny:

1) You can keep it and save it for a rainy day

2) You can take a penny off your purchase tonight

3) You can use it to purchase one of these darling little purses.

Inside each purse is a voucher for a free Arbonne product valued up to $50.

When you purchase a purse you are agreeing to get 3 or 4 friends together for a fun girls night out event like we did tonight.

We also have great hosting packages on top of this free gift you can purchase with your penny tonight.

So, who wants to buy a purse with your penny?

Go over the 3 Ways To Save document

1.

50% off RSVP

2.

40% off Double your discount tonight- Get RE9 + Genius

3.

20% $150 order + a free product

Give each guest a catalogue, an order form, and a pens.

Say, There are order forms in here to start making your list. I also have some popular packages listed if you want to take a look. (Hand everyone a laminated “Most Popular Packages” sheet)

I’m going to run to the restroom and let you guys feel, touch, and smell and then I’ll help you check out when you’re ready!

I would like to work with each of you individually. I know you have different needs and different budgets. I can also match your foundation!

NOTE: Make sure you use a separate checkout table hopefully at a table near the front door. After you go to the restroom, walk back into the room and let people know you will take whomever needs to hurry home first at the checkout table!

Verbiage for Checkout at your Classes/Shows/Parties

Step 1:

Ask

“How does your skin feel?” (this will either be their hand or face depending on where they did the products) “

What is the one thing you would like to change about your skin?” (mirror back EXACTLY what they say, “i.e. puffiness around your eyes”, then step 2

Step 2:

Almost always you will say - “I recommend the Re9 system and I want you to get the best deal possible to get these products - it is our 50%off value pack.” (point to #1 on the Most Popular Packages sheet).

PAUSE and don’t say anything else - give them time to respond to you

Step 3:

If yes - place order and go to Step 6

If no - Always agree and understand with them first and then say “the next best deal is to get the system at 20% off with a free product (point to option #2 on the Most Popular Packages)

PAUSE and don’t say anything until they respond.

Step 4:

If yes, place order and go to step 6

If no - again, agree and understand with them about their budget and say “the next best deal is to buy 4

Re9 products a nd get 1 free.” (Based on what they said in question #1, you will pick the 5 products that would be the best fit for their answer….in example above, Wash, Toner, Eye Cream, Day Cream, Night Cream)

PAUSE

Step 5:

If yes or no - just place the order they want.

Step 6:

Mary, I noticed you didn’t get a purse are you sure you don’t want to buy one?

Just 3-4 people make a great gathering. Jessica is really trying to grow her business and it would be so great if you would get some of your friends together. We will keep it really simple and I will even bring the snack. What do you think?

If yes, book class/show/party right then (GET A DATE ON YOUR CALENDAR) and appt/time to pick up guest list. Don’t say I will call you.

IF no, just agree and ask permission to follow up regarding the products.

MOST IMPORTANT STEP………

Step 7:

Lastly say one of these questions:

1. “You impressed me tonight with your personality - you would be great at this – have you ever considered looking at something like this?”

2. “I am looking for people just like you to partner up with me, would you explore this opportunity over a cup of coffee? You would know within 15 min if this might be for you and you can say no. We don’t convince anyone to do this.”

If yes or hesitate, book a coffee appt right then (GET THE APPT on your calendar) - don’t say I will call you.

If no, agree and ask permission to follow up.

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