NEASC Town Meeting, January 29, 2008 Survey Comments for Appraisal Section Standard 7-Library and Other Information Resources Strengths Weaknesses -Very helpful personnel. - Physical plant is hideous. -Creative use of technology, open lots of hours. -Not proactive academic unit/lacks strong leadership. -Electronic resources and the staff associated -Better physical library facilities to promote with them. learning and group study, more computers available to students, more instructors needed to teach information literacy skills to students should take technical comp exams. -Responsiveness to academic needs in terms of -Library in need of physical upgrade. acquisitions. -Adequate. -Needs overhaul, there are limited resources. -Quality library instruction staff, good amount -Faculty not welcoming. of electronic library/research sources available. -Electronic databases and journals provide off -Poor support of library IT. campus access to resources -IT Department is excellent. -Library’s direct use not emphasized sufficiently by the faculty or the institution. -Staff helpful. -Terrible facility. -Library is great about responding to requests. -Our use (openness) of technology to impact They try and get all materials requested. The students is not supported. (Time to research staff is knowledgeable and helpful. and implement new technology is not supported). -Excellent access to electronic journals and -More resources (books and journals) databases. -Strong development of online and infarction -More online full text articles. resources. Library needs cleaning up—too small to meet -I love the library staff! -Many online journals available. -Interlibrary loan is very good and the staff is very helpful. -Library and IT resources are very good for this type of institution. -Supportive staff. -Online services. -Chats and librarians. -Increased budget to improve holdings. Good digital resources—up to date technology modern needs More library resources are needed Library still does not meet some ACRL standards Library needs to be upgraded Budget for books, journals, databases Need bigger building, more welcoming library No planning for use of technology in teaching—not enough attention to information literacy Terrible, out-of-date building Not inviting. Not many students study there While support has increases Excellent IT staff who are service oriented Staff—wonderful librarians Great staff Strong collections Good digital resources ILL and Resource room—great Generally orders books I request Number and scope of resources is very good and certainly sufficient for educational mission Electronic and full-text resources continue to expand Online resources are excellent Helpful staff Online resources are getting better all the time IT support in the School of Engineering and Technology is flawless. This model should be adopted by every school Increasing number of electronic databases Informational resources—always offering professional development and instruction when needed Students BADLY need renovation Physical library space inadequate and outdated Our library building is shabby and in desperate need of renovation Physical set up not at all inviting—needs to be more welcoming and interactive setting I look forward to a virtual library with resources available everywhere: office, home, etc. Aging library building Library should be used more by community and partnership should be considered Standard 8-Physical and Technological Resources (from December 2007) Strengths -Helpful accessible support people -Good training for full time staff -Equipment that runs efficiently -IT/IT support -More recent construction and renovations have been done right -Health and safety upgrades are much appreciated Weaknesses -Banner is not using its full capacity -No advising screen -Dated transfer hands -Not always up to date with course renumberings and cross listed courses -Now every classroom needs to be smart -Need more labs available for part –time scheduling (one or two classes a semester), especially at night. -The quality of our physical and Tech -Space is limited. Several rooms are overused, resources is good. We appear to stay current as inhibiting the ability to bring our facilities up possible. to the next level to offer the most advanced programs as this “tech age” advances, lack of space may soon prove to be a determinant to our students. -Many public facilities are maintained at -Some facilities/classrooms/restrooms portray minimum standards. image a “another underfunded and neglected “state agency” -Technological resources are really available -Update all classrooms need age appropriate for students, i.e. micro computer lab, desktops seating for mature students. in classrooms, etc. -“Smart” classrooms have outstanding -Physical resources-there has been an issue technology. with having fewer beds/housing facilities available than needed. There has been an increased demand each year, yet there hasn’t been much of a change to meet some of the demand. Also, there is no housing for graduate students, international grads, in particular. -Faculty supplied with excellent computers and -More smart classrooms needed. software and tech support -Renovations on student center have improved -Physical condition of Willard and DiLoreto appearance and increased use of the center classrooms is inappropriate and embarrassing for higher ed, especially graduate classes. -Vance academic center. -Technical resources are not adequate to effectively meet institutional goals both academically and administratively. -Number of smart classrooms increasing. -Chairs not comfortable. -Good IT staff and effective cooperation with -Diloreto and Willard Halls are an faculty. embarrassment. -Increasingly well equipped classrooms. -Need full count. -Grounds are well maintained. -We have some really great facilities -Vance Hall!!! Ambitious infrastructure improvements over the past year and a well thought out master facilities plan are real assets to the institution. -The university provides technological support to part time faculty and commuter students (two historically underrepresented groups). -Wireless campus. -IT helpdesk always available and helpful. IT provides strong support to units on campus By and large, a strength of the university ITS is, for the most part, professional and generally prompt in trying to resolve problems Computer resources are decent Made some strides in smart classroom Technology strides have been the greatest Physical classroom setting Updated classrooms allow for use of latest technology Wide range of resources and services Delivery of software and internet-based services is very good Grounds generally look nice Recycling program -Faculty sometimes forced to teach out of building. -The buildings for A&S are run down. The heat is either too high or too low, and you cannot regulate it. The large lecture halls are in decrepit conditions. The computers constantly head servicing. Not enough room for end offices or lab space. -Facilities managers are unresponsive to faculty and departments. Projects take months and are incomplete. -Insufficient space for student-faculty interchanges outside traditional classrooms. -Willard Hall, need I say more? -Similar as above, but personnel who work to implement technology are not supported with time or compensation. -We seem to be behind in having “enough” great facilities. -Designated academic buildings need renovation (they are substandard). -Need more office and research space for faculty. -Outdated labs, classrooms and buildings. -Process scored by the cumbersome political process. -Inadequate parking for faculty/staff in convenient locations. -More residence halls. -Major renovations needed to academic buildings. -Xeroxing and printing-need to improve access to and ease printing for faculty. -To conduct quantitative research faculty require greater access to computer analysis support and programs. Need all classrooms to have appropriate technology for instruction Insufficient on-campus housing Space constraints in Science and Engineering are the biggest obstacles to faculty development and student success. Lack of space for courses and Facilities are kept clean Excellent ITS support services Good level of support in technology area Some buildings and tech resources are state of the art Excellent facilities staff who manage multiple priorities well Yes—highly satisfied Campus attractive especially labs are forcing our students to go back to community college for math, chemistry, and physics courses Not enough space Faculty need significant improvement in office space Lab research space needed Need more smart classrooms Need more smart classroom Still looks like high school in too many classrooms Lab space is lacking Physical resources dependant on state funding Projection: new bonding package and CSU 2012 will help Technology is missing from the strategic plan Commitment to deliver quality service is present but uneven Not enough office space Nee more space for exercise and recreation Few seminar rooms with tables/not desks Lacks physical resources (i.e.: office space) to provide adequate support services for students— does not accommodate expansion of services Classes offered in compressed time frame Do we have space for staff, or are we not using space to its fullest advantage? Humanities tend to be housed in the worst buildings with the fewest tech resources Temperature control (or lack thereof) in the classrooms Dorm space Many buildings need to be updated Insufficient space for efforts of university Too few offices Buildings are run-down