Unit Name: Information Technology
Unit Mission:
SUNY ESF Information Technology (ESF-IT) develops and implements information and instructional technology solutions to support the College’s mission: “to advance knowledge and skill and to
promote the leadership necessary for the stewardship of both the natural and designed environment.”
Work Sheet for Unit Level Institutional Assessment
Results 2012
Unit Goal
Vision
2020
Goal
#*
Inst.
Priority
Code
(A-G)**
Goal # 1
1,2
B, C
Strides for
creating a
computing
environment
of reliable
network
service,
stable
servers,
customized
applications,
and
comprehensi
ve
computing
facilities for
students,
faculty and
staff.
Enhances the
security of
the
computing
Actions planned
from 11-12
assessment
2011-12 Annual Objectives
Key Performance
Indicator(s)
Check
If
Done
Target(s)
(desirable level)
Results of Assessment
(Data)
Actions to take in
12-13
Improve data
network reliability
/redundancy.
Expand wireless
network coverage
Upgrade Moon,
Marshall; expand in
Jahn and Waters
All hardware purchased
but cable installation
delayed.
Migration to a new
Information System
Review and evaluate
commercial vendors
and home-grown
solution.
Communicate with a
focus group.
Conclusion reached.
Upgrade
presentation
technology in
classrooms and
meeting spaces.
Support new digital
format
Upgrade major
lecture rooms in
Baker.
25 rooms outfitted and
upgraded; 2 LED screen
replace in Baker 141;
Marshall auditorium
upgraded.
Continue upgrade for
the rest of classrooms
Support Blackboard
Learning system
Renegotiate contract
with SU
Have enough
capacity for ESF
teaching needs.
100 courses and 300 GB
storage space for ESF;
Turnitin software added.
Negotiate a new five
year contract with SU;
work with Business
office to resolve nonNYS contract issues
2012-2013 Objectives
Key Performance
Indicator(s)
Target(s)
(desirable level)
Upgrade underground
infrastructure for
optical fiber cable
between campus
buildings.
Replace core
network switches
with the Cisco
equipment.
Test and verify new
network’s
performance and
redundancy.
Participate in SUNY
Common SIS (Banner.)
Schedule on
campus consultant
meetings and
demos
Provide budgetary
information and
implementation plan
to Administration
Secure funds for
new equipment
purchase
50% classrooms can
support new digital
format.
Revisit capacity and
training issues
Meet with ESF’s
growing teaching
needs.
environment
through virus
scanning,
patch
management
, regular
backups of
critical data,
and other
securityrelated
efforts.
Goals # 2
Monitors
new trends
in the
information
and
instructional
technology
fields and
develops and
implements
new
technologies
that are
tailored to
meet ESF’s
needs and
goals. ESF IT
promotes
“Green IT”
whenever
possible in
3
B
VDI (virtual desktop
infrastructure)
project kicked off in
fall 2011 and will be
implemented
gradually campus
wide.
Make VDI available in
public computing lab
setting
Use Moon library as
the first trial base
Two dozen VDI terminals
installed and have
received positive
feedback.
Continue expanding
VDI to administrative
computing area
Select a few
individual admin
staff to test;
Address special
application
requirement.
10 – 15 desktop PCs
to be replaced with
the VDI terminals.
our practice.
Goal #3
1,2
Promotes
and
facilitates
research
computing
efforts via
providing
system-level
consultation
and technical
advice to ESF
research
community.
B
Establish a High
Performance
Computing Cluster
Secure funding and
sign vendor contract;
Test user
environment and
provide user access
Have many users (three
major professors and their
grad students from
Chemistry and
Environmental Engineering
Depts.)
Work with Academic
division to project
future needs. Secure
funding for hardware
maintenance and staff
support
Explore potential of
the HPCC and
recruit more
researchers to
utilize the system.
Expand to multiple
depts. and have
more active users in
the system.
Goal # 4
B
Following NYS and
SUNY Central’s
security advice for
information security
related issues.
A network security
scan workshop
scheduled .
Working with Info
Security officer and
HR in improving
campus information
security (ongoing.)
Discover major
shortcomings in
network security.
Some weakness spots
were discovered and
corrected.
Acting on the
weakness spots
discovered through
the network scan.
Address problem
areas through the
underground
infrastructure
upgrade project and
core equipment
configuration.
Reach a lower rick
level. Use self audit
and vendor scan to
verify.
Implement Identity
management system
Actively participate in
SU’s project
Incorporate ESF
data/needs into SU’s
system.
Project rescheduled a few
times. It is on track again.
Add SUNY Federation
solution into the
picture.
Expand AD schema
Be able to support
SUNY TA
(time/attendance)
application.
Through
active
participation
and
collaborates
with SUNY
Central
Administrati
on and
Syracuse
University to
ensure
5
compliance
with related
IT standards
and
* GOAL 1 Enrich academic excellence in both undergraduate and graduate education GOAL 2 Provide an outstanding student experience GOAL 3 Be the “go-to” institution with a strong and visible reputation
GOAL 4 Become financially secure and independent GOAL 5 Strategically build and enhance partnerships and collaborative relationships GOAL 6 Respond to the needs of society GOAL 7 Invest in ESF’s human
resources and physical infrastructure (http://www.esf.edu/vision2020/vision2020.pdf)
** A) Sustainability; B) Improve the Quality of Entering Students and Modest Enrollment Growth; C) Improve Visibility; D) Financial Stability; E) Community Engagement; F) Strengthen and Refine Assessment
Practices; G) Invest in Human Resources and Physical Facilities; H) Evolve Academic Programs to provide society with meaningful research advances and graduates who contribute to society’s well-being; I)
Information Technology Transformation; J) Institutional Diversity