Annual Course Review Handbook Academic Development and Quality Enhancement Office October 2015 1 Contents 1. Introduction.................................................................................................................................... 3 1.1 1.2 1.3 2. Purpose and aims of Annual Course Review .......................................................................... 4 2.1 2.2 3. Purpose.................................................................................................................................. 4 Aims........................................................................................................................................ 4 Changes for the review of 2014/15 taught provision .............................................................. 5 3.1 3.2 3.3 4. Overview ................................................................................................................................ 3 External environment ........................................................................................................... 3 Key contacts.......................................................................................................................... 3 Timing..................................................................................................................................... 5 Documentation ...................................................................................................................... 5 Guidance ............................................................................................................................... 5 Process .......................................................................................................................................... 5 4.1 4.2 4.3 4.4 4.5 Process overview ................................................................................................................. 5 Completing the paperwork .................................................................................................. 6 Data to consider ................................................................................................................... 7 Consideration of the theme................................................................................................. 8 Submission of the paperwork ............................................................................................. 8 5. The role of the Director of Teaching and Learning ................................................................. 8 6. Enhancement event ..................................................................................................................... 9 7. The role of UTLC ........................................................................................................................ 10 Appendix 1 – Availability of data for ACR ....................................................................................... 11 2 1. Introduction 1.1 Overview Annual Course Review (ACR) is a key element of the University’s quality framework. Together with Periodic Review, ACR provides a mechanism by which the University can be confident that its educational provision meets quality standards and that the enhancement of learning opportunities is taking place at all levels of the institution. ACR at the University of Sussex is aligned to Chapter B8: Programme monitoring and review from the QAA’s Quality Code. The handbook is of particular relevance to: Directors of Teaching and Learning Curriculum and Assessment officers Heads of Department Course Convenors Module Convenors Members of Teaching and Learning Committees Professional Services staff who support teaching and learning This handbook is maintained by the Academic Development and Quality Enhancement Office (ADQE) and is sponsored by the Pro Vice-Chancellor (Teaching and Learning). The guidance is provided for taught courses. 1.2 External environment Higher education in the UK is in a state of change with the Higher Education Funding Council for England (HEFCE) review of quality assessment and plans for introduction of a Teaching Excellence Framework (TEF) to assess the quality of teaching at institutions. Whilst the details of these are still to be determined, what is clear at this stage is that the new system will be more outcomes based and data driven. Therefore, work is underway to develop central data sets and Schools are being asked to clearly evidence the claims and observations they made in the ACR process with data held both centrally and locally. The University will continue to take part in consultation at a national level and will monitor developments in this area to ensure processes are reconfigured accordingly. 1.3 Key contacts Head of ADQE ADQE Enhancement Team ADQE Curriculum Team Chris Wellings c.r.wellings@sussex.ac.uk 01273 877468 Clare Wolstenholme and TBC c.l.wolstenholme@sussex.ac.uk 01273 678894 Damien Jarvis and TBC d.a.jarvis@sussex.ac.uk 01273 872775 3 ADQE Standards Team ADQE Partnerships Team Directors of Teaching and Learning Heads of Department and Heads of School Curriculum and Assessment Officers Course and Module Convenors Carmel Oxley-King, Amy Horwood and Francis Leeder c.oxley@sussex.ac.uk 01273 678130 a.horwood@sussex.ac.uk 01273 876683 f.leeder@sussex.ac.uk 01273 678134 Gavin Harrison and Jason Harrison g.j.harrison@sussex.ac.uk 01273 877063 jason.harrison@sussex.ac.uk 01273 877421 Please consult Sussex Direct Please consult Sussex Direct Please consult Sussex Direct Please consult School Offices 2. Purpose and aims of Annual Course Review 2.1 Purpose As a critical part of the University’s quality assurance and enhancement framework, the ACR is an opportunity for Schools to reflect on the teaching and learning activity of the previous academic year for all undergraduate and postgraduate taught provision. It encompasses celebration of successes, identifying addressed issues and proposing a way forward for any areas which remain unresolved. The process also highlights matters for consideration at institutional level by UTLC and provides assurance that issues identified, both internally and externally, are acted upon and to inform university level priorities for support and policy development. It is important that the review does not replicate existing work; rather that it takes an holistic review of provision, drawing on the review activities that take place in the department during the year. 2.2 Aims The key aims of the Annual Course Review are as follows: To enable the University Teaching and Learning Committee (UTLC) to be satisfied that all courses have appropriately engaged with the process of annual monitoring and be confident that threshold academic standards have been met. To identify good practice and opportunities for enhancement and to share this with the wider University community. 4 3. To provide an opportunity to reflect on the selected theme. Changes for the review of 2014/15 taught provision A number of suggestions were made in the report on the Annual Course Review of 2013/14 to the University’s Teaching and Learning Committee (UTLC) which was considered at the March 2015 meeting. 3.1 Timing The timing of the event was to be considered in relation to whether it should take place later to allow more PGT data and external examiners reports to be available. UTLC considered this and concluded that December was the correct point in the cycle at which to hold the annual course review event in order that scrutiny of each academic cycle could be completed by Christmas of the following academic year. 3.2 Documentation Review of documentation should be undertaken, seeking rationalisation and reduction of administrative burden where possible. New documentation has been created. 3.3 Guidance Improved guidance for student representatives in advance of the event should be created. ADQE will continue to meet student representatives in advance of the enhancement event. Revised written guidance will be available for students and staff this year to reflect amendments to the documentation. It is also envisaged that the rationalised documentation will make the process simpler for students and less burdensome. 4. Process 4.1 Process overview The diagram below illustrates the key steps of the process and its outputs. 5 Annual Course Review process and outputs. Board of Study •SWOT analysis •External Examiner Reports •Action Plan School Teaching and Learning Committee •Endorse courselevel reports and action plans •School Reflective Report UTLC Enhancement Event •Confirm compliance with ACR •Share good practice •Report to University Teaching and Learning Committee Review and reflection of teaching and learning and the student experience is a continual process throughout the year working in partnership with Sussex students at all stages. 4.2 Completing the paperwork The Board of Study is responsible for the review of all courses and modules in its remit and for producing course level documentation for the ACR. Via the Board of Study, a SWOT analysis and accompanying action plan must be completed for all UG and PGT courses. The document template can be found on the ACR section of the ADQE website. To ensure that the process adopts a risk-based approach: particular consideration must be given to any new modules or significantly changed aspects of the course; attention must be given to any modules scoring less than 3 on their Module Evaluation Questionnaire (MEQ). Also subject to focus are details of how students have been engaged with the process of Annual Course Review to promote their significant role as partners in their educational experience at Sussex. All staff and taught students should have the opportunity to contribute to the ACR. Cognate courses can be considered together on the same course report with the exception of joint honours courses. Joint honours courses must have their own report as they have a particular student experience and it is important to ensure that this is given due consideration. The co-course convenors of joint degrees should produce a report together with the owning School retaining ownership of the report. Guidance for completing the SWOT analysis is in the table below. Commentary should be assigned to one of the quadrants of the SWOT depending on whether it is perceived to be a strength, weakness, opportunity or a threat. 6 Data Student Feedback External Feedback Learning Teaching and Assessment Both locally and centrally generated data should be used and figures quoted to support qualitative commentary. Applications and intake data – are targets being met and is intake quality improving or declining? Retention, progression, non-completion and degree outcomes Incidences of academic misconduct. NSS and other survey results – are students satisfied with their experience and is this improving or declining? DLHE data Feedback from the wider student population as well as elected Student Representatives should be considered. What matters have been raised by students over the course of the year? Include positive and negative feedback. Are there any issues relating to pastoral or welfare provision for students that need consideration? Note any innovative ways of gathering feedback. This could include external examiners, PSRBs, franchise partners, placement providers or graduate employers. What feedback have external contacts given about the course and/or particular elements of the course? Are any Consider inclusivity of teaching, learning and assessment. Capture anything not relevant for the categories above. Has there been peer observation of teaching? Are there staff development issues to consider? Resources including Library and IT. Course convenors should undertake meaningful reflection with input from relevant module convenors to understand what has worked well in the academic year under scrutiny. Where things have not been as successful, possible reasons and remedies should be considered and added to the action plan. The action plan will include responses to the external examiner’s report and NSS results. Separate action plans will not be necessary to reduce administrative burden and potential confusion for all involved in the process. Actions should have clear ownership and be measurable. 4.3 Data to consider A checklist of items to be considered when completing Annual Course Review paperwork is included below: Student performance data – progression and achievement Student feedback including NSS results, and PTES and Student Barometer results (where available as these are biennial surveys at Sussex). Also, MEQ and other module feedback data as well as mid-term feedback gathered. External Examiners reports and University overview where available PSRB reports where applicable (copies are not required for the event) Applications and admission data DLHE data and general employability matters including any feedback from employers Induction and re-induction opportunities Complaints/Appeals/Misconduct 7 Previous year’s action plan Recommendations from validations/accreditations/Periodic Review (where these concern the year under review) Franchise/collaborative agreements Peer observation Innovations and best practice Staff development needs Resource needs (e.g. Library, IT, Estates) For details of when centrally provided data is available, please see appendix 1. 4.4 Consideration of the theme Reflection on a theme is an integral part of the ACR process. Each year a theme will be agreed by the Pro-Vice Chancellor for Teaching and Learning (PVC T&L) on behalf of the University’s Teaching and Learning Committee (UTLC). For the review of academic year 2014/15 colleagues are asked to reflect on the performance of international students in relation to home/EU students. In addition, it would be useful for colleagues to reflect on the use of formative assessment within courses and modules and how this can be expanded and communicated so that students understand the importance and usefulness of assessment for learning. 4.5 Submission of the paperwork The completed SWOT analysis should be submitted to the School Teaching and Learning Committee (STLC). STLCs have ultimate responsibility for ensuring that the ACR has been effectively conducted in the School. On behalf of the STLC, the Director of Teaching and Learning (DTL) will produce a School level reflective report. There will be no template for this report to allow DTLs to focus the report as they see fit. For guidance of what to include in this report, please refer to the checklist above. After consideration at the STLC the documentation will be reviewed at the enhancement event. The following documentation must be submitted by the School to ADQE three weeks before the enhancement event: SWOT analysis for each course and accompanying action plans External examiner reports and responses School-level reflection This documentation will be submitted online at the Annual Course Review webpages. Schools will confirm earlier in the autumn term the list of course reports that they will be submitting to enable ADQE to check that all relevant documentation has arrived on time. A speedy turnaround of paperwork is required to enable those attending the enhancement event have sufficient time to scrutinise the paperwork. 5. The role of the Director of Teaching and Learning 8 As the Chair of the School teaching and Learning Committee, the DTL will lead on confirming that the process of Annual Course Review has been conducted appropriately in the School and the production of the School-level reflective report. Directors of Teaching and Learning must be in attendance at the enhancement event and will also select another member of faculty to represent the School at this event. In preparation for the enhancement event they will be allocated the paperwork for their own School and one other. Following preparatory reading of the additional school’s paperwork the DTL should confirm compliance with Annual Course Review for that school by emailing Clare Wolstenholme in ADQE. DTLs should also contact Clare Wolstenholme outlining why compliance cannot be confirmed and detailing any concerns that they have. In the event that a DTL is unable to confirm compliance, the School under scrutiny will be contacted by ADQE and required to provide additional documentation/information for referral to the PVC Teaching and Learning. 6. Enhancement event The enhancement event will consider both UG and PGT courses over the course of a half-day session in week 12 of the autumn term. A sample agenda is below: Outline agenda for December 2015 Registration and lunch 1300 - 1345 Introduction from the PVC (Teaching and Learning) 1345 - 1350 ADQE short enhancement presentation including an introduction and guidance for the enhancement session Enhancement session: Undergraduate and Taught postgraduate courses (approx. 45 minutes per School) Refreshment break 1350 - 1400 Feedback of at least two examples of best practice followed by discussion (approx. 10 minutes per group) Comments from the PVC (Teaching and Learning) and close 1545 - 1645 1400 - 1530 1530 - 1545 1645 - 1650 a. There will be six groups of two schools (SCLS will be considered as a School for the purpose of ACR). Groups will be made up of academic and professional services staff and members will be required to review the documentation for both schools. b. Each group will assign a member to report back in the feedback session (this should not be a member of ADQE). c. Each group will have an ADQE representative present whose role is to ensure that discussions focus on enhancement and best practice, and to take notes of the discussion to feed into the overall report to UTLC. 9 7. d. Directors of Teaching and Learning will be assigned to the group charged with scrutinising their School’s documentation. This will enable an informed discussion and the opportunity fill in any gaps in knowledge. They will also act as scrutinisers of other Schools’ documentation. e. Student representatives will be assigned to the group charged with scrutinising their owning school’s documentation, to ensure that the student voice is heard and incorporated into the output from the event. f. Invited members of faculty will sit with groups scrutinising schools other than their own. This will provide an effective peer review function. The role of University Teaching and Learning Committee Each year, the PVC Teaching and Learning as the Chair of UTLC will agree a thematic strand for consideration as part of the Annual Course Review. The theme may be selected to test the embedding of a new policy or initiative or to gather feedback on a specific topic of interest to the UTLC for policy development and enhancement purposes. Following the enhancement event in December, a report will be made to the spring meeting of UTLC to confirm the compliance status of each school, good practice to be noted and shared, and areas recommended for improvement. There will also be a summary of institutional matters arising the Annual Course Review process for UTLC to consider and respond to. 10 Appendix 1 – Availability of central data for ACR Month January 2015 February 2015 March 2015 April 2015 May 2015 June 2015 July 2015 August 2015 September 2015 October 2015 November 2015 December 2015 January 2016 February 2016 May 2016 Data ready PG External Examiner Summary report for 13/14 and individual PG external examiner reports (by mid-January) from ADQE/Schools Student Barometer: Asia/Americas/Europe/UK (note that SB is biennial) from International Student support Progression rates and degree outcomes (internal and sector benchmarked) from Student Systems and Records Office MEQ results for T1 Appeals annual report (for 2013/14) to UTLC from Michael Moon MEQ results for T2 PTES results for 2014/15 (note that PTES is biennial) from ADQE Individual UG external examiner reports from ADQE/Schools Individual UG external examiner reports from ADQE/Schools UG External Examiner Summary report and individual UG external examiner reports ADQE/Schools NSS data for 2014/15 (internal and sector benchmarked) from Planning UG and PG Applications by course within school (early October) from Admissions Progression data and degree outcomes (internal data by mid-November) from Student Systems and Records Office Misconduct data (including PG dissertations) from SPA Individual PG external examiner reports from ADQE/Schools Individual PG external examiner reports from ADQE/Schools PG External Examiner Summary report for 14/15 and individual PG external examiner reports (by mid-January) from ADQE/Schools Student Barometer: Asia/Americas/Europe/UK (note that SB is biennial) from International Student support Appeals annual report (for 2014/15) To UTLC from Michael Moon 11