Local Authority Service Specification (LASS) SEXUAL HEALTH SERVICES FOR UNDER 25s, 2014-15 Content 1. Background 2. Service Aims and Outcomes 3. Service Specification 4. Clinical Governance Arrangements 5. Criteria for Eligibility and Accreditation 6. Reporting and Monitoring 7. Contacts for further information Appendix 1 a. Issuing of condoms protocol b. c – card monitoring and claim form Appendix 2 - Fraser Guidelines Appendix 3 - Patient Group Directives (PGDs) Appendix 4 -Young People Friendly Criteria 1. BACKGROUND 1.1. Context The Service Specification incorporates work that supports the modernisation agenda for both sexual health services and pharmacies and will contribute to the achievement of targets for Chlamydia Screening, reducing Teenage Pregnancy and improving Genito Urinary Medicine (GUM) Access. This service specification should be read in conjunction with Council policies and professional guidance, including appropriate and relevant guidelines on the British Association of Sexual Health and HIV website - www.bashh.org/BASHH/home ). 1.2. Essential Services All community pharmacy services, whether offering the Service Specification or not, will continue to provide essential services including: 1.2.1. Participating in all North Somerset Public Health-organised annual health promotion campaigns per annum, of which sexual health is usually one. 1.2.2. Providing opportunistic sexual health advice, including the supply of Chlamydia screening kits to young people under 25 years old, in postal boxes which are returned to the Avon Chlamydia Screening Programme laboratory. 1.2.3. Signposting people to other services (incl. The WISH Clinic, “No Worries!” service and their local general practitioner or specialist SH GP practice) – including display of relevant leaflets. 1.2.4. Services who do not offer this service specification are still encouraged to meet the young people friendly criteria (see Appendix 4) so that they can brand themselves as offering a good sexual health service for young people. 2. SERVICE AIMS AND OUTCOMES 2.1. Aims and intended service outcomes 2.1.1. To increase the knowledge, especially among young people, of the availability of emergency hormonal contraception1 and Chlamydia screening. 2.1.2. To improve access to emergency hormonal contraception, treatment for Chlamydia, pregnancy testing and sexual health advice. 2.1.3. To increase the use of emergency hormonal contraception by women who have had unprotected sex and help contribute to a reduction in the number of unplanned pregnancies in the client group. 2.1.4. To increase opportunities for young people to talk in, a confidential environment, about their sexual health 2.1.5. To refer clients, especially those from hard to reach groups, into mainstream sexual health services 2.1.6. To promote free condoms in order to reduce unwanted pregnancy and transmission of STI’s 2.1.7. To increase the knowledge of risks associated with Sexually Transmitted Infections (STIs). 3. SERVICE SPECIFICATION Community pharmacies offering the Sexual Health Service Specification will offer a clientcentred and confidential service in line with the quality criteria of our local sexual health services for young people. This service will include 3.1. Condom distribution Pharmacies can issue free condoms (in bags of 10) to young people against either: The North Somerset 17 – 24 year old condom card (c-card) or The “No Worries!” c-card This should be used as an opportunity to offer young people an chance to talk about their sexual health in a confidential environment. The c-card number should be recorded on PharmOutcomes for audit and monitoring purposes. 3.2. Condom Registration 1 Emergency contraception methods are not limited to EHC and include the use of Intra-uterine devices (IUDs). Though this service would only supply EHC, it would raise awareness of other methods of emergency contraception that are available and facilitate access to these. The provider can opt to have pharmacists, dispensers or counter staff trained to register 17 – 24 year olds to receive a 17-24 c-card, through a confidential one to one consultation (which will take around 15mins). If trained staff are not available, staff should be able to refer young people to another pharmacy with trained staff, or to a specialist Sexual Health GP Practice or to another local service that will be able to assist them as soon as possible. If the young person is under 17 they should be referred to the “No Worries!” Service for a condom card (c-card) Pharmacists will ensure all staff are familiar with the scheme and have up to date information concerning referral if this is deemed appropriate 3.3. Emergency Hormonal Contraception (EHC) Pharmacists will supply emergency hormonal contraception (EHC) to women where there is a clinical need, in line with the requirements of the Patient Group Direction for Levonorgestrel 1500microgram tabs (Appendix 3). The supply will be free to women under 25 years old at North Somerset Council expense. All women should be informed about the possibility of use of an Intra-uterine device (IUD) as a more effective form of emergency contraception, and should be referred to a local service as soon as possible as required. Pharmacists will ensure all staff are familiar with emergency contraception, and have up to date information concerning referral if no qualified pharmacist is available. People should only be invited to buy the Pharmacy medicine product if the young person is 25 or over 3.4. Pregnancy Testing Appropriately trained pharmacists and other staff located in pharmacies where there is access to toilet and hand wash facilities, can choose to provide a pregnancy test to girls under the age of 25 A service will be provided that provides a safe environment to carry out a free pregnancy test with a girl who has had unprotected sex and is concerned she may be pregnant. The test will be carried out in a consultation room and appropriate counselling, advice and referral will be made as part of the consultation according to the guidelines provided by North Somerset During the consultation the pharmacist/staff member will promote safer sex and the use of effective contraceptive use. 3.5. Chlamydia Pharmacists will participate in the Avon Chlamydia Screening Programme by offering free treatment to people testing positive for Chlamydia, under a Patient Group Directive for Azithromycin (Appendix 3), decreasing any delay before treatment. Treatment will be provided according to the guidelines laid out in the PGD, on referral from the Chlamydia Screening Programme, following a positive result. Inclusion and exclusion criteria, detailed in the Patient Group Directive will be applied during provision of the service. Clients excluded from the criteria will be referred to another local service that will be able to assist them as soon as possible.eg their GP, WISH Clinic All pharmacy staff will be proactive in routinely promoting and offering Chlamydia test kits to young people, as appropriate. 4. CLINICAL GOVERNANCE ARRANGEMENTS 4.1. The service will be provided in compliance with Fraser guidance and Department of Health guidance on confidential sexual health advice and treatment for young people aged under 16 in line with the sexual health policy for North Somerset and the 4.2. The service is delivered according to the guidelines laid out in the PGDs 4.3. The pharmacy reviews its standard operating procedures and the referral pathways for the service on an annual basis. 4.4. The pharmacy participates in regular North Somerset Public Health organised audit of service provision. 4.5. The pharmacy co-operates with North Somerset Public Health led assessment of service user experience e.g. through periodic ‘mystery shopping’ exercises to monitor quality. 4.6. Pharmacists will ensure all staff are familiar with the service and have up to date information concerning referral if this is deemed appropriate. 5. Criteria for Eligibility & Accreditation Training requirements (details should be reported to Pubic Health and certificates shown) 5.1. Pharmacist should attend a local or complete a CPPE “Safeguarding Children” child protection course (Every 3 years). Emergency Hormonal Contraception training complete CPPE EHC course; Attend Levonelle Patient Group Directive training in North Somerset, : (every 2 years or whenever PGD is substantially updated) 5.2. Chlamydia Screening attend Azithromycin Patient Group Directive training in North Somerset.(every 2 years or whenever the PGD is substantially updated) 5.3. A majority of staff should attend the Basic Sexual Health training provided by North Somerset Public Health 5.4. All staff registering young people for a 17 -24 c-card should attend the condom registration training provided by North Somerset Public Health 5.5. All staff carrying out pregnancy testing consultations should have attended the training provided by the “No Worries!” service 5.6. All trained pharmacists and sexual health lead member of staff should attend annual Networking and Update session with N Somerset Public Health Team other recommended courses include: CPPE Sexual Health: testing and treating Open Learning Programme (8 hrs) CPPE Dealing with difficult discussions Open Learning Programme (8 hrs) CPPE Patient group direction (PGD) – developing and implementing them safely 6. REPORTING AND MONITORING 6.1 Invoices will be submitted automatically through PharmOutcomes for monthly payment 6.2 Payments will not be made unless the consultation is recorded on PharmOutcomes 6.3 The remuneration is outlined in Appendix E 7 CONTACTS FOR FURTHER INFORMATION Chris Burton Health Improvement Co-ordinator, Public Health Directorate, North Somerset Council PO Box 238, Castlewood, Tickenham Road, Clevedon BS21 6FW Tel: 01275 885525 Email: chris.burton@n-somerset.gov.uk Avon Chlamydia Screening Programme Karl Pye Co-ordinator, Avon Chlamydia Screening Programme Tel: 0117 922 2265 (General Info) Email: csp.avon@bristol.gov.uk (Treatment record returns) APPENDIX 1 Guidelines and checklist for condom distribution These guidelines should be adhered to when distributing free condoms. Condoms can be distributed against the No Worries! c-card and the 17-24 c-card. Pasante supply the condoms, from a budget provided by North Somerset Public Health; the condoms will carry the British Standard Kite/CE quality standard logo. (Contact Public Health on 01275 885138 if further supplies or range of sizes are needed) (Be aware that “No Worries!” use durex condoms and young people may need to be reassured that the different brand should be used in exactly the same way) A named Sexual Health Lead in the practice/pharmacy will be responsible for the safety and storage of the condoms ordered. Distribution Checklist Check the young person has a valid (in last 12 months) No Worries! c-card or the 1724 c-card. Give 10 condoms with 2-3 tubes of lube in a bag and sealed. (Include condom instruction leaflet, credit card and consent card). ASK “Is there anything you would like to talk about?” If yes refer to a pharmacist or GP or Nurse or take to consultation room if possible. Record the condom distribution, with the c-card number, on the condom monitoring form or in PharmOutcomes for payment and to allow stock control. Please note 1. A new c-card and teach will need to be given annually for younger people with a No Worries! c-card – if the young person is under 16, they should be referred to a No Worries! Clinic. For 17 – 24 year old’s the trained professional in the pharmacy can issue a new card. 2. Fraser Competence should have been assessed when the c-card was issued but it is advisable to be aware of the young person’s competence. 3. Where a valid c-card is presented questions can be asked to determine the best size and type of condom. (Any problems with condoms slipping off or breaking?) Condom Distribution Monitoring Form – submit quarterly Venue: Bag issued Card Number Date Name of person issuing the condoms 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Please send transfer this data to PharmOutcomes for payment, audit and monitoring purposes. APPENDIX 2 Confidentiality Fraser Guidelines A doctor or other professional would be justified in giving advice and treatment without parental knowledge or consent, provided they are satisfied: That the young person could understand the advice given and had sufficient maturity to understand what was involved in terms of the moral, social and emotional implications. That the young person cannot be persuaded to inform their parents or to allow the professional to inform them that contraception advice was being sought. That the young person would be very likely to begin, or continue having, sexual intercourse with or without contraception treatment. That, without contraception advice or treatment, the young person’s physical or mental health would be likely to suffer. That the young person’s best interests require the professional to give contraceptive advice, treatment or both without parental consent. The Fraser guidelines were issued following a House of Lords Judgment in 1985 Patient Group Direction for the supply of AZITHROMYCIN by Community Pharmacists Valid from: 1st June 2014 Expiry date: 31st May 2016 PGD Reference Number: NS/63/14 Version 1.0 January 2010, Updated January & May 2011, January 2012, December 2013 January 2010, Updated January & May 2011, January 2012, December 2013 Patient Group Direction (PGD) for the supply of Azithromycin This patient group direction (PGD) is a specific written instruction for the supply of azithromycin to groups of patients within the areas covered by Bristol City Council, North Somerset Council and South Gloucestershire Council. The majority of clinical care should be provided on an individual basis. The supply of medicines under Patient Group Directions should be reserved for those limited situations where this offers an advantage for patient care (without compromising patient safety) and where it is consistent with appropriate professional relationships and accountability. Staff Characteristics Pharmacist registered with the GPhC who has undertaken relevant training as specified by NHS Bristol Has undertaken appropriate training to carry out clinical assessment of client who requires treatment according to the indications listed in the PGD, including use of the Fraser guidelines. Has undertaken appropriate training for working under patient group directions for the supply and administration of medicines Has undertaken training appropriate to this PGD in line with current requirements of the BNSSG Contraception & Sexual Health Services Guidelines Group Pharmacist should be familiar with the information on azithromycin in the current BNF All registered Pharmacists are professionally accountable for their practice in accordance with the GPhC. In the exercise of professional accountability there is a requirement to maintain and improve their professional knowledge and competence. THE PHARMACIST MUST BE AUTHORISED BY NAME, UNDER THE CURRENT VERSION OF THIS PGD BEFORE WORKING ACCORDING TO IT January 2010, Updated January & May 2011, January 2012, December 2013 Clinical Details Indication Male and female clients who have a positive genital Chlamydia result following screening by the Avon Chlamydia screening programme. Inclusion criteria Sexual contact of a client with a positive genital Chlamydia result diagnosed through the Chlamydia screening programme. Male or female client with a diagnosis of uncomplicated Chlamydia or a sexual contact requiring treatment. (The pharmacy will receive confirmation from the local Chlamydia screening office that the client tested positive for Chlamydia.) Age – adults and young people aged 13 years and over, up to and including those aged 24 years* (*In exceptional circumstances, the pharmacist may use their professional judgement to supply to a patient aged 25 years or above provided the patient meets the PGD requirements and has been referred by the Avon Chlamydia Screening Programme) Young persons under the age of 16 years should be competent under the Lord Fraser guidelines (or have treatment consent from a carer with parental responsibility) In a female client the risk of pregnancy is nil or negligible 2. To re-treat client who has vomited within 2 hours of taking the azithromycin for the treatment of Chlamydia. Clinical Details Exclusion criteria Exclusion continued criteria The pharmacy has not received confirmation from the local chlamydia screening that the presenting client has tested positive for chlamydia trachomatis No valid consent Age less than 13 years Clients aged 13 -16years who are not Fraser competent Age 25 years or above 2 Recent publications from the FFPRHC CEU refer to being “Reasonably certain the woman is not pregnant” and define this as “has not had intercourse since the last normal menses; has been correctly and consistently using a reliable method of contraception; is within the first 7 days of the onset of a normal menstrual period; is within 4 weeks postpartum for non-lactating women; is within the first 7 days post-abortion or miscarriage; is fully or nearly fully breastfeeding, amenorrhoeic and <6 months postpartum. Pregnancy testing if available adds weight to the exclusion of pregnancy but only if ≥ 3 weeks since the last episode of unprotected sexual intercourse”. January 2010, Updated January & May 2011, January 2012, December 2013 Exclusion continued criteria Known hypersensitivity to azithromycin or other macrolide antibiotics (erythromycin, clarithromycin or spiramycin) or their excipients or serious adverse reactions with previous treatment with azithromycin Hepatic disease Renal impairment Patients with myasthenia gravis or systemic lupus erythematous Pregnancy or breast-feeding (For women using the contraceptive pill, compliance and effectiveness in the current and previous cycle should be checked.) History of cardiac disease or predisposition to QT interval prolongation (including electrolyte disturbances) Known HIV infection Known or suspected alcohol dependence Male client presenting with ANY symptoms associated with complicated chlamydia infection (acute testicular pain and/ or swelling, penile discharge, urinary symptoms such as stinging when passing urine, concomitant conjunctivitis) Female client presenting with ANY symptoms associated with complicated chlamydia infection (acute lower abdominal/ pelvic pain, interrmenstrual or postcoital bleeding, unusual vaginal discharge, urinary symptoms such as stinging when passing urine, concomitant conjunctivitis) Concurrent use of any potentially interacting drugs which includes the following medications, is an exclusion criteria: Ciclosporin Coumarin type oral anticoagulants; warfarin, acenocoumarol (nicoumalone) or phenindione. Digoxin Theophylline Nelfinavir Rifabutin Reboxetine Mizolastine Colchicine Cabergoline Bromocriptine Artemether with Lumefastrine Quetiapine Ritonavir Oral typhoid vaccine Ergot derivatives; ergotamine or proprietary products containing ergotamine “Cafergot”, “Migril”. January 2010, Updated January & May 2011, January 2012, December 2013 Also concomitant use of drugs that prolong the QT interval such as; amiodarone, cisapride, amitryptyline or sumatriptan. Appendix 1 of the latest version of the BNF www.bnf.org should be checked for a full, comprehensive list of all potential drug interactions and go to www.medicines.org.uk (search under ‘azithromycin’) and view Summary of Product Characteristics (SPC) for further information. Management of Record the reason for exclusion / referral in the case records. excluded patients Record any advice given. Inform the Avon Chlamydia screening office that treatment has not been supplied. Refer to a doctor, independent prescriber or the local sexual health services, and highlight the need to seek further medical advice. For male clients with scrotal pain or women with acute pelvic pain, emphasise the importance of seeking prompt advice from another healthcare professional. Action for patients Emphasise the importance of treatment and potential risks if not wishing to not treated, for example; infertility, risks to sexual partners. receive care under Record the refusal in the case records. this PGD Encourage the client to contact the Avon Chlamydia screening office or refer to a doctor or independent prescriber where appropriate, for example; GP or the local sexual health service. Record any advice given in patient’s notes. Drug Details Name, form & strength of medicine Legal classification Azithromycin tablets (250mg or 500mg) (Azithromycin capsules 250mg may be used if tablets are not available) POM Route/Method Oral Dosage 1g single dose to be given preferably as a supervised dose Maximum dose: as above * See cautions section A single dose as needed of Single stat dose Frequency Duration treatment Maximum or Single stat dose minimum treatment period Quantity to 2 x 500mg tablets or 4 x 250mg tablets supply/administer (4 x 250mg capsules may be used if tablets are not available) January 2010, Updated January & May 2011, January 2012, December 2013 Cautions Drug interactions See exclusion section and the current edition of the BNF or product SPC for full details of interactions. Concurrent use of the following require special advice for the patient Antacids see “Advice to patient” section Combined hormonal contraception The Faculty of Sexual Health and Reproductive Healthcare issued guidance in January 2011 on drug interactions and hormonal contraception15 and this no longer advises that additional precautions are required when using combined hormonal contraception with antibiotics that are not enzyme inducers. The only proviso would be if the antibiotic (and/or illness) caused vomiting or diarrhoea, then the usual additional precautions should be observed. Condoms should be considered for STI prevention. Also recommending that the client avoids sexual intercourse for 7 days after both client and partner(s) complete treatment is important. Weight less than 45kg The BNF for children 2011/12 states that the dose of azithromycin for children aged 12-18 years is 1gram as a single dose for uncomplicated genital chlamydia infections and non-gonococcal urethritis. The SPC for azithromycin capsules/tablets, suggests that those children under 45kg may require a different formulation, other than a tablet or capsule. If the client is happy to take a capsule or tablet then this can be provided under the PGD, otherwise refer to a prescriber. Soya or peanut allergy If tablets are used note that they contain soya lecithin which may be a source of soya protein and therefore, should not be taken by clients allergic to soya or peanuts due to the risk of hypersensitivity reactions. January 2010, Updated January & May 2011, January 2012, December 2013 Drug Details Side effects Azithromycin is well tolerated with a low incidence of side effects. The most common side effect is nausea. Other occasional side effects include loss of appetite, vomiting and diarrhoea. These usually settle by themselves and the client should be reassured. Also other effects include; convulsions, headaches, taste perversions, dizziness, drowsiness or rarely anaphylaxis can occur. For a comprehensive list of possible side effects please see the latest BNF, or go to www.medicines.org.uk (search under ‘azithromycin’). Advise the client to contact their GP or a sexual health clinic if the client experiences any adverse effects to the treatment. Any side effects should be recorded in the notes and the client referred to a doctor where necessary. Use the Yellow Card System to report adverse drug reactions directly to the Committee of Safety in Medicines (CSM). Yellow Cards and guidance on their use are available at the back of the BNF as well as on the MHRA website (www.yellowcard.gov.uk). Anaphylaxis Before administering any medication, the possibility of anaphylaxis must be considered and appropriate medical treatment should be available for immediate use in case of anaphylactic reactions. For further information, please see the resuscitation council guidelines. http://www.resus.org.uk/pages/glalgos.htm http://www.resus.org.uk/pages/reaction.pdf Advice to patient The Pharmacist should check that the client understands the reason for treatment and how the treatment should be taken. The manufacturer’s patient information leaflet should be given. The client should be advised that the tablets may be taken with food if the client wishes. If capsules are used these should be swallowed whole on an empty stomach taking the medication at least 1 hour before food or 2 hours after food. Advice to continued Warn of side effects such as gastro-intestinal upset and skin rash. patient Offer verbal and written information on Chlamydia infection and its treatment. (Information on Chlamydia and other January 2010, Updated January & May 2011, January 2012, December 2013 sexually transmitted diseases is available from: http://www.fpa.org.uk/helpandadvice/sexuallytransmittedinf ectionsstis/chlamydia ) The importance of sexual partner(s) being evaluated and treated should be highlighted. The client should be advised to abstain from any sexual intercourse (including protected vaginal, anal and oral sex) whilst taking treatment and until partner(s) have completed treatment and waited 7 days following treatment with Azithromycin. Discuss interactions where appropriate and if taking antacids highlight that the client should be advised to take the medication at least one hour before or two hours after the antacid and may find it easier to take just before bed. In females taking oral contraceptives, if they do experience vomiting or diarrhoea after taking azithromycin, this may lead to contraceptive failure. They should refer to the instruction leaflet that comes with their oral contraceptive pill, to minimise the risk of contraceptive failure. There is no interaction between azithromycin and oral contraceptives; the warning is related to risk of vomiting/diarrhoea after taking azithromycin. Advise the client that if they vomit within two hours of taking the medication, it is likely they will need re-treating and so should return to the pharmacy or to visit their GP or the local Sexual Health Service to discuss re-treatment. January 2010, Updated January & May 2011, January 2012, December 2013 Records and Follow Up Referral arrangements Records/audit trail As per local arrangements / protocol and Avon Chlamydia Screening Programme Protocol Record the consultation in the patient’s medication records, in line with the service protocol. Ensure that the documentation meets the service’s requirements for audit trail. Records should include; Client’s name Address Date of birth (where possible) Consent given Up to date drug/medication history (prescribed, non prescribed & complementary) Date and time of administration Batch number, expiry date and quantity of azithromycin supplied Dose advised Name and signature of health professional administering medicine Referral arrangements (including self care) and any advice given Any exclusions or client refusals. Information or leaflets supplied to the client Document details of any adverse drug reactions and actions taken Date and time of administration of azithromycin Fraser guidelines followed and additional information record sheet completed for all clients under 16 or where competence is in doubt. Diagnosis and suitability for treatment under PGD confirmed with Avon Chlamydia Screening Programme where not ascertained in full by staff operating under the PGD. Follow up As per local arrangements / protocol Re-treatment may be needed in clients who have not completed the course of treatment or have had unprotected sex with an untreated partner, including within one week of starting treatment if both treated simultaneously. If re-treatment is required refer to the Avon Chlamydia Screening Programme, the client’s GP, or local Sexual Health Services. Incident Reporting Incidents need to be reported in accordance with the local incident reporting policy. January 2010, Updated January & May 2011, January 2012, December 2013 Reference to National/Local policy and guidelines Department of Health (DH), Review of Prescribing, Supply and Administration of Medicines. Final Report 1999 www.dh.gov.uk Department of Health (DH), Patient Group Directions (England only) (HSC) 2000/026 www.dh.gov.uk Royal College of Nursing Patient Group Directions Guidance and information for nurses (publication code 001370) NMC Code of Professional Conduct (2008) www.nmc-uk.org NMC Guidelines for Standards for Medicines Management (April 2010) www.nmc-uk.org British Association for Sexual Health and HIV, Clinical Effectiveness Group, 2007 UK National Guideline on the management of Non-Gonococcal Urethritis, Updated 2008, www.bashh.org British Association for Sexual Health and HIV, Clinical Effectiveness Group, 2006 UK National Guideline for Management of genital tract infection with Chlamydia trachomatis, Guidelines – BASHH Department of Health 2004, Best practice guidance for doctors and other health professionals on the provision of advice and treatment to young people under 16 on contraception, sexual and reproductive health. Gateway reference number 3382 29 July 2004 Faculty of Family Planning & Reproductive Healthcare 2005 Clinical Effectiveness Unit Guidance; The use of contraception outside the terms of the product licence July 2005 www.ffprhc.org.uk BMA & RPS, British National Formulary (BNF 64 March 2013) BMA, RPS & RCPCH, BNF for Children 2011-12 Electronic Medicines Compendium accessed at www.emc.medicines.org.uk NMC Guidelines for record keeping - guidance for nurses and midwives (2010) www.nmc-uk.org Family Planning Association Leaflet on Chlamydia http://www.fpa.org.uk/Information/Readourinformationbooklets/chlamydia Faculty of Sexual and Reproductive Healthcare Clinical Guidance, Drug Interactions with Hormonal Contraception, January2011 http://www.ffprhc.org.uk/pdfs/CEUGuidanceDrugInteractionsHormonal.pdf Centers for Disease Control and Prevention (CDC), Sexually transmitted diseases treatment guidelines, 2010 http://www.cdc.gov/std/treatment/2010/chlamydial-infections.htm Clinical Knowledge Summaries – Chlamydia – uncomplicated genital – management, accessed 09/01/2012 http://www.cks.nhs.uk/chlamydia_uncomplicated_genital/management/scenario_chlam ydia_uncomplicated_genital#367716006 This patient group direction must be agreed to and signed by all health care professionals involved in its use. The PGD must be easily accessible in the clinical setting Organisations Bristol City Council North Somerset Council South Gloucestershire Council January 2010, Updated January & May 2011, January 2012, December 2013 Contact details for chlamydia screening service Contact details for Sexual Health services Avon Chlamydia Screening Office Tel: 0117 900 2634 Email: csp.avon.nhs.net Bristol Young People’s Clinic, Bristol Sexual Health service Tel: 0117 342 6900 Brook Advisory Service Tel: 0117 929 0090 Also see: www.4ypbristol.co.uk North Somerset No Worries Service (under 21) Tel: 01934 425718 Weston Integrated Sexual Health (WISH) Tel: 01934 881234 Also see: www.shnsomerset.co.uk South Gloucestershire Contraceptive and Sexual Health Service (CASH) Tel: 0117 342 6900 No Worries Tel: 0117 342 6900 Worth Talking About 0800 28 29 30 Also see: http://no-worries.youthunltd.com Safeguarding issues (including clients not deemed Fraser competent) • Any patient under 16 must be deemed to be Fraser competent, and Child Protection procedures must be followed. • Should a client accessing this service be identified as having potential safeguarding issues, the pharmacist should discuss their concerns with a safeguarding lead to be advised on any appropriate actions. (see contact details below) Bristol Designated nurse for safeguarding children Tel: 0117 9002670 Email: Jackie.mathers@bristol.nhs.uk Named Doctor for safeguarding children Tel: 0117 9002670 Email: wanda.owen@nhs.net North Somerset Designated nurse for safeguarding and looked after children Tel: 01275 546758 January 2010, Updated January & May 2011, January 2012, December 2013 Mob: 07795403153 Named Doctor for child protection Tel: 01934 515878 Mob: 07595361522 Email: mike.pimm@gp-L81643.nhs.uk South Gloucestershire Safeguarding Lead Designated Nurse Tel: 07824608656 Email: sgccgsafeguarding.children@nhs.net OR Telephone NBT switchboard (Mon-Fri, 9am-5pm): 0117 970 1212 and ask for the Child Protection Doctor on call (Out of Hours, telephone UHB switchboard: 0117 923 0000, and ask for the Consultant Community Paediatrician on call) January 2010, Updated January & May 2011, January 2012, December 2013 Individual Authorisation – Azithromycin PGD I have read and understood the Patient Group Direction and agree to supply this medicine only in accordance with this PGD. PGDs DO NOT REMOVE INHERENT PROFESSIONAL OBLIGATIONS OR ACCOUNTABILITY. It is the responsibility of each professional to practice only within the bounds of their own competence and in accordance with their own code of professional conduct. Name of Pharmacist Signature Date January 2010, Updated January & May 2011, January 2012, December 2013 Azithromycin supply Pharmacist Record Sheet (This record should be kept in the pharmacy for a minimum of 8 years if the client is believed to be over 16 and if they are believed to be under 16 the record should be kept until the child is 25 years old, or for eight years after a child’s death) OR the record may be taken and saved on PharmOutcomes and a paper copy is then not necessary. Pharmacy: Pharmacist Number: Name and Registration Client name: (not essential) Post code: Chlamydia Screening Programme Number: Date of Birth: Age: (if under 16 assess Fraser Competence) Date seen: Time seen: Where did you hear about this service? Yes Client has a Chlamydia diagnosis from the Avon Chlamydia Screening Service Client is a sexual contact of a client with a positive genital Chlamydia result Client requires re-treatment due to vomiting within 2 hours of azithromycin administration for Chlamydia treatment Comments Client is under 16 and Fraser assessment (see overleaf) has been completed Any known medication or food Allergies or hypersensitivities Medication history assessed for interactions (including non prescribed & herbal/ complementary) Current or past medical history of relevance e.g. pregnancy, renal or hepatic impairment, porphyria Any symptoms of Chlamydia complications or symptoms suggestive of other STIs January 2010, Updated January & May 2011, January 2012, December 2013 No Fraser Guidelines This applies to clients who are believed to be less than 16 years of age. Discussion with the young person should explore the following issues at each consultation. This should be fully documented and should include an assessment of the young person’s maturity. These details can be recorded on PharmOutcomes – no paper record then necessary Fraser Guidelines Assessment Yes No Yes No Understands the advice given Encouraged to involve parents Adverse effect on the physical or mental health of the young person if advice or treatment withheld Action is in the best interests of the young person Is likely to continue with sexual activity without advice or treatment Have you covered the following: Reason for treatment, administration information and side effects discussed? Azithromycin taken on premises? Importance of sexual partner(s) being evaluated/treated? Interaction information if appropriate? Advise to attend GP/ CaSH if adverse effects or other concerns? Importance of abstaining from any sexual intercourse whilst taking treatment and until partner(s) have completed treatment and waited 7 days following treatment? Information sheet and medication provided? Other relevant notes: Time taken to complete consultation ____________________________minutes Action taken Inclusion Date Client consent Yes No Exclusion Reason: Patient refusal Referral & any advice Reason: Rx Azithromycin 1g (4 x 250mg or 2 x 500mg) Capsules Tablets Batch number and expiry date Supervised administration Yes No Patient Information leaflet given (from Azithromycin pack) Yes No Reason: The above information is correct to the best of my knowledge. I have been counselled on the use of Azithromycin and understand the advice given to me by the pharmacist. The action specified was based upon the information given to me by the client, which, to the best of my knowledge, is correct. Client Pharmacist 2012, December 2013 Signature: January 2010, Updated January & May 2011, January Signature: Date: Date: Client’s signature not essential Patient Group Direction for the supply of LEVONORGESTREL 1500 microgram tablets by Community Pharmacists Valid from: 1st June 2014 Expiry date: 31st May 2016 PGD Reference Number: NS/62/14 Version 1.0 Patient Group Direction (PGD) for the supply of Levonorgestrel This patient group direction (PGD) is a specific written instruction for the supply of levonorgestrel to groups of patients within the areas covered by Bristol City Council, North Somerset Council and South Gloucestershire Council. The majority of clinical care should be provided on an individual basis. The supply of medicines under Patient Group Directions should be reserved for those limited situations where this offers an advantage for patient care (without compromising patient safety) and where it is consistent with appropriate professional relationships and accountability. Staff Characteristics Pharmacist registered with the GPhC who has undertaken relevant training as specified by the commissioner of the service. Has undertaken appropriate training to carry out clinical assessment of client who requires treatment according to the indications listed in the PGD, including use of the Fraser guidelines. Has undertaken appropriate training for working under patient group directions for the supply and administration of medicines Has undertaken training appropriate to this PGD with one of the three local authorities that this PGD covers. Pharmacist should be familiar with the information on levonorgestrel in the current BNF All registered Pharmacists are professionally accountable for their practice in accordance with the GPhC. In the exercise of professional accountability there is a requirement to maintain and improve their professional knowledge and competence. THE PHARMACIST MUST BE AUTHORISED BY NAME, UNDER THE CURRENT VERSION OF THIS PGD BEFORE WORKING ACCORDING TO IT Clinical Details Indication Inclusion criteria Emergency contraception in females presenting within 72 hours of unprotected or inadequately protected sexual intercourse. (UPSI) Any female aged up to and including 24 years who presents within 72 hours of UPSI and is at risk of pregnancy (refer to further information section for reasons why UPSI may have occurred) Any female aged up to and including 24 years who presents within 72 hours of UPSI and is at risk of pregnancy who has received treatment with progestogen only emergency contraception (POEC) for this episode of UPSI and vomiting has occurred within 3 hours of taking the tablet (SPC recommendation) Young persons under age 16 should be competent under Lord Fraser guidelines (or have treatment consent from a carer with parental responsibility) Clinical Details Exclusion criteria Aged 25 years or over This episode of UPSI occurred more than 72 hours ago Known hypersensitivity to levonorgestrel or any ingredient contained in the product. Galactose intolerance, the Lapp lactase deficiency or glucose-galactose malabsorption. This product contains lactose. Pregnancy or suspected pregnancy e.g. menstrual bleeding overdue or UPSI in the same cycle >72 hours previously and no emergency contraception used. If the menstrual cycle is late but a full sexual history and/or negative pregnancy test has been performed at the correct interval (3 weeks post penultimate episode of UPSI) and pregnancy has been excluded, then EHC may be given under this PGD. Less than 21 days post partum Non-active or active acute porphyria (see current BNF for more detail) Unexplained or unusual menstrual bleeding Acute severe liver disease Acute episode of Inflammatory Bowel Disease or Crohns Disease. These conditions may affect the absorption of POEC. Women whose disease is active should be advised that insertion of an IUD would be the most effective emergency contraception for them and referred accordingly Two known previous episodes of supply of emergency contraception within this menstrual cycle No informed consent for treatment provided The patient wishes to see a doctor.Taking selegiline, ciclosporin, tizanidine or ulipristal (see section on interacting drugs) Current breast cancer If UPSI occurred in the 12 hours following a treatment dose of levonorgestrel progesterone only emergency contraception(POEC). (The FSRH advises that if further UPSI occurs within 12 hours of a dose of POEC, further POEC treatment is not required.) Cautions and further information Management excluded patients Emergency post-coital intrauterine device (IUD) should always be considered as a more effective alternative when emergency contraception is required If under 13 years of age, follow local safeguarding policy If individual vomits within 3hours from ingestion, a repeat dose may be given UPSI may have occurred as a result of any of the following. The Additional notes on page 13 contains further information to assist pharmacists assessing the clinical need for POEC treatment - No contraception used - Barrier method failure e.g. slipped or split condoms, diaphragm or cap inserted incorrectly or dislodged during intercourse or found to be torn/damaged or removed too early. - Prolonged oral contraceptive pill or patch or ring free interval including vomiting or diarrhoea due to medication and/or illness leading to a prolonged contraceptive pill or patch or ring free interval - Complete or partial expulsion of an intrauterine contraceptive device (IUCD) including mid-cycle IUCD removals - Late or missed Depo-Provera contraceptive injection. i.e. last injection administered more than 14 weeks ago. of Discuss reasons for exclusion Refer patient to a GP or the sexual health clinic as appropriate (see page 15) for further discussion and treatment If more than 72 hours but less than 120 hours (5 days) since the latest episode of UPSI alternative methods that should be discussed with the woman include: 1. Intrauterine contraceptive device (IUCD) can be inserted up to 120 hours after the first episode of unprotected sexual intercourse or within 5 days of the earliest expected date of ovulation. Refer to the local sexual health clinic or a GP with emergency coil fitting services 2. Efficacy of levonorgestrel 1500 micrograms has been demonstrated up to 96 hours after UPSI and may be supplied by a GP or local sexual health service. 3. Ulipristal acetate (ellaOne®) is licensed for use up to 120 hours following UPSI. This is not available on PGD and therefore will require referral to the local sexual health service or a GP. Document reason for exclusion in client’s record including any advice given, and suggested referral destination Action for patients Refer to local sexual health service or their usual GP not wishing to receive care under Document treatment declined in client’s record including the this PGD reason for declining treatment if known, any advice given included suggested referral destination Drug Details Name, form & Levonorgestrel 1500 microgram tablets strength of medicine Legal classification POM-Prescription Only Medication Route/Method Oral Dosage One tablet to be taken as a single dose as soon as possible and no later than 72 hours after UPSI. (dose can be repeated if vomiting occurs within 2 hours of first dose – see inclusion criteria.) Two tablets to be taken as a single dose as soon as possible, and not later than 72 hours after UPSI for women taking liver enzyme inducing drugs or taking liver inducing enzymes in the last 28 days if they are ineligible or do not wish to have an intrauterine emergency method (dose can be repeated if vomiting occurs within 2 hours of first dose – see inclusion criteria). See page 8 for further information on enzyme inducing drugs. Maximum treatment Treatment for two separate episodes of UPSI may be supplied period in each menstrual cycle and repeated use of POEC in one menstrual cycle is supported by FSRH. Duration of Stat dose to be consumed on the premises at the time of treatment consultation and supervised by the pharmacist Quantity to 1 x 1500 microgram tablet supply/administer Or Obtaining supplies Side effects 2 x 1500 microgram tablet for women taking liver enzyme inducing drugs or taking liver inducing enzymes in the last 28 days Community pharmacists operating this PGD use their pharmacy supplies and are reimbursed at Drug Tariff price The patient should be provided with advice about side effects. In particular both written and verbal advice should be given about vomited tablets Levonorgestrel is generally well tolerated, but the patient may experience the following: Very Common (>1/10) Bleeding not related to menses, headache, nausea, low abdominal pain, fatigue Common (>1/100, <1/10) Vomiting, delay of bleeding >7 days, irregular bleeding and spotting, dizziness, diarrhoea, breast tenderness Very rare (<1/10,000) Rash, urticarial, pruritus, face oedema Bleeding patterns may be temporarily disturbed, but most women will have their next menstrual period within 7 days of the expected time. See current BNF and Summary of Product Characteristics for full list of potential side effects. Any adverse event that may be attributable to the POEC should be documented in the patients clinical notes Any adverse event that may be attributable to the POEC should be reported following local incident reporting procedures. Any serious adverse event that may be attributable to the POEC should be reported to the Medicines and Healthcare products Regulatory Agency (MHRA) using the yellow card scheme www.yellowcard.gov.uk If vomiting occurs within two hours of taking the tablets, a second dose will be required as soon as possible, see PGD inclusion criteria. Drug Details Interactions Enzyme-inducing drugs reduce efficacy of POEC Enzyme-inducing drugs reduce efficacy of POEC, so an emergency copper-IUD would be preferable as it is the only contraceptive method not affected by enzyme inducing drugs. If copper-IUD is declined or while awaiting copperIUD fitting, a double dose of POEC should be given where the woman is currently taking or has used enzyme inducing drugs in the last 28 days. (Note: this double dose is an unlicensed dose, but recommended by the FSRH in these situations) The following list of enzyme inducing drugs is derived from the FSRH guideline ‘Drug Interactions with Hormonal Contraception’ Jan 2012 Anticonvulsants Carbamazepine, Eslicarbazepine, Oxcarbazepine, Phenobarbital, Phenytoin, Primidone, Rufinamide, Topiramate Anti-infectives Rifabutin, Rifampicin Anti-viral treatments Ritonavir, Ritonavir-boosted atazanavir, Ritonavir-boosted tipranavir, Ritonavir-boosted saquinavir, all other ritonavir boosted protease inhibitors (darunavir, nelfinavir, fosamprenavir, lopinavir) Efavirenz, Nevirapine. Others St Johns Wort (Hypericum perforatum), Bosentan, Modafinil, Aprepitant, Sugammadex Potential Drug Interactions Cyclosporin – metabolism may be inhibited leading to potential toxicity. Discuss with patients GP. Anticoagulants – Warfarin and phenindiones effect may be unpredictably altered. Advise INR check witin 7 days and inform patients GP. Selegiline – Selegiline levels may increase. concomitant use. Discuss with patients GP. Avoid Tizanidine – progestogens possibly increase plasma concentration of tizanidine potentially leading to toxicity. Avoid concomitant use. Discuss with patients GP. Ulipristal – Contraceptive effect of progestogens possibly reduced by ulipristal thus POEC may be ineffective. Seek local sexual health service advice regarding suitable treatment options for the client. Sugammadex – Administration of a bolus dose of sugammadex is considered to be equivalent to one missed daily dose of oral contraceptive steroids (either combined or progestogen-only). Disease interactions Severe malabsorption syndromes – such as Crohn’s disease, or removal of sections of intestines might impair the absorption and the efficacy of levonorgestrel –advise patient to seek advice regarding treatment with IUCD from the local sexual health service or a GP with emergency coil fitting service. Current breast cancer – Advise patients of possible disease interaction and the availability of alternative treatment with emergency IUCD fitting. The above list of drug interactions is not exhaustive. For full interaction information please refer to a current version of the BNF or Summary of Product Characteristics. Information and advice to be given to the patient before treatment is provided Inform clients that the IUCD is the preferred first line treatment for all suitable individuals due to its low documented failure rates. (This is a recommendation from the FSRH). The pregnancy risk from a single act of intercourse is highest (between 20-30%) in the days just before and just after ovulation. Counting the first day of menstrual bleeding as day 1, the pregnancy risk is low before day 7 and after day 17 inclusive in a 28-day cycle. Failure rates – data suggests that levonorgestrel POEC is effective up to 96 hours and that delay in treatment up to this time did not appear to affect efficacy Give client a copy of the manufacturers patient information leaflet and the FPA leaflet on emergency contraception – discuss as required especially any difference in missed pill advice between the manufacturer’s PIL and the FPA leaflets (developed in conjunction with FSRH) Explain treatment and administration including advice if vomiting occurs within two hours of taking the tablets Explain levonorgestrel mode of action – not known: Probably prevents ovulation or affects tubal motility and uterine lining The patient should be provided with advice about side effects. In particular both written and verbal advice should be given about what to do if vomiting occurs within 2 hours of treatment Use of levonorgestrel 1500 micrograms beyond 72 hours and up to 96 hours (4 days) – if referring clients for this then the client should be aware that an IUCD is more effective than levonorgestrel 1500 micrograms in preventing pregnancy, particularly after 96 hours Advise client that she could still become pregnant. Her period may arrive earlier or heavier than normal and stress that this supply only treats this episode of UPSI. If menstrual periods are delayed by more than 7 days or is lighter than usual or she is concerned about changes to her period, the client should be advised to have a pregnancy test and seek medical advice from her GP or local sexual health service. There is no guarantee of a normal outcome to any pregnancy. However there is no evidence of EHC causing birth defects if it fails. The possibility of an ectopic pregnancy should be considered particularly in women with a previous ectopic pregnancy, fallopian tube surgery or pelvic inflammatory disease. Inform women to seek medical advice if there is any moderate to severe lower abdominal pain after taking levonorgestrel. Advise the practice of abstinence or careful use of barrier method until onset of the next period or the OCP/contraceptive patches are effective again, discuss future contraceptive need and give information pack that contains free condoms. Patient should be advised to make a follow up appointment with her GP or local sexual health service as soon as is practical to ensure that the method has worked and to discuss on-going contraception. The client should be advised on continuation of regular contraceptives. As part of raising awareness around sexually transmitted infections and to increase Chlamydia screening uptake, all clients presenting for levonorgestrel 1500 micrograms should be informed that POEC does not protect against sexually transmitted infections and should be offered a Chlamydia screening kit and advised how to submit it for testing. Records and Follow Up Records/audit trail Record the following in clients electronic pharmacy record: Client name Client date of birth Medical history Drug history Manufacturer, brand, batch number, expiry date Dose supplied Date supplied Time(s) of supply Name of staff member who made supply Informed consent received/ given (and if not given by client by whom and relationship to client) Details of any adverse reactions reported and actions taken Fraser rules assessment if under 16 Note: It is strongly recommended that the client takes the dose of levonorgestrel at the time of the consultation. If this is not the case, the reason why should be recorded in the clients record. Follow up Advise a follow up appointment with their GP or local sexual health service in 3 to 4 weeks to ensure that the method has worked. If the patient does not have a period within 3 to 4 weeks of taking emergency contraception, or their period is unusually light, short or painful, or they have abdominal pain, they should take an early morning sample of urine with them to that appointment. Patient should be advised to contact their GP or local sexual health service at any time to discuss on-going contraception. In addition to offering a Chlamydia screening kit to each client, if a sexually transmitted infection is suspected, investigate or refer to the patients GP or local sexual health service. References used for this PGD Levonelle-1500 microgram tablet, Bayer plc, SPC – accessed via the eMC www.medicines.org.uk SPC last revised 27.11.12 Evra SPC – accessed via the eMC www.medicines.org.uk SPC last revised 22.1.14 British National Formulary – accessed online www.bnf.org/bnf/index/htm Guillebaud, J. 2009. Contraception your questions answered Fifth edition. Churchill Livingstone: Edinburgh FFPRHC Members Enquiry Response 985 9/3/2005 Are there any CI to using levonelle twice within 1 cycle for women under 16? Family Planning Association website – www.fpa.org.uk/helpandadvice/contraception/combinedpill#forgetting-the-pill Faculty of Sexual and Reproductive Healthcare (2009) UK Medical Eligibility Criteria for Contraceptive Use: www.fsrh.org.uk/pdfs/UKMEC2009.pdf Faculty of Sexual and Reproductive Healthcare (2009) Guidance on Progesterone only Pills: www.ffprhc.org.uk/pdfs/CEUGuidanceProgesteroneOnlyPill09.pdf Faculty of Sexual and Reproductive Healthcare (2009) Guidance on progestogen only injectable contraception www.ffprhc.org.uk/pdfs/CEUGuidanceProgestogenOnlyInjectables09.pdf Faculty of Sexual and Reproductive Healthcare (2011) Drug Interactions with hormonal contraception www.ffprhc.org.uk/pdfs/CEUGuidanceDrugInteractionsHormonal.pdf Faculty of Sexual and Reproductive Healthcare (2010) Antiepileptic drugs and contraception: CEU statement January 2010 www.fsrh.org/pdfs/CEUStatementADC0110.pdf Faculty of Sexual and Reproductive Healthcare (2011) Missed Pill recommendations CEU Statement www.ffprhc.org.uk/pdfs/CEUStatementMissedPills.pdf Faculty of Sexual and Reproductive Healthcare (2012) Emergency Contraception CEU Statement www.fsrh.org/pdfs/CEUGuidanceEmergencyContraception11.pdf Faculty of Sexual and Reproductive Healthcare (2010) Quick starting contraception. Clinical Effectiveness Unit www.fsrh.org/pdfs/CEUGuidanceQuickStartingContraception.pdf Additional notes The licensed indication for Levonelle – 1500 is as emergency contraception within 72 hours of unprotected sexual intercourse or failure of a contraceptive method. 1. According to the SPC: Levonelle-1500 is not recommended in children and very limited data are available in women under 16 years of age Repeated administration within a menstrual cycle is not advisable because of the possibility of disturbance of the cycle. If vomiting occurs within three hours of taking the tablet, another tablet should be taken immediately 2. According to the SPC for depot medroxyprogesterone acetate injection, EHC may still be required if the depot is delayed and the interval between injections exceeds 12 weeks and 5 days (89 days in total). However, based on current best practice recommendations from the FSRH this PGD supports the view that EHC will not be required unless the interval between depot injections is more than 14 weeks (98 days) 3. The licenses for combined oral contraceptives (COCs) state that additional measures should be taken if the COC is taken more than 12 hours late, for progestogen only pills (POPs) this is an additional 7 days of contraceptive cover if the pills are late, the latest guidance (May 2011) from the FSRH on missed pills give different guidance based on the number and when the tablets were missed. This PGD operates the FSRH guidance. http://www.ffprhc.org.uk/pdfs/archive/ContraceptionProductLicence.pdf (July 2005) http://www.ffprhc.org.uk/pdfs/CEUStatementMissedPills.pdf (May 2011) Safeguarding/ Child Protection considerations Any patient under 16 must be deemed to be Fraser competent, and Child Protection procedures must be followed. Should a client accessing this service be identified as having potential safeguarding issues, the pharmacist should discuss their concerns with a safeguarding lead to be advised on any appropriate actions. (see contact details below) Bristol See the following website for contact details: North Somerset www.4ypbristol.co.uk/for-professionals/wpcontent/uploads/sites/3/2013/09/E_Safeguarding-ContactDetails_Jan2014.pdf Designated nurse for safeguarding and looked after children Tel: 01275 546758 Mob: 07795403153 Named Doctor for child protection Tel: 01934 515878 Mob: 07595361522 Email: mike.pimm@gp-L81643.nhs.uk Consultation and referral Children and Young People Referral and Assessment Team Tel: 01275 888266 Out of Hours emergency duty team (after 5pm and w/e) Tel: 01454 615165 South Gloucestershire Safeguarding Lead Designated Nurse Tel: 07824608656 Email: sgccgsafeguarding.children@nhs.net OR Telephone NBT switchboard (Mon-Fri, 9am-5pm): 0117 970 1212 and ask for the Child Protection Doctor on call (Out of Hours, telephone UHB switchboard: 0117 923 0000, and ask for the Consultant Community Paediatrician on call) Contact Details for Sexual Health Services Bristol Bristol Sexual Health Service Tel: 0117 342 6900 Brook Young People’s Clinic Tel: 0117 929 0090 Also visit www.4ypbristol.co.uk for the most up to date list of sexual heath services in Bristol, including GP practices, sexual health clinics and school based services. North Somerset No Worries Service (under 21) Tel: 01934 425718 Weston Integrated Sexual Health (WISH) Tel: 01934 881234 Also see: www.shnsomerset.co.uk South Gloucestershire Contraceptive and Sexual Health Service (CASH) Tel: 0117 342 6900 No Worries Tel: 0117 342 6900 Worth Talking About 0800 28 29 30 Also see: http://no-worries.youthunltd.com Individual Authorisation - Levenogestrel PGD I have read and understood the Patient Group Direction and agree to supply this medicine only in accordance with this PGD. PGDs DO NOT REMOVE INHERENT PROFESSIONAL OBLIGATIONS OR ACCOUNTABILITY. It is the responsibility of each professional to practice only within the bounds of their own competence and in accordance with their own code of professional conduct Name of Pharmacist Signature Date APPENDIX 4 Becoming Young People Friendly – a guide for pharmacies (criteria will be monitored through mystery shopping and the pharmacy audit) Taking the following criteria into consideration and working towards adopting them, will ensure that the pharmacy not only offers a good sexual health service for young people but one which they will want and be easily able to use. The first group of criteria are essential if the pharmacy is to deliver the service specification, the second group are quality criteria. The pharmacy could complete a Young People Friendly questionnaire to demonstrate they meet all the criteria and could then become accredited to display the ‘Young people friendly’ logo. To arrange accreditation contact Chris Burton at NHS North Somerset (chris.burton@nsomerset.gov.uk) Part A - Essential Young People Friendly Criteria 1. Clients feel that the service they receive is appropriate to them and their needs 2. The part of the pharmacy used for provision of the service provides a sufficient level of privacy (ideally at the level required for the provision of the Medicines Use Review service) 3. Client confidentiality is made explicit to the client and is maintained 4. The client is asked permission if there is a need to refer information about the client to another health or social services professional 5. The service complies with Fraser guidance and Department of Health guidance on confidential sexual health advice and treatment for young people aged under 16 3 Part B - Young People Friendly Criteria 1. Access and Environment a) The service is accessible to young people by public transport and at times convenient to them b) When making appointments and attending consultations, young people can express a preference about how they wish to be seen c) Where appropriate, there are opportunities for self-referral and clear lines of referral to specialist services as required d) The service is provided in accordance with the Disability Discrimination Act 2005 e) Services are provided to marginalised and socially excluded young people f) Care is delivered in a safe, suitable and young people friendly environment g) The reception, waiting and treatment areas are young people friendly 2. Staff Training, Attitudes, Confidentiality and Consent a) All staff who are likely to come into contact with young people receive appropriate training on understanding, engaging and communicating with young people b) Appropriate staff members receive training, supervision and relevant appraisal to ensure they are competent to work with young people c) There is a written policy on confidentiality and consent to treatment and this is made explicit to young people, parents and carers d) Where required, arrangements are in place to enable young women with unplanned pregnancies to be seen immediately by a practitioner, to enable impartial discussion of options 3 Guidance available at www.swcpp.org.uk e) All staff routinely explain who they are and what services they can/cannot provide to help young people 3. Involvement of young people a) Young people are routinely consulted in relation to current services, relevant new developments and included in patient satisfaction surveys b) The service invites all clients to give their opinions of the services offered and these are reviewed, acted upon and reported back to clients 4. Publicity and joined up working a) The service provides information in a variety of languages and formats including leaflets for young people, which are kept up to date b) In accordance with the Disability Discrimination Act 2005, service publicity material is available in forms that can be easily understood by young people with learning disabilities, physical disabilities and sensory impairment c) Service materials make clear young people’s entitlement to a confidential service and opportunities to attend a consultation on their own, with or without the involvement of a parent or carer d) Where possible, other relevant services for young people are co-located within the service. If not, information is provided about other local service provision e) Information about the service is provided to other relevant organisations and to key professionals working with young people 5. Health Issues for Young People a) As appropriate, consultations routinely promote healthy lifestyles b) Staff/the service ensures that the emotional, psychological and spiritual needs of young people are met. A clear referral pathway is identified for young people with identified emotional and mental health concerns c) The service prepares young people for the transition from health services designed for children and young people to adult health services, consistent with current Department of Health guidance d) The care and support of young people with complex needs are considered in the context of their cognitive ability and chronological age e) In order for parent/carers to discuss health issues with young people, they are provided with relevant information and support, in ways that are sensitive to different cultures and religions 6. Sexual and Reproductive Health Services a) A range of sexual health services is offered, including sexually transmitted infection (STI) testing treatment. Where STI services are not available on-site, there are clear, integrated care pathways for seamless referral to other services or clinicians b) Young people are offered appropriate information and advice to help them develop their ability to make safe, informed choices. This includes advice to help them develop the confidence and skills to delay early sex and resist peer pressure c) Appropriate, easy-to-understand information is available on a range of sexual health issues, including contraception, STIs, relationships, use of condoms and sexuality d) Appropriate staff receive training, supervision and appraisal to ensure that they are able to talk to young people about sexual health issues e) The service will see young people who are not ordinarily registered with them in order to provide sexual health advice and contraception, including emergency contraception