Petrocelli College of Continuing Studies 1
Division of Continuing Education Administrative Assessment Report
Administrative and Academic Support Units
Assessment Report for Year: 2013
CONTINUING EDUCATION Unit Mission Statement
The Division of Continuing Education serves lifelong learners by providing training opportunities in the
areas of professional studies, personal development, technology,
and recreational education. Continuing Education supports the university mission by offering courses,
seminars, and certificate programs that assist students to continue to engage in the global marketplace
of ideas, commerce and culture by furthering their educational and career goals through lifelong
learning opportunities.
CAMP DISCOVERY
Camp Discovery is an academic oriented summer camp for children in grades 1-9. This program serves
these children through enrichment programs in the areas of science, art, theater, outdoor sports and
recreation, swimming, world discovery and explorer activities. In addition campers travel once per week
to museums, amusement parks, and other attractions in the New Jersey/New York area. A leadership
program is held for older campers in grades 8 and 9. Program evaluations are collected from
participants each year to assess the quality of the program.
1
2.
Departmental
Objective
Maintain full capacity
of the camp each
year.
Means of
Assessment
Weekly enrollment
reports.
Summary of data
collected
FY12/13 – full
capacity in camp
Positive feedback on
end of year
evaluations.
End of year
questionnaire mailed
to all participants
Participants are
highly satisfied with
the camp.
Use of data (closing
the loop)
Waiting list numbers
are used to assess
need for future
marketing efforts.
Evaluations are
reviewed with onsite
directors to continue
to focus on program
improvements.
PARALEGAL STUDIES
The Paralegal Studies program provides students with a focused, application-based curriculum that
prepares students for successful careers.
1
Departmental
Objective
Reduce the amount
of time instructors
have to grade exams
from two weeks to
three days
Means of
Assessment
The length of the
time that students
wait for the return of
exams was counted
Summary of data
collected
The length of time
that instructors have
to grade papers has
decreased from two
weeks to three days.
The process was
improved by
Use of data (closing
the loop)
Instructors are
returning writing
assignments directly
to students rather
than submitting
them to
administration for
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Division of Continuing Education Administrative Assessment Report
eliminating one step
in instructor
submission process.
2.
Bolster the
marketability of
Paralegal students
and graduates
Host a career forum
for students and
become a NALA CP
testing site.
An evaluation of the
forum was
distributed to
determine the
effectiveness of the
career forum.
Notification about
becoming an NALA
CP testing site has
not yet arrived.
3.
Increase the amount
of time students
have to practice
concepts learned in
the Legal Research
and Writing course
The password system
of student access
would transition to
an open online
system.
The legal research
platform was
switched to the FDU
online library.
4.
Increase the number
of Legal Specialty
courses that are
offered to students
and graduates.
Add additional legal
specialty courses
Two additional legal
specialty courses
were conducted
during this report
period
distribution.
Students can now
make corrections
suggested by
instructors on their
assignments and use
it as a writing sample
for employment
purposes
A panel of speakers
representing
transitional and
corporate areas as
well as paralegal
associations,
placement agencies
and technical
software companies
presented on careers
in their areas and the
job prospects.
We have switched to
an open, online
platform through the
FDU online library for
legal research
through Westlaw
Next and Lexis/Nexis
Academic giving
students the
opportunity to
practice online legal
research and
techniques.
The Library staff will
also be trained on
these platforms to
they can lend
technical assistance
to students and to
the product
providers.
Franchise Law and
Intellectual Property
courses were added
in response to the
need of larger
corporations that
have blended
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Division of Continuing Education Administrative Assessment Report
traditional corporate
work with other
related areas and to
respond to
employment
demands. Also
internships are being
developed with
corporations that are
interested in these
and other areas.
CERTIFIED FINANCIAL PLANNING
The Mission of Fairleigh Dickinson University’s Financial Planning Program is to provide students with a
firm foundation in financial planning and to prepare students for success on the demanding CFP®
Certification Examination.
Means of
Assessment
CFP Board of
Standards Required
timeline due date of
01-31-14 was met
2.
Departmental
Objective
Financial Planning
Certificate Program
Renewal application
process submitted to
the CFP Board of
Standards
Increase enrollment
3.
Increase profitability
 Cut costs
 Consolidation of
classes
4.
Explore online
program options /
Hybrid
 Review success of
other similar
programs offerings
 Profitability
 Outreach to FDU
Alumni outside
 Fill Southern N.J. N.J. Void
1
 Strong spring
enrollment
 Named one of top
30 programs
nationally
Summary of data
collected
Detailed syllabi for
each Financial
Planning course ,
including Learning
Objectives, and
Learning Objectives
 Spring enrollment
up 1.3 percent
 10,000 e-mail
blasts
 Open houses
 3 rescheduled
Open Houses
(weather)
 Switched from
hotel to FDU
Campus
 Consolidated last
class 3-to-1 site
 Appeal to younger
students
 Look at
competitions
Use of data (closing
the loop)
Approval was
received from CFP
Board of Standards
confirming renewal
for the next five year
cycle.
 Update corporate
contacts
 Develop
partnerships with
firms
 Update website
 Refocus advertising
efforts
 Ongoing study
Petrocelli College of Continuing Studies 4
Division of Continuing Education Administrative Assessment Report
CENTER FOR EXCELLENCE: LEADERSHIP, GOVERANCE & PHILANTHROPY
The Center for Excellence: Leadership, Governance & Philanthropy was established to be the leading
education support and training center dedicated to ensuring effective leadership in the nonprofit
community. The Center is designed as a resource for emerging or ascending leaders in executive
management, board leadership, and executive philanthropy.
Departmental
Objective
Reach out to women
leaders in the
nonprofit sector
Means of
Assessment
Host a conference
specifically for
women leaders
2.
Increase the number
of students in the
three certificate
programs.
The number of
students were
compared with prior
year numbers
3.
Establish an
emerging leaders’
award. Partner with
the Center for
Nonprofits for the
awards ceremony.
Number of
submissions for the
award
1
Summary of data
collected
150 women attended
the conference with
a waiting list of 20.
Evaluations were
conducted,
comments were
reviewed.
The number of
students increased
from 15 to 27.
40applications were
received and
reviewed by a
committee of 6. The
group decided on 4
awards. One for first
place and 3 others
Use of data (closing
the loop)
A second women’s
conference will be
held in 2014. Topic
areas were selected
based on feedback
from participants.
Marketing efforts
seem to be working.
Would like to
increase all class sizes
to 15 each or 45 total
students.
Award recipients
were given a plaque
and a place in one of
the Center’s
certificate programs.
The winner is entitled
to a free slot and the
others receive a 50%
discount. This
helped raise
awareness about the
Center’s programs,
and will be repeated
again in 2014.
HUMAN RESOURCE MANAGEMENT CERTIFICATE
A certification preparation course designed for individuals wanting to increase HR knowledge and earn a
Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification.
1
Departmental
Objective
Increase HR class
enrollment. Increase
percentage of pass
rate for Certification
Exam. Continue to
Means of
Assessment
Use 5 X7 Ad card
Re-direct advertising
to target market
Summary of data
collected
See Use of Data
Use of data (closing
the loop)
Spring 2013
enrollment = 103
Spring 2014
enrollment = 134
National Pass Rate
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Division of Continuing Education Administrative Assessment Report
surpass National Pass
Rate.
2012 = 57%
FDU 2012 = 43%
National Pass Rate
2013 = 60%
FDU 2013 = 70%
AFP TREASURY LEARNING SYSTEM
An effective classroom program with self-directed Web-based testing components, this certification
preparation course will increase a participant’s knowledge of the essential principles of and functional
practices in corporate treasury and cash management and earn the Certified Treasury Professional/CTP
certification.
1.
Departmental
Objective
Increase CTP
Treasury enrollment
Means of
Assessment
Re-direct advertising
to target market
Summary of data
collected
Use of data (closing
the loop)
Class size remained
average.
MOTORCYCLE, ORACLE, SUMMER SCHOLARS
1
Departmental
Objective
Motorcycle Safety
Education Program
Evaluation of
Motorcycle Student
satisfaction
2.
3.
Oracle database
Administration
Certificate training
Summer Scholars –
High School Leaders
for grades 9-11
Means of
Summary of data
Assessment
collected
Enrollment at 5 to 6 From 2012 to 2013,
per Faculty
increase over 20%;
member for BRC
anticipated 2014 =
capacity
End of course
High satisfaction
Survey
with program, not
with pricing
Enrollment
Enrollment not
sufficient to run
Enrollment
Enrollment not
sufficient to run in
2013; reassess
population and
University support
Use of data (closing the
loop)
Enrollment opportunities
for other types of classesTo secure revenue
Email students who check
they want to be contacted
– courses for higher level
skills; events
Examine class schedule and
work force development
requirements; pricing, jobs
Enrollment limited due to
University constraints –
build collaborative FDU
programs with Admissions,
Global Learning and other
University departments