Punjabi-speaking
Recovery Assistant
(volunteer):
Role Description
Location: Southall, UB2 5AL
Commitment: Mondays and/or Wednesdays (9am-5pm) weekly
Responsible to: Sundeep, Punjabi-speaking Recovery Worker
About us
RISE is a borough-wide drug and alcohol recovery service working with people throughout
their treatment journey; from engagement, through to treatment, prescribing to
aftercare. RISE offers a wide range of interventions to Ealing residents, over 18, their
families and partners who are experiencing difficulties with drug or alcohol use.
We have two hubs for service users currently using substances. These are based in Southall
and West Ealing. The work done at each hub is identical. We are currently looking for
volunteers for our Southall hub only (see below for address), although in summer 2014 we
will be moving the majority of our services to a new building in West Ealing. Most
volunteers will then be based there, but some may work either occasionally or exclusively
in Southall, according to the services’ needs at the time.
West Hub, 3-4 Featherstone Terrace, Southall,UB2 5AL
Purpose of the role:
The Punjabi-speaking Recovery Assistant will support service users (including but
not limited to Punjabi-speakers) through drug and alcohol treatment by providing
key work and care coordination. The volunteer will also support RISE service
through involvement in projects and steering groups and support the service by
providing occasional admin and operational support.
Punjabi-speaking Recovery Assistant (volunteer), West Hub role description 16/05/2014
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Main tasks will include
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Completing initial and comprehensive assessments, including risk assessments
Carrying a caseload of service users, coordinating their treatment options
Providing 1:1 key work sessions including harm reduction advice and recovery
planning
Completing own administrative and data entry work to keep caseload up to date
Occasional reception cover
Skills/qualities needed
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Good written and oral communication skills, English language
Good oral communication skills, Punjabi
Non-judgmental attitude and willingness to work with service users
Basic understanding of drug and alcohol issues
IT literacy, including use of Microsoft packages and databases
Ability to maintain confidentiality and act within professional boundaries
Willingness to attend induction training and ongoing development training
Willingness to actively participate in regular supervision
What you can expect
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Volunteer induction into RISE
Six session training course covering key skills needed for the role (mandatory)
Instruction, guidance and support to carry out your role effectively
Reasonable travel and lunch** expenses reimbursed
A friendly environment and a rewarding experience
*either one day per week for six weeks or two days a week for three weeks, as available
**on volunteering days of five hours or more. Travel expenses covered regardless of length of shift
Recruitment procedure: Application form, interview, two references and a
successful DBS check
Punjabi-speaking Recovery Assistant (volunteer), West Hub role description 16/05/2014
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