KERBSIDE COLLECTION Checklist One: Taking Stock When formalising a new approach, the first step is to take stock of the current services, infrastructure, contractual obligations and the communication approach of each pre-existing Local Government. Activity What Starting Point for Discussion What type of infrastructure is currently provided? Considerations include: - Size, colour and number of kerbside Mobile Garbage Bins (per dwelling and overall – check rates database, against operational information) - Skip bins for multiple / grouped dwellings (per dwelling and overall – check rates database, against operational information) - Compost bins, bokashi containers - Number and type (e.g. capacity, collection mechanism) of collection vehicles required to service the Local Government area Local Government 1 Local Government 2 Points of difference What types of services are currently provided? Considerations include: - Situations where kerbside collection is provided - Alternatives where kerbside collection is not provided (e.g. allowing strata managed multiple / grouped dwelling developments to hire external contractors) - Frequency, type and timing of kerbside collections - Materials collected through kerbside waste, recycling, organics or other collections (detail all materials collected, for comparison purposes) - Disposal and resource recovery arrangements for collected materials: - Consider the processing capacity of current waste processors, re-processors, and recyclers (includes treatment by internal and external parties) - Determine what contingency plans are in place to manage unforeseen circumstances (e.g. closure of a processing facility) - Enforcement activities undertaken to address non-compliant households (e.g. bin inspections, followed up by enforcement actions) Waste Management Kerbside Collection Checklist 1 | Page 1 What - Tailored servicing options: - Collection after 10am for noise sensitive premises - Assistance for the aged / disabled - Provision of two recycling bins for large families - Provision of tip passes for residents living outside of kerbside collection zones -OH&S policies / programs What type of software or data management system is used to capture the information associated with infrastructure / service provision? Local Governments must fulfil legislated reporting requirements, undertake financial planning and customer service activities. Examples of approaches include: - Run sheets; and - Log of tonnes collected. What resources are available / allocated to these activities? Considerations include: - Staff resources - Financial resources - External funding for specific programs (e.g. Regional Investment Plans) Who Who provides the infrastructure / services internally? - Which business unit/s manage the physical collection of materials (this includes organising collection routes, responding to requests for new MGB’s, general enquiries etc)? - Which business unit/s organises where waste and resources are sent for processing? - Which business unit/s manages contracts with external parties? Which external parties have contracts to deliver Local Government infrastructure / services? Consider all services, and the degree of external party involvement, e.g.: - Regional Council - Contractors Waste Management Kerbside Collection Checklist 1 | Page 2 Who Who owns the infrastructure? This includes skip bins, collection fleet etc. Potential owners include: - Individual residents - Local Government - Regional Council - Contractor Aside from households, who does your Local Government provide kerbside collection services to? Examples include: - Small businesses How What is the current approach to providing kerbside collection services (waste, recycling, organics and other)? Considerations include: - Is kerbside collection managed in-house, or contracted out to external parties? - Contractual arrangements, in particular the conclusion date for each contract Measure Is the effectiveness of kerbside collection services measured? - Customer feedback - Contamination rates - Contractor feedback - Yields - Compliance with OH&S - Annual surveys of Local Government services Waste Management Kerbside Collection Checklist 1 | Page 3